Dear Guest,Thank you for taking the time to review your stay.We're thrilled to hear that the location of our hotel was convenient for your needs, placing you within easy reach of the city's attractions. It's also delightful to know that our breakfast buffet hit the spot and provided a great start to your day. Moreover, your high praise for the cleanliness of our rooms, the condition of the hotel, our attentive service, and the comfort provided during your stay is greatly appreciated.The entire team look forward to welcoming you back for a future visit.Kind regards,Rocío López,Reception Department.

Dear Guest,Thank you for taking the time to review your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We are delighted to know that you appreciated our convenient location.We look forward to welcoming you back in the future, best regards,Zaira López - Guest Experience

Dear Jamal, Thank you very much for your kind feedback.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back for another memorable experience.Best wishes,Zaira López - Guest Experience

Dear Mats,Thank you for your review.We are sorry if the category of our hotel that regulates our facilities and services did not match your expectations. We will continue to work towards modifying this perception through our efforts and service-minded spirit. Our pricing is comparable to similar properties in the area, and we feel we provide good value given our location and facilities. We are sorry that this was not your impression.We are happy to know you found our hotel to be in a convenient location during your visit to Alicante .We hope to welcome you back in the future. Best wishes,Zaira López - Guest Experience

Dear Dan, Thank you very much for your kind feedback. We are glad to know your stay with us was a pleasant experience and are pleased that you appreciated our central location. It is a boost for us every time we receive such a message of satisfaction from a recent guest. We look forward to welcoming you back for another memorable experience. Best wishes, Belén Ibarra Guest Experience

Dear Solange, We appreciate that you took the time to share your experience with us. We aim to provide the best service we can in all areas and it seems we may have fallen short in our breakfast service for which we apologise. We have taken note of your comments and they will be used to improve our service. We are glad that otherwise, you had a pleasant stay with us and appreciate your kind mention of our high standards. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Belén Ibarra Guest Experience

Dear Ensa, We appreciate that you took the time to share your experience with us. We are pleased that you appreciated the high standards which we strive to uphold. However, we regret that you were disturbed by outside noise, we encourage guests to let us know during their stay of any issues as we may be able to find a solution. We are also glad that you enjoyed our team's excellent service. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Belén Ibarra Guest Experience

Dear Guest, Thank you for sharing this positive feedback of your stay. We are very pleased that you had a pleasant stay at our hotel and would like to thank you for highlighting our competitive rates as we always strive to ensure the best pricing for our guests. We look forward to welcoming you back on a future occasion. Best regards, Belén Ibarra Guest Experience

Dear Guest, Thank you for taking the time to share your positive feedback. We would like to thank you for highlighting the comfort of our beds; at Barceló we understand that a comfortable and satisfying nights' sleep is a top priority for our guests, therefore we pay close attention when it comes to choosing the mattresses for our beds. It would be our pleasure to have you return for another memorable experience! Best wishes, Belén Ibarra Guest Experience

Dear Martin, Thank you for your review. We are delighted that you found our location very convenient. We regret that you had issues with the temperature of your room, our reception team are always on hand to assist if needed. We hope to welcome you back. Best wishes, Belén Ibarra Guest Experience

Dear Lena, Thank you for taking the time to let us know your opinion of your recent stay. We are delighted that you had such a wonderful stay and that everything was to your liking. Our dedicated team members always aim to deliver the best experience to all our guests, so your positive feedback is very rewarding. We look forward to welcoming you back on a future occasion. Best regards, Belén Ibarra Guest Experience

Dear Guest, Thank you for your kind review. We are very pleased that you had a memorable experience and everything met your expectations. We look forward to welcoming you back! Best wishes, Belén Ibarra Guest Experience

Kära Gäst, tack för att ni recenserade er vistelse. Det glädjer oss att ni hade en trevlig vistelse hos oss och att vi levde upp till era förväntningar. Tack för att ni framför allt nämner vårt läge som positivt. Med vänliga hälsningar, Equipo Occidental Alicante

Kära Veronica, tack för att ni har recenserat er vistelse hos oss. Det glädjer oss att höra att ni var nöjd med frukosten. Vad gäller lukten så känner vi oss osäkra på vad det kan ha vart som störde er då detta inte är en vanlig kommentar vi brukar få, men vi skall definitivt reda ut det och förhindra att det händer igen. Vi önskar er varmt välkommen åter. Med vänliga hälsningar, Equipo Occidental Alicante

Kära Solange, tack för att ni recenserade er vistelse hos oss. Det värmer att du hade en behaglig vistelse hos oss. Om du har några förslag på hur vi kunde göra din vistelse ännu bättre, så får du väldigt gärna ta i kontakt med oss. Med vänliga hälsningar, Belén Ibarra Guest Experience

Chère Amina,Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Occidental Alicante.Nous sommes ravis d'apprendre que la propreté de nos chambres, l'état de l'hôtel et les équipements de la chambre ont été à la hauteur de vos attentes. Chez Occidental Alicante, nous nous efforçons de fournir des services de qualité supérieure pour assurer le confort et la satisfaction de nos clients. Votre appréciation positive est une belle récompense pour notre personnel qui travaille avec passion pour offrir une expérience mémorable.Nous vous remercions de nous avoir choisis pour votre séjour à Alicante et nous nous réjouissons de vous accueillir à nouveau dans notre établissement.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Zaira López - Guest Experience

Dear Andrew,Thank you for sharing your opinion about your recent stay.We are glad to know that most aspects of your stay were to your satisfaction. We regret that you experienced some disturbance; please accept our apologies for any inconvenience and know that you can always bring your concerns to our team during your stay, and we will do our best to find a solution.We hope to welcome you again in the future. Best regards,Zaira López - Guest Experience

Dear Ramón, Thank you very much for your kind feedback.We're thrilled to hear that you found the bed to be huge and comfortable, ensuring a good night's sleep is one of our top priorities. It's also wonderful to know that our efforts in maintaining cleanliness and providing excellent service have been recognized by you. Your satisfaction with the room amenities is noted, and we're pleased that the minibar and free WiFi added value to your stay, though we're always looking for ways to enhance our guest experience.We're glad you enjoyed our prime location, convenient for exploring Alicante and its beautiful beaches.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.

Dear Jeffrey,Thank you for sharing your opinion of your stay with us.We're sorry to hear that the views from our rooms did not meet your expectations. Our hotel's central location in Alicante offers easy access to the city's vibrant atmosphere and various attractions, although it does mean that some of our rooms have limited views. We appreciate your compliments on our professional and welcoming staff and are glad you found the rooms comfortable and the area lively and interesting.We look forward to welcoming you back. Best regards,Zaira López - Guest Experience

Dear Clint, Thank you very much for your kind feedback.We're delighted to hear that you found your bed comfortable and your room clean, enhancing your rest during your quick stopover. It's also rewarding to know our staff made a positive impression with their lovely service. We appreciate your feedback on the hotel's condition and will continue to uphold the standards that ensure our guests' satisfaction.Your recognition of the room cleanliness and service confirms the dedication of our team to provide an exceptional experience.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.

Kjære AhmedDet er fantastisk å høre at vår sentrale beliggenhet bidro til en bekymringsfri opplevelse og at dere kunne utforske Alicante til fots. Vi setter pris på dine positive tilbakemeldinger om rommets størrelse og komfort, samt vårt teams innsats for å opprettholde renslighet og yte topp service. Vår forpliktelse til gjestenes tilfredshet reflekteres i din vurdering, og det er noe vi verdsetter høyt.Vi håper å se deg som gjest igjen her hos oss på Occidental Alicante i fremtiden også.Rocío López,Reception Department.

Dear Lauran,Thank you for your positive feedback.We're thrilled to hear that our modern accommodations met your expectations and that our team's friendliness contributed positively to your stay. It's wonderful to know that the comfort of our beds provided you with a good night's rest and that the cleanliness of our rooms was up to your standards. We are also delighted that our central location enabled you to easily explore Alicante and its attractions. Your quiet room experience is a testament to our efforts in ensuring that our guests enjoy a peaceful stay, despite our central location.We look forward to welcoming you back on a future occasion.Best regards,Rocío López,Reception Department.

Dear Steven, Thank you very much for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back for another memorable experience.Best wishes,Zaira López - Guest Experience

Cher Vincent,Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos.Nous sommes ravis d'apprendre que notre emplacement central a été pratique pour vos visites et que vous avez trouvé notre personnel accueillant.Nous avons bien noté vos remarques concernant l'absence de kleenex dans la salle de bain et l'absence d'un plateau de courtoisie pour le thé et le café dans la chambre. Nous comprenons que ces détails peuvent contribuer au confort de nos clients et nous prenons en compte votre retour pour améliorer notre service. Concernant le frigo, nous permettons à nos clients de le remplir selon leurs préférences, ce qui offre une flexibilité appréciée par beaucoup.Nous sommes désolés pour les désagréments causés et nous vous assurons que votre bien-être est notre priorité.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementZaira López - Guest Experience

Dear Ulf, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to welcoming you back for another memorable experience.Best wishes,Zaira López - Guest Experience

Dear Saija Johanna,We appreciate that you took the time to share your experience with us.We are delighted to hear that you appreciated our convenient location, close to the market place and Rambla road. Our hotel indeed takes pride in being situated right in the heart of Alicante, providing easy access to various restaurants, shops, and tourist attractions.We noticed your ratings for room cleanliness, hotel condition, and service were quite positive, but the room amenities did not meet your expectations. We apologize for any inconvenience this may have caused. Our rooms are equipped with a minibar, free WiFi, and a private bathroom with a hairdryer to ensure a comfortable stay for our guests. We will take your feedback into consideration as we continuously strive to improve our services.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Zaira López - Guest Experience

Estimada Iliana, Es un verdadero placer saber de primera mano que se sintió como en casa en nuestras instalaciones. Conocer que hemos cumplido sus expectativas, como demuestra la inmejorable valoración que nos ha otorgado, es nuestra mayor recompensa al trabajo realizado.Nos complace saber que encontró nuestras camas muy cómodas, ya que nos esforzamos por ofrecer un descanso de calidad a nuestros huéspedes.Lamentamos que haya tenido problemas con el aire acondicionado. Le pedimos disculpas por cualquier inconveniente que esto haya causado durante su estancia. Para una futura ocasión no dude en informarnos al momento para poder revisarlo.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativas.Un cordial saludo,Zaira López - Guest Experience

Dear Yumi,Thank you for your positive feedback.We are thrilled to hear that you enjoyed our delicious breakfast buffet and found our location to be perfect for exploring Alicante. It's great to know that our staff made a positive impression on you with their helpfulness and friendliness. We appreciate your kind words about the room cleanliness, hotel condition, and room amenities.We look forward to welcoming you back on a future occasion.Best regards,Zaira López - Guest Experience

Dear Hediye,We appreciate that you took the time to share your experience with us.We are glad to hear that you appreciated our team during your stay. Our team works hard to ensure our guests have a pleasant experience at our hotel.However, we apologize for any inconvenience caused by the average cleaning and small room size. Our hotel offers various room types to cater to different guest preferences, and we strive to maintain high standards of cleanliness in all our rooms. We appreciate your feedback and will use it to improve our services.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Occidental Alicante

Estimado Sr. Miguel Ángel,Las opiniones de nuestros huéspedes nos proporcionan la oportunidad de ver nuestro hotel a través de sus ojos, señalándonos cualquier servicio que pueda tener margen de mejora para optimizar la estancia nuestros futuros huéspedes. Por lo tanto, estamos muy agradecidos por el tiempo que ha dedicado en compartir la opinión de su experiencia personal en el hotel.Sentimos que haya tenido inconvenientes con el horario de check-in. Este comienza a las 16:00, pero siempre intentamos acomodar a nuestros huéspedes lo antes posible si hay disponibilidad. Ciertamente, no podemos dejar que cualquier huésped se vaya con un sentimiento de insatisfacción. Es por este motivo, que los puntos mencionados serán comentados entre los equipos para ver dónde podemos mejorar.Atentemente,Rocío López,Departamento de Recepción.

Dear Nicholas,Thank you for your review.We are delighted to hear that you found our location perfect for exploring the city centre and attending a concert at the bullring. It's great to know that our staff was helpful during your check-in process and that you appreciated the cleanliness of your room. We're also glad that you enjoyed our breakfast buffet and found the air conditioning to be efficient, contributing to a comfortable sleep.We apologize for any inconvenience caused by the tightness of the room and the issues you experienced with the Hotels.com app. We appreciate your feedback and will take it into consideration for future improvements. Our hotel is located in a central area with a variety of room sizes to cater to different needs, and we hope to provide you with a more spacious room on your next visit.We hope to see you again in the future. Kind regards,Zaira López - Guest Experience