Inomhuspool, utomhuspool, parasoller och solstolar
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Recensioner av Hilton Alexandria King's Ranch

5 out of 5
Hilton Alexandria King's Ranch
10.5 Km Borg Elarab Rd, King Mariout, Al-'Amriyah

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 57 av 94 recensioner" "
8 - Bra i betyg. 27 av 94 recensioner" "
6 - Okej i betyg. 7 av 94 recensioner" "
4 - Dåligt i betyg. 1 av 94 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 94 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

9,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mirna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt hotell
Det var en av de bästa hotell jag har varit på! Jättesnälla personal och mycket hjälpsamma. Så rent och snyggt ställe. Mycket barnvänligt och fantastisk inomhus pool med varm vatten. Lyxigt frukost med allt man kan önska sig. Ska säkert besöka detta hotell igen!
Bodde här 1 natt i december 2020
Svar från Hilton King's Ranch 11 okt. 2022
Dear Guest, It's a regret to learn that we failed to meet your respectful expectations. It is never our intention to have any guests leaving our hotel with a negative experience. Please rest assured that, all your points of concern have been discussed and addressed for investigation with the relevant department. Bearing in mind that the hotel features & description of all our services & facilities are stated clearly on our brand official site with full and clear content. Therefore, It would be grateful if you could email us your booking preferences prior your arrival so that we can accommodate your whishes upon hotel availability. Meanwhile, we value the relation with our respective Guest like you and always keen to make it right to all our Guests at any time!. Yours Sincerely, Azza Hussein Public Relations Manager

10/10 Fantastiskt

Susanne

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 Bra

MANI

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed there for three days. The housekeeper cleaned every day, but paint dust kept falling from the ceiling. No hot water came out, only lukewarm water.
Bodde här 3 nätter i februari 2024
Svar från Hilton Alexandria King's Ranch Team 25 feb. 2024
Dear Valued Guest,Thank you for rating us on Expedia. Please note that your comments are forwarded to the concerned managers. We look forward to welcome you back at Hilton Alexandria King's Ranch.Best regards,Hilton Alexandria King's Ranch Team

6/10 Okej

Silvana

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Kind Regards, Hilton Alexandria King’s Ranch Team. 3 jan. 2024
Dear Silvana,Thank you for choosing the Hilton Alexandria King's Ranch and for taking the time to offer your feedback. We hope to see you again on a future visit to Egypt.Kind Regards,Hilton Alexandria King's Ranch Team

10/10 Fantastiskt

Kleoniki, Fairfax

Bodde här 2 nätter i december 2023
Svar från Kind Regards, Hilton Alexandria King’s Ranch Team. 3 jan. 2024
Dear Kleoniki,Thank you for choosing the Hilton Alexandria King's Ranch and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Egypt.Kind Regards,Hilton Alexandria King's Ranch Team

8/10 Bra

David

Affärsresenär
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
the hotel furniture is consumed , rooms smell with mold
Bodde här 1 natt i december 2023
Svar från Kind Regards, Hilton Alexandria King’s Ranch Team. 3 jan. 2024
Dear David,Greetings from Hilton Alexandria King's Ranch. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Alexandria King's Ranch very soon.Kind Regards,Hilton Alexandria King's Ranch Team

10/10 Fantastiskt

FEYRUZ

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Hotel
It was my first stay at that hotel. It was excellent. Clean & big room, very silent area, wonderful breakfast in terms of varieties and taste. A special thanks to Ms. Renad at the fron desk. At my next visit I will definetely stay at the same hotel.
Bodde här 1 natt i november 2023
Svar från Lina Zayan 20 nov. 2023
Dear Ms. Feyruz,Thank you for taking the time to share your recent experience in Hilton Alexandria King's Ranch and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Hilton Alexandria King's Ranch Team.

