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Recensioner av Elegance Resort Hotel Spa Wellness-Aqua

4 out of 5
Elegance Resort Hotel Spa Wellness-Aqua
Tavsanli Beldesi, Topçular Mevkii, Altinova, Yalova

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 17 av 45 recensioner" "
8 - Bra i betyg. 15 av 45 recensioner" "
6 - Okej i betyg. 6 av 45 recensioner" "
4 - Dåligt i betyg. 2 av 45 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 45 recensioner" "

7,8/10

Renlighet

8,6/10

Personal och service

8,8/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Reza

Bodde här 1 natt i januari 2022
Svar från DUYGU 25 jan. 2022
THANKS FOR THE RATİNG BEST REGARDS

10/10 Fantastiskt

Francesco

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thankyou everythink
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Andrew

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 9 nätter i februari 2024
Svar från KENAR. 1 mars 2024
Dear AndrewI want you to know that we are sory for the rating you gave

10/10 Fantastiskt

Duygu

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I go regularly for business travel. Everything is perfect, thank you very much to the staff
Bodde här 1 natt i februari 2024
Svar från ... 1 mars 2024
thank you

10/10 Fantastiskt

mahsa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every thing was perfect all of the staffs are so helpfull and full of energy. Foods very delicious thanks for house keeping😍
Bodde här 1 natt i januari 2024
Svar från KENAR. 1 mars 2024
thank you

10/10 Fantastiskt

Duygu

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect ,
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Duygu

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Konum ve hizmet olarak iyiydi Teşekkürler
Bodde här 1 natt i november 2023
Svar från KENAR. 16 nov. 2023
Dear Mark,For your comment thankyou,Best regards

10/10 Fantastiskt

Eldar

Affärsresenär
Thankyou elegance hotel everything was perfect
Bodde här 1 natt i november 2023
Svar från KENAR. 16 nov. 2023
Dear Mark,For your comment thankyou,Best regards

10/10 Fantastiskt

Johne

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's a nice trip for me, it's clean and the staff is nice.
Bodde här 1 natt i november 2023
Svar från DUYGU 9 nov. 2023
THANKS FOR YOUR COMMENTS,BEST REGARD S

10/10 Fantastiskt

BERG

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was perfect
Bodde här 1 natt i november 2023
Svar från İLHAN AYDEMİR 8 nov. 2023
hi,Thank you for choosing us ,best regards

10/10 Fantastiskt

atilla

Bodde här 1 natt i oktober 2022
Svar från duygu 5 okt. 2022
merhabalar ,Memnun kalmış olmanıza çok savındık sizleri tekrardan aramızdan görmekten memnuniyet duyarız .saygılarımla

4/10 Dåligt

mohammad, Riyadh

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The reception lady was very polite and helpful but the room was very old , distroyed, and no hot water..
Bodde här 1 natt i maj 2022
Svar från DUYGU 13 maj 2022
We are sorry to experience such a setback, on which dates did you stay, I wish you would have informed the reception, I wonder if we would have changed your room. Sorry again, we are very sorry about this.

6/10 Okej

ABDALRHMAN

Bodde här 2 nätter i maj 2022
Svar från duygu 11 maj 2022
thanks alot

8/10 Bra

kim helge

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
For work this place is excellent if you are working on one of the yards close by. For normal family vacation this is not the hotel you like to book.
Bodde här 4 nätter i april 2022
Svar från DUYGU 5 maj 2022
Thanks for your comment. we will be happy to see you again

8/10 Bra

Georgi

Bodde här 2 nätter i mars 2022
Svar från DUYGU 26 mars 2022
TAHANK YOU SO MUCH :)

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Smoky hotel
Hotel allows to smoke inside in all areas and that is little bit old fashion style. Walls are so thin that cigarette smoke passes from next door. Not so convenient try to sleep when it feels like someone is smoking in your room. Same applies to restaurant. Had dinner there at first night and couldn't go there again due to heavy cigarette smoke in air. But room was ok and gym well equipped for a hotel gym. Sometimes sheets were at the end of their lifetime and big holes in fabric. Doesn't affect to usage but doesn't give good impress neither.
Bodde här 20 nätter i december 2021
Svar från DUYGU 11 jan. 2022
I'm sorry something like this happened ; best regards

10/10 Fantastiskt

Piotr

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021
Svar från DUYGU 17 nov. 2021
thank you best regards

10/10 Fantastiskt

M Fadi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I like the place
It was amazing But wether was cold and the Aqua was closed
Bodde här 2 nätter i september 2021
Svar från Duygu 16 sep. 2021
Thank you for your comment, we will be happy to see you again among us. Best regards

10/10 Fantastiskt

Arafato

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Zimmer waren sehr geräumig Personal Sehr hilfsbereit und freundlich Spa Wellness Bereich sauber und bietet viele Möglichkeiten zum Entspannen
Bodde här 3 nätter i augusti 2021
Svar från DUYGU 18 sep. 2021
Hİ; for your comment thakyou; we will be happy to see you again with us Best regards .

