Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 52 av 151 recensioner" "
10 - Fantastiskt
52
8 - Bra i betyg. 58 av 151 recensioner" "
8 - Bra
58
6 - Okej i betyg. 31 av 151 recensioner" "
6 - Okej
31
4 - Dåligt i betyg. 8 av 151 recensioner" "
4 - Dåligt
8
2 - Väldigt dåligt i betyg. 2 av 151 recensioner" "
2 - Väldigt dåligt
2
8,4/10
Renlighet
8,2/10
Personal och service
8,0/10
Bekvämligheter
7,4/10
Boendets skick och faciliteter
7,6/10
Hållbarhet
Recensioner
8/10 Bra
Jeanette
29 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nära golfbanan
Jeanette
Bodde här 2 nätter i november 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mrs. Jeanette,It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Pestana Vila Sol.Best regards,The Team at Pestana Vila Sol
8/10 Bra
Satu
27 maj 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Satu
Bodde här 1 natt i maj 2023
8/10 Bra
Eva
25 jan. 2023
Eva
Bodde här 1 natt i januari 2023
10/10 Fantastiskt
Klas
9 jan. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pestana
Tyvärr var inte rummet klart när jag skulle checka in trots att jag var där 15.30.
Lite dåligt men i övrigt väldigt bra.
Klas
Bodde här 1 natt i januari 2023
Svar från darioottino 10 jan. 2023
Dear Mr. Klas, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol. At the same time, we would like to apologize for not fully meeting your expectations in some instances especially during your check-in process. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol and regain your trust during your next visit.Warm regards, The Team at Pestana Vila Sol
6/10 Okej
Ewa
Reste i grupp
19 nov. 2021
Gillade inte: Boendets skick och faciliteter
Inte 5 stjärnor!
Dåligt underhåll på hotellet.
Ej prisvärd middagsbuffé
Lyhört
Ewa
Bodde här 1 natt i november 2021
Svar från Pestana Vila Sol 19 nov. 2021
Dear Guest,
Thank you very much for yuor review.
We are sorry for not having met all your expectations.
Kind Regards,
Pestana Vila Sol Team
8/10 Bra
Ewa
Reste i grupp
16 nov. 2021
Gillade inte: Boendets skick och faciliteter
Hotellet levde inte upp till 5 stjärnor!
Dåligt underhållna rum. Toan fungerade inte, duschen igenkalkad, balkongdörren gick inte att stänga. Tråkigt gym utan musik eller tv.
Dyrt att ladda bilen.
Städet fyllde inte på minibaren under hela vistelsen 4 nätter.
Ewa
Bodde här 1 natt i november 2021
Svar från Pestana Vila Sol 19 nov. 2021
Dear Guest,
Thank you very much for your review.
Hope to see you again in our hotel.
Kind Regards,
Pestana Vila Sol Team
8/10 Bra
Ulf
15 nov. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ulf
Bodde här 7 nätter i november 2021
Svar från Pestana Vila Sol 16 nov. 2021
Dear Guest,
Thank you very much for your review.
We hope to see you again in our hotel.
Kind Regards,
Pestana Vila Sol Team
10/10 Fantastiskt
Verifierad resenär
4 feb. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i januari 2018
Svar från Silva 15 feb. 2018
Dear Guest,
Thank you so much for your review.
We hope to see you next year!
Kind Regards,
8/10 Bra
Verifierad resenär
16 juli 2017
Gillade: Rummets bekvämlighet
Verifierad resenär
Bodde här 4 nätter i juli 2017
Dear Sir,
We are pleased to hear that you have enjoyed your stay with us. We sincerely hope that your travelling plans bring you back to Algarve and to the Pestana Vila Sol, so we can have the pleasure of hosting you again.
Best regards,
Antonio Pereira da Rosa
Unit Manager
8/10 Bra
Benjamin
24 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Servicen på stede var det ingenting å utsette på. Maten til frokost og middagsbuffeten var ikke noe særlig. Jeg prøvde burgeren i baren jeg tok to biter men den smakte ikke godt i det hele tatt. Jeg tror det er første gangen jeg ikke har spist opp en burger. Det løste seg ved å ta en drosje til «byen» 10 minutter unna.