8/10 Bra

Khulood

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Kind Regards, Hilton Alexandria King’s Ranch Team. 9 nov. 2023
Dear Ms. Khulood,We are truly heartened to receive your generous review of Hilton Alexandria King’s Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 Fantastiskt

Yousif, Wallingford

Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Hilton Alexandria King’s Ranch Team. 9 nov. 2023
Dear Mr. Yousif,We are truly heartened to receive your generous review of Hilton Alexandria King’s Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 Fantastiskt

Naji

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient to industrial area
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Robert

Gillade inte: Personal och service
Bodde här 21 nätter i juni 2023
Svar från Lina Zayan 4 juli 2023
Dear Mr. Robert,Greetings from Hilton Alexandria King's Ranch. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Alexandria King's Ranch very soon.Kind Regards,Hilton Alexandria King's Ranch

10/10 Fantastiskt

Wendy

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Hilton King's Ranch Marketing Team 4 juni 2023
Thank you for review and for giving perfect feedback for Hilton Alexandria King's Ranch.Looking forward to welcome you during your next visit to Egypt.Best Regards,Hilton Alexandria King's Ranch Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alexandria was amazing!
Great stay. Just wish it was a lot closer to the Alexandria Library that we were interested in seeing. On the flip side, it is an ideal location for commute back to Cairo.
Bodde här 1 natt i april 2023
Svar från Hilton King's Ranch Marketing Team 4 juni 2023
Thank you for review and for giving perfect feedback for Hilton Alexandria King's Ranch.Looking forward to welcome you during your next visit to Egypt.Best Regards,Hilton Alexandria King's Ranch Team

10/10 Fantastiskt

Ayumi

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i mars 2023

8/10 Bra

Howard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine
Bodde här 2 nätter i februari 2023
Svar från Lina Zayan, Marketing Executive 9 feb. 2023
Dear Mr. Howard,We are truly heartened to receive your generous review of Hilton Alexandria King's Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Hilton Alexandria King's Ranch Team

10/10 Fantastiskt

Tamer

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, staff very professional and attentive to guests needs. Highly recommended
Bodde här 1 natt i februari 2023
Svar från Lina Zayan, Marketing Executive 9 feb. 2023
Dear Mr. Tamer,We are truly heartened to receive your generous review of Hilton Alexandria King's Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Hilton Alexandria King's Ranch Team

8/10 Bra

Shuhei

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

Mohamed, Aberdeen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent staff we have received with nice smile and every one would like to help, also very quick response to an issue we raised. Large Varity of food on the breakfast meet every individual wish. The rooms are clean with nice smell. Parking was convenient at cost. Did not like the additional cost every time you go out and in again during the stay.
Svar från Lina Zayan 24 jan. 2023
Dear Mr. Mohamed,Thank you for taking the time to write this wonderful review. We looking forward to welcome you in your next visit.Best regards,Hilton Alexandria King's Ranch Team

8/10 Bra

Kathleen

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 3 nätter i oktober 2022

10/10 Fantastiskt

Ronny

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is echt Top, goede en zeer nette kamers en een heerlijke zwembad (150 meter lang). Staf waren allemaal servicegericht en aardig.
Bodde här 7 nätter i oktober 2022
Svar från Lina Zayan, Marketing Executive. 7 nov. 2022
Dear Ronny,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Alexandria King's Ranch soon.

6/10 Okej

Mohamed

Reste med familjen
Gillade: Rummets bekvämlighet
Good for one night
Room was spacious but it was badly ventilated with bad smell. Breakfast was good Close to borog Alarb Airport.
Bodde här 1 natt i augusti 2022
Svar från Hilton King's Ranch 8 okt. 2022
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It gives us a great joy to report that many of these improvements will be made to the property within the coming period. Our first objective is to be able to provide a setting that is both hospitality and welcoming. We're hoping we can persuade you to reconsider coming back to our hotel. If you would like to offer us a chance to improve your experience, please feel free to reach out to me directly at [Alexandriakingsranch_Info@hilton.com], It would be such a pleasure to personally welcome you back.

