Reception

Recensioner av Maxhotel Amsterdam Airport Schiphol

2.5 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 433 av 1009 recensioner" "
8 - Bra i betyg. 381 av 1009 recensioner" "
6 - Okej i betyg. 107 av 1009 recensioner" "
4 - Dåligt i betyg. 49 av 1009 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 1009 recensioner" "

8,2/10

Renlighet

8,8/10

Personal och service

7,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
You get what you pay for. I just needed a bed and a shower.
Bodde här 1 natt i februari 2024
Svar från Ana from the Maxhotel Amsterdam Airport Schiphol 11 feb. 2024
Dear Kenneth, thank you for your review. We appreciate your valuable feedback and it help us to continuously improve. We hope you give us another chance to provide you more positive stay. Safe travels!

8/10 Bra

Jacob

Bodde här 4 nätter i oktober 2023
Svar från mk 27 okt. 2023
Dear Jacob, Thank you for taking the time to share your positive experience with us! Our team is dedicated to ensuring our guests have a pleasant and seamless experience, and your kind words are a great reward for their efforts. We look forward to welcoming you back in the future and providing you with excellent service once again! Kind regards, Michella from the Maxhotel Amsterdam Airport Schiphol

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bilderna är en skönmålning av verkligheten
Hotellet är mer ett motell som ligger nära bussen till flygplatsen. Ingenting att rekommendera.
Bodde här 1 natt i juli 2023
Svar från Haweya 4 aug. 2023
Dear Anonymous, Thank you for your review! We appreciate your feedback. It helps us to keep the focus and improve. Kind regards, Haweya- Front office Maxhotel Amsterdam Airport Schiphol

6/10 Okej

Verifierad resenär

Bodde här 1 natt i juli 2023
Svar från Haweya 1 aug. 2023
Dear Anonymous, Thank you for your review! We appreciate your feedback and are glad to hear that you enjoyed your stay. It was a pleasure to have you as a guest and hope to welcome you in our hotel again in future! Kind regards, Haweya- Front office Maxhotel

10/10 Fantastiskt

Niloofar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Haweya 24 juli 2023
Dear Niloofar, Thank you for your review! We appreciate it a lot and it helps us to keep the focus. It was a pleasure having you as our guest. We hope to welcome you again in the near future. Kind regards, Haweya- Front office Maxhotel Amsterdam Airport Schiphol

10/10 Fantastiskt

Falilou

Bodde här 1 natt i juni 2023
Svar från Ana from the Maxhotel 23 juni 2023
Dear Falilou, thank you for your 5 star review. We are glad that you enjoyed your stay. We thank you for choosing us and you are always welcome to stay with us again! Kind regards,

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
It’s close enough to Amsterdam but there’s nothing at all to explore nearby - not even a place to grab some breakfast. The hotel lacks everything - from basics like a garbage bin in the bathroom to a breakfast/kitchen corner so you make a sandwich. Worth the money? Not really, especially not for any of the food items available at the front desk. Friendly staff, though.
Bodde här 2 nätter i juni 2023
Svar från Ana from the Maxhotel Amsterdam Airport Schiphol 19 juni 2023
Dear guest, we very much appreciate your feedback regarding your stay. I will be sure toshare your feedback with our team, who always enjoys hearing from our guests. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

10/10 Fantastiskt

Christer

Bodde här 1 natt i april 2023
Svar från Haweya 25 apr. 2023
Dear Christer, Thank you for your review! We really appreciate it and it helps us to keep the focus. We are glad you've had a pleasant stay and we look forward to welcome you again in the future! Kind regards, Haweya from the Maxhotel

8/10 Bra

Shahrookh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
trevligt
Det var en lugn och trevlig miljö nära buss till amsterdam city 3min promenad till bussen
Bodde här 4 nätter i april 2023
Svar från do 21 apr. 2023
We are really glad that you enjoyed your stay with us quite so much. We are hoping to welcome you again in the future!

10/10 Fantastiskt

Gorica

Bodde här 1 natt i december 2022
Svar från Joanna 14 dec. 2022
HI Gorica,Thank you for taking the time to rate your stay at Maxhotel Amsterdam Airport Schiphol.We are very to receive your 10 out of 10 score for our hotel. It was a pleasure having you as our guests and we hope that you were able to enjoy your visit.We hope to welcome you again in the future.

