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Recensioner av Park Inn By Radisson Amritsar Airport

4 out of 5
Park Inn By Radisson Amritsar Airport
Opposite International Airport Adjoining, Ajnala Road, Amritsar, Punjab

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 57 av 187 recensioner" "
8 - Bra i betyg. 72 av 187 recensioner" "
6 - Okej i betyg. 31 av 187 recensioner" "
4 - Dåligt i betyg. 13 av 187 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 187 recensioner" "

8,0/10

Renlighet

7,8/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

pritpal

Bodde här 1 natt i april 2024

6/10 Okej

Harvinder or Ranbir

Reste med familjen
Gillade: Renlighet och personal och service
Older hotel, dated…one room was upgraded to a suite but both rooms were supposed to be 2 twin beds and both were changed to single queen or maybe king beds. The staff was a bit pushy regarding valet vs self parking an ls with baggage. The room service was just ok, the restaurant when open (breakfast) had better options. Refused to print my receipt and never emailed me a copy as promised.
Bodde här 2 nätter i april 2024
Svar från Park Inn By Radisson Amritsar Airport 24 apr. 2024
Dear Harvinder,We appreciate your detailed feedback and we apologize for the inconveniences you experienced during your stay. Your comments regarding the room setup, staff interactions, room service, and restaurant options have been duly noted. We will address these issues internally to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Yours SincerelyJitender SohalGeneral Manager

10/10 Fantastiskt

Jagjeet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Proximity to the airport.
Bodde här 1 natt i mars 2024

6/10 Okej

Nina

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

maninder

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel with amazing people working In it .
Bodde här 1 natt i februari 2024
Svar från Park Inn By Radisson Amritsar Airport 4 mars 2024
Dear Maninder,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that our team made your experience even more special. We hope to welcome you back soon!Yours SincerelyJitender SohalGeneral Manager

8/10 Bra

Satnam, Sacramento

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The restaurant could have offered better selection.
Bodde här 1 natt i februari 2024
Svar från Park Inn By Radisson Amritsar Airport 29 feb. 2024
Dear Satnam,We appreciate your feedback regarding the selection at the restaurant. We'll definitely take this into consideration to improve our offerings. Thank you for bringing this to our attention!Yours SincerelyJitender SohalGeneral Manager

8/10 Bra

Rakesh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a late night flight and it was very close to the airport. They provided the free shuttle service to airport as well. Hotel was under remodeling or construction.
Bodde här 1 natt i januari 2024
Svar från Park Inn By Radisson Amritsar Airport 13 feb. 2024
Dear Rakesh,Thank you for your feedback! We're glad to hear that our free shuttle service to the airport was helpful for your late night flight. We apologize for any inconvenience caused by the remodeling or construction happening at the hotel. We appreciate your understanding and hope to welcome you back in the future for an even better experience.Yours SincerelyJitender SohalGeneral Manager

8/10 Bra

Pradeep Kumar

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
personal was very helpfull. breakfast could be better but it wa Ok.
Bodde här 2 nätter i januari 2024
Svar från Park Inn By Radisson Amritsar Airport 27 jan. 2024
Dear Pradeep,Thank you for your kind feedback! We're glad to hear that our staff was helpful. We appreciate your suggestion about the breakfast and will take it into consideration. We hope to have the pleasure of serving you again soon.Yours SincerelyJitender SohalGeneral Manager

2/10 Väldigt dåligt

Hardish

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

4/10 Dåligt

Kamlesh

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Only one outlet out of all, in the room worked, hot water was available for only about 2 minutes after turning on the shower, even after following the instructions posted on the bathroom wall. Staff was helpful and courteous These are basic requirements and cannot be compromised upon.
Bodde här 2 nätter i januari 2024
Svar från Park Inn By Radisson Amritsar Airport 15 jan. 2024
Dear Kamlesh,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the hot water and electrical outlet in your room. Our team is working diligently to address these issues and ensure that they are promptly resolved. We appreciate your kind words about our helpful and courteous staff. Your satisfaction is our top priority, and we are committed to making your future stays more pleasant. Thank you for your understanding.Yours SincerelyJitender SohalGeneral Manager

