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Recensioner av Art Hotel Downtown

3 out of 5
Art Hotel Downtown
30 King Faisal Street, Amman, Amman

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 28 av 138 recensioner" "
8 - Bra i betyg. 75 av 138 recensioner" "
6 - Okej i betyg. 21 av 138 recensioner" "
4 - Dåligt i betyg. 12 av 138 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 138 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

7,6/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Jesper

Amman
Very Good locstion, vad breakfast and noisy room
Svar från Sameer Baitamouni 1 maj 2018
Dear Jesper, Thank you for choosing our hotel. Best Regards Sameer Baitamouni

8/10 Bra

Ann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place in central downtown
Nice and quite spacious rooms. Central location, walking distance to a lot of sights like the Citadel and Roman theatre. Great hangouts in the neighbourhood. Bit of traffic hussle outside, and simple breakfasts. Friendly staff. Overall ok place.
Svar från Sameer Baitamouni 13 apr. 2018
Our dearest guest, Thank you for choosing our hotel, as well thank you for your kind comments, we appreciate taking time to write about your experience. All my best regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is Right downtown with good view of the city
Bodde här 1 natt i februari 2020

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019

8/10 Bra

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The WiFi is fast. The staff were friendly and accommodating.
Bodde här 1 natt i december 2019

8/10 Bra

Reuben

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Chambre propre
Bodde här 2 nätter i oktober 2019
Svar från Alaa 24 nov. 2019
Many thanks dear guest for your kind review of our hotel and you are most welcome at any time .. Alaa

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
スタッフはみんな親切でした。朝早くに出発することを伝えたら、朝食の前の時間だけど食べて行っていいと言ってくれたのはありがたかったです。ロケーションはハビーバやハーシェムレストランの近くで街歩きにも最適です。
Bodde här 1 natt i oktober 2019
Svar från Alaa 31 okt. 2019
Most welcome dear to our hotel ART Hotel ... Regards Alaa

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 1 natt i oktober 2019
Svar från Alaa 24 nov. 2019
Many thanks dear guest for your kind review of our hotel . You are welcome at any time .. Alaa

8/10 Bra

Leah, Sydney

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Art Hotel is in the middle of downtown and close to most of the major sites. Management do very well to try and accommodate guests and we've been very pleased with the hospitality we've been shown. Its also very close to restaurants, shopping and other conveniences
Bodde här 1 natt i september 2019
Svar från Sameer Baitamouni 27 sep. 2019
Our dearest guest, We would like to thank you for choosing our hotel to stay in Amman. We very much appreciate your kind comments, our staff is always pleased to assist our guests in the hotel or the area around us. Best Regards Sameer Baitamouni

8/10 Bra

Louise

Gillade: Renlighet, personal och service och rummets bekvämlighet
Start of an Intrepid adventure
Great location. Easy walking to Citadel and Rsinbow Street. Across the road from Hashem Restaurant. Great shopping area. Rooms are large. Great air conditioner. Bathroom is very old with stained tiles. Shower sprayed the bathroom. Really really noisy with constant car horns.
Bodde här 1 natt i augusti 2019
Svar från Sameer Baitamouni 31 aug. 2019
Our dearest guest, Thank you for choosing our hotel to stay in Amman, we appreciate your kind reviews. We take into consideration all the points you mentioned, kindly note that we have double glazed windows in all rooms facing street in order to absorb street noise. Best Regards Sameer Baitamouni

4/10 Dåligt

Roisin

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Breakfast was appalling. No power so there was no hot water for coffee. No explanation or apology from the staff there. Yet the staff at reception were drinking coffees they had gone out for themselves. Finally one of the guests asked for coffees for us and one of them went and got us some. Good location though and other than the breakfast it was ok
Bodde här 1 natt i augusti 2019
Svar från Sameer Baitamouni 6 okt. 2019
Our dearest guest, We thank you for taking time to write about your experience with us, which I can tell it was not up to your expectations. During your stay, we faced an unexpected electricity failure in some parts of the hotel, including restaurant area, it took us couple of days to repair it. We deeply apologize for the inconvenience happened during your stay. All our best regards Sameer Baitamouni

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Great location
Bodde här 2 nätter i juni 2019
Svar från Sameer Baitamouni 9 juli 2019
Our dearest guest, Good day from ART Thank you for choosing our hotel, we appreciate your kind evaluation too. Best Regards Sameer Baitamouni

