Inomhuspool, 5 utomhuspooler, parasoller och solstolar
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Recensioner av Hilton Vilamoura As Cascatas Golf Resort & Spa

5 out of 5
Hilton Vilamoura As Cascatas Golf Resort & Spa
Rua da Torre d'Agua, Lote 4.11.1b, Loulé

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 495 av 785 recensioner" "
8 - Bra i betyg. 223 av 785 recensioner" "
6 - Okej i betyg. 45 av 785 recensioner" "
4 - Dåligt i betyg. 15 av 785 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 785 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2023
Svar från general manager 19 juni 2023
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2020
Svar från gm 24 aug. 2020
Cher Client, Nous vous remercions pour le score maximum et espérons vous revoir très bientôt dans notre hôtel. Meilleures salutations, le directeur général

8/10 Bra

Toni

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell med fantastiskt Spa
Stort hotell med fräscha rum. Gillar dock inte att man var tvungen att säga till att kylskåpet skulle öppnas. Ville lägga in lite egna saker kallt. Parkering under hotellet var bekvämt. Fin frukost. Härligt spa
Bodde här 2 nätter i november 2019
Svar från dp 13 nov. 2019
Thank you for staying with us and sharing your feedback. We hope to welcome you back again soon.

6/10 Okej

Andreas

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Både + och minus
Fint hotell med fräscha och fina rum och fint poolområdet. Stort minus är kvaliteten på maten i poolområdet. Dåligt utbud och dålig kvalité för att vara ett lyxhotell. Skulle behövas ett litet cafe eller liknande så man kan gå och köpa något enkelt snabbt t ex juicer, en smörgås, omelett, etc. Om man inte vill äta buffe frukost så var man tvungen att gå långt för att få tag i något att äta. Byt ut en av butikerna som är i anslutning till receptionerna mot ett café så skulle det bli succé. Denna sak gör att vi inte skulle bo på hotellet igen. För dem som gillar att äta buffet till frukost och middag kan stället vara ett bra alternativ.
Bodde här 6 nätter i augusti 2018
Svar från general manager 13 aug. 2018
Dear Guest, Thank you for visiting the Hilton Vilamoura and reviewing your experience. We regret that our dining options were not suited to your needs and apologise for any inconvenience caused. At this point in time, we do not envisage converting any of the shops into a café but hope you will consider returning nonetheless. Kind regards, Dinis Pires general manager

8/10 Bra

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bekvämt med bra frukost
Bekvämt rymligt rum med bra frukost

8/10 Bra

Göte, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice golf and spa resort
Nice hotel for couples or friends that want to play golf or just relax by the nice pool area. The food and wine are really good and the Marina is just 5 min away by car.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra service på hotellet. Ca 20 min promenad till marinan och ca 10-15 min promenad till Old village. Hotellet erbjuder fri buss till stranden och marinan. Trevligt gym. Mycket bra frukost. Återkommer gärna!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
lovely Hotel, and the staff could not do enough for us
Bodde här 3 nätter i maj 2024
Svar från general manager 16 maj 2024
Thank you for your wonderful review of Hilton Vilamoura. We are delighted to hear that you enjoyed your stay and that our staff exceeded your expectations. Your kind words motivate us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon.Warm regards,Miguel Santos

8/10 Bra

VINCENT

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Dommage le personnel ne parle pas français
Bodde här 5 nätter i maj 2024
Svar från general manager 13 maj 2024
Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés que vous ayez rencontré des difficultés avec la langue. Votre retour est précieux, et nous allons travailler pour améliorer notre service dans ce domaine. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de surpasser vos attentes.Cordialement,Mário Custódio

8/10 Bra

Debbie

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från general manager 22 apr. 2024
Your feedback is valuable to us, and we appreciate your high rating. If there are any specific areas where we can improve to earn that elusive fifth star, please don't hesitate to let us know.We look forward to welcoming you back for another exceptional experience.Kind regards,Mário Custódio

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel and lovely food options!
Bodde här 4 nätter i mars 2024
Svar från general manager 1 apr. 2024
Thank you for your kind words. We're delighted to hear that you enjoyed the beauty of our hotel and the delicious food options available. Your satisfaction is our priority, and we hope to welcome you back for another wonderful experience soon.Kind regards,Mário Custódio

10/10 Fantastiskt

Abimbola

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are incredibly friendly and that was a great comfort for me as a solo traveller. I felt taken care of. Facilities are really good but the staff stood out by far as genuinely lovely people. Ready to help and go the extra mile.
Bodde här 7 nätter i februari 2024
Svar från general manager 12 feb. 2024
Thank you for your kind words and for choosing to stay with us during your solo travels. We are delighted to hear that our friendly staff provided you with a sense of comfort and made your stay memorable. Your recognition of their efforts means a lot to us. We strive to go the extra mile for all our guests, and it's wonderful to know that our team's dedication stood out to you. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards,Mário Custódio

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i januari 2024
Svar från general manager 5 feb. 2024
We are thrilled you enjoyed your stay and thank you for the excellent rating.