6/10 Okej

Virat N

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The hotel is close to the airport which is the only good thing. The rooms are dull and dingy and the bathrooms ill designed. Breakfast is way below standard.
Svar från Park Inn By Radisson Amritsar Airport 10 jan. 2024
Dear Virat,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's proximity to the airport convenient. We're sorry to hear that you were not satisfied with the room conditions and bathroom design. We appreciate your input, and we'll take your comments into consideration as we strive to improve our facilities. We apologize if our breakfast did not meet your expectations. We appreciate your feedback and hope to have the chance to provide you with a better experience in the future.Yours SincerelyJitender SohalGeneral Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Raddison Blue is better than Park inn
Overall condition of the hotel was poor. Staff was nice. I came from US and was expecting better hotel. Previously , I stayed in Raddison Blue and I was not that there is another hotel called Raddison Park Inn. I lived Raddison Blue and I did not like Park inn. It’s my mistake and I didn’t know that there are two different kind of hotels next to each other. I will recommend not to book park inn qnf always book Raddison Blue.
Bodde här 1 natt i december 2023
Svar från Park Inn By Radisson Amritsar Airport 3 jan. 2024
Dear Guest,Thank you for sharing your feedback on your recent stay. We appreciate your kind words about our staff and we apologize for any disappointment you experienced with the overall condition of our hotel. We understand how important it is to meet our guests' expectations, especially when coming from a different hotel. We apologize for any confusion regarding the two different hotels, and we appreciate your recommendation to book Radisson Blue in the future. We strive to improve and hope to welcome you back for a more enjoyable experience.Yours SincerelyJitender SohalGeneral Manager

2/10 Väldigt dåligt

Ayesha

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad experience
Very dirty hotel (room, bathroom). Geyser not working properly that too in winter season.
Bodde här 1 natt i december 2023
Svar från Park Inn By Radisson Amritsar Airport 29 dec. 2023
Dear Ayesha,We are sorry to hear about your experience. We apologize for any inconvenience caused. We take your feedback seriously and will address the issues you mentioned regarding the cleanliness and the geyser. Please rest assured that your feedback will be used to improve our services. Thank you for bringing this to our attention.Yours SincerelyJitender SohalGeneral Manager

6/10 Okej

Sunder

Amritsar has a few choice of top rated hotels
while I waited for long in the airport for the free shuttle , the driver was given a wrong phone number by the reservation team , so had to shell out many time more for a short ride with Uber, I do appreciate the staff are trying their best to keep everything going , but there are untrained staff who dont answer if they are not able to , stay was OK just as any other 3 star hotel, lots could be improved as it is a prime property , food was not bad but not in the great category.
Bodde här 4 nätter i december 2023
Svar från Park Inn By Radisson Amritsar Airport 13 dec. 2023
Dear Sunder,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with the shuttle service and the wrong phone number provided to the driver. We understand the frustration it caused and we will address this issue with our reservation team to ensure it doesn't happen again. We appreciate your understanding and patience. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future.Yours SincerelyJitender SohalGeneral Manager

10/10 Fantastiskt

amrit

Gillade: Renlighet, personal och service och boendets skick och faciliteter

6/10 Okej

ATUL

Gillade: Renlighet
Gillade inte: Bekvämligheter
The staff did not stick to appointment time at SPA, despite the same being fixed in advance.
Bodde här 2 nätter i november 2023
Svar från Park Inn By Radisson Amritsar Airport 18 nov. 2023
Dear Atul,Thank you for sharing your feedback. We apologize for the inconvenience caused by the delay in sticking to the appointment time at our SPA. We will address this issue with our staff to ensure it doesn't happen in the future. We appreciate your understanding and hope to have a chance to serve you better next time.Yours SincerelyJitender SohalGeneral Manager