10/10 Fantastiskt

Gorica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022
Svar från Haweya from Maxhotel 13 dec. 2022
Dear Gorcia, Thank you for taking the time to leave us a review. We are very happy to read that you had an amazing time during your stay at Maxhotel Amsterdam Airport Schiphol. We strive to do our best and assist guest in the best possible ways. It was a pleasure having you as our guest and we look forward to welcoming you in the future. Kind Regards, Haweya Maxhotel Amsterdam Airport Schiphol

10/10 Fantastiskt

Mahmoud

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2022
Svar från Roland from Maxhotel 12 sep. 2022
Dear Mahoud,Thank you for staying at our hotel.We appriciate your review a lot.Kind regards,

8/10 Bra

Caroline

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt för mellanlandning
Bodde här 1 natt i juli 2022
Svar från Roclycida 18 juli 2022
We are delighted with your 8 star-rating. Our team always strives to provide our guests with the most personal and friendly service and we are glad to read that you’ve experienced it in such a manner.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
Rummet var litet och någon frukost serverades ej. Bra service i övrigt.
Bodde här 4 nätter i april 2022
Svar från Diana 1 maj 2022
Dear Guest, Thank you for taking the time to write a review for us! We apologise for the inconveniences caused. We hope that, despite these remarks, you’ve had a pleasant time in Amsterdam. It was a pleasure having you as our guest and hope to welcome you again soon.

8/10 Bra

Thiago

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was one of the cheapest places to stay in Amsterdam, it is a bit far from the city but has good connections to other cities and to AMS. The pictures are accurate and the room is just as you see in the pics. Nothing much to do around the hotel, apart of taking a bus elsewhere.
Bodde här 3 nätter i april 2022
Svar från Adriano 27 apr. 2022
Dear guest, Thank you for your nice review, we hope to see you again soon! Kind regards, Maxhotel

10/10 Fantastiskt

Ove

Bodde här 1 natt i april 2022
Svar från Adriano 27 apr. 2022
Dear Ove, Thank you for your nice review, we hope to see you again soon! Kind regards, Maxhotel

8/10 Bra

Heidi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good service and niece hotell
Bodde här 1 natt i november 2021
Svar från Joanna 16 nov. 2021
Thank you for your great review and for choosing our hotel. We are glad to hear that you liked your stay and our rooms. It was a pleasure having you as our guest and hope to welcome you again soon.

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021
Svar från Joanna 10 nov. 2021
Thank you for your great review and for choosing our hotel. We are glad to hear that you liked your stay and our rooms. It was a pleasure having you as our guest and hope to welcome you again soon.

6/10 Okej

Luanne

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I arrived at the hotel at 1 am for a few hours sleep between connecting flights. Staff was super nice but other than that, this hotel had a sketchy vibe. The sheets were clean but the rest of the room was not. No soap for the shower, super small room, sketchy area. The room I was assigned was on the ground floor which was also concerning considering the area outside. There is a run down casino attached to the hotel. There is no hotel shuttle to the airport so it was $60 euro total too and from the airport. There is a public bus but I was traveling solo and didn’t feel comfortable taking public transport in Amsterdam so late at night and then again early in the morning. Do yourself a favor and pay a little extra for a nicer hotel with a shuttle. Also note to hotel:why not pay your maids more and have them clean properly?
Bodde här 1 natt i maj 2024
Svar från Rocio. 27 maj 2024
Dear Luanne, We deeply apologize for the issues you encountered during your stay. Our standards are much higher than what you experienced, and it's truly regrettable that they were not met. Our ultimate goal is to ensure that all our guests feel comfortable and at home during their time with us. Rest assured, we will thoroughly investigate what occurred to prevent any recurrence in the future.We understand your concerns about taking public transport late at night, especially as a solo traveler. However, we want to assure you that the public transportation options available near our hotel are safe and reliable. Many of our guests, as well as our staff, use these services at various hours without experiencing any issues. Rest assured that your safety is our top priority, and we would never compromise it. If you have any further concerns or questions about transportation options, please don't hesitate to reach out to our reception staff, who are available 24/7 to assist you.We are truly sorry that your experience did not meet your expectations, and we would love the opportunity to demonstrate the full potential of our hotel to you. It would be wonderful if you could give us another chance to provide you with the exceptional stay you deserve. Please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to make your next stay more enjoyable.Best regards, Rocio.