10/10 Fantastiskt

Paresh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Hotel and facilities .
Svar från general manager 30 jan. 2024
We are delighted you enjoyed your stay and the hotel facilities. Thank you for your review and we'll see you again soon.

8/10 Bra

Andrew

Bodde här 4 nätter i januari 2024
Svar från general manager 22 jan. 2024
Thank you for taking the time to rate Hilton Vilamoura. We appreciate your feedback and are pleased to see an 8/10 rating. We value your input and look forward to welcoming you back for an even more enjoyable experience.Best regards,Mário Custódiogeneral manager

10/10 Fantastiskt

Jaime

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bien
Bodde här 1 natt i januari 2024
Svar från general manager 8 jan. 2024
Merci pour votre visite et excellente évaluation.

10/10 Fantastiskt

P DE MELO

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente estadia. Ótima opção para viagem em família.
Bodde här 3 nätter i december 2023
Svar från general manager 8 jan. 2024
Caro Hóspede, registamos com agrado a sua total satisfação e cá o esperamos para repetir a experiência em família. Cumprimentos, Mário Custódio

10/10 Fantastiskt

Honorine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exceptional
Bodde här 2 nätter i november 2023
Svar från general manager 30 nov. 2023
We are thrilled you had an exceptional experience and look forward to welcoming you back to our resort.Warm regards, Mário Custódio

8/10 Bra

Nadine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bel hôtel mais quelque peu impersonnel...
Bodde här 1 natt i november 2023
Svar från general manager 28 nov. 2023
Nous sommes ravis que vous ayez apprécié la qualité de notre hôtel.Cependant, nous regrettons sincèrement que vous ayez ressenti une certaine impersonnalité. Votre avis est important pour nous, et nous prendrons en compte vos commentaires pour améliorer notre service.Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus chaleureuse et personnalisée.Cordialement,Mário CustódioDirecteur Général

10/10 Fantastiskt

Eliana, Benahavis

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful spacious rooms. Great restaurant!
Bodde här 2 nätter i november 2023
Svar från general manager 13 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our beautiful and spacious rooms. Your positive mention of our restaurant is greatly appreciated. We look forward to welcoming you back to Hilton Vilamoura for another wonderful experience soon.Warm regards,Mário CustódioGeneral Manager

10/10 Fantastiskt

Sheu Wah

Bodde här 4 nätter i november 2023
Svar från general manager 18 dec. 2023
We are thrilled you enjoyed your stay and ranked your experience 5/5. Thank you for your preference and we hope to see you again soon.

10/10 Fantastiskt

Clare

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel. Food was gorgeous. Only down fall was the pools were freezing except the indoor pool
Bodde här 7 nätter i oktober 2023
Svar från general manager 8 nov. 2023
Dear Guest,We greatly appreciate your kind words and are thrilled to hear that you loved your stay with us. Your feedback regarding the pool temperatures is duly noted, and we apologize for the inconvenience. Warm regards,Mário CustódioGeneral Manager

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really well appointed hotel, good staff, clean, good facilities
Bodde här 5 nätter i oktober 2023
Svar från Hilton Vilamoura 23 okt. 2023
Thank you for your staying with us. We appreciate your positive feedback!

10/10 Fantastiskt

Russell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel!
Very nice hotel. Rooms are good size and good bed. Dining services are very good and great buffet breakfast worth every penny of 16 Euro. Very nice pool and shuttle available to beach and Marina. Marina has very good restaurant options and nicely done area with shops.
Bodde här 2 nätter i oktober 2023
Svar från general manager 18 okt. 2023
We are delighted to hear that you enjoyed your stay at the Hilton Vilamoura. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

10/10 Fantastiskt

Guy

Bodde här 6 nätter i oktober 2023
Svar från general manager 8 nov. 2023
Dear Guest,Thank you for your excellent rating. We are thrilled to know that you had a wonderful experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back in the future.Best regards,Mário CustódioGeneral Manager

10/10 Fantastiskt

Yonie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a very lovely stay! beautifully, clean property with friendly staff. the area around the property is not very interesting, though we knew this upfront and shuttles are available to bring you to either the beach or harbor. One recommendation is for the shuttle to drive later back from the beach (16.00 is very early to end a beach day) as well as from the harbor (21.30 is very early to finish your dinner and get the shuttle back)
Bodde här 2 nätter i september 2023
Svar från general manager 2 okt. 2023
Thank you for your lovely review! We're delighted to hear that you had a great stay and appreciated our beautifully clean property and friendly staff. Your feedback regarding the shuttle timings is valuable, and we'll certainly consider extending them for our guests' convenience. We hope to welcome you back in the future for another enjoyable stay.

