Terrass/Patio

Recensioner av Home2 Suites by Hilton Alexandria

3 out of 5
Home2 Suites by Hilton Alexandria
3800 Alexandria Mall Dr, Alexandria, LA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 302 av 422 recensioner" "
8 - Bra i betyg. 72 av 422 recensioner" "
6 - Okej i betyg. 27 av 422 recensioner" "
4 - Dåligt i betyg. 12 av 422 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 422 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jenny

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay with my family at the hotel, the pool water was very cold but the kids didn’t complain! Loved it
Bodde här 2 nätter i april 2024
Svar från Manager 20 apr. 2024
Hello Jenny,We are thrilled to hear that you and your family had a great stay at our hotel! It's wonderful that your kids enjoyed the pool, despite the water being a bit cold. We appreciate your feedback and hope to welcome you back again soon!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Manager 24 mars 2024
Hello Michael,We are delighted to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back in the future for another memorable visit.

10/10 Fantastiskt

Victoria Starr

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check in. Room was spacious.
Bodde här 1 natt i februari 2024
Svar från Guest Relation Management 13 feb. 2024
Hi Victoria,We're thrilled to hear that you had a quick check-in experience and that you found your room spacious. Providing efficient service and comfortable accommodations is important to us, and we're glad that we could meet your expectations in these areas. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Fantastiskt

Jennifer

Reste i grupp
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Guest Relation Management 23 jan. 2024
Hi Jennifer,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 Fantastiskt

Shalonda

Bodde här 2 nätter i december 2023
Svar från Guest Relation Management 31 jan. 2024
Hi Shalonda,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!
Great. No issues
Bodde här 1 natt i december 2023
Svar från Manager 7 jan. 2024
Hello Jonathan,Thank you for sharing your positive experience with us! We are delighted to hear that you had a great stay without any issues. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 Okej

Ann

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Only ok
Took really long time check in. Heat unit so loud difficulty getting to sleep. Bathroom door heavy and difficult to move.
Bodde här 1 natt i december 2023
Svar från Guest Relation Management 26 dec. 2023
Hi Ann,Thank you for sharing your feedback about your recent stay with us. We understand the importance of a swift and efficient check-in, and we will review our procedures to ensure a smoother experience for our guests in the future. Your comments about the heat unit and the difficulty with the bathroom door are also noted, and we will assess the situation to make necessary adjustments for improved functionality. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Fantastiskt

Francisco

Bodde här 1 natt i december 2023
Svar från Guest Relation Management 26 dec. 2023
Hi Francisco,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Another good stay
Stay was good, no issues.
Bodde här 2 nätter i december 2023
Svar från Manager 23 dec. 2023
Dear Guest, Thank you for taking the time to share your positive feedback about your recent stay. We're delighted to hear that you had a good experience with us and that no issues were encountered. We greatly appreciate your kind words and hope to welcome you back for another seamless stay in the future.

10/10 Fantastiskt

Randy

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great.
Svar från Guest Relation Management 5 feb. 2024
Hi Randy,Thank you for your feedback! We're delighted to hear that you had a great experience with our staff. Providing friendly and helpful service to our guests is a top priority for us, and we're pleased that we met your expectations in this regard. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Fantastiskt

Bonny

Bodde här 2 nätter i december 2023
Svar från Guest Relation Management 6 dec. 2023
Hi Bonny,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 Fantastiskt

Wanita

Bodde här 2 nätter i november 2023
Svar från Guest Relation Management 14 dec. 2023
Hi Wanita,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

2/10 Väldigt dåligt

Patrick

Bodde här 1 natt i november 2023
Svar från Manager 10 dec. 2023
Hello Patrick,We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could reach out to us directly with any feedback you may have, so that we can address the issues and ensure a better experience for our future guests.

10/10 Fantastiskt

Yenesis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Way better than courtyard
Bodde här 2 nätter i november 2023
Svar från Manager 18 nov. 2023
Hello Yenesis,Thank you for choosing our hotel and sharing your feedback. We strive to provide exceptional experiences for our guests and we're thrilled to hear that your stay was an improvement from your previous experience. We appreciate your support and hope to welcome you back again in the future.

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Sliding, damaged bathroom door did not allow for proper privacy. Dealt with it Alerted front desk upon checkout.
Bodde här 1 natt i november 2023
Svar från Guest Relation Management 15 nov. 2023
Hi Lisa,Thank you for your feedback regarding your recent stay at our hotel. Our maintenance team will be immediately informed about the problem, and they will work promptly to repair or replace the damaged door to ensure that future guests do not encounter similar issues. We hope to have the opportunity to welcome you back and provide a much-improved experience in the future.

