We did not arrive to this hotel with any high expectations. In my experience this often leads to being pleasantly surprised... Well, sadly not in this case. When reserving & paying for a room almost 5 months in advance you would think that you have a fair chance of not getting the "left-over room", as far away as possible from the beach, with one of the sliding doors to the balcony all covered in calcium oxide... obstructing the otherwise so beautiful view over the marina. Maybe this wasn't the worst room, but we couldn't help feeling a bit cheated. One would also expect the hotel to take note of any families travelling with small children (0-2 years). Our room was located on the second floor (out of 2), and since there's was no elevator we had to carry the baby carriage up & down the stairs a couple of times a day. This may not have been a huge problem for us since we're relatively young and healthy, but may still be valuable information for any of you fellow hotel visitors. Regarding the service, there were some ups & downs. For example, after being superbly assisted by one member of the staff in getting a doctors appointment for our daughter, we were rudely treated by another at the breakfast buffet for not waiting to be seated (which we would of course normally do, but with only 15 minutes to spare until the doctor arrives...). On a positive note, we think that our stay was good value for money. We will however not return. Sadly, this hotel has potential.