Herzig Anne-Kristin First of all, we would like to thank you for your comments and interest in sharing your experience. The opinions of our guests are of great importance to us as part of our recognition program and service quality improvement process. Every comment and evaluation is shared with our team members. They deserve the success of a knowing they have contributed to their guest’s experience and satisfaction. Thank you once again for your contribution and we hope to welcome you back soon to Vilar do Golf Herzliche Grüße Luis Miguel Catarino Resort Manager

Dear guest First of all, we would like to thank you for your comments and interest in sharing your experience. The opinions of our guests are of great importance to us as part of our recognition program and service quality improvement process. Every comment and evaluation is shared with our team members. They deserve the success of a knowing they have contributed to their guest’s experience and satisfaction. We are sorry that our indoor pool and towels standard was not what you expected. Thank you once again for your contribution and we hope to welcome you back soon to Vilar do Golf Best regards Luis Miguel Catarino Resort Manager

Dear guest Thank you for your lovely review about your recent stay with us at Vilar do Golf. It has been a real pleasure having you with us. I have shared you review with our team members as I'm sure they will be very happy to know the great experience they have provided. On behalf of all the team, thank you. We look forward to welcoming you again soon to Vilar do Golf. Best Regards Luis M.Catarino Resort Manager

Dear Darren,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them and specially Ricardo for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes

Dear Kirsty,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We are happy that you have enjoyed your stay with us and delighted to be part of you family memories.Hope we will be able to welcome you again soon.Best wishes

Dear Colin,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards

Dear Barbara,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.In a next visit, please let us know your preferences and we will do our best to accommodate you in a easier villa to access.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,

Dear Leslie,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,

Dear Sean,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.We do hope to have all premium villas renewed by the end of next year. Maybe in a next visit you can try on of our renewed premium villas.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,

Dear Franklin,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards

Dear Kelsey,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards

Dear William,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards

Dear Carlos,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes

Dear Kirsty,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes

Dear Craig,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes

Dear Siok Chin,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes

Dear Sean,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes

Dear Frank,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,Cátia Praxedes

Querida Gema,Muchas gracias por elegir Vilar do Golf y por contarnos su experiencia en nuestro resort.Valoramos mucho los comentarios de nuestros huéspedes y es un gran placer leer y compartir su evaluación con los miembros de nuestro equipo.Personalmente los he felicitado y reconocido a todos por brindarles una experiencia vacacional tan maravillosa.Muchas gracias una vez más y esperamos poder darle la bienvenida nuevamente pronto.Un cordial saludo,Catia Práxedes

Dear Helen,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.I am pleased to inform you that was planned to put stickers on the doors and at the moment they are already there.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,Cátia Praxedes

Thank you for your feedback and for choosing Vilar do Golf! We hope to have the opportunity to welcome you again in the future.We remain at your entire disposal for any further information.

Dear Peter,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,Cátia Praxedes

Dear Guest,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,Cátia Praxedes

Dear Jennifer,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,Cátia Praxedes

Dear Melih,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,Cátia Praxedes

Dear Kathleen,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and we are very sorry that your experience with us was not the one expected at all times.I have talked personally to heads of housekeeping and maintenance to investigate what happened and to prevent it from happening in the future and improve our services.Thank you very much for your comments and our most sincere apologies.Warm regards,Cátia Praxedes

Dear James,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Warm regards,

Dear Wesley, Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and we are very sorry that your experience with us was not the one expected at all times.Our standard villas are owned by particular owners and each apartment has been individually furnished, therefore all apartments differ in appearance and furnishings throughout the resort.We do have standard premium villas, owned by Vilar do Golf, where the décor is similar in all of them.Thank you very much for your comments and our most sincere apologies.Warm regards

Dear Emer,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We are very sorry that your experience with us was not the one expected and that things were not up to our standards.I have talked personally to the head of housekeeping and pool supervisor to investigate what happened and to prevent it from happening in the future and improve our services.Thank you very much once again.Warm regards

Dear Grand, Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort. We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members. I have personally congratulated and recognized all of them for giving you such a great vacation experience. I am happy that even with some situations, all went well and fast. Thank you very much once again and hope we will be able to welcome you again soon. Best wishes!

Dear Guest,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes!

Dear Kevin,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes!

Dear Marc,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We are very sorry that your experience with us was not the one expected and that things were not up to our standards.I have noticed that you gave us a low score. We want to achieve more so please let us know what we could for your score to be 10 next time.Thank you very much for your comments and our most sincere apologies.Best wishes!

Dear Bruno,Thank you very much for choosing Vilar do Golf and for letting us know of your experience in our resort.We value very much the feedback from our guests and it is with great joy that I have read and shared your evaluation with our team members.I have personally congratulated and recognized all of them for giving you such a great vacation experience.Thank you very much once again and hope we will be able to welcome you again soon.Best wishes!

Dear CarltonThank you very much for your kind review and comments regarding your stay Vilar do Golf Resort.All of our team members are very happy for your experience with us, especially NUNO.We hope to welcome you back soon to our Resort.Thank you and all the best.Luis Catarino (Resort Manager)

Dear MartinThank you very much for your kind review and comments regarding your experience in Vilar do Golf.We are very happy to know that you enjoyed your stay so much, our services provided by our team, and the standards of our ResortYour comments have been shared with all of them!Although the resort has different atmosphere during busier months it does not loose the sense of tranquillity. The large natural areas allow that to happen.I'm sure next time you will enjoy our resort even more.We hope to welcome you back soon to our Resort.All the bestLuis CatarinoResort Manager

Dear MartinThank you very much for your kind review and comments regarding your experience in Vilar do Golf.We are very happy to know that you enjoyed your stay so much, our services provided by our team, and the standards of our ResortYour comments have been shared with all of them!Unfortunately some inconvenience come but we do have maintain the highest level of quality for our members and guests.I'm sure next time you will enjoy our resort even more.We hope to welcome you back soon to our Resort.All the bestLuis CatarinoResort Manager

Dear MicheleThank you very much for your kind review and comments regarding your experience in Vilar do Golf.We are very happy to know that you enjoyed your stay so much, our services provided by our team, and the standards of our ResortYour comments have been shared with all of them!We hope to welcome you back soon to our Resort.All the bestLuis CatarinoResort Manager

Dear Máire,Thank you very much for your comment regarding your stay at Vilar do Golf Resort. We regret that we did not exceed your expectations during this stay, your comments are very important for us in order to improve our service and facilities. At this time of the year our Gym and Sauna are open everyday from 9am until 6pm.It will be a true pleasure for our Team to welcome you back to our Resort. Kind regards, Sandra Monteiro - Front Office Manager

Dear Nicola,Thank you very much for your kind review regarding your stay at Vilar do Golf Resort. We are delighted to know that you enjoyed staying with us and our amazing team. See you soon. Kind regards,