10/10 Fantastiskt

Clint

Bodde här 1 natt i november 2023
Svar från Guest Relation Management 14 nov. 2023
Hi Clint,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 Fantastiskt

Priscilla

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Guest Relation Management 8 nov. 2023
Hi Priscilla,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hometown trip with grandkids
I took my grandkids back to my home town to show them the schools I attended & the town I grew up in. Our room was large & AC cooled wonderfully . The beds were very comfortable. The kids loved the indoor pool & said the water was warm & felt great. The desk clerks were attentive & very pleasant. Our room had a full size fridge, sink, microwave, & coffeemaker. The breakfast was good. The hotel is close to restaurants and shopping including the Alexandria mall which was a really nice mall. I have no complaints & would definitely stay here again.
Bodde här 1 natt i oktober 2023
Svar från Manager 28 okt. 2023
Hello Deborah,Thank you for your positive feedback! We're glad to hear that you and your grandkids enjoyed the spacious room, comfortable beds, and refreshing indoor pool. It's great to know that our attentive desk clerks and the convenience of in-room amenities met your needs and hope to have you back for a future stay.

6/10 Okej

Mike

Gillade: Personal och service
Bodde här 3 nätter i oktober 2023
Svar från Guest Relation Management 18 okt. 2023
Hi Mike,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

2/10 Väldigt dåligt

Steve

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och personal och service
Room was not clean. Hair in the shower. Food crumbs in pull out sleeper sofa. Toilet worked, sometimes. Will not stay here again! Cannot recommend! Very disappointed.
Bodde här 1 natt i oktober 2023
Svar från Guest Relation Management 17 okt. 2023
Hi Steve,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is of great importance, and we will be addressing each of these issues with our housekeeping and maintenance teams to ensure they are resolved promptly. We genuinely appreciate your understanding, and we hope you may consider giving us another opportunity to provide you with a more satisfactory and enjoyable stay in the future.

10/10 Fantastiskt

Joe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall very nice
The stay was great. The room was very clean and organized. The only flaw I saw was that in the shower on the floor there was a very long crack that needs to be repaired before someone injures themselves or get an infection.
Bodde här 2 nätter i september 2023
Svar från Manager 30 sep. 2023
Hello Joe,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our shower and your insights regarding our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Fantastiskt

RANDY

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Manager 30 sep. 2023
Hello RANDY,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Fantastiskt

Jamie Ross

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i september 2023
Svar från Manager 28 okt. 2023
Hello Jamie Ross,We're delighted to hear that you had a great experience at our hotel! We hope to welcome you back soon for another memorable stay.

10/10 Fantastiskt

Blaze

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Guest Relation Management 17 aug. 2023
Hi Blaze,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and quiet. The price was decent. I would return.
Bodde här 1 natt i augusti 2023
Svar från Guest Relation Management 16 aug. 2023
Hi Daniel,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you had a positive experience and enjoyed the cleanliness and quiet atmosphere of our hotel. We're also glad that you found the price to be reasonable and that you had a comfortable stay. Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back in the future.

8/10 Bra

Mitzi

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Nice place to stay this was our second year staying for the Dixie world’s series only thing was towels was an issue but the hotel was full and I’m sure kids using a lot!
Bodde här 7 nätter i juli 2023
Svar från Guest Relation Management 7 aug. 2023
Hi Mitzi,Thank you for your continued loyalty and for choosing our hotel! We truly appreciate your kind words and feedback. We're delighted to hear that you enjoyed your stay with us once again. It's always a pleasure to welcome back returning guests like yourself. We take guest feedback seriously, and we'll use this input to improve our services and ensure that all guests have a comfortable and pleasant experience, even during peak occupancy. Thank you once again for your patronage, and we're looking forward to welcoming you back for another great stay!