10/10 Fantastiskt

Amira

Gillade: Renlighet, personal och service och bekvämligheter
Near Airport Beautiful Hotel
Bodde här 1 natt i augusti 2022
Svar från L.Z 5 okt. 2022
Thank you Ms. Amira for your feedback :) Looking forward to welcome you in your next visit :)

10/10 Fantastiskt

KUTEYBE

Bodde här 1 natt i augusti 2022
Svar från L.Z 5 okt. 2022
Thank you for your valuable rating :) Looking forward to welcome you again :)

10/10 Fantastiskt

Kenneth, Green Cove Springs

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice room. Breakfast buffet is very good. Facility is like an oasis because area outside is a bit remote as there is no shopping and there are a few restaurants. But overall I was only going to be there two days so it was all nice. Would stay again on a short trip.
Bodde här 2 nätter i augusti 2022
Svar från Hilton King's Ranch 8 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon, Please contact us if there is anything we can help you with (Alexandriakingsranch_Info@hilton.com)

8/10 Bra

Mohamed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022

6/10 Okej

Angel

Affärsresenär
Prepare for less or no sleep!
Room environment/surroundings (4/10): Room with garden view - everything is OK until 4am when hundreds if not thousands of this bird - sparrow start chirping! The noise is horrible and for sure you wake up! Room with pool view - I thought "Finally some sleep!", but no!!! There is a stadium (Hilton Arena) where football games are played almost every day until 1 am. And to add some spice, there is live music at the Splash restaurant from Wednesday to Saturday (as stated from the front desk), but also on Sundays! Don't worry, even with earplugs you will hear the referee whistle and the not tuned restaurant's speaker (if your room is near, windows will be vibrating. The room (7.5/10): Normal room for a 4 star hotel as space and equipment. The shower head and the hand shower needed to be changed in 2 of 3 rooms I stayed in. Most of the hotel towels need to be replaced! (This is Hilton after all) I had in my room a "Welcome" basket with fruits, but with rotten pear and strawberries. Housekeeping (6/10): Like most of the hotels in Egypt - someday they forgot the feet towel, other coffee and water... Everyday is a surprise! If you change your room or extend your stay, don't expect cleaning on the next day Restaurant (6.5/10): Breakfast is good (7/10). Keep in mind the unused napkins are removed and after dinner are placed by the staff with bare hands Dinner(6.5/10) - Don't expect to eat fish or seafood! COVID regulations (2/10): ARE YOU JOKING??? Airport shuttle never arrived!
Bodde här 7 nätter i april 2022
Svar från Hilton King's Ranch 12 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

6/10 Okej

Angel

Affärsresenär
Gillade: Renlighet
Prepare for less or no sleep!
Room environment/surroundings (4/10): Room with garden view - everything is OK until 4am when hundreds if not thousands of this bird - sparrow start chirping! The noise is horrible and for sure you wake up! Room with pool view - I thought "Finally some sleep!", but no!!! There is a stadium (Hilton Arena) where football games are played almost every day until 1 am. And to add some spice, there is live music at the Splash restaurant from Wednesday to Saturday (as stated from the front desk), but also on Sundays! Don't worry, even with earplugs you will hear the referee whistle and the not tuned restaurant's speaker (if your room is near, windows will be vibrating. The room (7.5/10): Normal room for a 4 star hotel as space and equipment. The shower head and the hand shower needed to be changed in 2 of the 3 rooms I stayed in. Most of the hotel towels need to be replaced! (This is Hilton after all) I had in my room a "Welcome" basket with fruits, but with rotten pear and strawberries. Housekeeping (6/10): Like most of the hotels in Egypt - someday they forgot the feet towel, other coffee and water... Everyday is a surprise! If you change your room or extend your stay, don't expect cleaning on the next day Restaurant (6.5/10): Breakfast is good (7/10). Keep in mind the the unused napkins are removed and placed again by the staff with bare hands Dinner(6.5/10) - Don't expect to eat fish or seafood COVID regulations (2/10): ARE YOU JOKING??? Airport shuttle didn't arrive!
Bodde här 4 nätter i april 2022
Svar från Hilton King's Ranch 12 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Brahim