6/10 Okej

Elina, Ape

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Ik had kamer geboekt voor 2weeken. Die was so klein, die kan niet eens “kamer “noemen, en daar betaal je €100 per dag. Dat maakt niet uit, maar toen ik binnen kwam, de kamer was noet goed schon gemaakt. In 2 weeken werd me kamer 3x schongemaakt. 😅 zou goed zijn, schon gemaakt was niets, alleen bed gemaalt. Na een week verblijf ik moest beneden gaan om te vragen of aub iemand kan kamer staufsaugen voor het esrste keer! Higene is echt niet in deze hotel, voor een nacht maakt niet zo viel uit. Geen aanraader. Personeel was wel vriendelijk.
Bodde här 13 nätter i maj 2024
Svar från Rocio 27 maj 2024
Dear Elina, We apologize for the inconvenience you experienced during your stay. The size of our rooms is designed to offer the best possible prices to our guests. However, we understand that it may not have met your expectations, especially given the rate you paid. Prices can vary depending on demand, and it's possible that rates were higher due to the dates of your stay.Additionally, we want to clarify that we are a green hotel, and as part of our sustainability efforts, we clean rooms once every three days. We regret that this was not properly explained to you during the check-in process. Furthermore, we apologize for any inconvenience caused by the lack of cleaning service on the stayover dates, which were public holidays on May 19th and 20th. This may have resulted in delays in receiving your room cleaning.However, we acknowledge that waiting a week for room cleaning is unacceptable, and we are deeply sorry that the cleaning you received did not meet our standards. This is not the level of hygiene we strive to provide for our guests. We will investigate what occurred in your case to prevent it from happening again in the future.We appreciate your feedback about our friendly staff, and we apologize once again for the shortcomings you experienced during your stay. If you would be willing to give us another chance, we would love the opportunity to provide you with a better experience. Please feel free to reach out to our management team if you have any further concerns or if there's anything we can do to make amends.We genuinely value your feedback and would be thrilled to welcome you back with open arms, ready to ensure you have a much better experience and create unforgettable memories together!Best regards, Rocio.

6/10 Okej

Jeff

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Currently suffering from interminable pavement/road reconstruction. Not the fault of the hotel but very annoying. Good bus and train connections to schipol and haarlem, especially bus 300 door to door almost. The mattress cover was disgusting, it was alive.
Bodde här 3 nätter i maj 2024
Svar från Rocío. 27 maj 2024
Dear Jeff, We genuinely regret any inconvenience caused during your stay due to the ongoing road reconstruction nearby. While this situation is beyond our control, we understand the frustration it can cause and are hopeful for a swift resolution to restore normalcy.Regarding the issue with the mattress cover, please accept our sincerest apologies. It is completely unacceptable for such a situation to occur, and we take cleanliness very seriously. We will immediately investigate what happened to prevent any recurrence in the future.We would love the opportunity to demonstrate what we're truly capable of and showcase the many offerings we have available. Your satisfaction is paramount to us, and we'll be eagerly awaiting another chance to welcome you with warm smiles and create unforgettable memories.Best regards, Rocío.

8/10 Bra

musawer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alles gute guten Mitarbeiter
Bodde här 2 nätter i maj 2024
Svar från Oktay 25 maj 2024
Hi Musawer,We appreciate your great review, thank you so much for your time! We are thrilled about your kind words about our staff, we are trying to do our best to make our guest feel at home everyday. Looking forward to welcoming you again, hopefully near future! Safe travels.OktayMaxHotel Amsterdam Airport Schiphol

8/10 Bra

Kelando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome and affordable
Bodde här 1 natt i maj 2024
Svar från Luis 25 maj 2024
Thank you for your kind words, Kelando! We're delighted to hear you had an awesome experience with us and found our accommodations affordable. Providing a great stay at a reasonable price is what we aim for. We look forward to welcoming you back for another awesome stay in the future!

8/10 Bra

Leszek

Gillade: Renlighet och personal och service
No transportation from the terminal take shuttle of the neighbouring hotels ;)
Bodde här 2 nätter i april 2024
Svar från Rocío 24 maj 2024
Dear Leszek,Thank you for sharing your experience with us. We apologize for any inconvenience regarding transportation from the terminal. While we do not have our own shuttle service, we want to remind you that there are numerous buses available from the airport that can be a convenient alternative.We're glad to hear that you were able to utilize the shuttle service from a neighboring hotel. We sincerely appreciate your choice to stay with us and are pleased that you had an enjoyable overall experience.We genuinely hope to have the pleasure of welcoming you back in the future. We'll be here with plenty of smiles, ready to create more unforgettable memories together.Thank you once again, and have a wonderful day!Warm regards,Rocío.