8/10 Bra

Katerina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2019
Svar från Sameer Baitamouni 8 juli 2019
Dear Katerina, Good day from Amman Thank you for choosing our hotel, and thank you for your kind evaluation too. Best Regards Sameer Baitamouni

6/10 Okej

Tom

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Generally all downtown hotels are run down
I chose to stay in this hotel in the downtown area because I wanted to checkout the local restaurants and close to the Roman Theater and the citadel. But I’m disappointed for the condition and the noise. I believe most of the hotels in downtown are generally run down and bad. For the same price range you can stay a bit further in Abdali side. Although the manager was very accommodating me to change room due to the street noise. The cars here honk constantly because there are no marking lanes on the road and you can imagine the rest.
Bodde här 2 nätter i juni 2019
Svar från Sameer Baitamouni 29 juni 2019
Dear Tom, Good day from ART Downtown Hotel I personally was glad to meet with you and talk in some details of downtown. I agree with you that we are in the heart of downtown where daily life is always active. As you recognized that all our street rooms are installed with double glazed windows, which minimize the street noise to tiny level. You can find prices similar to ours in Abdali area or another area in Amman, but for sure far from the active daily life of the city which many guests look for to enrich their experience of Amman. Have a great time Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is wonderful and helpful and the decor is cool. Location very convenient for exploring downtown sights like Amphitheater and Citadel. The breakfast in the morning is not good, however, and needs to be improved.
Bodde här 1 natt i maj 2019
Svar från Sameer Baitamouni 21 maj 2019
Our dearest guest, Good day from Amman and ART Downtown Thank you for taking time to evaluate your experience with us, we appreciate your kind comments. Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location. Clean hotel. Overall great value. Recommend it
Bodde här 1 natt i maj 2019
Svar från Sameer Baitamouni 15 maj 2019
Our dearest guest, Thank you for your kind reviews, we appreciate taking time to write about your experience with us. Best Regards Sameer Baitamouni

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Assolutamente sconsigliato per chi come noi è munito di auto. Il parcheggio è praticamente impossibile e molto costoso soprattutto se si resta più di un giorno. Il personale in questo non ci ha saputo dare le giuste indicazioni nei giorni prima del nostro arrivo, facendoci recare prima in reception, per poi andare insieme in un parcheggio a pagamento. Questo ha portato ad una multa nei cinque minuti in cui la nostra auto è rimasta davanti all’hotel parcheggiata (senza dare nessun fastidio alla circolazione per giunta). La camera accettabile anche se alcune cose non erano funzionanti e poco curate (es bocchettone aria del bagno). La posizione è sicuramente comoda per girare Amman a piedi. Inoltre il personale cortese nonostante l’errore di gestione, come del resto tutti i giordani che abbiamo incontrato. Però se considero tutto, camera, servizio, ecc il rapporto costo/beneficio non accettabile.
Bodde här 1 natt i april 2019
Svar från Sameer Baitamouni 3 maj 2019
Our dearest guest, We thank you for choosing our hotel in Amman. I agree with you that Amman downtown needs more parking lots for all car visiting this part, we usually ask our guests to come first to hotel in order to assist them to park in one of the parking lots around the hotel, as parking in the street is very risky because traffic police comes back and forth and give tickets... In case it once happens that a car parks without a ticket, but this is not always guaranteed. We thank you for raising this issue in order to clarify it. Best Regards Sameer Baitamouni

10/10 Fantastiskt

Daniele

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Downtown Amman
Veramente in centro, a piedi si raggiungono tutte le destinazioni più importanti. Bella camera, bel bagno. massima pulizia Colazione basica ma per tutti i gusti (anche se in Giordania hanno poche cose dolci a colazione) Nelle immediate vicinanze c'è la possibilità di mangiare il miglior cibo di Amman (Hashem, Habiba Sweets, Shahrazad)
Bodde här 1 natt i mars 2019
Svar från Sameer Baitamouni 13 apr. 2019
Dear Daniele, Good day from ART Downtown We thank you for choosing our hotel to stay in Amman I deeply appreciate your comments and the excellent way to describe our hotel and the neighborhood too. All my best regards Sameer Baitamouni

