As bad as they come, checked in early in the day and they acted like they couldn't find my reservation and told me to come back in a few hours, when I came back they checked me in and gave me a room number and then told me they couldn't allow me to check in because the clerk ssid I smelled, I had just been on a canal cruise, totally made up excuse because they didn't have a room for me after charging me and guarenteeing a room online. Totally unprofessional, the worst possible experience!