Interiör

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 53 av 184 recensioner" "
8 - Bra i betyg. 84 av 184 recensioner" "
6 - Okej i betyg. 24 av 184 recensioner" "
4 - Dåligt i betyg. 17 av 184 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 184 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt bra hotel med trevlig personal
Rummet var väldigt bra och rent, fast något mindre än vad vi förväntade oss. Läget är nästan oslagbart i Amsterdam. Lugn gata med väldigt mycket runt omkring.

8/10 Bra

Emily

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
I helhet är vi extremt nöjda! Vi hade väldigt snabb och bra kontakt med hotellet och fick en värd som var jättetrevlig när vi kom, som ville hjälpa och tipsa oss om Amsterdam. Bra läge. Rummen såg exakt ut som på bilderna så vi blev positivt överraskad. Enda negativa var att renligheten på hotellet inte kändes så fräscht.
Bodde här 3 nätter i mars 2018

8/10 Bra

Josefin

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bekväma moderna lägenheter till bra pris
Mycket positiv upplevelse på det stora hela, ett av Amsterdams bästa områden att bo i. Det enda negativa var att det inte fanns någonstans att låsa in sitt bagage på avresedagen då lägenheterna var obemannade. Det tillkom en "sen incheckings avgift" på €25 om man checkade in efter kl 18, vilket inte framgick när vi bokade. Den fick vi betala på plats, detta framgick först när vi fick en bekräftelse från hotellet. På plats tillkom det ytterligare en avgift på €23 för "city tax", detta framgick inte heller.

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Trevligt hotell, bra läge
Trevligt litet hotell. Mycket bra läge. Kvällspersonalen var fantastisk - alla supertrevliga och hjälpsamma. Det enda negativa var att sängen inte kändes 100% då vi hittade flera hårstrån i den.

6/10 Okej

Nina

Gillade: Renlighet och personal och service

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Good location
Good location, clean and comfortable bed.

10/10 Fantastiskt

Rvdv, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel!
Situated in the middle of the city, close to all the big museums. Clean rooms, super friendly staff in the reception, good rooms, clean, thought out interior. A great hotel for the traveller who is out and about in the city and wants a good hotel to 'come home to'.

8/10 Bra

Heidi, Athens

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Comfortable apartment in a convenient location. Would return again!
Bodde här 2 nätter i september 2022

2/10 Väldigt dåligt

Bachir

Affärsresenär, Reste med familjen
Gillade inte: Rummets bekvämlighet
Bodde här 4 nätter i december 2021
Svar från Steffie 22 dec. 2021
Hi Bachir, Thank you for taking the time to review us! We are sorry to hear that you did not had a good stay with us. Feel free to reach out to us to explain what we could have done better. Kind regards, Steffie

10/10 Fantastiskt

cynthia

Reste i grupp
Gillade: Renlighet
Bien situé mais mal isolé
L’appartement était très mignon avec tout le nécessaire, très bien situé, cependant il est très mal isolé, on entendait comme si les fenêtres étaient grandes ouvertes
Bodde här 3 nätter i maj 2021
Svar från Cityden Residences 18 maj 2021
Hello Cynthia, Thank you for staying at Cityden for your time in Amsterdam, and for your review! We hope to welcome you again in the future. Kind regards, Cityden Residences

8/10 Bra

ALejandra

Gillade: Rummets bekvämlighet
Bodde här 4 nätter i oktober 2020
Svar från Tristan - Cityden 26 okt. 2020
Hi Alejandra, Thank you so much for the great review. Enjoy your day & please reach out to us if you have any feedback, so we can improve the Cityden experience. Groet, Tristan Cityden

8/10 Bra

Sam, Amsterdam

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och bekvämligheter
Ras. Good location in Amsterdam . Satisfied by the apartment
Bodde här 2 nätter i augusti 2020
Svar från Tristan - Cityden 18 aug. 2020
Hi Sam, Thank you so much for the review. Glad to see you enjoyed the apartment & location! We hope to see you again in the future and please reach out to us if you have any feedback and/or questions. Groet, Tristan Cityden

4/10 Dåligt

James

Bodde här 1 natt i februari 2020

8/10 Bra

EB, Maine, USA

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och bekvämligheter
Great location, easy to walk to everything, and very quiet. We especially loved the easy access to supermarket. The kitchen contained everything needed to make meals while we were there.
Bodde här 4 nätter i februari 2020
Svar från Tristan - Cityden 24 feb. 2020
Thank you so much for the great review and we are happy to see you enjoyed the Cityden experience. Enjoy your day. Groet, Tristan Cityden

