Interiör

Recensioner av Borg El Arab Beach Hotel

5 out of 5
Borg El Arab Beach Hotel
Km 52, Alexandria Matrouh Road, Borg el Arab, Alexandria

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 55 av 221 recensioner" "
8 - Bra i betyg. 89 av 221 recensioner" "
6 - Okej i betyg. 41 av 221 recensioner" "
4 - Dåligt i betyg. 16 av 221 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 221 recensioner" "

7,4/10

Renlighet

7,6/10

Personal och service

6,4/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Nazar

Bodde här 7 nätter i november 2022

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sol och bad
Fantastiskt hotell för sol och bad semester, väldigt trevlig personal. Maten var sisådär och svårt att hitta andra alternativ runtom
Bodde här 3 nätter i juni 2022
Svar från Waleed Samir 17 juni 2022
Dear Sir / Ma'm Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

2/10 Väldigt dåligt

Ida

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Betalat utöver det som redan var betalt
Detta hotell krävde betalning ÄVEN fast både vi och hotells.com sa och skicka mail om att vi hade betalat frukost och middag innan resan. Första gången fick vi betala middagen och jag ringde hotells och fick ett mail skickat att visa att det var betalt, samt att ni kontakta vårt hotell. Andra gången fick vi betala under middagstid när vi blev tvingade att äta på rummet istället pga min pappas insjukning..
Bodde här 8 nätter i maj 2017

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice welcome and excellent service. Very quiet in January and delicious food from the menu. I will gladly come again.
Bodde här 2 nätter i januari 2024

8/10 Bra

Enayat

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ich kenne dieses Hotel von früher.
Bodde här 7 nätter i november 2023

2/10 Väldigt dåligt

Dave, Worcester

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel should close up and not do any business. Staff were cool but the place was miserable air conditioning sucks, room dirty, slide door grease, windows faded from dirt and last thing is the food was horrible and obviously it was preheated don’t try it.
Bodde här 1 natt i september 2023
Svar från Waleed Samir 17 sep. 2023
Dear Valued Guest, Thank you for taking the time to write about your experience about Borg El Arab beach hotel...We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve.We apologize that you had such experience in our hotel.Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.From our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service.Hotel management

8/10 Bra

Bushra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Waleed Samir 12 aug. 2023
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

10/10 Fantastiskt

walaa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Waleed Samir 11 aug. 2023
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

10/10 Fantastiskt

Mohamed

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location Perfect stuff
Bodde här 1 natt i augusti 2023
Svar från Waleed Samir 9 aug. 2023
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

10/10 Fantastiskt

Mohamed

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Need some renovations But apart from this everything is perfect Beach, pool, food and most important the stuff is amazing
Bodde här 4 nätter i juli 2023
Svar från Waleed Samir 3 aug. 2023
Dear Sir, Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

10/10 Fantastiskt

phat, harrisburg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful beach quiet facility attic cold a/c great
Bodde här 2 nätter i juli 2023
Svar från Waleed Samir 16 juli 2023
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

8/10 Bra

Mohamed

Bodde här 2 nätter i juni 2023
Svar från Waleed Samir 9 juli 2023
Dear Valued Guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

8/10 Bra

Mohamed

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i juni 2023
Svar från Waleed Samir 4 juli 2023
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

6/10 Okej

Nathalie

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
doit gagner ses 5 étoiles ! tout y est mais il faut un peu plus de professionalisme dans le domaine du service au client... les touristes en ont marre d etre des vaches à lait...
Bodde här 3 nätter i juni 2023
Svar från Waleed Samir 13 juni 2023
Dear Ms.Nathalie,Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best Regards

10/10 Fantastiskt

Mohamed

Reste med familjen
The hotel's location and beach are amazing. The rooms by the sea are really good and quite close to the beach. The staff were really helpful. However, the hotel needs renovation and the breakfast can be better.
Bodde här 2 nätter i april 2023
Svar från Waleed Samir 29 apr. 2023
Dear Valued Guest,Thank you very much for taken the time to share your comments in regards to your recent stay with us at Borg El Arab Beach Hotel . We were delighted to read your comments in which you praise our hotel and an excellent hospitality of our colleagues. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotel. We hope to see you soon in our sunny Hotel again. Best regards, Hotel Management