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i april 2019
Svar från Sameer Baitamouni 8 apr. 2019
Our dearest guest, Good day from Amman Thank you for choosing our hotel in Amman, I hope you always keep good memories of your stay with us. We appreciate your kind evaluation Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
후기
호텔 룸은 예상했던 것과 크게 다르지 않았어요. 다만, 다음날 제트버스 예약을 해 주겠다고 하였는데, 저희가 관광 다녀오고 나서도 예약이 되지 않은 상황이었고 결국 그로 인해 버스를 타지 못하는 일이 생겼어요.
Bodde här 1 natt i mars 2019
Svar från Sameer Baitamouni 31 mars 2019
Our dearest guest, We were pleased to host you with us, I was glad to meet guests from Seoul, the city I visited and enjoyed. Yes, we tried to book JETT bus to Petra, but the trip was booked before calling them. I hope we meet with you once again Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2019
Svar från Sameer Baitamouni 2 apr. 2019
Our dearest guest, Thank you for being our guest, it was a pleasure to host you. Best Regards Sameer Baitamouni

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Sameer Baitamouni 12 mars 2019
Our dearest guest, Thank you for choosing our hotel in Amman, we were pleased to host you with us. We appreciate your kind evaluation, we hope to see you once again when you have the chance to come back to Amman. Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Locatie is uitstekend en het personeel erg vriendelijke en behulpzaam. Douchecabine is erg onhandig.
Bodde här 7 nätter i februari 2019
Svar från Sameer Baitamouni 31 mars 2019
Our dearest guest, Thank you for choosing our hotel in Amman We are glad to read that our staff was helpful... Our location has the best advantage for all our guests to discover downtown. My best regards Sameer Baitamouni

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i december 2018
Svar från Sameer Baitamouni 23 dec. 2018
Our dearest guest, Thank you for choosing our hotel in Amman, we appreciate your kind reviews. Best Regards Sameer Baitamouni

6/10 Okej

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
sehr laut durch die Straße
Bodde här 3 nätter i november 2018
Svar från Sameer Baitamouni 16 dec. 2018
Our dearest guest, Thank you for choosing our hotel in Amman Best Regards Sameer Baitamouni

8/10 Bra

Lionel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
À conseiller et bien placé
Très bien
Bodde här 2 nätter i november 2018
Svar från Sameer Baitamouni 8 nov. 2018
Cher Lionel, Je voudrais vous remercier de choisir notre hotel a Amman. Cordialement, Sameer Baitamouni

10/10 Fantastiskt

Andy, Washington, DC

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Samir and his staff were amazing, helpful and attentive. We would highly recommend this hotel. Perfect location between the Citadel and Rainbow St. Clean, spacious, and modern room. Samir went out of his way to make sure our stay was comfortable.
Bodde här 2 nätter i oktober 2018
Svar från Sameer Baitamouni 31 okt. 2018
Dear Andy, Good evening from Amman downtown, I personally was glad to meet with you and exchange different discussions together, thank you for being our guest. I hope to host you once again whenever you have the chance to come back to Amman. All my best regards Sameer Baitamouni

6/10 Okej

Diana, Stuttgart, Deutschland

Gillade: Personal och service och boendets skick och faciliteter
gute Lage, mitten in Downtown, leider Kakerlaken im Bad
Bodde här 2 nätter i oktober 2018
Svar från Sameer Baitamouni 22 okt. 2018
Dear Diana, Good morning from ART Downtown Hotel We were glad to host you with us, we understand your comments, we already took action in order to guarantee the best comfort for our guests. Best Regards Sameer Baitamouni

8/10 Bra

Attia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent enough
Good location and spacious room. Breakfast was limited, not much variety. Bit pricey for what it was.
Bodde här 1 natt i september 2018
Svar från Sameer Baitamouni 10 okt. 2018
Dear Attia, Good evening from Amman Thank you for choosing our hotel, we take your comments with full attention. Best Regards Sameer Baitamouni

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel with fantastic staff!
LOVE the staff at the Art Hotel. They are so friendly and accomodating. We were given a map with all the important sites marked, so that we could make the best of our limited time in Amman. Make sure you eat at Hashem, the food is divine.
Bodde här 1 natt i oktober 2018
Svar från Sameer Baitamouni 10 okt. 2018
Dear Michelle, Thank you for taking time to write about your experience at our hotel. We always try to make our guests' stay very comfortable and memorable... The map and the suggested sites in the other paper are very much helping our guests to walk in Amman downtown. We hope to see you once again Best Regards Sameer Baitamouni

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2018
Svar från Sameer Baitamouni 14 sep. 2018
Our dearest guest, We thank you for your kind evaluation, we were glad to host you with us. Best Regards SAmeer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från Sameer Baitamouni 23 aug. 2018
Dear Guest, Thank you for taking time to evaluate your stay with us. Best Regards Sameer Baitamouni