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Personal och service och boendets skick och faciliteter
People in charge of the apartments were very ignorant. Locks stopped working and were locked out at one stage. Apartment was ok but small. We were due to check out at 11 and at 11 there was somebody banging down the door.
Bodde här 3 nätter i januari 2020
Svar från Kasia 25 feb. 2020
Dear guest, Thank you for your honest review. Unfortunately, you did not provide us your name so we can not investigate what had happened during your stay. Has no one helped you out when locks stopped working? I am sorry to hear that the housekeeping entered the apartment exactly on the time of check out. I will forward this feedback to our housekeeping company. With regards,

2/10 Väldigt dåligt

OFIR

Reste i grupp
Bodde här 4 nätter i januari 2020
Svar från Operational Manager 11 feb. 2020
Dear Ofir, Thank you for leaving us a review. Would you be able to describe your disappointment in Cityden Museum Square Apartments? We are aware of your disagreement with the late check-in fee, however, as you have booked self-serviced apartments with no reception, this is unfortunately how we work. Besides, it is clearly communicated beforehand through multiple channels.

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i januari 2020
Svar från Tristan - Cityden 27 jan. 2020
Thank you so much for rating the Cityden experience. Please reach out to us if you have any feedback about your stay. Groet, Tristan Cityden

10/10 Fantastiskt

Raffaele

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Esperienza positiva
Ottima posizione e appartamento con tutti i confort. Ci siamo trovati benissimo. se dovessi ritornare ad Amsterdam non avrei dubbi nel riprenotare questa struttura
Bodde här 4 nätter i december 2019
Svar från Team Cityden 3 jan. 2020
Dear Raffaele, Thank you so much for the amazing review. It was a pleasure hosting you at Cityden, hopefully see you soon again in Amsterdam!

8/10 Bra

Shani Dorothy

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2019
Svar från Team Cityden 23 dec. 2019
Dear Shani Dorothy, Thank you very much for this beautiful rating! It was a pleasure hosting you!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The place is clean, cozy and comfortable. Host was friendly too! Will definitely comeback to stay if I am around here.
Bodde här 2 nätter i december 2019
Svar från Tristan - Cityden 20 dec. 2019
Thank you so much for the kind words and we look forward to welcoming you back very soon! Groet, Tristan Cityden

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Place was great and good location, only complaint is the bathroom. The shower made the bathroom very messy and wet
Bodde här 4 nätter i december 2019
Svar från Tristan - Cityden 13 dec. 2019
Thank you so much for the great review! I will forward the feedback about the bathroom to our technical department. We hope to see you again in the near future. Groet, Tristan Cityden

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Estuvo todo perfecto, sin ningún problema. Un poco alejado del centro pero fácil de llegar mediante transporte público.
Bodde här 1 natt i oktober 2019
Svar från Team Operations 13 nov. 2019
Hi there, thank you so much for taking the time to review us! We appreciate your feedback and will definitely strive to keep up the good work. Hopefully we can welcome you at Cityden again, to equalize your experience.

6/10 Okej

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
The property wasn’t as pictured in the reservation. Clearly there are a variety of floor plans in the building and my reservation didn’t specify accurately what I was getting. The reservation showed the floor plan for a one level unit but this was two levels with entry on on street level and the main bedroom at the base of very steep stairs in a very dark basement. This made the place very dark and with the main entry on street level we had no privacy if we wanted any natural light. There was no shampoo or conditioner or paper towels and so little toilet paper that we ran out. The bedding was clean and nice but the apartment itself was a bit run down. Also I arrived at the specified time for check in (right at 2pm—very small window of acceptable check-in times) and it took 45 min for someone to show up to give me a key. The tv was awkwardly situated over the staircase to the basement and we couldn’t get the remote to work and so the tv on the main floor was unusable. I went and bought batteries for the remote but it still wouldn’t work. I phoned and asked for help with the tv problem but no they never called me back to resolve the issue.
Bodde här 2 nätter i oktober 2019
Svar från Team Cityden 4 dec. 2019
Dear guest, Thank you for reviewing us! We appreciate our guests' feedback and we definitely take this into account for improving our service. We put customer service and satisfaction as our priority, which is why our cleaning, maintenance and operational team is available 7 days a week. Our check-in times are from 2 pm on - including the whole afternoon, evening and night. As we do not have a reception, it is very important to communicate with our guests and make arrangements for the check-in. Sometimes there are unforeseen circumstances such as an emergency or heavy traffic. We sincerely apologize that we could not meet your expectations in this. Regarding the state of the apartment, we are happy to say that we have taken serious actions in order to increase the quality standards. If you wish, we can talk further about your experience to try to make things right. You can always reach us at the office by calling or emailing, or by chatting via the website and WhatsApp. We can unfortunately not contact you directly as the review was written anonymously. Again, thank you for sharing your experience. Kind regards, Team Cityden