10/10 Fantastiskt

Robin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från general manager 25 sep. 2023
We are thrilled you enjoyed your stay and ranked your experience 10/10. Thank you for your preference and we hope to see you again soon.

8/10 Bra

Jordan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was fantastic, with a comfortable room and AC that worked! There was plenty on-site if you wish to not move, and with us only having a few days, that’s exactly what we did. We didn’t play golf, but I’ll be coming back to arrange a golf trip. The pool area was great, clean, and enough room to stay in the sun or shade all day (depending on preference). There was a games room and gym, and a fantastic spa all available. My only criticism was the restaurant options, if you do plan on being on-site the whole time, you’ll be eating the same food regularly. Cilantro was their “fine dining” restaurant, and it was good - just not great! Whereas their poolside and grill bars saved the same sandwiches and burgers and nothing else. Maybe one more restaurant choice onsite with something in between the both would have made the stay all the more comfortable. The hotel offers free shuttles down to the beach and marina which came in handy on our first day (there is a hotel tapas bar on the beach too, to slightly contradict my above statement, but again - it’s not directly on-site). All in all, it was a great stay and I will be back. Next time we will make the use of the restaurants in town/the marina.
Bodde här 3 nätter i september 2023
Svar från general manager 22 sep. 2023
Dear Guest,Thank you for your recent stay and for sharing your experience with us. We're thrilled that you enjoyed your time at our property, from the comfortable room to the fantastic amenities.We appreciate your feedback about our restaurant options, and we apologize for any inconvenience caused by the limited choices. Your comments have been noted, and we'll work on expanding our dining options to enhance our guests' culinary experiences.We're delighted to hear you plan to return for a golf trip, and we look forward to welcoming you back. In the meantime, if you have any further comments or requests, please don't hesitate to reach out.Thank you once again for choosing to stay with us, and we can't wait to host you on your next visit.Warm regards,Mário Custódio

10/10 Fantastiskt

martine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super 👍👍👍
Bodde här 4 nätter i september 2023
Svar från general manager 19 sep. 2023
We are thrilled you had a super stay at our resort and hope to welcome you back again soon.

10/10 Fantastiskt

NIGEL, Newtownards

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was large modern & clean, with friendly helpful staff. Our room was exceptional, clean modern, spacious, quiet, & being a corner room had a large double balcony with loungers. Breakfast room was spacious clean & modern with great variety of hot & cold which was regularly replenished. Pool area & loungers great. Especially the romantic pool. Great shuttle bus service to & from marina & beach.
Bodde här 3 nätter i september 2023
Svar från general manager 12 sep. 2023
We're thrilled to hear about your fantastic stay at our hotel! Thank you for your kind words. We look forward to welcoming you again soon.

8/10 Bra

Joao

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Staff was not the best and most helpful but they get things done. Hotel is lovely. Location is in the middle of nothing but easy to get to the beach and Marina.
Bodde här 4 nätter i augusti 2023
Svar från general manager 11 sep. 2023
We apologize if you didn't find our staff to be the best and most helpful during your stay. Guest satisfaction is very important to us, and we will use your feedback to improve our services and ensure that all our guests receive the assistance and service they deserve.

10/10 Fantastiskt

Avanel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We spent 4 days at this beautiful hotel. The staff was wonderful! Our room was spacious and the bed was very comfortable. Breakfast was exceptional with all the choices. I loved the omelette station! You have the choice of eating inside or outside. Poolside restaurant was very nice. The inside bar offered a nice selection of cocktails and snacks. There’s a shuttle service to the marina which is about 5 minutes away. We had a great stay and will definitely be back!
Bodde här 4 nätter i september 2023
Svar från general manager 11 sep. 2023
Thank you for your recent stay at our hotel, and for sharing your wonderful feedback. We're thrilled to hear that you had a great experience during your 4-day visit and look forward to welcoming you back in the future for another enjoyable stay.

10/10 Fantastiskt

helen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location Hotel perfect and not overcrowded All you need for a sun shine vacation
Bodde här 4 nätter i augusti 2023
Svar från general manager 1 sep. 2023
We're thrilled to hear that you enjoyed our great location and the perfect, uncrowded atmosphere for your sunny vacation. Hope to see you back soon.