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ubehageligt
Jeg har aldrig forladt et hotel før, fordi jeg ikke følte mig velkommen. I løbet af en time blev jeg kontakt personligt ved døren to gange og der blev ringet til mit værelse fem gange om alt fra vandtemperaturen til tidspunkt for udtjek til mulighed for taxa til lufthavnen. De enkelte henvendelser var venlige, men antallet var klar chikane. Jeg havde absolut ikke lyst til at lægge mig til at sove med det personale lige i nærheden. Så jeg tog mine ting og gik. Jeg vil absolut ikke anbefale hotellet.
Bodde här 6 nätter i juli 2018
Svar från Sameer Baitamouni 11 aug. 2018
Our dearest guest, Thank you for choosing our hotel in Amman, we appreciate taking time to write about your experience which we feel it was not up to your expectations. We apologize for the inconvenience happened to you during your stay. Our best regards Sameer Baitamouni

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay. Most friendly staff.
The Art Hotel is centrally located downtown, walking distance to all the main sights and local favorites - Citadel, Roman Theater, Hashem Restaurant. The hotel is modern and very comfortable and clean. The best part is the staff. They are always friendly and can help you out with day trips. I would love to return to Amman and stay at the Art Hotel again.
Bodde här 1 natt i maj 2018
Svar från Sameer Baitamouni 22 maj 2018
Our dearest guest, We were delighted to host you with us, thank you for your kind words, I can read that your experience at our hotel was up to your expectations. I hope we see you once again at ART Downtown Hotel. All our best regards Sameer Baitamouni

8/10 Bra

ひろゆき, バンコク

Gillade: Personal och service
ダウンタウンの本当の中心
夜遅くのチェックインだが丁寧な接客。 ご飯を食べに行くと言ったら人気の店を紹介してくれた タクシーを呼ぶときにuberを使うと言ったら、 それが一番確実だと、売り込み等の無駄な作業は一切なし
Bodde här 1 natt i april 2018
Svar från Sameer Baitamouni 23 apr. 2018
Our dearest guest, Thank you for taking time to write about your stay with us, I apologize for not being able to reply you in Japanese. All my best regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Simple hotel close to Citadel
Fine for a few nights stay. Not many amenities in hotel, but there is a basic restaurant (didn't try it). Room was clean, bed was comfortable except it had a foam topper on it that was not attached to anything and kind of slid around during the night. Talking to others in group, seems they all had this. Very close to decent restaurant options and to historic sites.
Bodde här 2 nätter i mars 2018
Svar från Sameer Baitamouni 13 apr. 2018
Our dearest guest, Thank you for your kind feedback, we were glad to host you with us. My best regards Sameer Baitamouni

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love it!
Loved this hotel. Perfect downtown location and close to wonderful restaurants and shopping. Great breakfast and service!
Bodde här 1 natt i mars 2018
Svar från Sameer Baitamouni 15 mars 2018
Dear Susan, We again thank you for your kind words, we always make all efforts to guarantee the best for our guests. My respect Sameer Baitamouni

4/10 Dåligt

Jeffrey

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Sameer Baitamouni 26 feb. 2018
Dear Jeffrey, Thank you for your evaluation Sameer Baitamouni

10/10 Fantastiskt

Bilgütay Kaan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från S 26 feb. 2018
Dear Bilgutay, Thank you for your kind evaluation Best Regards Sameer Baitamouni

10/10 Fantastiskt

dr. zoubi, Houston. Texas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean service, location and staff are excellent.
Fully satisfied by all means. Mr. Samir is the front disk manager provides all kinds of help and needed information. I truly felt very friendly atmosphere like home during my stay. Dining was excellent varieties everyday.
Bodde här 11 nätter i februari 2018
Svar från Sameer Baitamouni 26 feb. 2018
Dear Dr. Amin, Warm greetings from your second home ART Downtown Hotel We were pleased to host you once again with us, you were a real member of our hotel family, each moment we talked to you was remarkable. We are waiting for you during your next visit to Amman, with all our pleasure. All my warm regards Sameer Baitamouni