8/10 Bra

PW, New York, USA

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
The location is great, short walk to museums. It’s nice that the apartment is on a quiet street, but is a bit smaller than expected. We’re not used to the European bathroom where there’s no shower curtain or threshold for the shower stall. When you take a shower, basically every inch of the bathroom floor is wet, all the toiletries on the counter was wet too. We have to mop the floor with a towel after taking a shower so the next person walk in would not slip on wet floor. And because the bathroom is so wet, we can’t close the door otherwise it would smell musty. Since we’re out sightseeing most of the day, we just needed a place to crash at night. This apartment serves that purpose well. The elevator is a big plus especially we have luggage. The attraction discount cards on the wall on ground floor had saved us some money on the canal cruise.
Bodde här 4 nätter i oktober 2019
Svar från Cityden Operational Team 14 okt. 2019
Thank you for taking the time to leave us a review! Great to hear that you have enjoyed Amsterdam and the location of your apartment. The Museum Square is indeed lovely :). Sorry to hear that you were disappointed with the bathroom. For next time, might you need anything during your stay, we are happy to help! We have great abilities for solving issues together with our operations and maintenance team. For now, we will take the feedback in consideration. Thank you!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Unterkunft liegt in einer perfekten Lage. Man kann alles zu Fuß erreichen oder eine Tram Station ist nur wenige Minuten entfernt! das Apartment ist klein aber dennoch sehr gemütlich!
Bodde här 3 nätter i oktober 2019
Svar från Operations Cityden 7 okt. 2019
Thank you so much for your kind words! It was a pleasure hosting you!

8/10 Bra

Goncalo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2019
Svar från Team Operations Cityden 13 nov. 2019
Thank you for the great score!

4/10 Dåligt

Verifierad resenär

Bodde här 10 nätter i september 2019
Svar från Cityden Operational Team 14 okt. 2019
Hi there, thank you for taking the time to grade us. Would you be so kind to specify the grade by giving us specific review? Then we can improve our services! :)

8/10 Bra

Mnb

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ottima struttura. Posizione perfetta. Pulizia molto buona. Personale disponibile.
Bodde här 4 nätter i maj 2019
Svar från Cityden Operational Team 12 sep. 2019
Thank you very much for your nice review. We hope you have had a lovely stay in Amsterdam. Hopefully see you next time at Cityden!

8/10 Bra

Antonio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Apartamento bonito y moderno. Muy bien ubicado y comunicado.
Bodde här 5 nätter i augusti 2019
Svar från Operations Cityden 7 okt. 2019
Thank you for taking the time to write us a nice review, Antonio!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Very prompt and polite. Very helpful. Enabled us to check in earlier so that we could visit and take part in a festival that we wanted to attend. Excellent communication.
Bodde här 4 nätter i augusti 2019
Svar från Cityden Team 16 sep. 2019
Dear guest, thank you for your great review and score. It made our day! Our staff is delighted to hear that were able to assist you and accommodate your preferences. We hope you enjoyed the festival and your time in Amsterdam! We would be happy to welcome you in one of our apartments next time you visit the city! Kind regards, Cityden Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location in quiet clean area of the city. Close to nice areas for eating, drinking and shopping. Very convenient for the main museums. Apartments are modern and clean with good facilities.
Bodde här 2 nätter i augusti 2019
Svar från Cityden Team 16 sep. 2019
Dear guest, thank you for taking the time to write this review. We are delighted to hear that you had a good stay at our apartment. So nice that you were able to enjoy the neighborhood, and to to visit museum, restaurants and shops. We would be happy to welcome you back at one of our Cityden apartments in Amsterdam. Kind regards, Cityden Team

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
Bodde här 3 nätter i augusti 2019
Svar från Cityden Operational Team 14 okt. 2019
Hi there, thank you for taking the time to grade us. Would you be so kind to specify the grade by giving us specific review? Then we can improve our services! :)

8/10 Bra

Am, Seattle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, if you want to rest in a quiet local neighbourhood after a busy day sightseeing. Just a 5 minute walk from Museum Quarter (Van Gogh, Rijksmuseum, Concert hall). Easy access to transport, bakeries and cafes around the corner. Check in was simple and easy, with a phone call to contact 20 minutes before arrival so that you could meet at apartment. The apartment itself (we had the 2nd floor with a balcony facing street) was very updated, with a stocked kitchenette, modern bathroom, 2single beds in bedroom and full sofa couch- bed in living. My only suggestion is that a solution be made in the shower area which has no door, and water goes everywhere in the bathroom as the shower floor doesn’t have a lip either to catch water. Perhaps a raised teak bath mat in front of sink area? So water drains under neath... walls are a bit thin as well, and the staircase has very steep and shallow risers so if you wear a large shoe size it will be challenging, luckily there is an elevator. Good value for our family of 4 in Amsterdam :)
Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

Jack

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic accommodation in every way!
Bodde här 4 nätter i juni 2019

6/10 Okej

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Amazing location, filthy interior.
Clearly needed a clean but fantastic location and nice design/layout. Check in is limited to a 4 hour window with a 25 euro OR 50 euro surcharge outside of those times. Also things that I spotted were cobwebs, dust balls and what seemed to be mice droppings.
Bodde här 2 nätter i juni 2019

8/10 Bra

PR

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Keine balkonstühle in der Wohnung. Ansonsten alles okay
Bodde här 3 nätter i juni 2019
Svar från Cityden Team 12 juni 2019
Thank you for the review!

8/10 Bra

Ilya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2019
Svar från Cityden Team 12 juni 2019
Thank you for the score!

8/10 Bra

David

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent location.
Excellent location - there was enough room for a family of four - the apartment was very tidy and staff friendly - excellent local supermarket - all very good. The apartment did have the smell of stale smoke, which was a bit of shame.
Bodde här 3 nätter i april 2019
Svar från Cityden Team 12 juni 2019
Hi David, thank you for the review. We are happy to hear that you and your family enjoyed the stay with us. We apologize for the smell. This is not a common situation and we wished we could have fixed it for your during the stay. We hope to accommodate you again next time you visit Amsterdam. Kind regards, Cityden Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2019
Svar från Cityden Team 12 juni 2019
Thank you for the score!

10/10 Fantastiskt

Gloria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muy bonitos apartments y muy central y los chicos
Bodde här 2 nätter i mars 2019

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 6 nätter i mars 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location. Our one bedroom apt had a balcony which was nice. Overall, good accommodation for a short trip
Bodde här 1 natt i februari 2019

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i februari 2019

10/10 Fantastiskt

Regina, New york, us

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location! Walking distance from most attrations and very clean appartment.
Bodde här 4 nätter i februari 2019
Svar från Jasper 19 feb. 2019
Thanks for the great review! Looking forward welcoming you again in Amsterdam!

10/10 Fantastiskt

Nickkita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cozy apartment
It’s a very warm and cozy apartment, surrounded with quite a number of museums! Supermarket and restaurant within 5-10 mins walk. It’s actually easy to walk to the centre of ams, and it only takes 20 mins to dam square and 30 mins walks to the ams centraal train station. The kitchen is very nice got everything you will need. Staffs were very helpful and welcome.
Bodde här 6 nätter i januari 2019
Svar från Jasper 19 feb. 2019
Thanks for the great review! Looking forward welcoming you again in Amsterdam!

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Nood aan herstellingen, heropfrissen. Plinten los, verf niet meer mooi.
Bodde här 1 natt i december 2018
Svar från Jasper 19 feb. 2019
Thanks for the great review! Looking forward welcoming you again in Amsterdam! We will most definitely improve the items pointed out.

8/10 Bra

Rebekah, Chester U.K.

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The layout of the property is cute, it’s a lovely building, nicely decorated with great facilities. We were on the ground floor so we could here people coming in & our easily but luckily our bedroom was in the basement so it made for a quieter night
Bodde här 2 nätter i december 2018
Svar från Jasper 19 feb. 2019
Thanks for the great review! Looking forward welcoming you again in Amsterdam! We will most definitely improve the items pointed out.

6/10 Okej

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Niks iets bijzonder. Koffie apparaat doet het niet, vind ik echt jammer.
Bodde här 1 natt i november 2018

6/10 Okej

Diego, España

Reste i grupp, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Es limpio y la zona es tranquila y bonita. No me gusto que es muy pequeño (4 personas entran muy justas) y que el baño, que no se muestra en las fotos, no es mas que un armario con puerta de cristal en el cuarto, minúsculo, cero privacidad, vater y ducha literalmente pegados a la cama. Algo alejada del centro
Bodde här 2 nätter i november 2018

4/10 Dåligt

Alessandro, Formia

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Struttura in buona posizione, personale gentile appartamento in buone condizioni, l'unico problema è stato avere la camera matrimoniale nel bagno, il letto era posizionato affianco al water e ai piedi del lavandino
Bodde här 4 nätter i oktober 2018