4 restaurants, breakfast, lunch, dinner served; seafood

Recensioner av Grand Hyatt Amman

5 out of 5
Grand Hyatt Amman
Hussein Bin Ali St., Jabal Amman, Amman

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 187 av 313 recensioner" "
8 - Bra i betyg. 79 av 313 recensioner" "
6 - Okej i betyg. 21 av 313 recensioner" "
4 - Dåligt i betyg. 15 av 313 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 313 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

9,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Muhanad Ayad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i maj 2021
Svar från Ben Wozny 29 juni 2021
Dear Muhanad Ayad, Thank you for your review and for choosing to stay at our hotel. Looking forward to having you again with us in the near future. Ben Wozny General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
bra
Bodde här 4 nätter i mars 2021
Svar från Best Regards, Grand Hyatt Amman 20 apr. 2021
Dear Guest, Thank you for choosing to stay at our hotel. We are looking forward to welcoming you back soon.

10/10 Fantastiskt

Abdulnasir Hilal

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i februari 2020
Svar från Grand Hyatt Amman 26 feb. 2020
Dear Abdullansir, Thank you so much for taking the time to rate our property. We are glad that you found your stay with us worth 10 star - rating. We look forward to welcoming you again with us. Regards, Grand Hyatt Amman

8/10 Bra

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great hotel in Amman
Very nice stay in Amman. Friendly service and all the amenities you need. Can highly recommend it.
Bodde här 3 nätter i oktober 2017

2/10 Väldigt dåligt

Ali, staten island

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Ben Wozny - General Manager 24 apr. 2024
Dear Mr. Ali, Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to start by thanking you for taking the time to get back to us with your review and rating. My team and I are hoping you can provide us with some details about your points of dissatisfaction with your stay, so we can make sure that action will be taken and that we can improve our service as well.Looking forward to welcoming you back to Grand Hyatt Amman.Best Regards,Ben WoznyGeneral Manager

10/10 Fantastiskt

Muhammad

Bodde här 1 natt i april 2024
Svar från Ben Wozny - General Manager 1 maj 2024
Dear Mr. Muhammad, Greetings from Grand Hyatt Amman!Thank you for your review and positive rating.Looking forward to having you stay with us soon. Sincerely, Ben WoznyGeneral Manager

10/10 Fantastiskt

Derrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in a central location. Easy pickup for tours. The staff are very friendly and knowledgeable I can’t say much about the area since I was there for a tour and to relax. The hotel was a great place to relax
Bodde här 5 nätter i mars 2024
Svar från Ben Wozny - General Manager 8 apr. 2024
Dear Mr. Derrick, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your genuine and wonderful feedback, for your ratings, and for choosing to stay with us.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in making your stay a positively memorable one.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

8/10 Bra

Boris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sehr freundliches Personal !
Bodde här 3 nätter i mars 2024
Svar från Ben Wozny - General Manager 27 mars 2024
Dear Mr. Boris, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your genuine feedback, and positive ratings.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in making your stay a positively memorable experience.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

10/10 Fantastiskt

Toleen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good
Bodde här 1 natt i februari 2024
Svar från Grand Hyatt Amman Team 18 feb. 2024
Dear Miss Toleen, Thank you so much for your kind words about our hotel! We are thrilled that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 Fantastiskt

Badeer

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Excellent
Bodde här 1 natt i januari 2024
Svar från Grand Hyatt Amman Team 31 jan. 2024
Hey Badeer, Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!

8/10 Bra

Aicha

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Service moyen
Le séjour a été convenable car pour un établissement 5* j ai été surprise de ne pas trouver les items nécessaires dans la salle de bain. Et le room service a été désagréable lors de ma commande de repas.
Bodde här 2 nätter i januari 2024
Svar från Grand Hyatt Amman Team 30 jan. 2024
Dear Aicha, Thank you for taking the time to provide feedback on your experience with our hotel. We strive to provide the best service possible to all our customers and are sorry we did not meet your expectations. We are always looking for ways to improve our services and your feedback is valuable. Thank you again for your time.

10/10 Fantastiskt

Sari

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is great, the room was spacious with a bathtub and a shower. The staff are nice and helpful.
Bodde här 4 nätter i januari 2024
Svar från Grand Hyatt Amman Team 18 jan. 2024
Dear Sari, We appreciate you taking the time to provide us with your kind feedback. We are happy to hear you had an excellent stay with us, and we look forward to welcoming you again soon!

10/10 Fantastiskt

Khaled

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 1 natt i januari 2024
Svar från Grand Hyatt Amman Team 14 jan. 2024
Dear Mr. Khaled, Thank you so much for your kind words about our hotel! We are thrilled that you enjoyed your stay with us and had such a great experience. We look forward to welcoming you again to our hotel.

