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Recensioner av Holiday Inn Amritsar Ranjit Avenue, an IHG Hotel

4 out of 5
Holiday Inn Amritsar Ranjit Avenue, an IHG Hotel
Block B, District Shopping Centre, Ranjit Avenue, Amritsar, Punjab

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 74 av 185 recensioner" "
8 - Bra i betyg. 64 av 185 recensioner" "
6 - Okej i betyg. 20 av 185 recensioner" "
4 - Dåligt i betyg. 13 av 185 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 185 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sehnazbir

Bodde här 1 natt i april 2024
Svar från Abhishek Srivastava - Asst. Channel Sales Manager 8 maj 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Abhishek SrivastavaAsst. Channel Sales Manager

10/10 Fantastiskt

Gurpinder Singh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very
Bodde här 2 nätter i mars 2024
Svar från Shiv 12 mars 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

2/10 Väldigt dåligt

Atul, Bothell

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Dirty pillows. Piece of plastic was in cookies.
Bodde här 1 natt i mars 2024
Svar från Shiv 15 mars 2024
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm Regards,Duty Manager.

10/10 Fantastiskt

Manpreet

Bodde här 1 natt i februari 2024
Svar från Shiv 22 mars 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

2/10 Väldigt dåligt

Ruhi

Bodde här 1 natt i februari 2024
Svar från Shiv 5 feb. 2024
Dear Guest,Greetings!Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warm Regards,Marketing Executive.

8/10 Bra

Amar

Bodde här 2 nätter i januari 2024
Svar från Shiv 22 mars 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

10/10 Fantastiskt

Amar

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent location
Bodde här 5 nätter i januari 2024
Svar från Shiv 5 feb. 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm Regards,Marketing Executive.

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Family stay comments
Flooring squeaky and coming off. Mattress was too old and beat. King size bed is almost the size of international queen size. Lack of coordination and system updating leading to inconvenience and confusion while checking out. No bill was given when payment was made. Staff was courteous though, I might say. Condensation on window was too much causing bad smell in room. The experience was just not what was expected from holiday inn.
Bodde här 2 nätter i december 2023
Svar från Shiv 20 jan. 2024
Dear Guest,Greetings!Thank you so much for taking the time to share your review!We truly regret the service lapse and completely understand how frustrating this must have been. This is to assure you that corrective measure have already been put in place and necessary steps have been taken to negate the reoccurrence.Feedback like yours gives us the opportunity to train ourselves better and make continuous changes for enhancement of guest experience.Request you to not judge our services on bases on this experience, and would love to have you back to give us another opportunity to serve you and experience the true Holiday Inn experience.Warm regards,Marketing Executive.

10/10 Fantastiskt

Janak Raj Kataria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Shiv 20 jan. 2024
Dear Guest,Greetings!Thanks for taking time to review us. Your kind words about your stay experience are much appreciated. We are delighted to know you like our hospitality. Our colleagues have been thanked for their empathic service.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Okej

Ashish

Bodde här 1 natt i november 2023
Svar från Shiv 20 nov. 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Fantastiskt

SINGH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
ALL OVER EVERY THINGS FINE
Bodde här 6 nätter i oktober 2023
Svar från Shiv 20 nov. 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Fantastiskt

amrit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service
Bodde här 1 natt i oktober 2023
Svar från Shiv 17 okt. 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Fantastiskt

Vinayak

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Courteous staff, good ambience. Located is a niche area.
Bodde här 2 nätter i september 2023
Svar från Shiv 7 sep. 2023
Dear Guest,Greetings!Thank you so much for taking the time to review us!Your kind words about your stay are much appreciated. Your appreciation for our colleagues' empathic service means a lot and motivates us to enhance guest experience. We are delighted to know you like our ambiance, location, and hospitality. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Okej

Rupinder, Olathe

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Property requires serious upgrades, bedding had stains and not clean. Bathroom had blinds in shower to block view from room and had mold on blinds. Bath towels need to be replaced as looks all worn out. Sofa in room is worn out. Holiday Inn I booked as I always had great experience in US but this property disappointed. Staff was friendly and breakfast was good. I will not chose this as cleanliness is topmost priority.
Bodde här 1 natt i juni 2023
Svar från Shiv 30 juni 2023
Dear Guest,Greetings!Thanks for taking time to review us and appreciating our colleagues for their empathic service. Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm Regards,Marketing Executive.

10/10 Fantastiskt

Narendra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i juni 2023
Svar från Shiv 30 juni 2023
Dear Guest,Greetings!Thanks for taking time to review us. Your kind words about your stay are much appreciated.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

10/10 Fantastiskt

Princedeep

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thx
Bodde här 1 natt i april 2023
Svar från Shiv 3 juni 2023
Dear Guest,Greetings!Thanks for your valuable feedback. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Okej

Aarushi

Bodde här 2 nätter i april 2023
Svar från Shiv 3 juni 2023
Dear Guest,Greetings!Thanks for your kind rating. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

10/10 Fantastiskt

Harbarinder

Bodde här 2 nätter i mars 2023
Svar från Shiv 28 apr. 2023
Dear Guest,Greetings!Thanks for your kind rating.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

4/10 Dåligt

Ratna

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Internet connection was constantly breaking up so that I could not do my work. Fridge in the room was not working it was replaced the second day. Sink was clogging and took two days to repair. Number of towels provided was insufficient, had to call to have additional. For the amount of money we payed in comparison to others in the hotel, our entire experience (including the view) was sub optimal.
Bodde här 3 nätter i mars 2023
Svar från Shiv 28 apr. 2023
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm regards,Duty Manager.