10/10 Fantastiskt

MD JASIM UDDIN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Luis 25 maj 2024
We're thrilled to receive a perfect score from you. It's our goal to exceed expectations and provide a five-star experience for all our guests. We appreciate your feedback and hope to have the pleasure of hosting you again soon!

6/10 Okej

Abdolsamad

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
00
Bodde här 2 nätter i maj 2024
Svar från Rocio 21 maj 2024
Dear Absolsamad,Thank you for choosing us!Knowing that you had a good time means a lot to us. We hope to have the opportunity to welcome you back in the future!We promise you more smiles and unforgettable moments!Best regards,Rocío

8/10 Bra

Alen

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
It’s okay
Bodde här 2 nätter i maj 2024
Svar från Oktay 20 maj 2024
Dear Alen,Thanks for your time to review us! We are glad that you enjoyed your stay here. We are looking forward to welcoming you soon!Best wishes,

6/10 Okej

Maximilian

Gillade: Renlighet
Only average service but very expensive
Bodde här 1 natt i maj 2024
Svar från Rocío 20 maj 2024
Dear Maximilian, We sincerely regret that your experience did not meet your expectations. We greatly value your feedback. We strive to offer high-quality service and are committed to ensuring that every customer feels satisfied.It's important to mention that our prices can vary depending on the time of year, demand, and other factors. We work hard to maintain a fair and transparent value-for-money relationship, and we're sorry if this was not reflected during your visit.Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. We promise you an stay full of smiles and unforgettable moments! Kind regards, Rocío

8/10 Bra

Reiko

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Rocío. 18 maj 2024
Dear Reiko, Thank you so much for choosing us and taking the time to leave your feedback! It means a lot to us. We are glad to know that you had a good tiem staying with us. We look forward to welcoming you back in the future! We promise you smiles and unforgettable moments! Kind regards, Rocío

8/10 Bra

Randy

Gillade: Renlighet och personal och service
Bodde här 8 nätter i maj 2024
Svar från Rocío 17 maj 2024
Dear Randy, Thank you very much for your review. It warms our hearts to know you had a good experience. We can't wait to welcome you back! We promise you more smiles and more unforgettable moments! Kind regards, Rocío.

10/10 Fantastiskt

Enrique

Gillade: Renlighet, personal och service och boendets skick och faciliteter
You get for what you PAID
Bodde här 3 nätter i maj 2024
Svar från Rocío. 14 maj 2024
Dear Enrique,Thank you for choosing us! We are delighted to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again in the future. Until then, safe travels!Best regards,Rocío

10/10 Fantastiskt

fernanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Rocío. 14 maj 2024
Dear Fernanda,Thanks for choosing to stay with us and for your 5-star review!We're looking forward to the chance of welcoming you back in the future!Best regards,Rocío

6/10 Okej

Md

Reste med familjen
Gillade: Personal och service
Stuff was nice and guest welcoming. The room was clean but it’s tiny
Bodde här 2 nätter i maj 2024
Svar från Rocío. 12 maj 2024
Dear Md, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding the friendliness and welcoming attitude of our staff!We hope to have the opportunity to welcome you back in the future!Until then, safe travels! Best regards, Rocío

10/10 Fantastiskt

Ruksana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Oktay 8 maj 2024
Dear Ruksana,Thank you very much for your excellent review and perfect rating! We're delighted to hear that you had such a wonderful experience during your stay with us.Ensuring our guests' satisfaction is our top priority, and we're thrilled that you found everything to your liking. Your feedback about our staff, cleanliness, location, facilities, comfort, and value for money is greatly appreciated.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

8/10 Bra

Amber

Gillade: Renlighet och personal och service
Its a good stay if you're close to the airport
Bodde här 3 nätter i april 2024
Svar från Rodrigo 6 maj 2024
Dear Amber, Thank you for taking the time to leave a positive review regarding your stay in our hotel. It is with the greatest pleasure having you as our guest. We wish you safe travels! Rodrigo.