10/10 Fantastiskt

Nabeeha

Bodde här 3 nätter i januari 2024
Svar från Grand Hyatt Amman team 10 jan. 2024
Dear Miss. Nabeeha, Thank you for the positive review! We are delighted to hear that you had such a great experience, and we look forward to welcoming you again soon.

4/10 Dåligt

MAJDI

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
AC not working,, bathroom smell very bad ,, shower very old ,, windows not clean
Bodde här 3 nätter i december 2023
Svar från Grand Hyatt Amman Team 31 jan. 2024
Dear Mr. Majdi, Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced and want to assure you that we are taking your concerns seriously. We will pass your feedback on to the proper team. We are always looking for ways to improve our services and your feedback is valuable to us. Thank you again for your time.

10/10 Fantastiskt

Wissam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel stay was great with super nice staff. Only downside is the immediate area around the hotel not much to walk around but i guess that’s a amman issue nothing to do with the hotel
Bodde här 1 natt i december 2023
Svar från Grand Hyatt Amman team 10 jan. 2024
Dear Mr. Wissam,Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to welcome you back soon!

10/10 Fantastiskt

Muhanned

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 15 nätter i november 2023
Svar från Grand Hyatt Amman team 10 jan. 2024
Dear Mr. Muhanned, Thank you for your kind review! We're happy you had a great experience during your stay and we look forward to welcoming you again soon.

8/10 Bra

Nadia

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

HIROSHI

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Xiao

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The service was exceptional, especially the front desk manager Mamduh who went extra mile to make our stay pleasant. All other services were excellent too.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

mohd

Reste med familjen
I might not stay there again
To start with, no one helped me to carry my bags, instead, the security simply remind me ( carry your bags ). Check in was very slow. The receptionest was not professional in the communication. You can expect more from a 5 stars hotel staff . Very nice breakfast with a lot of tasty food to select from. The lady at eggs station was kind and professional. GYM, SPA and swimming pool was amazing. Room was good. Pillows are not comfortable. Overall. Room. Breakfast and spa were good. But check in was much below than average . In conclusion. For such price you pay. You can get much better options with better service
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023

8/10 Bra

Catherine

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Kevin, Ridgewood

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay and nice location.
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Janice

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing for a Grand Hyatt
Very dirty, beddings and walls and walls of bathroom had a lot of stain and overall upkeep is poor, totally out of expectation given the branding and price!
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Ricardo

Bodde här 4 nätter i juli 2023

10/10 Fantastiskt

Aurelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful stay!
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Aurelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful stay!
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay in Amman
I loved my stay in this beautiful hotel. Everything was fine.
Bodde här 3 nätter i december 2022

10/10 Fantastiskt

Elias

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay very good service and amazing location
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Zahra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we arrived in Amman we booked this hotel for 3 nights. It exceeded our expectations. It was clean, accommodating, beautiful and just relaxing. We was able to do our site seeing’s and then come back and relax /unwind. Khaled, Umar and Ahmad was exceptional. They was always so attentive and making sure we was always happy. They made the hotel a 5 star experience. Abdullah, always helped us with our luggage with a smile and super friendly. I forgot the staff names in breakfast buffet but they was ALWAYS so accommodating. Asking me for what drinks/ coffee I would like. They was easy to spot and call if I needed anything. Service was 10/10. Overall loved my experience at the grand Hyatt. I would be definitely coming back and telling all my friends and family to come and stay here. Also the Italian restaurant, the food is delicious. You have to try it. The restaurant itself of gorgeous.
Bodde här 1 natt i maj 2023

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a problem with our room when we checked in but the manager and front desk resolved it swiftly and very efficiently. They treated us great and made up for it…had a very nice stay!
Bodde här 2 nätter i april 2023
Svar från Ben Wozny - General Manager 2 maj 2023
Dear Mr. Thomas, Warmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comments, sharing your experience with your great feedback, and for positively rating us.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in accommodating your stay by ensuring that you had a positively memorable experience. Please accept our sincere apologies for the inconvenience occurred during your check in. Rest assure your comments are highly appreciated. It will help us improve our services and facilities.Thank you for choosing to stay with us and looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

10/10 Fantastiskt

ayman

Bodde här 3 nätter i april 2023

8/10 Bra

Charmaine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel.
Air Conditioning did NOT work well. The room was NEVER COOL. I shared with front desk but never addressed.
Bodde här 1 natt i april 2023
Svar från Ben Wozny - General Manager 27 apr. 2023
Dear Ms. Charmaine, Warmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comments, sharing your experience with your feedback, and for positively rating us.My team and I are hopping that you had a good experience, and that our friendly staff somehow assisted in accommodating your stay by ensuring that you had a memorable experience. Please accept our sincere apologies for the inconvenience occurred during your stay with AC issue. Rest assure your comments are highly appreciated. It will be shared with the concerned department. This will help us improve our services and facilities.Thank you for choosing to stay with us and looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