2/10 Väldigt dåligt

Nirmal, Delta

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Glen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staying at the Park Inn by Radisson was quite nice! It was convenient to stay near the airport as the trip was a short one. Thank you for the clean and comfortable room!
Bodde här 2 nätter i oktober 2023
Svar från Park Inn By Radisson Amritsar Airport 30 okt. 2023
Dear Glen,Thank you for taking the time to share your feedback! We're glad to hear that you had a nice stay at Park Inn by Radisson. It's great to know that our convenient location near the airport and clean and comfortable room added to your overall experience. We hope to welcome you back soon for another enjoyable stay!Yours Sincerely,Jitender SohalGeneral Manager

10/10 Fantastiskt

Sukhvinder kaur

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Tarlochan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Short stay
Very friendly staff and helpful.
Bodde här 1 natt i oktober 2023
Svar från Park Inn By Radisson Amritsar Airport 22 okt. 2023
We are so happy to hear that. Thank you so much for the feedback. Sincerely Jitender Sohal General Manager

2/10 Väldigt dåligt

Tarnjit

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Definitely not 4 star quality. The water for shower was not even hot. It was only warm and just for 10 min only. It was the worst hotel I’ve ever stayed in in my life
Bodde här 1 natt i oktober 2023
Svar från Park Inn By Radisson Amritsar Airport 9 okt. 2023
Dear Tarnjit,We apologize for the inconvenience you faced during your stay. We understand the importance of a comfortable shower experience and will address the issue to ensure it doesn't happen again. Thank you for bringing it to our attention.Yours SincerelyJitender SohalGeneral Manager

8/10 Bra

Olatunji

Gillade: Bekvämligheter
Place worked well for me, because it’s located right down the highway from the airport. In-house food service was prompt and decent. Outside of the busier hustle and bustle of the city but easy taxi access at if you want a ride to the city center areas. Lots of staff and they stay busy making the place work for guests.
Bodde här 4 nätter i september 2023
Svar från Park Inn By Radisson Amritsar Airport 4 okt. 2023
Dear Olatunji,Thank you for your kind review! We're delighted to hear that our convenient location near the airport and the prompt and decent in-house food service worked well for you. Our aim is to provide a comfortable and hassle-free stay for our guests. We appreciate your feedback and hope to welcome you back again soon!Yours SincerelyJitender SohalGeneral Manager

8/10 Bra

Kamaljit

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Park Inn By Radisson Amritsar Airport 3 sep. 2023
Thank you for the rating & your valuable feedback. It was a pleasure to have you. We hope to see you again. We will spare no effort in striving for excellence. Our ultimate aim is to earn your esteemed 5-star rating, and we will work diligently to achieve this goal.Sincerely Jitender SohalGeneral Manager

8/10 Bra

Olatunji

They put in the effort to deliver service regardless of language barriers between guests and staff. And that goes a long way. Property is still under development and so is the general area, and comparatively for any other airport hotels around ,at the price they offer, there is not much to complain about. Air conditioning worked cold, so well I wanted to raise the temperature setting but never bothered calling for help to unlock the control panel. Hot water Gyser for the shower was not hot but I managed with barely luke warm output. They do a good restaurant and put good effort into service there.
Bodde här 2 nätter i juli 2023
Svar från Park Inn By Radisson Amritsar Airport 2 aug. 2023
Dear Olatunji,Thank you for taking the time to provide feedback on your recent stay. We appreciate your kind words regarding our staff's efforts in providing service despite the language barriers. As you mentioned, our property and the surrounding area are still under development. However, we strive to provide a comfortable stay at a competitive price compared to other airport hotels. We apologize for any inconvenience caused by the air conditioning temperature being too cold. Please feel free to reach out to us during your next stay if you require assistance with adjusting the control panel. Regarding the hot water in the shower, we apologize for the lukewarm output. We will take immediate steps to address this issue to ensure a more enjoyable shower experience for our guests. Thank you for acknowledging our restaurant's efforts in providing good service. We will continue to make every effort to deliver a satisfying dining experience for our guests.Yours SincerelyJitender SohalGeneral Manager

6/10 Okej

NARINDER S

Reste med familjen
Near airport
Bodde här 1 natt i juli 2023
Svar från Park Inn By Radisson Amritsar Airport 7 okt. 2023
Thank you for your review and ratings.