10/10 Fantastiskt

Crystal

Bodde här 1 natt i augusti 2023
Svar från Guest Relation Management 28 aug. 2023
Hi Crystal,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 Fantastiskt

Maria

Bodde här 1 natt i juli 2023
Svar från Guest Relation Management 17 aug. 2023
Hi Maria,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 Bra

LINDA, Saint Louis

Reste med familjen
Gillade: Renlighet och personal och service
Rooms are showing age - carpet frayed, window blind broken, barn door gets stuck. That being said, everything was clean and the staff was friendly and helpful.
Svar från Manager 28 juli 2023
Hello LINDA,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 Fantastiskt

Yazeed

Bodde här 1 natt i juli 2023
Svar från Manager 30 juli 2023
Hello Yazeed,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Fantastiskt

Jesse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Guest Relation Management 25 juli 2023
Hi Jesse,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

10/10 Fantastiskt

Jennifer

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay for families. We loved the indoor pool and that they provided some beach towels for use. We booked a suite, and it was very roomy. Room had no ice bucket, and it took asking three people three different times to get one. Stopper in bottom of tub needed to be replaced. But overall, wonderful!! Would stay there again with small kids.
Bodde här 2 nätter i juli 2023
Svar från Guest Relation Management 19 juli 2023
Hi Jennifer,Thank you for your positive feedback! We are thrilled to hear that you had a wonderful experience at our hotel and that you found it to be a great place for families. We're delighted that you and your family enjoyed the indoor pool and the convenience of having beach towels provided for your use. Creating a comfortable and enjoyable experience for families is important to us, and we're pleased that our amenities added to the enjoyment of your stay. We understand the importance of having all the necessary amenities readily available for our guests, and we will address this internally to ensure that our guests' requests are handled promptly and efficiently. We look forward to the pleasure of welcoming you and your family back for another wonderful stay in the future.

8/10 Bra

Monte

Reste med familjen
Gillade inte: Boendets skick och faciliteter
This place is beat up, needs major repairs
Bodde här 1 natt i juli 2023
Svar från Manager 16 juli 2023
Hello Monte,Thank you for being a valued guest and for providing us the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Fantastiskt

Jerry

Bodde här 2 nätter i juli 2023
Svar från Manager 16 juli 2023
Hello Jerry,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Fantastiskt

Abiyah

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was great!
Bodde här 2 nätter i juli 2023
Svar från Guest Relation Management 13 juli 2023
Hi Abiyah,Thank you for your positive feedback regarding our staff! We're delighted to hear that you had a great experience with them. We prioritize providing excellent service and ensuring that our guests feel welcomed and well taken care of throughout their stay. We're thrilled that our staff exceeded your expectations and contributed to a positive experience. Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience.

2/10 Väldigt dåligt

Gerald

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
The room had an unpleasant odor. The only soap available was in the shower stall. There were no trash bins in the room. The breakfast area trash was over flowing so people had to leave their dirty paper plates on the counter. There were no utensils to eat with. I left the hotel three days early.
Bodde här 3 nätter i maj 2023
Svar från Guest Relation Management 12 juli 2023
Hi Gerald,Thank you for bringing these issues to our attention. We will investigate the matter regarding the smell in your room and take immediate steps to eliminate any unpleasant odor to ensure that our guests have a pleasant stay. We will also review our housekeeping procedures to ensure that soap and trash bins are consistently available in convenient locations within the rooms. Additionally, we will reinforce our cleaning procedures to prevent such issues from occurring in the future and ensure that utensils are readily available for all guests during breakfast hours. We hope you will give us another opportunity to provide you with the exceptional experience you deserve.

8/10 Bra

Eugenio

Gillade: Personal och service
Expected Better
Expected better. Poor condition of room. Poor AC. Poor blinds. several plugs not working. Quality service and breakfast.
Bodde här 1 natt i juli 2023
Svar från Manager 2 sep. 2023
Hello Eugenio,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast and your insights regarding our service. We hope to someday have another opportunity to host your stay.

8/10 Bra

Glory

Bodde här 1 natt i juli 2023
Svar från Manager 23 juli 2023
Hello Glory,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Fantastiskt

Cindy

Bodde här 1 natt i juni 2023
Svar från Manager 22 juli 2023
Hello Cindy,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

10/10 Fantastiskt

Shaun

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked the indoor pool. I wish it was heated or had a jacuzzi.
Bodde här 2 nätter i juni 2023
Svar från Guest Relation Management 19 juni 2023
Hi Shaun,Thank you for your feedback. We're glad to hear that you enjoyed our indoor pool. Your feedback is valuable to us, and we will take it into consideration as we evaluate and make improvements to our facilities. We appreciate your patronage and hope to have the opportunity to provide you with an even better experience in the future.

10/10 Fantastiskt

Annassa

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lots of space for families.
Bodde här 1 natt i maj 2023
Svar från Guest Relation Management 4 juni 2023
Hi Annassa,We greatly appreciate your kind words and are thrilled to hear that our accommodations were well-suited to your family's needs. Your 5/5 rating means a lot to us, and we would be honored to host you and your family again soon!

