Dear Mr. Ashwasti,Thank you for sharing your detailed feedback on Expedia.com. We sincerely apologize for the inconveniences you faced during your stay. Your concerns are taken seriously, and we deeply regret the lapses in service you experienced.1. We are truly sorry for the mix-up with the room assignment. Such an error is unacceptable, and we apologize for any embarrassment caused.2. The issue with staff not being in uniform has been noted, and we will address this promptly to ensure proper identification for guests.3. We apologize for the poor experience with the Wi-Fi. Rest assured, we will investigate and improve the connectivity issues.4. The lack of hot water for your entire stay is indeed unacceptable. We are investigating this matter to ensure that such issues are promptly resolved in the future.5. Your feedback about the absence of a chain lock in the hotel rooms is noted. We will assess the security measures and make necessary improvements.6. We apologize for the malfunctioning bathroom doors and will ensure they are promptly repaired.7. We regret if the current state of the property did not align with your expectations. We appreciate your understanding that it is still undergoing renovations, and we will strive to provide a more accurate portrayal in our communications.Regarding the lack of contact from the management, we sincerely apologize. Kindly contact operations@earthresorts.inWe appreciate your valuable feedback, and if your travels bring you back to the area, we would be grateful for the opportunity to provide you with an improved experience.Warm regards,Dipayan ChandaOperations ManagerThe Earth Amritsar

Dear Mr. Smith,Greetings from The Earth – Amritsar!!!At the outset, I would like to thank you for providing us with your valuable feedback.It was a pleasure having you stay with us. It is our earnest endeavour to ensure that our guests enjoy a memorable experience, and I am delighted to know that you enjoyed the room and other facilities.We are happy to note that we were able to create a pleasant experience and make a difference to you during your stay with us at The Earth.Your feedback has been shared with my team and we assure you that all your highlighted concerns will be revisited for necessary corrections.We greatly value your patronage and look forward to welcoming you back with us in near future.Warm Regards,Sanjay K. PankajResort ManagerThe Earth Amritsar

Dear Ms. Brittany,Greetings from The Earth Amritsar!Many thanks for sharing your compliments for the team at The Earth Amritsar. I am glad the team made your experience memorable across each of your service encounters at the resort.Your appreciation of our services means a lot to us. I am sure that all the team members will be overjoyed to read about their special mention. Your appreciation has been shared with Deepti and fellow colleagues.We look forward to welcoming you back in the near future.Assuring you of our best services at all times. Warm RegardsSanjay K PankajResort ManagerThe Earth Amritsar

Dear Sir,Greetings from The Earth – Amritsar!!!At the outset, I would like to thank you for providing us with your valuable feedback.It was a pleasure having you stay with us. It is our earnest endeavour to ensure that our guests enjoy a memorable experience, and I am delighted to know that you enjoyed the room and other facilities.We are happy to note that we were able to create a pleasant experience and make a difference to you during your stay with us at The Earth.Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back with us in near future.Warm Regards,Sanjay K. PankajResort ManagerThe Earth Amritsar