8/10 Bra

Charmaine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel.
Bodde här 1 natt i april 2023
Svar från Ben Wozny - General Manager 27 apr. 2023
Dear Ms. Charmaine, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your genuine feedback, for your ratings, and for choosing to stay with us.My team and I are hoping to learn that you had a lovely experience, and that our friendly staff somehow assisted in making your stay a positively memorable experience.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

8/10 Bra

Muznah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a lovely stay
Bodde här 1 natt i april 2023
Svar från Ben Wozny - General Manager 1 maj 2023
Dear Ms. Muznah, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your genuine and wonderful feedback, for your ratings, and for choosing to stay with us.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in making your stay a positively memorable one.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

4/10 Dåligt

Ben

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
OK for a bed but that's about it. The stay was nothing short of a nightmare. If you book make sure you know of restaurants in the city as we were unable to eat dinner at the hotel due to outside reservations. We chose this hotel because of the location in the city, the amenities and the dining options. This hotel was great for the first hour, it looks very grand and the front desk staff are courteous. After booking in we went to our spacious King room and bathroom, as we flown in quite late I wanted to take a shower and have dinner. The shower didn't drain well and the hotel did not resolve the issue in our 5 days there. I made my way down to the main dining room and was turned away due to bookings. I was advised that I was required to do this via the phone in my room. When calling customer services I was told that I could book for 8:30pm the following day, which I was unable to accept due to plans, or next week as they were fully booked until then. Obviously I was dissatisfied but just needed food, I then ordered room service. This was delivered by a guy who announced he was the person I spoke to in customer services. He proceeded to tell me its our fault for not making arrangements for dinner and "he could not let down people with bookings for hotel guests". We ordered room service on another occasion, delivered by the same guy, again looking to cause an argument and tell us that the dinning room issue is ours and we should have been prepared.
Svar från Ben Wozny - General Manager 27 apr. 2023
Dear Mr. Ben,Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your genuine feedback, your ratings, and for choosing to stay with us.My team and I here are hoping that you have enjoyed your stay, and that our friendly staff somehow assisted in making your stay a pleasant one.Please accept my sincere apologies for the inconvenience occurred during your stay with the shower issue, and with the dinner booking sure. Rest assure your comments are highly appreciated. It will form an important part of our ongoing program to continue monitoring the quality of our services and facilities and will be shared with the concerned department for action to be taken. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment, with a lovely atmosphere.Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

10/10 Fantastiskt

Pauline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nous n’avions pas prévu de séjourner ici. Belle surprise! Les chambres sont belles et propres. Les différents restaurants servent des mets délicieux. Le personnel est très professionnel. Je vous recommande cet hôtel.
Bodde här 2 nätter i april 2023
Svar från Ben Wozny - General Manager 20 apr. 2023
Dear Ms. Pauline,Warmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comments, sharing your experience with amazingly beautiful remarks, and for positively rating us.My team and I are happy to learn that you had a great experience, and that our friendly staff all assisted in accommodating your stay by ensuring that you had a positively memorable experience.Treating our guests with style is on top of our priorities.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. We will make sure that it is shared with our team and throughout the hotel.Thank you for choosing to stay with us and looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

2/10 Väldigt dåligt

ziad

Affärsresenär
Gillade inte: Personal och service och rummets bekvämlighet
it is plain there is nothing to do there breakfast was expensive for what they offer and they are not friendly
Bodde här 10 nätter i mars 2023
Svar från Ben Wozny - General Manager 13 apr. 2023
Dear Mr. Ziad, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your genuine feedback, for your ratings, and for choosing to stay with us.My team and I are hoping that you had a nice experience, and that our friendly staff somehow assisted in accommodating your stay by ensuring that you had a positively memorable experience.Please accept our sincere apology for any inconvenience occurred during your stay. Rest assure your comments are highly appreciated. It will be shared with the concerned department. Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

8/10 Bra

Deborah

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed my second stay at this hotel and dining at The Lombard Italian restaurant. One repeat issue is that the hot pot did not work again for in room coffee and tea! There wasn’t even an outlet that fit for the hotpot. Second time in a row and I like to enjoy this amenity in my room.
Bodde här 2 nätter i april 2023
Svar från Ben Wozny - General Manager 12 apr. 2023
Dear Ms. Deborah, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your wonderful comments, genuine feedback, your positive rating, and for choosing to stay with us.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in accommodating your stay by ensuring that you had a positively memorable experience.Please accept our sincere apology for any inconvenience occurred during your stay. Rest assure your comments are highly appreciated. It will be shared with the concerned department. This will help us improve our services and facilities. Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