8/10 Bra

W

Bodde här 4 nätter i augusti 2021

8/10 Bra

Hülya

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2021
Svar från Duygu 16 sep. 2021
Sevgili hülya hanım ; Vakit ayırıp puanlama yaptıgınız için teşekkür ler . Tekrar aramızda görmekten mutluluk duyarız .

6/10 Okej

Kevser

Reste med familjen
Gillade: Renlighet
Sadece kahvaltı olarak konaklanıyor ve buna göre pahalı bir oteldi.
Bodde här 2 nätter i juli 2021
Svar från Duygu 16 sep. 2021
Sevgili Kevser hanım ; Aslında sadece kahvaltı olarak hizmet vermediğimizi 24 saat restauranttımız faliyette olduğunu belirtmek isterim lezzetli yemeklerimizin tadına bakmanız için tekrar aramızda görmek isteriz sizleri Saygılarımla

8/10 Bra

Joan Rafel

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 12 nätter i juni 2021

2/10 Väldigt dåligt

Tomasz

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2021
Svar från Ayşen 8 apr. 2021
Dear Guest, We are sorry to hear that you feel this way. Please kindly let us know how we can improve. Thank you for taking the time , Best Regards

10/10 Fantastiskt

Igor

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i mars 2021
Svar från Ayşen Çatalkaya 7 apr. 2021
Dear Guest, Thank you for the great feedback! Always happy to host you. Best Regards

6/10 Okej

Ronny

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Close to the shipyards
This hotel is perfect if you visiting the shipyards nearby, they offer free transportarin both in the morning and afternoon back and forthe hotel/shipyard. The hotel is kind of 80’s style, but service is ok. Both breakfast and the menu in the restaurant is ok. Internett speed varying alot and dont Expect to much speed.
Bodde här 1 natt i februari 2021
Svar från Ayşen Çatalkaya 9 feb. 2021
Dear Guest, Thank you for your feedback. It is much valuable for us to improve our services. Kind Regards

8/10 Bra

Ronny

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Close to shipyards but needs renovation
80's style hotel that shows sign of not being renovated the last 10 years. But overall the hotel is OK, restaurant has OK food and prices. Resturant guest can smoke inside, and for a non smoker like me it dont feel comfortable when there is smoking on the table next to while am enjoying dinner. Very close to the ship yards, but there is not else to do after work than to stay at the hotel. Will i stay again in the future? Yes maybe
Bodde här 3 nätter i januari 2021
Svar från Ayşen Çatalkaya 5 feb. 2021
Dear Guest, Thank you for sparing time to leave a feedback. Your comments and complaints were submitted to our management and we will work on the necessarry improvements to make your and all our guests' stay more comfortable. Hope to host you again Kind regards

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Interior worn down and stained sheets. Overall could use an upgrade. Price is too high for what you get in return. Positive note is the staff.
Bodde här 1 natt i augusti 2020
Svar från Ayşen Çatalkaya 1 sep. 2020
Dear Guest, Thank you for taking time to evaluate our services. We are sorry to hear that your experience with us was not a pleasant one . We have plans for renewal at most areas during winter season. Also thank you for your positive feedback on our staff members. We hope to see you again for an improved experience. Best Regards

8/10 Bra

Sagvan, Istanbul

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Swimming was so good accept the inside pool was better for the kids but the outside pool was too cold
Bodde här 2 nätter i augusti 2020
Svar från Ayşen 18 aug. 2020
Dear Guest, Thank you so much for your positive feedback and taking time to inform us of your thoughts. We will try our best to improve the other conditions for you to have a better experience next time. Best Regards

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel is 2 stats in turms of quality. Can't be rated more. The room condition is bad.
Bodde här 1 natt i augusti 2019
Svar från Aysen Catalkaya 9 maj 2020
Dear Guest, We are sorry to hear that you feel this way. Please kindly let us know how we can improve. Thank you for taking the time , Best Regards

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
Given room which had soaking wet floors. Places our bags on floors unbeknown they were wet. Had evening meal. Returned to room, bags and clothes soaking wet. Travelled for 12hrs already. Had unpacked many things. Very tired. At 22:30 offered other rooms but far too late. Shouldn't have been given these rooms in first place. Reception didn't know floors were wet!!. Too tired to pack and move. 4 star hotel. Terrible service. Obviously refused to pay. Don't go here. Fawlty Towers
Bodde här 1 natt i december 2019
Svar från Elegance Resort Hotel 4 jan. 2020
Dear Guest, We are sorry for the unpleasant experience.We have tried to reach you through your number but was unable to. We would prefer to investigate and offer a solution to our guests under all circumstances but were not given the chance. Please feel free to share details with us through e mail since there does not seem to be any reason for "soaking" wet floors. We appreciate your cooperation on solving the miscommunication on the matter. Best Regards

6/10 Okej

Verifierad resenär

Bodde här 4 nätter i augusti 2019

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was spacious, much bigger than any other I have been before. The spa facilities were nice but the gym needs an upgrade. The whole hotel shows its age and needs a renovation however the standards are not very bad, some nice toilet equipment, furniture, carpets and painting would do the job.
Bodde här 8 nätter i mars 2019
Svar från Elegance Resort Hotel Spa & Wellness-Aqua 29 apr. 2019
Dear Guest; First of all, we would like to thank you for choosing us. As we were happy for your positive opinions, your other views were forwarded to the relevant departments. Best Regards Elegance Resort Hotel Spa & Wellness-Aqua