8/10 Bra

Kota, 埼玉

Gillade: Renlighet, personal och service och rummets bekvämlighet
従業員が優しくしてくれて、旅行のサポートをしてくれる。
部屋は広くて綺麗。観光ならば立地も完璧。このホテル滞在後にペトラに行く予定でしたのでバスのチケットが必要でしたがそれを無料で手配して頂けました。唯一の問題点はシャワーが時々、水になる。
Bodde här 2 nätter i februari 2018
Svar från Sameer Baitamouni 26 feb. 2018
Our dearest guest, Thank you for staying at our hotel. Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Airport pickup service which was very helpful.
The location and the room were nice. We utilized their airport pickup service which was very helpful. We were charged for an extra night stay rather than early check-in. All the staff were very helpful and friendly especially Front desk person Moustafa.
Bodde här 4 nätter i december 2017
Svar från Sameer Baitamouni 18 jan. 2018
Our dearest guest, Thank you for your kind comments, it was our pleasure to host you at our hotel. We hope to see you once again when you come back to Amman. Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Second stay at the same hotel.
This was our second stay at the hotel in Amman. The location is excellent, the beds and rooms are comfortable. It was cold but they had no hair dryers.
Bodde här 2 nätter i december 2017
Svar från Sameer Baitamouni 18 jan. 2018
Our dearest guests, We were pleased to host you with us. Kindly note that hair dryers are available at reception, we usually deliver it to rooms when requested. Best Regards Sameer Baitamouni

6/10 Okej

Verifierad resenär

街中
ダウンタウンにあるホテルです。 周りに飲食、土産、他店が結構 有り、不自由しません。 食べもの、飲料持ち込み不可 という点が難ですが、それ以外は 満足します。 ホテル前も交通量多く、タクシー もすぐつかまります。 金曜朝一でしたが、空港まで 15JDでした。
Bodde här 2 nätter i januari 2018
Svar från Sameer Baitamouni 18 jan. 2018
Our dearest guest, Thank you for choosing our hotel, I apologize for not being able to reply in your language. We appreciate your kind comments, we hope to host you once again when you come back to Amman. Best Regards Sameer Baitamouni

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2017
Svar från Sabal 31 dec. 2017
Our dearest guest, Thank you for your kind evaluation, we hope to see you once again at our hotel. Best Regards Sameer Baitamouni

6/10 Okej

mia, wellington nz

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Basic but fine
This hotel is basic but clean. The showers were underpowered but ok. The staff were friendly and helpful. Breakfast seemed to Running 5 minutes late. Will be there soon. out Before the allotted hour. Great location.
Bodde här 2 nätter i oktober 2017
Svar från Sameer Baitamouni 30 nov. 2017
Our dearest guest, Thank you for staying at our hotel We thank you for your kind feedback during your stay, we consider all your comments to develop our services provided to guests.

4/10 Dåligt

jenyow

Gillade inte: Personal och service
除了位置不錯外，工作人員服務態度差到極點
沒有吹風機的旅館，是表示要房客不要洗頭嗎？在大廳叫了一壺熱茶，要再加熱水，工作人員說廚房沒熱水，所以是要再另點一壼的意思囉？更過份的是，不久後，同一名工作人員，拿著一杯熱水給一位歐美女性，所以這是種族歧視？另外，隔避是餐廳，晚上要吵到很晚。
Bodde här 1 natt i oktober 2017
Svar från Sabal 30 nov. 2017
Our dearest guest, I thank you for your kind message, I apologize for not being able to reply in your language, I used translator to reach your comments. I totally understand your feedback, we are working to improve our services to our guests... Our hair dryers are requested from front desk as we don't provide them in the rooms... All other points you mentioned will be deeply considered for better service. My best regards Sameer Baitamouni

4/10 Dåligt

nerea , spain

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Weird smell
Old room with humidity at the Walls and uncomfortable bed. Poor breakfast
Bodde här 1 natt i augusti 2017
Svar från Sameer Baitamouni 5 dec. 2017
Our dearest guest, Good evening from ART Downtown Hotel We thank you for staying with us, we apologize for not being up to your expectations. We already started solving the problem of humidity in some rooms at hotel in order to reach higher satisfaction of our guests. My best regards Sameer Baitamouni

8/10 Bra

ulli, thailand

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel in downtown
clean rooms in the middle of downtown. Hotel staff and management very friendly and helpfully. you don't stay in a 5 * hotel, accept this.
Bodde här 2 nätter i september 2017
Svar från Sameer Baitamouni 5 dec. 2017
Dear Ulli, , Thank you for choosing our hotel, I had the pleasure to meet with you here. Thank you for taking time to write about your experience at ART Downtown Hotel. Best Regards Sameer Baitamouni