Bodde här 6 nätter i maj 2022

6/10 Okej

Mamdouh, Beirut

Gillade: Renlighet
Bodde här 1 natt i maj 2022
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon, Please contact us if there is anything we can help you with (Alexandriakingsranch_Info@hilton.com)

10/10 Fantastiskt

Laurent

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Hilton King's Ranch 12 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel
The hotel is beautiful and has a large outdoor pool in addition to a wonderful indoor heated pool. The food was excellent and the rooms were clean and new.
Bodde här 3 nätter i mars 2022
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon, Please contact us if there is anything we can help you with

8/10 Bra

Keiichiro

Bodde här 1 natt i mars 2022
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Mohamed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

8/10 Bra

Doris

Bodde här 1 natt i januari 2022
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 Fantastiskt

Mohamed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely experience
We spend there just one night … Everything was really nice regarding the room comfort, the bathroom, the breakfast, the indoor pool, the coffee and the staff … The location of the hotel is exeptional as it is located inside a ranch in a very peaceful area … It’s a hotel designed for relaxation & the Spa there is phenomenal … Planning to make another visit with my whole family for sure
Bodde här 1 natt i december 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice indoor pool and sauna
My family use this hotel every winter due to indoor pool and sauna. And normally breakfast is good..Especially sauna facility is very nice. So this time we visited with our framilies and they were also satisfied with the hotel. Thanks. p.s. The spa, however, it was too cold inside and the water. Moreover we could not use spa tub of indoor pool and my favorite place's steam sauna. I hope that these issues are solved as soon as possible.
Bodde här 2 nätter i oktober 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 Fantastiskt

Ricardo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Otimo
Bodde här 2 nätter i november 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 Fantastiskt

Annemiek

Bodde här 1 natt i augusti 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 Bra

NADIR

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 Bra

Ahmed

Bodde här 1 natt i augusti 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Mohamed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome hotel
Perfect, everything just fine, food, staff, pools all above expectations.
Bodde här 1 natt i augusti 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Bodde här 1 natt i augusti 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Very clean place, room was nice, had one issue with food delivery but was managed later.
Bodde här 2 nätter i juli 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, highly recommended for business
Bodde här 2 nätter i juli 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Abdelsalam

Bodde här 1 natt i juli 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 Bra

Mohamed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good residence
It was good
Bodde här 2 nätter i juli 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great swimming pool, lovely flowers everywhere, spacious room, nice athmospehere by Splash poolside bar and great seafood.
Bodde här 1 natt i juni 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 Bra

ABDULLAH

Bodde här 1 natt i juni 2021
Svar från Hilton King's Ranch 11 okt. 2022
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 Fantastiskt

Mohamed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Personal och service
Worst customer service when checking iasked to give me a nice view room she gave a parking lot view and she told me I booked a city view , was never offered an upgrade when I checked , when I complained she mentioned it that I can have a pool view with extra charge Also was never told how to have a WiFi access or the password
Bodde här 2 nätter i mars 2021
Svar från AzzaHussein 15 apr. 2021
Dear Guest, It's a regret to learn that we failed to meet your respectful expectations. It is never our intention to have any guests leaving our hotel with a negative experience. Please rest assured that, all your points of concern have been discussed and addressed for investigation with the relevant department. Bearing in mind that the hotel features & description of all our services & facilities are stated clearly on our brand official site with full and clear content. Therefore, It would be grateful if you could email us your booking preferences prior your arrival so that we can accommodate your whishes upon hotel availability. Meanwhile, we value the relation with our respective Guest like you and always keen to make it right to all our Guests at any time!. Yours Sincerely, Azza Hussein Public Relations Manager