8/10 Bra

Rita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Park Inn By Radisson Amritsar Airport 7 okt. 2023
Thank you for your review and ratings.

4/10 Dåligt

Manish

Bodde här 2 nätter i juni 2023
Svar från Jitender Sohal, General Manager 16 juli 2023
Hi Manish,Thank you for your honesty. We are sorry for being average, I would love to know more about how we can change that in your eyes.We hope to see you again. We promise to work hard and become the best upon your next visit to us in the near future to get that 5-star rating from you.

8/10 Bra

Nisha

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very helpful and polite staff. Very welcoming and friendly.
Bodde här 1 natt i april 2023
Svar från Jitender Sohal, General Manager 1 maj 2023
We appreciate your kind words and truly hope to host you again in the future. Thank you for choosing to stay with us and for taking the time to write us such a wonderful review! Yours Sincerely Jitender Sohal General Manage

8/10 Bra

Pedro

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport, free shuttle to both airport and golden temple.
Bodde här 1 natt i april 2023
Svar från Park Inn By Radisson Amritsar Airport 11 apr. 2023
Thank you for the rating & your valuable feedback. It was a pleasure to have you. We hope to see you again. We promise to work hard and become the best, to get that 5-star rating from you.Sincerely Jitender SohalGeneral ManagerWe are so happy to hear that. Thank you so much for the feedback.Warm RegardsJitender SohalGeneral Manager

4/10 Dåligt

Cynthia, Brookline

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked everything about this property and the staff were so helpful. However I was staying on the same floor as the restaurant and at 2 a.m some workers were throwing dishes and pans in trolley to load up for cleaning and were loudly shouting outside my room. It woke me up and I had to get out of bed to tell them to be quiet. Owing to this I could not get back to sleep and slept poorly. Te rest of staff so helpful but my stay was ruined by these inconsiderate cleaning staff
Bodde här 1 natt i mars 2023
Svar från Park Inn By Radisson Amritsar Airport 3 apr. 2023
Dear Cynthia,Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay with us and that our staff were helpful. We apologize for the disruption caused by the cleaning staff during your stay. We agree that their behavior was inconsiderate and we will take this matter seriously and ensure that it does not happen again.We would like to assure you that we take all feedback seriously, and address any issues immediately.We hope to have the opportunity to welcome you back soon, and provide a much better experience for you.Yours SincerelyJitender SohalGeneral Manager

8/10 Bra

Rakhee

Bodde här 3 nätter i mars 2023
Svar från Park Inn By Radisson Amritsar Airport 3 apr. 2023
Dear Guest, Thank you for your ratings. Warm Regards Jitender Sohal General Manager

10/10 Fantastiskt

Iqbal singh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Park Inn By Radisson Amritsar Airport 3 apr. 2023
Dear Guest, Thank you for your ratings. Warm Regards Jitender Sohal General Manager