8/10 Bra

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a lovely hotel situated close enough to walk to the city’s main attractions, however the outside pool was closed which was a bit disappointing.
Bodde här 6 nätter i mars 2023
Svar från Ben Wozny - General Manager 2 apr. 2023
Dear Mr. William, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your wonderful comments, genuine feedback, your positive rating, and for choosing to stay with us.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in accommodating your stay by ensuring that you had a positively memorable experience.Please accept our sincere apology for any inconvenience occurred during your stay. Rest assure your comments are highly appreciated. It will be shared with the concerned department. This will help us improve our services and facilities. Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

10/10 Fantastiskt

Brian

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Need to have A/C clean, with A/C running i a got soar throath. Turned off a/c and problem went away.
Bodde här 2 nätter i mars 2023
Svar från Ben Wozny - General Manager 13 mars 2023
Dear Mr. Brian, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your feedback, your ratings, and for choosing to stay with us.My team and I here are hoping that our friendly staff somehow assisted in making your stay a pleasant one.Please accept my sincere apology for the inconvenience occurred during your stay with the A/C issue. Rest assure your comments are highly appreciated. It will be shared with the concerned department. This will help us improve our services and facilities. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment, with a lovely atmosphere.Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

10/10 Fantastiskt

Georgios

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Confortable and clean room and bathroom. Room service cleaning every day.
Bodde här 3 nätter i mars 2023
Svar från Ben Wozny - General Manager 13 mars 2023
Dear Mr. Georgios,Warmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comments, sharing your amazing feedback, and for positively rating us.My team and I are happy to learn that you had a great experience, and that our friendly staff all assisted in accommodating your stay by ensuring that you had a positively memorable experience.Treating our guests with style is on top of our priorities.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. We will make sure that it is shared with our team and throughout the hotel.Thank you for choosing to stay with us and looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The toilet seat lid flops down on you while you are sitting there. We duct taped it to the wall.
Bodde här 1 natt i mars 2023
Svar från Ben Wozny - General Manager 13 mars 2023
Dear Ms. Mary, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your feedback, your ratings, and for choosing to stay with us.My team and I here are hoping that our friendly staff somehow assisted in making your stay a pleasant one.Please accept my sincere apology for the inconvenience occurred during your stay with the bathroom issue. Rest assure your comments are highly appreciated. It will be shared with the concerned department. This will help us improve our services and facilities. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment, with a lovely atmosphere.Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager

10/10 Fantastiskt

Eamon

Bodde här 7 nätter i februari 2023
Svar från Ben Wozny - General Manager 21 mars 2023
Dear Mr. Eamon,Warmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your review, and your positive rating.My team and I are happy to learn that you had a lovely experience, and that our friendly staff all assisted in accommodating your stay by ensuring that you had a positively memorable experience.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2023
Svar från Ben Wozny - General Manager 13 mars 2023
Dear Mr. Patrick,Warmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your review, your positive rating.My team and I are happy to learn that you had a great experience, and that our friendly staff all assisted in accommodating your stay by ensuring that you had a positively memorable experience.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

8/10 Bra

Mohamed Iheb

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Bodde här 1 natt i februari 2023
Svar från Ben Wozny - General Manager 19 feb. 2023
Dear Mr. Mohamed IhebWarmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comment, sharing your feedback, and for positively rating us.My team and I are happy to learn that you had a great experience, and that our friendly staff all assisted in accommodating your stay by ensuring that you had a positively memorable experience.Treating our guests with style is on top of our priorities.Your comment and evaluation are highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. We will make sure that it is shared with our team and throughout the hotel.Thank you for choosing to stay with us and looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

8/10 Bra

Mandeep

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i februari 2023
Svar från Ben Wozny - General Manager 13 mars 2023
Dear Mr. Mandeep,Warmest Greetings from Grand Hyatt Amman!On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your review, your positive rating.My team and I are happy to learn that you had a great experience, and that our friendly staff all assisted in accommodating your stay by ensuring that you had a positively memorable experience.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home.Sincerely,Ben WoznyGeneral Manager

10/10 Fantastiskt

Harout, Glendale

Bodde här 4 nätter i februari 2023
Svar från Ben Wozny - General Manager 6 mars 2023
Dear Mr. Harout, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your positive rating, and for choosing to stay with us.My team and I are happy to learn that you have enjoyed your stay with us, and that our friendly staff assisted in making it a positively memorable one. Looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home.Best Regards,Ben WoznyGeneral Manager