Hotell nära Altamont Vineyard & Winery

“De tog för mycket betalt, när jag påpekade detta vid utcheckning ville receptionisten inte ta reda på vad som var fel. Jag var tvungen att ringa kundservice på Hotels.com så att de ringde hotellet och rätta till receptionistens misstag. Inte så bra.”

“The hotel was being refurbished while we were there so there was ongoing construction around us. However, overall it was not an issue. It is a very good facility and it only needs some new carpeting and such to show it off. The staff was attentive and assisted us throughout our stay.”

“N/A”

“Good”

“A very quaint location in the historic area of town and close to the river. It appears to be working on some renovations. It could have been a little cleaner, lots of dust on the bathroom exhaust cover and would be nice to have a little more decor on the walls, it felt a little empty and echoed quite abit with TV on low volume. Overall it was a good stay not too far from SPAC and price was very affordable compared to Saratoga. Staff was super kind!”

“A fire alarm was activated in the middle of the night due to a technical glitch…… I felt the staff handle things in a very professional, courteous and understanding manner even though many patrons were inappropriately blaming them for the problem Overall, everyone affiliated with the hotel provided excellent service especially the restaurant and bar staff who went above and beyond lend beyond providing patrons with extra service We look forward to our next stay at the Double Tree !”

“was dirty”

“The room was absolutely disgusting, we did not end up staying because all of the sheets and blankets were stained, the hallway reeked of cigarettes and urine, and there was literally blood on”

“Friendly staff.”

“Clean property, friendly staff, would recommend for anybody traveling through. The rooms were very comfortable.”

“We had trouble at check in. It was a computer issue,not the clerks fault. Entry door was dragging when opening or closing,very noisy. There were dead insects on the bathroom ceiling over the mirror. Shower/tub faucet dripped. Outside the grounds could use a little better maintenance,ie,mowing/trimming.”