8/10 Bra

Guravtar Singh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was fine, Main reception was being refurbished, but there was no sign to guide you to the new reception, anyway needs bit of improvement on the breakfast menu,, but staff was friendly specially Girl at the reception Gagan , very helpful, Airport shuttle was brilliant, driver loaded and unloaded our luggage at departure, brilliant
Bodde här 1 natt i mars 2023
Svar från Park Inn By Radisson Amritsar Airport 3 apr. 2023
Dear Guravtar,Thank you for your feedback! We apologize for any inconvenience caused during the refurbishment of our main reception. We will take your suggestion regarding better signage into consideration to ensure that our guests can easily locate our new reception. We appreciate your honesty regarding our breakfast menu and will review it to make improvements where necessary. We are glad to hear that our staff, especially Gagan, were helpful during your stay, and that our airport shuttle service met your expectations.We hope to welcome you back soon and exceed your expectations in all aspects of your stay. Thank you!Yours SincerelyJitender SohalGeneral Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Really disappointed, hotel was unclean and beds were uncomfortable. Bathroom was dirty. Needed a good clean. Food was on the curtain in the room.
Bodde här 1 natt i mars 2023
Svar från Park Inn By Radisson Amritsar Airport 3 apr. 2023
Dear Guest,I am truly sorry to hear that you were not satisfied with your recent stay at our hotel. Please accept our sincere apologies for any inconvenience caused by the unclean condition of your room, as well as the uncomfortable beds, dirty bathroom, and food on the curtain. We take all customer feedback seriously, and I assure you that we will investigate the issue thoroughly to ensure that such a situation never happens again. Please know that we do have strict cleanliness protocols in place, and we are taking immediate actions to address any areas that were found to be problematic during your stay.Your comfort is of the utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion. We value your patronage and would like the opportunity to make your next stay a pleasant one.Thank you for bringing this to our attention, and we hope to have the chance to restore your faith in our hotel in the future.Yours SincerelyJitender SohalGeneral Manager

10/10 Fantastiskt

Gerald

Bodde här 1 natt i mars 2023
Svar från Park Inn By Radisson Amritsar Airport 3 apr. 2023
Dear Guest, Thank you for your ratings. Warm Regards Jitender Sohal General Manager

4/10 Dåligt

Disha

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i februari 2023
Svar från Park Inn By Radisson Amritsar Airport 8 feb. 2023
Hi Disha, Thank you for your honesty. We are sorry for being average, We hope to see you again. We promise to work hard and become the best upon your next visit to us in near future to get that 100% satisfactory star rating from you. Sincerely Jitender Sohal General Manager

8/10 Bra

Jasjeet

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Park Inn By Radisson Amritsar Airport 1 feb. 2023
Thank you for the rating & your valuable feedback. It was a pleasure to have you. We hope to see you again. We promise to work hard and become the best, to get that 5-star rating from you.Sincerely Jitender SohalGeneral ManagerWe are so happy to hear that. Thank you so much for the feedback.Warm RegardsJitender SohalGeneral Manager

8/10 Bra

Neeraj

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
We were 2 families and had 2 superior rooms. The best thing in the property is the staff both at the restaurant and at the front office which is very courteous, friendly and attentive. Room service was also quick and efficient. Rooms were spacious, neat and clean. Few things that can be improved are: 1. Sleeping mattress in the sofa beds in the room need to be replaced 2. Thermostat wasnt working in one of the rooms we had 3. Restaurant was quite busy during breakfast and seating was limited. The staff did indicate that a large restaurant is being built on the 5th floor but is in progress. Overall we had a decent experience and were happy with our stay
Svar från Park Inn By Radisson Amritsar Airport 24 jan. 2023
Dear Neeraj,Thank you so much for your feedback! We're so happy to hear that you enjoyed your stay with us and that you found our staff to be courteous, friendly, and attentive. We will be sure to pass along your compliments. We're sorry to hear that you had some issues with your room and we will be sure to look into those things.We hope you'll give us another chance the next time you're in town!Yours SincerelyJitender SohalGeneral Manager

8/10 Bra

Manjinder

Gillade: Renlighet och personal och service
It was convenient to stay there and it is reasonable for what we paid. Seems bit old and unclean compared to new hotels.