8/10 Bra

Cinthya Rebeca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
En general el hotel esta muy bien y el personal es muy amable. La tetera de nuestra habitación tenía agua cuando llegamos, es decir que no la lavaron de los huéspedes anteriores y cuando hicieron nuestro housekeeping no nos dejaron tapete para el baño ni más café.

6/10 Okej

Amanpreet

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Dalvinder

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i februari 2023

6/10 Okej

ARVIND

Bodde här 5 nätter i januari 2023

4/10 Dåligt

Sharmila, Harrow

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel in need of modernisation. Rooms were very dated as was the bed, bedding and towels. Corridor carpets were very dirty. Breakfast, although a good spread, was tasteless and most of the food was bland and cold. The staff however, were as good if not better than a 5 star hotel. They were extremely attentive and when things did not work in our room ( which was often the case) someone came to resolve the issue almost immediately. Location is also very good.

4/10 Dåligt

Sanjeev

Bodde här 2 nätter i december 2022

10/10 Fantastiskt

Harmeet

Bodde här 2 nätter i december 2022

10/10 Fantastiskt

Vikram Partap

Bodde här 1 natt i november 2022

2/10 Väldigt dåligt

Harpal

Bodde här 2 nätter i oktober 2022

2/10 Väldigt dåligt

Kulwant

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff very helpful and friendly
Bodde här 4 nätter i oktober 2022

8/10 Bra

sudhir

Bodde här 3 nätter i september 2022

6/10 Okej

Gil

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
The rooms are very old and in a bad condition. We had to ask several times to clean our rooms. Breakfast was great and varied.
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Gurpreet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good no complaints
Bodde här 2 nätter i augusti 2022

2/10 Väldigt dåligt

Evie

Reste med familjen
Gillade inte: Personal och service
This was truly one of the worst experiences of my life. Mr. SANDEEP the duty manager called my room and yelled at me . He wanted to charge me 40 dollars additional for breakfast that was supposed to be included. He should not be allowed to work in the hotel industry.
Bodde här 7 nätter i juli 2022

2/10 Väldigt dåligt

Harshminder

Bodde här 1 natt i april 2022
Svar från Duty Manager 27 apr. 2022
Dear Guest, Greetings!! Thank you for sharing your valuable feedback Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity. Looking forward to hearing from you at your earliest convenience.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Duty Manager 27 apr. 2022
Dear Guest, Greetings! Thank you for taking the time out to review us. Your kind words are much appreciated. Your review matters to us and we are thrilled to learn of your experience. We look forward to welcoming you again.

8/10 Bra

Himanshu

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2022

8/10 Bra

ERIC

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Pleasant stay
Pleasant stay , wud surely recommend to all
Bodde här 4 nätter i mars 2022
Svar från Duty Manager 27 apr. 2022
Dear Guest, Geetings! Thank you for taking the time out to review us. Your kind words are much appreciated. Your review matters to us and we are thrilled to learn of your experience. We look forward to welcoming you again.

10/10 Fantastiskt

neetu

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
GOOD AMBIENCE
Bodde här 1 natt i februari 2022
Svar från Duty Manager 2 mars 2022
Dear Ms. Neetu, Greetings !! Thank you for sharing your experience with us. We look forward to welcoming you back soon! Warm Regards, Duty Manager

2/10 Väldigt dåligt

Rajiv

Bodde här 2 nätter i november 2021

8/10 Bra

Amar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food and service very good!
Bodde här 7 nätter i september 2021
Svar från Duty Manager 26 okt. 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

8/10 Bra

Akanksha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff especially the house keeping staff is excellent and the front desk fulfills your request within minutes. Overall everyone is very respectful and friendly. Very comfortable stay at this hotel. Will definitely book here again in the future.
Bodde här 2 nätter i oktober 2021
Svar från Duty Manager 26 okt. 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

2/10 Väldigt dåligt

Abhishek

Bodde här 2 nätter i augusti 2021

8/10 Bra

Sahil

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was quite comfortable stay, property is located at very posh area. View from balcony of room is great.
Bodde här 1 natt i september 2021
Svar från Duty Manager 26 okt. 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

10/10 Fantastiskt

Lovepreet

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2021

6/10 Okej

rahat

Bodde här 2 nätter i september 2021
Svar från Duty Manager 26 okt. 2021
Dear Guest, Greetings !! Thank you for the rating. Please let us know the scope of improvement wherein we could have received higher rating from you. Warm Regards, Duty Manager

10/10 Fantastiskt

Pardeep

Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean hotel, excellent staff. Sagar at reception is extremely helpful. Definitely will stay again when next in Amritsar.
Bodde här 2 nätter i mars 2021
Svar från Team Holiday Inn Amritsar 5 apr. 2021
Dear Guest, Greetings !! Thank you for sharing your experience with us. At Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards Team Holiday Inn Amritsar

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2021
Svar från Team Holiday Inn Amritsar 12 mars 2021
Dear Guest, Greetings !! Thank you for sharing your breakfast experience with us. At Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards

10/10 Fantastiskt

Vineet

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Stay experience
The hotel is amazingly clean and comfortable. We haf some issue with the cooling of the room but the service guy was quick in fixing it. The location is good and is close to the city. The breakfast is great and overall our experience with holiday Inn was not less than super perfect.
Bodde här 4 nätter i januari 2021
Svar från Team Holiday Inn Amritsar 12 mars 2021
Dear Mr.Vineet, Greetings !! Thank you for the amazing review. We are delighted you had an amazing time staying at Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards Team Holiday Inn Amritsar