8/10 Bra

David

Bodde här 4 nätter i april 2023
Svar från Waleed Samir 14 apr. 2023
Dear Valued Guest,Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best RegardsDear MThank you for taking the time to leave a review on your stay at Borg El arab Beach Hotel, yet we are very sorry to hear that you haven't enjoyed your time with us. We would be happy to discuss your experience and review your feedback to ensure we improve, and hope that you can inform us with more information. Kind Regards,Hotel Management

10/10 Fantastiskt

Youngae

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel의시설과 직원들의 친절함, 그리고 조용하게 쉴수있는 점들이 좋았습니다.
Svar från Waleed Samir 24 mars 2023
Dear valued guestThank you very much for taken the time to share your comments in regards to your recent stay with us at Borg El Arab Beach Hotel . We were delighted to read your comments in which you praise our hotel and an excellent hospitality of our colleagues. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotel. We hope to see you soon in our sunny Hotel again. Best regards, Hotel Management

6/10 Okej

Frederika Gerda

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Een prachtige lokatie direct aan zee. Personeel vriendelijk. . Het ontbijt was prima maar diner niet heel smakelijk. Verder was het op veel plekken echt niet schoon. Wij waren er in oktober. Naseizoen in Alexandrië. Hierdoor waren wij bijna de enige gasten. We moesten ruim een uur met de taxi naar Alexandrië. Erg ver dus als je elke dag de stad in wilt gaan. Wel was er een taxi van het hotel die ons elke dag naar de stad heeft gebracht. Dat was dus prima geregeld.
Bodde här 4 nätter i oktober 2022
Svar från Waleed Samir 29 okt. 2022
Dear Valued Guest,Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best Regards

6/10 Okej

Ludovic

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Pour un hôtel 5 étoile on s'attend à autres chose c'est bien dommage, pas d'animation hors vacance, chambre mal nettoyé.... Lors de notre voyage il nous a servit comme retour
Bodde här 2 nätter i oktober 2022
Svar från Waleed Samir 20 okt. 2022
Dear Valued Guest,Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best Regards

10/10 Fantastiskt

Anna

Bodde här 2 nätter i oktober 2022
Svar från Waleed Samir 19 okt. 2022
Dear Valued Guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards

8/10 Bra

Hesham

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Das Hotel war echt schön Zimmer war ok nun muss vieles aus getaucht werden . Steckdosen sind locker Bad geht so Service bzw Personen
Bodde här 2 nätter i september 2022
Svar från Waleed Samir 6 okt. 2022
Dear Valued Guest,Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best Regards

4/10 Dåligt

Alaa

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
للاسف اصبح دون المستوي - بوفية فطار عادي جدا و العشاء سيء جدا - المكان قديم و الانيميشن مرة واحدة خلال ٣ ايام وباقي الايام بيفتحوا فيلم قديم دة الانميشن الستاف محترمين و كويسين بس للاسف مش احسن مكان اكيد هفكر في مكان غيره السنة الجاية
Bodde här 3 nätter i september 2022
Svar från Waleed Samir 22 sep. 2022
Dear valued guest, Thank you for taking the time to write about your experience about Borg El Arab beach hotel...We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve.We apologize that you had such experience in our hotel.Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.From our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service.Hotel management

8/10 Bra

Omnia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is friendly and professional! The resturant is great and the food is good. The only bad part is the internet connectioN. I had very hard time to do my teaching work and it causes me challenges. I requested from the management to do something about the Hotel internet in the rooms and the Lobby. I hope the strengthening their internet system to satisfy their guests.
Bodde här 3 nätter i augusti 2022
Svar från Waleed Samir 22 aug. 2022
Dear Ms. Omnia,Greeting from Borg El Arab Beach Hotel, Alexandria.Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best Regards

4/10 Dåligt

Ahmed, Bloomingdale

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I didn't like my stay. Not sure how this is rated a 5-star hotel. The entire hotel is old and outdated. Food quality is very poor. Front desk is barely responsive. Bathroom is not clean. Bathtub is so narrow. Bed was very uncomfortable. The whole setup is not convenient.
Bodde här 1 natt i juli 2022
Svar från Waleed Samir 23 juli 2022
Dear Mr. Ahmed, Thank you for taking the time to write about your experience about Borg El Arab beach hotel... We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve. We apologize that you had such experience in our hotel. Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. From our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. Hotel management

10/10 Fantastiskt

Hubert

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff, very friendly. Awesome Service! Beautiful beach!
Bodde här 4 nätter i juli 2022
Svar från Waleed Samir 22 juli 2022
Dear valued guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