10/10 Fantastiskt

Marie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Free shuttle service ran to/from beach and marina regularly. Range of indoor and outdoor pools, and large rooms
Bodde här 3 nätter i augusti 2023
Svar från general manager 31 aug. 2023
Thank you for your visit and the 5/5 rating. We appreciate your feedback and hope to see you again soon.

4/10 Dåligt

Richard

Bodde här 1 natt i augusti 2023
Svar från general manager 19 sep. 2023
We regret not having met your expectations on this occasion and hope you will give us another opportunity to restore your faith in our property.

10/10 Fantastiskt

Shruti

Bodde här 6 nätter i augusti 2023
Svar från general manager 28 aug. 2023
Thank you for your visit and the top rating! We trust you had an excellent stay and hope to see you again soon!

10/10 Fantastiskt

Jodie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Hotel, will be back again!!
Bodde här 3 nätter i augusti 2023
Svar från general manager 28 aug. 2023
Thank you for your kind words. Your continued support means a lot to us, and we can't wait to provide you with another great stay.

10/10 Fantastiskt

Mona

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s an outstanding part of the world and this hotel is excellent on every level. Highly recommended.
Bodde här 4 nätter i augusti 2023
Svar från general manager 28 aug. 2023
It's wonderful to know that you appreciated the exceptional experience we strive to provide. We truly value your recommendation and hope to have the pleasure of welcoming you back in the future for another outstanding stay in Vilamoura.

10/10 Fantastiskt

Carlos Guillermo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great memories
We spent five days at the resort. Great rooms, very nice pools, free shuttle bus to the beach, the spa is fantastic, and delicious food in all restaurants. The staff was very friendly and we are looking forward to returning as soon as we can.
Bodde här 4 nätter i augusti 2023
Svar från general manager 24 aug. 2023
We are thrilled you had a memorable stay at our resort and are very much looking forward to welcoming you back soon.

10/10 Fantastiskt

Hannah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2023
Svar från general manager 17 aug. 2023
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 Fantastiskt

Jacqueline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från general manager 17 aug. 2023
From all of us at the Hilton Vilamoura, we thank you for the excellent rating and hope to see you again soon.

10/10 Fantastiskt

Kulvinder

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic service, easy access to the beach & marina, wonderful facilities.
Svar från general manager 8 nov. 2023
Dear Guest,We are delighted to read your positive review and your kind words inspire us to continue providing the best experiences for our guests. We hope to welcome you back soon.Best regards,Mário CustódioGeneral Manager

10/10 Fantastiskt

David

Bodde här 2 nätter i juli 2023
Svar från general manager 7 aug. 2023
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 Fantastiskt

Suzy

Bodde här 2 nätter i juli 2023
Svar från general manager 24 juli 2023
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fabulous hotel, fabulous staff. Only complaint is not enough Sun loungers, but cannot think of where you can put more.
Bodde här 4 nätter i juni 2023
Svar från general manager 7 juli 2023
Thank you for your visit and the 5/5 rating. We appreciate your feedback and hope to see you again soon.

6/10 Okej

Kenneth

Reste med sin partner
Gillade: Renlighet
This is a beautiful hotel but the pool arrangements need some attention.While fully understanding that children love to be in the pool there is no facility for adults who want to swim and not have to dodge ongoing water fight battles.There is a quiet area but this is often in partial shade and the pool is small..The Hilton in Malta which I would rate as 5 has a designated pool for over 16 year olds as well as large family areas That arrangement works well.
Bodde här 7 nätter i juni 2023
Svar från general manager 5 juli 2023
Thank you for your feedback. We apologize for any inconvenience caused by the pool arrangements. We understand the need for a peaceful swimming environment for adults and regret that the upper pool was not satisfactory. We will review our pool policies to ensure a better experience for all guests. We also acknowledge the issue with the shaded quiet area and will work on improving the shading options. Your feedback is valuable, and we appreciate your input. We hope you will consider staying with us again in the future.

10/10 Fantastiskt

Jason

Reste med familjen
Great service in all areas from the front desk to the pool area!
Bodde här 4 nätter i juni 2023
Svar från general manager 3 juli 2023
We are thrilled we succeeded in delivering a seamless experience and are very grateful for your feedback. We hope you will visit again soon!

10/10 Fantastiskt

Terence

Bodde här 1 natt i juni 2023
Svar från general manager 19 juni 2023
From all of us at the Hilton Vilamoura, we thank you for the excellent rating and hope to see you again soon.

10/10 Fantastiskt

Anthony

Bodde här 3 nätter i juni 2023
Svar från general manager 7 juni 2023
From all of us at the Hilton Vilamoura, we thank you for the excellent rating and hope to see you again soon.