Benjamin
Bodde här 3 nätter i februari 2024
Svar från The Team at Pestana Vila Sol 1 mars 2024
Dear Mr. Benjamin,Thank you for taking the time to post your review. We are glad you enjoyed your overall Pestana Vila Sol experience. Unfortunately, we were unable to impress you concerning our food. We obviously failed on this occasion and for this we must apologize Please rest assured that we will do our best to improve in the needed areas.Thank you once again for staying with us and providing us with your valuable feedback. We aim to improve and we look forward to serving you better in the future.Kind regards,The Team at Pestana Vila Sol
10/10 Fantastiskt
Filomena
7 jan. 2024
Filomena
Bodde här 1 natt i januari 2024
Svar från A equipa do Pestana Vila Sol 17 feb. 2024
Estimada Sra. Filomena,Agradecemos a sua avaliação. Foi para nós um prazer contar com a sua presença. Esperamos no futuro voltar a recebê-la no nosso hotel.Melhores cumprimentos,A equipa do Pestana Vila Sol
8/10 Bra
Andreas
6 jan. 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Andreas
Bodde här 7 nätter i december 2023
Svar från The Team at Pestana Vila Sol 17 feb. 2024
Dear Mr. Andreas,Thank you for your review and for staying at the Pestana Vila Sol. We hope you choose to stay with us again whenever your travel needs bring you back to Algarve.Kindest regards,The Team at Pestana Vila Sol
10/10 Fantastiskt
Hilary
8 dec. 2023
Hilary
Svar från The Team at Pestana Vila Sol 17 feb. 2024
Dear guest,Thank you for taking the time to give us this review.It was a pleasure to have you as our guest and we truly hope to welcome you back.Best regards,The Team at Pestana Vila Sol
10/10 Fantastiskt
Hilary
8 dec. 2023
Hilary
Svar från The Team at Pestana Vila Sol 17 feb. 2024
Dear guest,We truly appreciate your review, it is so pleasing to read that we meet your expectations. We hope we get to see you again in the near future. Thank you again.Kind regards,The Team at Pestana Vila Sol
8/10 Bra
Wai
Reste med sin partner
2 dec. 2023
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The indoor swimming pool and sauna needs improvement.
Wai
Bodde här 4 nätter i november 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mr. Wai,Thank you for your nice review and for staying at the Pestana Vila Sol.We hope you choose to stay with us again whenever your travel needs bring you back to Algarve.Best regards,The Team at Pestana Vila Sol
8/10 Bra
Damilola Janet
Reste i grupp
2 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Superb. We felt really relaxed! We only had access to Uber from the resort as it is a distance from the old town/city, but we loved every bit of our stay!
Damilola Janet
Bodde här 3 nätter i november 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mrs. Damilola Janet,Thanks for posting your comments of Pestana Vila Sol Hotel. It makes us really happy to know you approved our services. More important than anything to us is the treatment we give to our guests. So, once again, thanks for your compliments. Best regards,The Team at Pestana Vila Sol
8/10 Bra
Carlos
Affärsresenär
1 dec. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Carlos
Bodde här 4 nätter i november 2023
Svar från Guest Service Manager 10 dec. 2023
Caro Señor Carlos,Muchísimas gracias por su reseña! Apreciamos su opinión y comentarios, los cuales nos son de gran ayuda para mejorar nuestro servicio. Esperamos poder darle nuevamente la bienvenida a nuestro hotel.Saludos cordialesEl equipo Pestana Vila Sol
6/10 Okej
Timothy
Reste med sin partner
16 nov. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Timothy
Bodde här 8 nätter i november 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mr. Timothy,Thank you for sharing your experience with us.We hope to have the opportunity to welcome you back to our Hotel.Kind Regards,The Team at Pestana Vila Sol
10/10 Fantastiskt
Olamide
13 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Olamide
Bodde här 2 nätter i november 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mr. Olamide,We truly appreciate your review, it is so pleasing to read that we meet your expectations. If you're traveling to our area gain soon, don't hesitate to contact us. Kind regards,The Team at Pestana Vila Sol
4/10 Dåligt
Kim
Affärsresenär
8 nov. 2023
Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Worst food ever.
The buffet dinner was the worst food I can remember eating in a hotel or restaurant....EVER!
The room was good, we took 2 dogs and were charged an outrageous €25 for each.
The staff were disinterested with the exception of the sommelier in the restaurant who was terrific.
Kim
Bodde här 1 natt i november 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mr. Kim,We would like to thank you for taking the time to write a review of your stay with us.We do take guest feedback very seriously as we are always looking for ways to improve to ensure maintain the highest standards of service. It upon guest experiences. We are disappointed to hear you didn’t find our buffet dinner offerings excellent. It was a pleasure to have you as our guest and we will be delighted if you return.Kind regards,The Team at Pestana Vila Sol
8/10 Bra
Deborah
2 nov. 2023
Deborah
Bodde här 1 natt i oktober 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mrs. Deborah,Thank you for your nice feedback and for staying at the Pestana Vila Sol. We hope you choose to stay with us again whenever your travel needs bring you back to Algarve.Kind regards,The Team at Pestana Vila Sol
6/10 Okej
Bernadette
Reste i grupp
31 okt. 2023
Gillade: Renlighet
Not a 5* by any stretch of the imagination. Garden rooms dark and dreary and pathways unsafe due to uneven surfaces and poor lighting. Hotel rooms a bit better but poor Aircon and issues with plumbing
Bernadette
Bodde här 1 natt i oktober 2023
Svar från Guest Service Manager 10 dec. 2023
Dear Mrs. Bernadette,Thank you for taking the time to share with us your comments and views. We are disappointed to read that we did not meet your expectations and failed to deliver the value you had expected. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest RegardsThe Team at Pestana Vila Sol
8/10 Bra
yvonne
Reste i grupp
17 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed the relaxed atmosphere, very comfortable being there.