2/10 Väldigt dåligt

Mohammed, Nlr

Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Armando

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel to rest after a trip in Cairo. Staff was very friendly the breakfast and dinner buffet were excellent. It was clean but did need some TLC touchups. The beach can be cleaned some more. I am sure most of the garbage that its at the beach is not from the hotel, but the hotel has an obligation too keep the beach as clean as possible for its guests to enjoy.
Bodde här 4 nätter i juni 2022
Svar från Waleed Samir 23 juli 2022
Dear Valued Guest,, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

2/10 Väldigt dåligt

Joseph, Redwood City

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juni 2022

6/10 Okej

Lisa

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Local not tourist at all felt unsafe some staff were nice
Bodde här 6 nätter i maj 2022
Svar från Waleed Samir 17 juni 2022
Dear Sir / Ma'm, Thank you for taking the time to write about your experience about Borg El Arab beach hotel. For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your comments Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Thanks & Best Regards

2/10 Väldigt dåligt

Frank, Castle Rock

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Good Beach Access. However everything is dated with obvious signs the property is not being maintained and updated as well as it should be. Don’t even think about getting Internet connection in any of the rooms except in the lobby. This is been an ongoing issue they said they were going to be working on it in January from previous posts I read put nothing has changed. That’s a pretty simple fix but apparently putting Wi-Fi boosters does not seem to be a priority. Also many of the amenities advertised in Expedia was not present in the rooms. Decent place to stay but don’t have high expectations
Bodde här 4 nätter i mars 2022
Svar från Khaled Mashaly 12 maj 2022
Dear Sir, Thank you for taking the time to write about your experience about Iberotel Borg El Arab hotel... We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve. We apologize that you had such experience in our hotel. Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. Overall we extremely regret that you took such decision of not visiting our hotel again , from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. Hotel management

4/10 Dåligt

isaac

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
This property looked gorgeous in the pictures. When we arrived, it did look very nice. There are very pretty pools in the property. There is a beautiful white sand beach. There are beautiful cabanas closer to the beach. But that is where it ends. It seems that this place is more suited for the summer business then the winter business. We were there in March.
Bodde här 5 nätter i mars 2022
Svar från Khaled Mashaly 12 maj 2022
Dear Sir, Thank you for taking the time to write about your experience about Iberotel Borg El Arab hotel... We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve. We apologize that you had such experience in our hotel. Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. Overall we extremely regret that you took such decision of not visiting our hotel again , from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. Hotel management

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was all really good . Only issue we had was the location , there was no shops or restaurants near by , everything was atleast a kilometer far way . Hotel food was really nice
Bodde här 1 natt i februari 2022
Svar från Khaled Mashaly 1 mars 2022
Dear Sir, Thank you for taking the time to write about your experience about the Iberotel Burj Al Arab... We have definitely learned from him and he will help us provide the best for our clients in the future. Only with comments like yours we can improve it better. So we appreciate your help for us to improve. We are sorry that you had this experience at our hotel. Make sure to share all your comments with the key departments involved in order to highlight once again the importance of dealing with guests and providing the highest level of service. Overall, we'd love to see you again to meet your expectations and change the challenging feedback you've received, to make sure your feedback is taken seriously, feel better on your own and really welcome any suggestions to improve and develop our services. hotel management

6/10 Okej

deepak, edison

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff is friendly. But internet does't work in rooms. Also looks unmaintained may be because of less number of guests. Breakfast staff is very very good.
Bodde här 3 nätter i januari 2022
Svar från Khaled Mashaly 1 mars 2022
Dear Sir, Thank you for taking the time to write about your experience about the Iberotel Burj Al Arab... We have definitely learned from him and he will help us provide the best for our clients in the future. Only with comments like yours we can improve it better. So we appreciate your help for us to improve. We are sorry that you had this experience at our hotel. Make sure to share all your comments with the key departments involved in order to highlight once again the importance of dealing with guests and providing the highest level of service. Overall, we'd love to see you again to meet your expectations and change the challenging feedback you've received, to make sure your feedback is taken seriously, feel better on your own and really welcome any suggestions to improve and develop our services. hotel management