8/10 Bra

Onno

Reste med familjen
Gillade: Renlighet och personal och service
Very good connection bij bus to Schiphol Airport, friendly staff. Not many facilities, but good enough for a night to sleep when you have to fly from Schiphol Airport.
Bodde här 1 natt i maj 2024
Svar från Luis 4 maj 2024
Dear Onno,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel conveniently located near Schiphol Airport and that you appreciated our friendly staff.We understand your comments regarding the limited facilities, and we appreciate your understanding. Our focus is on providing a comfortable and convenient stay, especially for guests with early flights from Schiphol Airport.We hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,

8/10 Bra

Alex Francklin

Reste med familjen
Gillade: Personal och service
War ganz okay
Bodde här 2 nätter i maj 2024
Svar från Oktay 3 maj 2024
Thank you for your review, Alex. We're glad to hear that your stay was satisfactory. We strive to provide an excellent experience for all our guests, and your feedback is crucial in helping us improve. If there are specific areas where you think we could do better, please let us know. We hope to welcome you back soon and provide an even better experience. Safe travels!

10/10 Fantastiskt

ying ying

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We love it
Bodde här 2 nätter i maj 2024
Svar från Oktay 3 maj 2024
Thank you so much for your excellent review, Ying Ying! We're thrilled to hear that you loved your experience with us. We aim to provide the best service and stay for all our guests, and it's wonderful to know we've succeeded with you. We look forward to welcoming you back soon!Kind wishes,

10/10 Fantastiskt

Elaine

Reste med familjen
Staff were really friendly and always was available to answer are queries.
Bodde här 4 nätter i april 2024
Svar från Rocío. 3 maj 2024
Dear Elaine, Thank you so much for sharing your experience and for your kind words! We are thrilled to hear that our staff kindness and professionalism made a difference during your stay. We always strive to provide the best possible service to all our guests, and comments like yours motivate us to continue improving.We look forward to the pleasure of welcoming you again!Greetings, Rocío.

8/10 Bra

Ricardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is next to a casino place
Bodde här 1 natt i april 2024
Svar från Rocío. 3 maj 2024
Dear Ricardo, Thank you for choosing us and taling the time to leave a review! It really means a lot to us. We are happy to know that our location served you well! We hope to see you again in the future!Best regards, Rocío.

8/10 Bra

Patrick

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Basic hotelkamer. Geen ontbijt mogelijkheden, alleen grab&go. Airco op onze kamer erg luidruchtig. Inchecken snel gedaan. Elke 5 minuten opstijgend vliegtuig overdag want naast startbaan Schiphol. Snachts weinig tot geen overlast van vliegtuigen. Kitranden douche vol met schimmel helaas.
Bodde här 1 natt i april 2024
Svar från Rocío. 3 maj 2024
Dear Patrick, Thank you for taking the time to share your feedback with us. We regret that certain aspects of your stay did not meet your expectations.We understand the importance of a peaceful and comfortable environment, and we apologize for the inconvenience caused by the noise. We appreciate your comments and are examining our facilities to make improvements in these areas.Additionally, we have noted your remarks about the mold in the shower caulking and are addressing this issue promptly.We highly value your feedback as it helps us improve our service. We hope to have another opportunity to welcome you back and provide you with an improved experience.Best regards, Rocío.

10/10 Fantastiskt

Shunichi

Bodde här 3 nätter i april 2024
Svar från Oktay 3 maj 2024
Dear Shunichi,Thank you so much for the five-star review! We're absolutely delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and knowing we hit the mark is incredibly rewarding. We look forward to welcoming you back soon for another wonderful experience. Safe travels until then!

2/10 Väldigt dåligt

Sandra

Gillade inte: Renlighet, personal och service och bekvämligheter
Throughout the stay, one of the "managers" abruptly entered my room in the middle of the night without notice or knocking...TWICE. The locks on the doors are insufficient to keep out anyone with key card access. I felt extremely unsafe and was not offered apologies from the staff. It was so unsafe and scary that I had to change hotel last minute after this happened a SECOND time.
Bodde här 5 nätter i april 2024
Svar från Rocío 3 maj 2024
Dear Sandra, We are deeply sorry to hear about your experience at our hotel. We understand your concerns and can confirm we are currently investigating the incidents you've described. The safety and privacy of our guests are our utmost priority, and this is the standard we strive to uphold. We would greatly appreciate it if you could contact us directly to address and investigate each issue you've raised. Please can you call our reception team or send us an email with your contact details so we can reach out to you as soon as possible. It is very important to us not only to better understand what happened but also to take necessary actions to ensure this does not happen again. Thank you for sharing your experience, which, although unfortunate, helps us improve. We hope to have the opportunity to speak with you soon and restore your confidence in our hotel. Best regards,Rocío.