Would recommend staying there away from the city life.
yvonne
Bodde här 3 nätter i oktober 2023
Svar från darioottino 23 okt. 2023
Dear Mrs. Yvonne, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vila Sol.Kind regards, The Team at Pestana Vila Sol
10/10 Fantastiskt
David
Reste i grupp
15 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous rooms, lovely pool, terrific breakfast every day, nice bar, and the staff were sheer perfection.
David
Bodde här 6 nätter i oktober 2023
Svar från darioottino 17 okt. 2023
Dear Mr. David, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol
10/10 Fantastiskt
Bruno
Reste med familjen
12 okt. 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bruno
Bodde här 3 nätter i oktober 2023
Svar från Guest Service Manager 10 dec. 2023
Estimado Sr. Bruno,Agradecemos a sua avaliação. Foi para nós um prazer contar com a sua presença. Esperamos no futuro voltar a recebê-lo no nosso hotel.A equipa do Pestana Vila Sol
8/10 Bra
Marie Pierre
Reste med familjen
6 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Marie Pierre
Bodde här 1 natt i oktober 2023
8/10 Bra
Marcelo
24 sep. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Marcelo
Bodde här 3 nätter i september 2023
10/10 Fantastiskt
Maria Antonia
22 sep. 2023
Maria Antonia
Bodde här 1 natt i september 2023
6/10 Okej
Gemma
27 aug. 2023
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gemma
Bodde här 4 nätter i augusti 2023
10/10 Fantastiskt
Erling
27 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff in the reception have all been great. Very service minded and helpful.
Rest of the hotel, food is ordinary and a little below what you can expect for a five star hotel.
Erling
Bodde här 3 nätter i augusti 2023
Svar från darioottino 28 aug. 2023
Dear Mr. Erling, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol
6/10 Okej
Carsten
Reste med familjen
25 aug. 2023
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Burde ikke have 5 stjerner
Værelser og fællesarealer er nedslidt
Carsten
Bodde här 3 nätter i juli 2023
4/10 Dåligt
Sarah
8 aug. 2023
Gillade inte: Boendets skick och faciliteter
Sarah
Bodde här 4 nätter i augusti 2023
10/10 Fantastiskt
Steven
27 juli 2023
Steven
Bodde här 1 natt i juli 2023
4/10 Dåligt
Jason
Reste med familjen
5 juli 2023
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Shower debacle.
I had 2 rooms at this hotel. Upon trying to use the shower in both rooms the showers did not work properly. In one room the hot tap stuck on fully open and would not close. In the 2nd room the cold tap stuck on fully open and would not close.
It took 4 calls to reception and around an hour to get somebody to come to fix the showers. Due to the delay in us getting ready we missed our evening meal booking.
The hotel manager refused to speak to me
despite my polite request.
The next day on check out the reception staff insisted that we had broken both taps by turning them too tightly.
This is absolute nonsense. I've had many thousands of showers and this has never happened before.
I think the truth is that these rooms had not been used before this season and the shower parts had corroded due to inactivity. This explains why the guy who delivered our bags insisted we check if the room was ok before we accepted it.
All in all the hotel should ensure the room is fit for use before renting it out and they hadn't done so.
Blaming us was the cherry on top.
Don't stay here there are many better options.
Jason
Bodde här 1 natt i juli 2023
Svar från darioottino 11 juli 2023
Dear Mr. Jason,Thank you for taking the time to give us your opinion on your recent stay. Your opinion is essential for us to improve how we work.We would like to apologize for not meeting your expectations with your accommodation. Just to refer to your comments, please note that being a Golf Resort we obviously have quite a high occupancy during winter period as well, including your rooms.On the night of the occurrence, our maintenance took about 30 min. to come to your room and change some of the inner parts of both taps in both rooms which were broken. This operation needed a little longer because in the meanwhile fire alarm went on and all resources were diverted to emergency tasks.Please note that at no point our manager on duty refuses to meet you or speak to you, as stated, she was available all night but since you were, understandably, in a hurry you did left the hotel for dinner.She however met you the next morning during your check-out.As stated we are deeply sorry for any incovenience we might have caused but we do hope that you will give us another opportunity to host you and rebuild your trust in the future. It was a pleasure for us to have you as our Guest at Pestana Vila Sol.Kind Regards,Dario OttinoHotel ManagerPestana Vila Sol
8/10 Bra
Patricia
Reste i grupp
20 juni 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel pleasant staff. Spacious rooms and clean! Excellent taxi service only 8 mins from Vilamoura marina.
