Familjehotell i Alor Gajah

“**Below Expectation for a 5-Star Hotel** The price of RM1200 per night did not reflect the experience expected from a 5-star hotel. **Pros:** 1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold. 2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort. 3. Kids were given a...

“When we arrived at the condo we immediately found cockroaches. There was no kitschen in the condo. We had No furniture on the balconys, it was steril. At the waterpark everyone was bathing with their clothes on, No bicinis even burca and niqab. Golf was great, but long ques.”

“Good”

“Staff not friendly. Room there was no hand face towels, buggy service is good but get in and out from buggy bit difficult for disabled people. ”

“Staff front office girl Suriya was very helpful girl excellent. Good breakfast ”

“Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. ”