10/10 Fantastiskt

Josey, Farmers Branch

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean
Bodde här 1 natt i maj 2023
Svar från Guest Relation Management 31 maj 2023
Hi Josey,Thank you for taking the time to share your 5-star rating and positive feedback. We are glad you had a clean and enjoyable stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

Shalonda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed my 1st stay so much, that I returned for another 3 nights. My husband and I feel really comfortable here.
Bodde här 1 natt i maj 2023
Svar från Guest Relation Management 30 maj 2023
Hi Shalonda,Thank you for your 10/10 rating and positive feedback. We are thrilled to hear that you had an enjoyable experience during your first stay and felt comfortable at our hotel. We greatly appreciate your continued business and look forward to hosting you and your husband for another enjoyable stay!

10/10 Fantastiskt

Shalonda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I stayed here while my mother was in the hospital and it was extremely comfortable and convenient. They provided complimentary breakfast and washer/dryer use - which I needed on my week’s long stay. All hotel staff were excellent and professional. The lovely ladies of their cleaning crew were just so kind and accommodating. The breakfast was great with many options. The front desk were always eager to assist my husband and I. We have decided to make this our “home” when visiting home.❤️ And finally, I really want to thank Marissa at the front desk, again, for her kindness and thoughtfulness. She helped me to extend my stay so effortlessly. It was a blessing to me and my family. Thank you Home2Suites!😊
Bodde här 1 natt i maj 2023
Svar från Manager 27 maj 2023
Hello Shalonda,We appreciate that you've taken the time to share with us regarding our staff and your comments about our breakfast. We hope to see you again in the future.

10/10 Fantastiskt

Arnold

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Guest Relation Management 14 maj 2023
Hi Arnold,Thank you for giving us a perfect rating! We are thrilled to hear that you had an enjoyable stay at our hotel. Our team takes pride in providing our guests with exceptional service, and we are glad to see that our efforts have met your expectations. Thank you again for your business, and we look forward to welcoming you back soon.

8/10 Bra

steven

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We only stayed one night as we were passing through. They has a very nice room with a full size refrigerator. They also had a very nice indoor pool, which is lovely after a long drive. The only complaint is the breakfast, not many options at all. The pancake batter where you make your own pancakes wasnt coming out and was edible. We were disappointed so we stopped and got breakfast elsewhere. The location is good and has plenty of restraunts near by.
Bodde här 1 natt i maj 2023
Svar från Manager 12 maj 2023
Hello steven,Thank you for sharing this experience with us. We truly value you feedback with regards to our location and also our breakfast. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 Bra

Willie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was friendly guest services. It was clean. It was in good area with plenty of choices for eatting.
Bodde här 3 nätter i maj 2023
Svar från Guest Relation Management 9 maj 2023
Hi Willie,Thank you very much for the rating and positive comments! It's wonderful to see that we were able to provide you with a pleasant experience, as we strive to do so for every guest. We look forward to welcoming you again soon!

6/10 Okej

Christopher

Gillade inte: Boendets skick och faciliteter
Come on Hilton, you can do better
The hotel looks neglected. Even just a fresh coat of paint would help it to look better. One of two elevators was out of order. The TV in our room did not work. Breakfast was convenience-store quality, maybe worse, and the woman serving it was surly. Reception staff were more appropriate at check-in and check-out. The room was clean and spacious and the bed was comfortable. Aside this and the front desk staff, there wasn’t much to like about this hotel.
Bodde här 1 natt i maj 2023
Svar från Guest Relation Management 9 maj 2023
Hi Christopher,Thank you for taking the time to provide a rating and feedback regarding your recent stay. We are delighted you enjoyed our clean and spacious room, comfortable bed, and the service of our staff. Your feedback is valuable to us, and we will address your concerns and work to enhance our hotel's amenities and facilities to ensure complete guest satisfaction. We hope to have you again soon and impress you with our continuous improvements.

10/10 Fantastiskt

John

Reste i grupp, Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome fridge, microwave and restroom
Bodde här 1 natt i maj 2023
Svar från Guest Relation Management 9 maj 2023
Hi John,Thank you for sharing your 5/5 rating and feedback regarding your recent stay with us. We are glad you found the fridge, microwave, and restroom in your room awesome. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Manager 29 apr. 2023
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.