Lobby

Recensioner av OYO Hotel Alexandria LA - Hwy 165

2 out of 5
OYO Hotel Alexandria LA - Hwy 165
1212 MacArthur Drive, Alexandria, LA

Recensioner

5,6
10 - Fantastiskt i betyg. 49 av 245 recensioner" "
8 - Bra i betyg. 42 av 245 recensioner" "
6 - Okej i betyg. 37 av 245 recensioner" "
4 - Dåligt i betyg. 33 av 245 recensioner" "
2 - Väldigt dåligt i betyg. 84 av 245 recensioner" "

5,8/10

Renlighet

6,6/10

Personal och service

5,4/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

6/10 Okej

Edward, Jr

Bodde här 1 natt i februari 2024

6/10 Okej

raymond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Wi-fi didn't work. No coffee available. Needed more room lighting.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Yamoni

Bodde här 2 nätter i december 2023

8/10 Bra

Marilyn

Gillade: Renlighet, personal och service och rummets bekvämlighet
Suited our needs for the night.
The room itself was nice. The bathroom had broken wall in the shower area. Shower pressure was good.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Crystal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very clean
Bodde här 1 natt i oktober 2023

8/10 Bra

Staci

Gillade: Personal och service och rummets bekvämlighet
Bodde här 6 nätter i oktober 2023

10/10 Fantastiskt

REBECCA

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Alex

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet
Bring a sleeping bag
Booked the hotel online after seeing the pictures. Pictures are from a long time ago before the pool was ½ drained and frogs took over. We got thwre past 11 and just wanted a bed and shower. Outside was dirty and the room was non refundable so we ventured in. At first the room looked decent until we pulled the sheets, either thwy weren't changed or just stained. The stains matched the fitted sheet and top sheet... slept with clothes on It was cheap, hindsight sleeping in the var would have been better
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Alex! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 Väldigt dåligt

Madison

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This place was terrible, never again
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Madison! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

10/10 Fantastiskt

Joe

Bodde här 4 nätter i augusti 2023
Svar från Tim 11 sep. 2023
Hi, Joe! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Väldigt dåligt

Tim

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room smelled and was dirty
Bodde här 5 nätter i juli 2023
Svar från Eva 11 sep. 2023
Hi, Tim! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

2/10 Väldigt dåligt

Sharday

Bodde här 2 nätter i juli 2023
Svar från Ammy 15 juli 2023
Hi, Sharday! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 Dåligt

Raymond

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I booked this hotel because of the pool. When I got here the pool is full of mud water, trash, and mosquitoes. The lampshades, window sills and bathroom floor is all filthy. The staff was friendly.
Bodde här 1 natt i juli 2023
Svar från Tim 10 juli 2023
We are sorry to stay turned out to be an average one, Raymond! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 Väldigt dåligt

Alicia

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Roaches, dirty sheets, drugs, drunks being loud in the parking lot with loud music, rude guy receptionist, “non-smoking” room smelled like drugs. Very unsanitary and unsafe environment. I would like my money back.
Bodde här 1 natt i juli 2023
Svar från Tim 10 juli 2023
Apologies for the problems you had faced, Alicia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

10/10 Fantastiskt

Keisha

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My work home away from home stay
The rooms are very spacious & clean. Well kept like a studio apartment. It sets off a cozy & warm vibe. You can relax & unwind after a stressful work day. The staff & people are friendly. I feel welcomed everytime I stay here. This has become a preference for me.
Bodde här 1 natt i juni 2023
Svar från Ava 5 juli 2023
Hi Keisha! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

4/10 Dåligt

Sabrina

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The property is not SAFE and does not have decent rooms. Staff was kinda helpful, but I was unaware what/where I booked. Traveling for work so my goal was to look for close in proximity to my contract. I would not suggest this establishment unless there's no other option!!!
Bodde här 14 nätter i juni 2023
Svar från Maria 26 juni 2023
Sorry for the inconvenience, Sabrina! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Maria

4/10 Dåligt

Marlaina

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Not clean like the pictures.
My husband and son stayed here a couple nights. He said the pool was nasty and there was someone’s toe nail in the window sill with dust covered over it so it had not been cleaned in a long time. It was comfortable enough to sleep in but would not recommend for important visits.
Bodde här 2 nätter i juni 2023
Svar från Ava 21 juni 2023
Hi, Marlaina! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava

2/10 Väldigt dåligt

Kevin

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
First off, lady at the front desk was so polite & welcoming!! But the room was so disgusting, bed was dirty, towels was dirty, microwave was dirty, & bathroom was. My 3 year old & I did not approve what so ever.
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Charity

Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ugggh
Too much money for a ran down piece of a hotel. The first thing the front desk lady said was I hope I don't have to shoot some one tonight. I almost turned around but I was tired. Housekeeping just opened the door on me while I was getting dressed. They had a shopping cart saying housekeeping. Bad experience period. Pay the few extra dollars for a better place and service.
Bodde här 1 natt i mars 2023

6/10 Okej

Jeremy

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Staff friendly. Facility just old.
Svar från Ammy 23 mars 2023
Hi, Jeremy! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 Fantastiskt

Kathryn

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2023
Svar från Eva 6 apr. 2023
Hey, Kathryn! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Eva

8/10 Bra

Sunshine

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
It was a 1 night stay for business last minute. It was a good hotel for the money. Just needed a place to sleep and it was good for that.
Bodde här 1 natt i december 2022
Svar från Ava 22 dec. 2022
Hey, Guest! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ava

2/10 Väldigt dåligt

Chris

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Ava 22 dec. 2022
Hi, Chris! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 Väldigt dåligt

Alton

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Crack motel.... didn't even stay turned around.... terrible looking place
Bodde här 1 natt i november 2022
Svar från Ammy 23 nov. 2022
Hi, Alton! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

8/10 Bra

Kelli

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
humm.
Lets just say, you get what you pay for.
Bodde här 1 natt i september 2022
Svar från Eva 2 okt. 2022
Thanks for taking out your valuable time to rate us, Kelli! We will work even harder to make your stay a memorable one :) Regards, Eva

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i september 2022
Svar från Greta 19 sep. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

6/10 Okej

Gwendelyn

Bodde här 2 nätter i augusti 2022
Svar från Mike 6 sep. 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Mike

6/10 Okej

Samuel

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Rough experience
There were notes all over the windows about various things. One that caught my eye was no animals. It did say service animals were acceptable with documentation. After the owner was contacted and I told him that the documentation I have has diagnosis for why they are service animals but that he could have the lawyers information to verify they are service animals he just said no problem and let us stay. After we got into the room there were bugs in the bath tub and mold on the bathroom window. There was ants on the bathroom sink and after I cleaned because I travel with cleaning supplies it was ok. I had a person knock on my door at 9 am while getting ready to leave. She asked if we were ready to check out. It was a very rough experience altogether. I wish I had taken pictures but just wanted to leave.
Bodde här 1 natt i augusti 2022
Svar från Jon 29 aug. 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

2/10 Väldigt dåligt

Isaac

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
There was no shower curtain and only one plug worked in the whole room
Bodde här 1 natt i augusti 2022
Svar från jane 23 aug. 2022
Hi, Isaac! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 Väldigt dåligt

Amy

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022
Svar från Ammy 19 aug. 2022
Hi, Amy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

4/10 Dåligt

Brent

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Skyler

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Front desk service was awesome great attitude and friendly
Bodde här 1 natt i augusti 2022
Svar från Jon 17 aug. 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

8/10 Bra

Kyler

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable bed!
Bodde här 1 natt i augusti 2022
Svar från Ammy 17 aug. 2022
Hi, Kyler! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

6/10 Okej

Karla

Reste i grupp
Adequate
The room was okay. I got the value of the low price I paid.
Bodde här 1 natt i juli 2022
Svar från Ammy 24 juli 2022
Hi, Karla! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

4/10 Dåligt

Jonathan

Bodde här 1 natt i juli 2022
Svar från Ammy 21 juli 2022
Hi, Jonathan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 Fantastiskt

Kenneth

Bodde här 1 natt i juli 2022
Svar från Ammy 24 juli 2022
Thanks for the positive rating, Kenneth! Hope to welcome you again soon. Regards, Amelia.