10/10 Fantastiskt

NIKHIL

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay
Bodde här 1 natt i oktober 2022
Svar från Jitender Sohal General Manager 31 okt. 2022
Dear Guest,Thank you for your ratings and review. We look forward to welcome you again.Regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Jitender Sohal General Manager 14 okt. 2022
Dear Guest,Thank you for your ratings and review. We look forward to welcome you again.Regards

6/10 Okej

Preeti

Reste med familjen
It was nice stay.
Bodde här 1 natt i augusti 2022
Svar från Jitender Sohal General Manager 13 aug. 2022
Dear Guest, Thank you for your ratings an review. We look forward to welcome you again. Regards

2/10 Väldigt dåligt

Himanshu

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Not able to do late checkout even though I checked in at night around 11 pm
Bodde här 1 natt i april 2022
Svar från Jitender Sohal General Manager 11 apr. 2022
Dear guest, We sincerely apologize for the inconvenience caused, if any. We would like to highlight that early check in and late check out are usually provided to guests in such needs. However, this can be done subject to availability basis only. Regards

8/10 Bra

Jaspal Singh

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great always to stay here and helps with our onward journey back to the UK from Amritsar airport.
Bodde här 1 natt i april 2022
Svar från Jitender Sohal General Manager 11 apr. 2022
Dear Guest, Thank you for your ratings and review. We look forward to welcome you again. Regards

10/10 Fantastiskt

Matwinder

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a fantastic stay. Enjoyed
Bodde här 1 natt i mars 2022
Svar från Jitender Sohal General Manager 2 apr. 2022
Dear Guest, Thank you for your ratings and review. We look forward to welcome you again. Regards

2/10 Väldigt dåligt

Jagjot

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Staff was terrible they dont know how to talk with guests. They were so rude. I was the one who booked the room but staff called the security to throw me out of the hotel. This is unacceptable i am never coming back to this hotel.
Bodde här 1 natt i februari 2022
Svar från Jitender Sohal General Manager 8 mars 2022
Dear Guest, Thank you for your ratings and review. We looked up for your reservation with the screen name by which the review is written. We are sorry but we could not locate your reservation and request you to kindly share more detail at your convenience for us to be able to take the corrective action and do our in detail investigation because such conduct is not tolerated at our hotel. Regards

4/10 Dåligt

Tushar

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Not very Good
Breakfast spread was not varied and same menu everyday, in addition room service was very slow. Room sizes are also a bit small.
Bodde här 2 nätter i februari 2022
Svar från Jitender Sohal General Manager 15 feb. 2022
Dear Guest, We sincerely apologize for the inconvenience caused. We would like to bring to your attention that we are a limited service hotel and the breakfast spread is laid out as per the brand standards of the organization with few changes in main dishes each day. We would also like to add that the room sizes are also as per the brand standards. We do understand that you did not enjoy a good experience for room service and request you to kindly consider this as anomaly and not our regular standard of service. Regards

6/10 Okej

Naomi

Gillade: Renlighet och rummets bekvämlighet
Not worth money paid
On arrival the building looked as if it had been knocked down and I was then told there was no wi fi and no restaurant I managed to get upgraded to the hotel attached after some discussion with management as the info given was misleading. Food meant to be a la carte and when ordering a continental meal still full of spice ..crissaints and breakfast were hard and so were the pastrys not worth the money paid . Staff were fairly helpful but being nowhere near anywhere they want to charge a fortune for a driver just book an Uber its a lot cheaper ..spa also looks like a bombsite
Bodde här 2 nätter i januari 2022
Svar från Jitender Sohal General Manager 23 jan. 2022
Dear Guest, Thank you for taking out time to review us. We see that there is some misunderstanding for restaurant not being in the hotel whereas we do however, serving only breakfast at the moment. Lunch and dinner is served at the adjoining hotel since we are a cluster of 2 hotels here. The feedback on the food has been shared with chef and we will do all in our capacity to ensure such situation do not arise in future. The WiFi was unfortunately down due to a technical glitch from the service provider's end. We would also take the opportunity to highlight that hotel prices for transportation can not be kept same as taxi providers because of various cost attached in providing the service. Regards

6/10 Okej

Lakhwinder

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Jitender Sohal General Manager 5 feb. 2022
Dear Guest, Thank you for your ratings. We look forward to welcome you soon. Regards

6/10 Okej

Deep

Affärsresenär
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Jitender Sohal General Manager 17 dec. 2021
Dear Guest, Thank you for your ratings and review. We look forward to welcome you again. Regards