8/10 Bra

Emma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable hotel for business trips
The resort is easy to access from the motorway and has ample parking. It's not quite in the center of town, but has all that you need on site. The staff are extremely friendly and welcoming. The spa facilities are popular with guests and I would imagine that the outside pool and slides will also be well used in the summer months. The restaurant has a varied menu and daily specials. It's a comfortable hotel for business use - but don't forget to request a non-smoking room.
Bodde här 2 nätter i februari 2019
Svar från Elegance Resort Hotel Spa & Wellness-Aqua 3 mars 2019
Dear Guest; First of all, we would like to thank you for choosing us. As we were happy for your positive opinions, your other views were forwarded to the relevant departments. Best Regards Elegance Resort Hotel Spa & Wellness-Aqua

10/10 Fantastiskt

Emma

Very good check in ,comfort room
Bodde här 5 nätter i november 2018
Svar från Hotel Managment 26 nov. 2018
Thank you so much for feedback. We are always waiting. Best Regards Elegance Resort Hotel Spa&Wellness-Aqua

8/10 Bra

djaz, MULHOUSE

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel magnifique pour un séjour repos
Hôtel parfait pour un séjour reposant le personnel est toujours a l'écoute dommage que tout le personnel ne parle pas correctement anglais ou Français, mais ils font tout pour satisfaire leurs clients. Toboggan, piscine extérieur et piscine intérieur magnifique. Seul le Spa/ jacuzzi a besoin d'une sérieuse rénovation car certain carrelages sont cassé et tranchant, à ne pas utilisé. tout le reste est super.
Bodde här 3 nätter i juli 2018
Svar från Hotel Management 18 aug. 2018
Hello; First of all, we would like to thank you for choosing us. As we were happy for your positive opinions, your other views were forwarded to the relevant departments. Best Regards Elegance Resort Hotel Spa & Wellness-Aqua

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Mitt opphold denne gangen var bare over natten, men har brukt dette hotellet i forbindelse med jobbreiser i 6 år. Betjeningen er grei å ha med å gjøre, Rommene er rene og grei, men trenger etter hvert litt oppussing
Bodde här 1 natt i juli 2018
Svar från Hotel Management 18 aug. 2018
Dear Guest; First of all, we would like to thank you for choosing us. As we were happy for your positive opinions, your other views were forwarded to the relevant departments. Best Regards Elegance Resort Hotel Spa & Wellness-Aqua

8/10 Bra

Thomas

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel closest to the shipyards
The biggest advantage with this hotel is the close location to the yards. There is free transportation every morning, and some yards are even within walking distance (2km). There is no entertainment around the hotel. There is a restaurant at the top floor, an indoor and an outdoor pool and a spa (not tried). From Ataturk it is easiest to take the boat from Yenikapi to Yalova and taxi from Yalova. From Sabiha it is possible to take a taxi directly.
Bodde här 8 nätter i juni 2018
Svar från Hotel Management 20 juni 2018
Thank you so much for feedback. We are always waiting.

8/10 Bra

Sindre

Gillade: Renlighet, personal och service och rummets bekvämlighet
Ikke et spennende område men helt greit siden hotelle ordnet transport til mine erender som da var i nærheten. Veldig hyggelige betjeninger på hotellet. men det er litt som å gå in i en tidskapsel fra 1960.
Svar från Hotel Management 18 aug. 2018
Dear Guest; First of all, we would like to thank you for choosing us. As we were happy for your positive opinions, your other views were forwarded to the relevant departments. Best Regards Elegance Resort Hotel Spa & Wellness-Aqua

2/10 Väldigt dåligt

elsh, istanbul

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
far from beach , hotel carpet very dusty and duriy
bath room very old and looks un clean , rooms carpet old and un healty , no pre shpwer before enter swiming pool,
Bodde här 2 nätter i augusti 2017
Svar från Hotel Management 16 aug. 2018
Dear Guest; First of all, we would like to thank you for choosing us. As we were happy for your positive opinions, your other views were forwarded to the relevant departments. Best Regards Elegance Resort Hotel Spa & Wellness-Aqua

6/10 Okej

Palle Lind

Gillade: Renlighet, personal och service och rummets bekvämlighet
Good hotel when you are working at any of the shipyards close around.
Svar från Elegance Resort Hotel Spa&Wellness Aqua 4 sep. 2018
Dear Guest; First of all, thank you for choosing us. we will be pleased to welcome you again. Best Regards Elegance Resort Hotel Spa&Wellness Aqua

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Elegance Resort Hotel Spa&Wellness Aqua 4 sep. 2018
Dear Guest; First of all, thank you for choosing us. we will be pleased to welcome you again. Best Regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Elegance Resort Hotel Spa&Wellness Aqua 4 sep. 2018
Dear Guest; First of all, thank you for choosing us. we will be pleased to welcome you again. Best Regards Elegance Resort Hotel Spa&Wellness Aqua