Patricia
Bodde här 3 nätter i juni 2023
Svar från darioottino 22 juni 2023
Dear Mrs. Patricia, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol
10/10 Fantastiskt
Derek
20 juni 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Derek
Bodde här 3 nätter i juni 2023
10/10 Fantastiskt
Paul
19 juni 2023
Paul
Bodde här 3 nätter i juni 2023
4/10 Dåligt
Joao
5 juni 2023
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Not a 5 star
Not a 5 star… average 3 star at best
Joao
Bodde här 1 natt i juni 2023
8/10 Bra
Pearl
17 maj 2023
Pearl
Bodde här 1 natt i maj 2023
10/10 Fantastiskt
monique
24 apr. 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Absolutely lovely helpful staff. Thank you so much!
Beautiful hotel and great if you’re a golfer. Fabulous course!
The only down side was the pool water was quite cold so I didn’t swim as much as I would have l liked too. Also a long walk (1 hour ) to the beach but taxi drivers were great! All in all - I would highly recommend this hotel.
monique
Bodde här 4 nätter i april 2023
Svar från darioottino 27 apr. 2023
Dear Mrs. Monique, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol
10/10 Fantastiskt
John
13 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxing Break
Lovely hotel in a fantastic setting. Garden room was very comfortable with great pillows. Only downside was breakfast “hot”foods were at times anything but.
Also the hotel is in a residential area and a taxi is required to get to the marina or even a supermarket
John
Bodde här 4 nätter i april 2023
Svar från darioottino 16 apr. 2023
Dear Mr. John, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol and regain your trust during your next visit.Warm regards, Dario OttinoHotel ManagerPestana Vila Sol
6/10 Okej
gordon
6 apr. 2023
gordon
Bodde här 3 nätter i april 2023
10/10 Fantastiskt
zohaib
Reste med familj och småbarn
22 feb. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
a luxury at an affordable price, clear place, nice breakfast and definitely friendly staff, happy to come and stay again at this place.
zohaib
Bodde här 7 nätter i februari 2023
Svar från darioottino 27 feb. 2023
Dear Mr. Zohaib,On behalf of the entire team at Pestana Vila Sol, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Vila Sol
10/10 Fantastiskt
Ana
Reste med familjen
6 feb. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charmoso, agradável e tranquilo
Desde a recepção na chegada, a estadia completa, até o check out, tudo foi impecável. Adoramos o hotel, o local, os funcionários, o silêncio, a conveniência, tudo! Levamos nossa cachorrinha yorkie, que também adorou! Fomos na temporada de inverno e estava bastante tranquilo.
Ana
Bodde här 2 nätter i februari 2023
Svar från darioottino 7 feb. 2023
Cara Sra Ana, Em nome de toda a equipa do Pestana Vila Sol, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-loa em breve no nosso hotel!Atenciosamente, A Equipa do Pestana Vila Sol
10/10 Fantastiskt
Alex
Reste med familjen
27 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing staff at this hotel, unfortunately my daughter had caught a bug from the uk that only came to fruition on the first day. The
Alex
Bodde här 3 nätter i december 2022
Svar från darioottino 10 jan. 2023
Dear Mr. Alex, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations. We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol,Warm regards, The Team at Pestana Vila Sol
8/10 Bra
Eric
21 dec. 2022
Eric
Bodde här 1 natt i december 2022
8/10 Bra
goncalo
Affärsresenär
29 nov. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
goncalo
Bodde här 1 natt i november 2022
10/10 Fantastiskt
Marc, Hilton Head
Reste med sin partner
28 nov. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for golfers. Convenient to visit the area.
Rooms are spacious and quiet.
Matress needs to be updated.
Very clean, great staff.
Service at the bar is poor.
Dining options on property are limited.
Marc
Svar från darioottino 30 nov. 2022
Dear Mr. Marc, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol and regain your trust during your next visit.Warm regards, The Team at Pestana Vila Sol
10/10 Fantastiskt
Paul
18 nov. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic
This hotel was fantastic and I would highly recommend it .
Paul
Bodde här 1 natt i november 2022
Svar från The Pestana Vila Sol Team 18 nov. 2022
Dear Mr. Paul, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest. Best regards, The Team at Pestana Vila Sol
10/10 Fantastiskt
dean
Reste i grupp
30 sep. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Definitely stay again
dean
Bodde här 4 nätter i september 2022
Svar från GSM|RP 1 okt. 2022
Dear Mr. Dean, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol