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Recensioner av Fantastisk privat reträtt med utsikt och privat pool


Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 2 av 4 recensioner" "
8 - Bra i betyg. 1 av 4 recensioner" "
6 - Okej i betyg. 0 av 4 recensioner" "
4 - Dåligt i betyg. 1 av 4 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 4 recensioner" "

6,6/10

Renlighet

10/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Simon

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
The villa is modern, well equipped, spacious, and has a great heated pool. A/C works well and all windows have shutters. Terrific views across Almenucar, and is in a quiet safe area with easy on street parking. The arrival arrangements were not good - instructions for location sent on the day and then no information to say it was self check-in and that the owner was not going to be there - they were in the UK - and a delay in locating keys because of a lack of pre-arrival information. Also take care if using Google Maps because there is a Calle Buena Vista in Herradura, which for some sites is deemed part of Almenucar. Property interiors in the area seem to be plagued with tiny ants - resolved once all surfaces, nooks and crannies were cleaned. You can't use the dishwasher or leave anything edible out. There's a group of 10 cats that live under part of the owner's adjacent property. It is disconcerting that the grounds of the villa are being accessed by someone who feeds the cats, and means what animals need to do is close by. The walk down to the promenade is only 600m but it is very steep at 1:8. We drove to a small parking area just above the main seafront. For the pool, the space, and the modern feel to the place it is one I do not hesitate to recommend. It could be close to perfect if some of the niggles were resolved - a professional management company to do checks and handover would help. Resolution of cats needs to happen now, not in October as planned.
Bodde här 6 nätter i augusti 2021

4/10 Dåligt

Kate G.

Gillade inte: Renlighet
Disappointing , this property is not as advertised.
On the plus side the house is nice and as described other than the bathroom is a little worn, the toilet is cracked in several places and the shower doors do not close properly and are stained at the bottom. it is a very steep walk down to the town and we ended up driving as taxis were in short supply. However we were informed the day before our holiday that there was a colony of feral cats living on the property and were asked to feed them at 6pm daily There were 11 cats including 3 kittens. We refused and were subjected to a barrage of messages from the owner who could not understand why this was an issue. She said she would get someone else to feed them but that did not stop them as they clearly live on the property under the house of the owner which is above the rental house by the pool and they also come onto your terrace, which is totally unacceptable to someone like myself who is allergic to cats and suffers from asthma, which the owner could not accept. We had to keep the terrace doors closed to stop them entering the house. There was vomit on the stairs on 2 occasions and they use the somewhat neglected garden as a toilet. You have to pass this area to access the pool which again was blatantly misrepresented, the owner says there are ' some ' steps up to the pool when in fact there are 55 steep stairs, in addition there are 22 to access the house, this should be mentioned in the description. We went up to the pool one day to find the maintenance man painting the pool railings, which like the front gate are rusty and shabby but this work should have been done when the property was empty. The pool shower only dribbles and does not spray and as the owner says only works ' intermittently ' The pool is good but the surroundings are dirty and dusty, debris collected on the bottom due to overhanging trees and whilst you can clear the top it is hard to keep it clean and the pool man only comes once a week which is inadequate. The owners attitude in this was unbelievable in its arrogance and when we complained she replied saying that she imagined we did not want to water the garden either. She is more than happy to take your money and then expect you to maintain the gardens and feed the cats for her... We would never have stayed here if she had been honest in her description , it was too late to cancel which she would have been aware of, why not just be honest ? it seems money is her sole driver not her guests.
Bodde här 7 nätter i juli 2021
Svar från VrboOwner 5 aug. 2021
Thank you Kate for your review. I've had some great and appreciative guests over the years. Some have returned many times. When you started complaining, regarding my welcome message, even before you reached the property, I realised that there might be problems ahead. Most people are usually looking forward to their trip and very pleasant. You ignored my messages and I had to keep prompting you to make sure you received them. You replied with one word answers. The feral colony, as you describe, are 5 neutered cats who do hang around the garden. Not always the garden, they live in the woodland nearby. It was upsetting that not only did you refuse to feed the cats but you objected to any of my friends and neighbours entering the garden and feeding them. I couldn't understand that. As you guessed, I don't live there while I am renting so guests get exclusive use of the facilities. You were there during a very windy week, and so leaves did fall into the pool and that is the downside of a large garden surrounded by trees. Most guests don't mind fishing the leaves out. The maintenance man comes one morning a week and was doing a little bit of painting when you approached him. He apologised and left as soon as he knew how angry you were. He normally comes on a Monday morning for a few hours. You made a comment that there wasn't enough ongoing maintenance being done during your stay, but yet you complained and asked him to leave. I disagree that the gate is dilapidated. I am not renting for the money. That's why I'm always fully booked. The cost for a property with a private 15m pool is very reasonable. I just want the property occupied while I am away. I will add that you left the property in a very dirty state and that we have had a problem with ants since you left. We are trying to remedy this at the moment.

10/10 Fantastiskt

Gianna S.

Gillade: Renlighet
Schönes Haus mit toller Aussicht!
Das Haus verfügt über eine tolle Terasse mit super schönem Meerblick! Das Haus ist privat und sehr zentral. Die Küche ist sehr gut eingerichtet, es ist alles vorhanden, was man benötigt. Gail war als Vermieterin sehr engagiert und hilfsbereit. Sie hat sich stets darum gekümmert, das alles in Ordnung ist! Leider konnten wir den Pool nicht nutzen, auf den wir uns sehr gefreut hatten. Er wurde renoviert. Gail war aber bemüht eine Alternative für uns zu finden. Wir würden die Unterkunft jeder Zeit wieder buchen!
Bodde här 11 nätter i juni 2021
Svar från VrboOwner 10 juli 2021
Thank you for the lovely review ! The pool work has now been completed. So sorry that you didn't get the use of it. Hopefully you can return again.

10/10 Fantastiskt

conxi c.

Gillade: Renlighet
Nos ha encantado nuestra estancia en casa de Gail. Almuñécar es una población preciosa.
La casa de Gail es preciosa, con unas vistas espectaculares sobretodo desde la piscina. La piscina es una divinidad, grande, espaciosa y el jardín muy bonito con unas hamacas muy cómodas. Es una casa muy bien decorada y muy equipada. Además nos dejó de todo. La casa está ubicada en la Urbanización El Cotorbo, muy tranquila y se puede acceder al pueblo caminando, aunque hay cuestas, pero en 5' se llega al paseo de San Cristobal. La playa del Cotorbo es muy bonita, con muchos servicios. La casa es ideal para pasar unas vacaciones fantásticas como las hemos pasado nosotros. Para volver...
Bodde här 11 nätter i augusti 2019
Svar från VrboOwner 17 mars 2020
Thank you for your lovely comments. I am glad you had a great holiday. You are welcome any time !