4/10 Dåligt

Joshua

Gillade inte: Renlighet
Get What You Pay For
It’s what you pay for. I was afraid my mustang would be broken into, but the manager said they’d watch it, and no issues the next morning. There was noise all night. Lights and AC work sometimes, no WiFi, no trash can, etc. For $50 it’s a place to crash and leave no doubt.
Bodde här 1 natt i juni 2022
Svar från Jane 10 juli 2022
Hi, Joshua! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jane!

8/10 Bra

Katherine

Gillade: Personal och service
Bodde här 1 natt i juni 2022
Svar från Ammy 14 juni 2022
Hi, Katherine! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Okej

Janice

Gillade: Renlighet, personal och service och rummets bekvämlighet
Definitely no frills
No Wi-Fi was offered by the desk, but I wasn't planning on using it that night, so I didn't check for its availability in the room. There was no coffee maker, even though it was listed as an amenity. The bathroom window lock was broken, and someone had jammed a wooden coast hanger in to secure it.
Broken window lock "fixed" with coat hanger
Bodde här 1 natt i maj 2022
Svar från Simon 29 juni 2022
Hi, Janice! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Arrived at 10pm and no one was on duty to check in. You are not allowed in the lobby to check in. You must wait out side and check in through a glass window most likely for employees safety. Waited one hour to check in. Once checked in I drove to my room but never went in the room because we feared for our safety. The gentleman working was very nice and helpful, but not a safe place to stay.
Bodde här 1 natt i maj 2022
Svar från Jane 23 juni 2022
Hi, Richard! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Väldigt dåligt

Gary

Affärsresenär
Gillade inte: Renlighet och bekvämligheter
There was trash floating in the out of service swimming pool, and the arch at the entrance was caving in.
Bodde här 4 nätter i april 2022
Svar från Jane 9 maj 2022
Hi, Gary! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

4/10 Dåligt

Brian

Affärsresenär
Gillade: Personal och service
At least it was a bed
I should've known when i booked it, what to expect, but simpky needed a place to lay my head for two nights in between housing changes. Nice office staff, i must say that. But the room smelledlile pee and a neighboring room had heacy bass music on all night even after i complained. The first night was real bad, second night i complained early and that must made a difference because it was better. Then the prostitution trade was pretty busy that night, but only a few arguments between prostitutes and their pimps could be heard.
Bodde här 2 nätter i april 2022
Svar från Ammy 3 maj 2022
Apologies for the problems you had faced, Brian! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Bad place
I have stayed here over a month, They come to your door when you ask them not too, People be playing music and fighting outside all times of the night The first night here a couple was up fighting all night next to me. Check out time is at 11 and they would come to my door at 10:10 and ask me if I’m going to pay or check out.. And sometimes I work over night..
Bodde här 7 nätter i april 2022
Svar från Joey 3 maj 2022
We are sorry for the inconvenience caused to you! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

6/10 Okej

Gregory

Gillade inte: Personal och service
NO WAY
The room was a good size...cleanish...NO INTERNET AND NO HELP FROM STAFF TO FIX. WOULD NOT OFFER DISCOUNT FOR HORRIBLE SERVICE.
Bodde här 3 nätter i april 2022
Svar från Jane 9 maj 2022
Sorry for the hassle you faced, Gregory! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

8/10 Bra

Beau

Bodde här 1 natt i april 2022
Svar från Cheshta 7 apr. 2022
Hi, Beau! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

8/10 Bra

Lee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not too bad
Not a bad place but a little noisy late on a Thursday night.
Bodde här 1 natt i mars 2022
Svar från Cheshta 26 mars 2022
Thank you so much for the positive ranking, Lee! Be assured, we have made a note of this concern to ensure a relaxed and enjoyable stay ahead. Regards, Ivy

2/10 Väldigt dåligt

Mariska

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Jackson 22 mars 2022
Hi Mariska, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jackson

2/10 Väldigt dåligt

Daryl

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Disgusting, dirty rooms and beds. Horrible place
Bodde här 1 natt i mars 2022
Svar från Ammy 15 mars 2022
Hi, Daryl! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

10/10 Fantastiskt

David

Bodde här 1 natt i mars 2022
Svar från Jane 13 mars 2022
Hi, David! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!