8/10 Good
Robert
Travelled with family
20 May 2024
Liked: Cleanliness, amenities
The location is great, just outside the village of Grasmere. The gardens were lovely and we had a family gathering there.
Our room was a bit small for the two of us and we had to carry suitcases up the stairs. The service was good and the staff was friendly, however it took us two days to get some room maintenance even after reporting each day.
The meals were quite good but the special last night of a stir fry with duck was not. Sadly the duck was over cooked; breakfast were okay although they mixed up the servings. Fortunately we caught the problem before my husband ate something that would have caused a serious reaction.
It was very busy so perhaps the staff was overwhelmed.
Robert
Stayed 3 nights in May 2024