8/10 Bra

Yasser

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2021

2/10 Väldigt dåligt

Ali

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Anbefales ikke. Terningkast 1
Utrolig forferdelige rom. Mye rust og når det regner så renner det vann fra taket. Vi er en gruppe på 5 personer og hver gang vi bestilte taxi så ba vi om en større bil så fikk vi samme lille bilen. Der 4 satt bak ( en på fanget) og en fremme. Utrolig dårlig mat.
Bodde här 2 nätter i december 2021
Svar från Khaled Mashaly 25 dec. 2021
Dear Sir, Thank you for taking the time to write about your experience about the Iberotel Burj Al Arab... We have definitely learned from him and he will help us provide the best for our clients in the future. Only with comments like yours we can improve it better. So we appreciate your help for us to improve. We are sorry that you had this experience at our hotel. Make sure to share all your comments with the key departments involved in order to highlight once again the importance of dealing with guests and providing the highest level of service. Overall, we'd love to see you again to meet your expectations and change the challenging feedback you've received, to make sure your feedback is taken seriously, feel better on your own and really welcome any suggestions to improve and develop our services. hotel management

8/10 Bra

Sama'n

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place for budget price
Very good place for the price , staff were nice and friendly , only problem we had they removed food in resturant one hour before the time they told us , reason there are not many guests . Other than that all were very nice
Bodde här 1 natt i november 2021
Svar från Waleed Samir 2 dec. 2021
Dear Valued Guest, Thank you for taking the time to write about your experience about Borg El Arab beach hotel. For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your comments Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Thanks & Best Regards

10/10 Fantastiskt

Mohammed

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, clean with a good view of the sea. Friendly staff and good hotel
Bodde här 3 nätter i oktober 2021
Svar från Waleed Samir 12 okt. 2021
Dear Sir, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

10/10 Fantastiskt

Yossra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The view was amazing Clean pools Great beach Excellent breakfast
Bodde här 2 nätter i augusti 2021
Svar från Waleed Samir 4 sep. 2021
Dear Valued Guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

10/10 Fantastiskt

Mai

Bodde här 3 nätter i augusti 2021
Svar från Waleed Samir 12 okt. 2021
Dear Ms. Mai, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

10/10 Fantastiskt

Mahmud

Bodde här 6 nätter i juni 2021
Svar från Waleed Samir 15 juli 2021
Dear Mr. Mahmoud, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

10/10 Fantastiskt

nagi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021
Svar från Waleed Samir 14 juli 2021
Dear Mr. Nagi, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

10/10 Fantastiskt

Mohamed

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2021
Svar från Waleed Samir 27 maj 2021
Dear Valued Guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

8/10 Bra

Mohamed adly mohamed

Gillade: Personal och service
Bodde här 2 nätter i maj 2021
Svar från Waleed Samir 4 juli 2021
Dear Sir, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

4/10 Dåligt

Hazem

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
التنميه والتطوير اساس
الموقع رائع جدا والخدمه سيئه والصيانه سيئه جداجدا والمطعم ممتاز ممتاز
Bodde här 2 nätter i maj 2021
Svar från Waleed Samir 25 maj 2021
Dear valued Guest, Thank you for taking the time to write about your experience about Borg El Arab beach hotel. For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your comments Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Thanks & Best Regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i maj 2021
Svar från Waleed Samir 4 juli 2021
Dear Sir, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i april 2021
Svar från Waleed Samir 27 maj 2021
Dear valued guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

8/10 Bra

Nadine

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
It was a very nice hotel, wifi does not work in the rooms. Only in lobby . Breathtaking view of sea
Bodde här 1 natt i mars 2021
Svar från Waleed Samir 2 maj 2021
Dear valued Guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

2/10 Väldigt dåligt

Yasser, Dallas. Tx

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The exercise room shut down, pool table is not available to use, not satisfied
Bodde här 5 nätter i november 2020
Svar från Waleed Samir 25 nov. 2020
Dear Sir, Thank you for taking the time to write about your experience about Iberotel Borg El Arab hotel... We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve. We apologize that you had such experience in our hotel. Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. Overall we extremely regret that you took such decision of not visiting our hotel again , from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. Hotel management

10/10 Fantastiskt

B.R.,, Alex., Egypt

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very cheerful atmosphere, staff and place overall
Bodde här 1 natt i oktober 2020
Svar från Waleed Samir 17 okt. 2020
Dear Sir, Thank you for choosing Iberotel Borg El Arab hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback You have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards

10/10 Fantastiskt

Nedaa, Egypt

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the location on the Hotel and it’s facilities.
Bodde här 1 natt i oktober 2020
Svar från Waleed Samir 13 okt. 2020
Dear Sir, Thank you for choosing Iberotel Borg El Arab hotel to spend your holiday. My team and I would also like to thank you for your critical and valued feedback You have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. Best Regards