8/10 Bra

Henriette

Reste i grupp
Gillade: Personal och service och bekvämligheter
Das Personal war sehr freundlich
Bodde här 3 nätter i april 2024
Svar från Oktay 29 apr. 2024
Dear Henriette,Thank you for your kind words about our staff. We're thrilled to hear that their friendliness made a positive impact on your stay. Our team strives to provide warm, welcoming service to all of our guests. We look forward to welcoming you back soon for another enjoyable experience.Best regards,

6/10 Okej

Lilia

Reste i grupp
Gillade: Personal och service
Le personnel est accueillant mais c’est trop loin du centre pour nous
Bodde här 2 nätter i april 2024
Svar från Oktay 29 apr. 2024
Thank you for taking the time to share your feedback. We're glad to hear that you found our staff welcoming. We understand that our location may not have been ideal for your needs, and we apologize for any inconvenience this may have caused. Your comments are valuable to us, and we will use them to continue improving our services. If you ever decide to visit the area again, we would love the opportunity to host you and provide a more convenient experience.Best regards,

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Room was not as pictured. No amenities whatsoever.
Bodde här 1 natt i april 2024
Svar från Rocío 28 apr. 2024
Dear Wayne, First of all, thank you for choosing us! Also, thank you for taking the time to leave your review! I apologize to hear that the room did not meet your expectations! We hope to welcome you back in the future and provide you a better experience!Until then, safe travels! Best regards, Rocío.

4/10 Dåligt

Toshiyasu, Moriyama

Affärsresenär
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I think it's good to just sleep at night. It was certainly a reasonable price considering it was tulip season and all hotels were expensive, but the room was smaller than any hotel I've ever stayed at. The table was small and it was difficult to work in the room.
Bodde här 7 nätter i april 2024
Svar från Luis 27 apr. 2024
Hello Toshiyasu,Thank you for taking the time to review your stay at our hotel. We're glad to hear that you found our pricing reasonable during the busy tulip season. However, we regret that the room size and workspace did not meet your expectations.We understand the importance of comfort and adequate space, especially for guests who need to work during their stay. Your feedback is invaluable as it helps us identify areas where we can improve our guest experience.We hope to have another opportunity to host you, perhaps in a different type of room that better meets your needs for space and comfort.Thank you once again for your feedback.Best regards,LuisMaxhotel Schipol Airport

8/10 Bra

david, BYFIELD

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The area was under construction in front and access by car was limited. The hotel is attached to a casino which looked run down.
Bodde här 1 natt i april 2024
Svar från Luis 27 apr. 2024
Hello David,Thank you for taking the time to provide your feedback and for choosing to stay with us. We apologize for any inconvenience caused by the construction in the area and the limited access by car. We understand that this can impact the overall experience, and we appreciate your understanding as these improvements are aimed at enhancing the infrastructure surrounding our hotel.Regarding your observation about the casino, we take your comments seriously as we strive to provide a pleasant environment for all our guests. We will relay your feedback to the management of the attached facilities to address these concerns.We hope that despite these issues, you had a comfortable stay, and we look forward to welcoming you back under better circumstances.Best regards,LuisMaxhotel Schipol Airport

6/10 Okej

David, Red Deer County

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Handy to Schipol Airport for a layover. Rooms are very small
Bodde här 1 natt i april 2024
Svar från Oktay 23 apr. 2024
Dear David,Thank you for taking the time to share your feedback with us. We're glad to hear that our proximity to Schiphol Airport was convenient for your layover.We apologize if you found our rooms smaller than expected. Your comment is valuable to us, and we will take it into consideration as we continue to improve our services and facilities.If you have any further comments or if there's anything specific you'd like to discuss, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Best regards,

10/10 Fantastiskt

Gloria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and clean room. Friendly staff. Good parking space
Bodde här 2 nätter i april 2024
Svar från Oktay 22 apr. 2024
Dear Gloria,Thank you for taking the time to share your wonderful review! We're thrilled to hear that you had a great experience during your stay with us.We're delighted that you found your room to be quiet and clean, and we're pleased that our staff could contribute to making your stay enjoyable. Additionally, we're glad to hear that you found our parking space convenient.Your feedback means a lot to us, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,