Dear Niklas, Thank you very much for your rating following your stay at the Four Elements Hotel Amsterdam. We are delighted to know that you enjoyed your visit and that we were able to meet all your expectations.It would be a great pleasure to welcome you again in the near future and we hope you will recommend us to all your family and friends. Yours sincerely,José Martín, Operations Manager

Dear Filip, Thank you very much for your review. What a pity that we did not meet your expectations. We are very sorry and would like to apologize for that. Thank you for staying with us. We really appreciated it that you choose us for your stay. We hope you will give us another chance in the future so we can show you that we can provide you with a better stay. Kind regards, Pierre Front Office manager

Dear Anton,In the name of our whole team I would like to thank you for choosing our hotel and giving us a good score in your review. We hope that you had a wonderful stay and that we met your expectations. It was a pleasure to welcome you in our hotel. We are looking forward to welcome you once again.With kind regardsFour Elements Hotel

Dear Anton,Thank you for choosing our hotel for your stay in Amsterdam and for sharing your feedback with us, although it would be much appreciated if you could indicate the reasons you do not feel satisfied with your stay, so we could improve our service. We hope that overall you enjoyed your stay in Amsterdam. Hopefully, we could redeem ourselves in your eyes when you decide to visit us once again. With kind regards

Dear Ingemar,Thank you for taking the time to provide your feedback and for choosing Four Elements Hotel Amsterdam as your hotel of choice during your recent stay. Our team works hard every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognised and appreciated. I will be sure to let them know how much of an impact they had on your experience. Thank you again for your valuable feedback and we look forward to welcoming you soon.Best regards,Yerico Alcantara.Front Office Manager.

Beste Odette,Hartelijk dank dat u de tijd heeft genomen een recensie te schrijven over uw bezoek aan Four Elements Hotel. Ik ben blij dat u een aangenaam verblijf bij ons heeft gehad en ik hoop dat u onze ligging, aan de oever van het IJmeer, waardeerde. Wat vervelend dat de temperatuur van de douche niet te reguleren was. Ik hoop dat u dit aan ons team hebt kunnen doorgeven, zodat we dit meteen kunnen oplossen. Mijn excuses voor het ongemak dat u heeft ondervonden en ik hoop u nogmaals te mogen ontvangen. Met vriendelijke groet, José Martín, Operations Manager

Dear Siu, A huge thank you for the incredible 5 star rating! We hope you had the chance to truly unwind and enjoy the beautiful views of the IJmeer from our tranquil location in the Amsterdam neighbourhood of IJburg. We strive to offer a modern, sustainable escape and we are delighted if these aspects resonated with you during your stay. We would be very grateful if you could recommend us to your friends and family and look forward to welcoming you back to Four Elements Hotel Amsterdam soon! Yours sincerely, José Martín, Operations Manager

Dear Mike, Thank you so much for the wonderful 5 star review of your stay at the Four Elements Hotel Amsterdam. We are delighted to hear you thoroughly enjoyed your time with us, from the exceptional food and drinks, the amazing cocktails and views from the Wind Sky Bar to the convenient tram service into the city centre. Our team works hard to provide a modern, sustainable and tranquil experience for all our guests, so your feedback is truly appreciated. We are grateful for your kind words and would be thrilled if you could recommend our hotel to your family and friends. We look forward to welcoming you again soon. Yours sincerely, José Martín, Operations Manager

Lieber Heiner, Es tut uns sehr leid, von der defekten Zimmertür und den damit verbundenen Unannehmlichkeiten am Abreisetag zu hören. Wir verstehen Ihre Frustration darüber, dass Sie die geplanten Aktivitäten verpasst haben und entschuldigen uns dafür. Obwohl wir normalerweise keine Taxifahrten anbieten, da die Straßenbahn sehr günstig ist (nur 15 Minuten zum Stadtzentrum), hätten wir Ihnen alternative Möglichkeiten für einen schnelleren Transport empfehlen können. Auch wenn wir die Vergangenheit nicht ungeschehen machen können, hoffen wir, dass Sie uns eine weitere Chance geben, unsere Amsterdamer Gastfreundschaft unter Beweis zu stellen. Mit freundlichen Grüßen, José Martín, Operations Manager

Dear Toby,Thank you for staying with us at the Four Elements Hotel Amsterdam. We hope you enjoyed our peaceful IJburg location, stunning IJmeer views, and modern comforts. As a sustainable hotel, we are committed to minimising our impact on the environment while offering exceptional service. We look forward to welcoming you back in the near future and in the meantime, please feel free to recommend us to your family and friends.Yours sincerely,José Martín, Operations Manager

Dear Isabel, Your kind words about our beautiful hotel, attentive staff and exceptional food are greatly appreciated. We are delighted that you enjoyed the delicious cuisine at Restaurant Five and the breathtaking views from the Wind Sky Bar on the 10th floor. We pride ourselves on offering a tranquil escape in IJburg, conveniently linked by tram to the vibrant city centre. We hope you have had the opportunity to experience both sides of Amsterdam! Knowing that you plan to return on your next visit is the highest compliment. We would love to welcome you back for another memorable stay. In the meantime please do not hesitate to recommend the Four Elements Hotel Amsterdam to your family and friends. Yours sincerely, José Martín, Operations Manager

Dear Reece, We are delighted that you have rated your visit to the Four Elements Hotel Amsterdam a perfect 5 stars! Even without comments, your excellent score lets us know that you truly enjoyed your experience. We pride ourselves on our tranquil location with stunning views of the IJmeer, modern design and commitment to sustainability. We hope you will recommend our hotel to your family and friends and look forward to welcoming you back for another exceptional stay.Yours sincerely, José Martín, Operations Manager

Dear Yvonne, Thank you for choosing the Four Elements Hotel Amsterdam and for your rating! We are delighted that you had an overall positive experience and hope that you enjoyed exploring our beautiful city and appreciated our panoramic views across the IJmeer and the tranquil neighbourhood of IJburg. We look forward to welcoming you again soon and in the meantime, please feel free to recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Liebe Claudia, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke über das Four Elements Hotel Amsterdam mitzuteilen. Es freut uns zu hören, dass Sie den Service an der Rezeption als erstklassig empfanden und die gute Verkehrsanbindung zu schätzen wussten. Ihre Anmerkungen zur Sauberkeit der Zimmer und zu den leichten Abnutzungserscheinungen der Tische haben wir zur Kenntnis genommen und werden uns bemühen, in diesen Bereichen Verbesserungen vorzunehmen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und verbleiben mit schönen Grüßen aus Amsterdam. José Martín, Operations Manager

Liebe Neslihan, Vielen Dank für Ihre tolle Bewertung des Four Elements Hotel Amsterdam. Es freut uns sehr zu hören, dass Sie Ihren Silvesteraufenthalt bei uns genossen haben und wir Sie mit unserem herrlichen Blick über den IJmeer und unserer Wind Sky Bar im 10. Stock begeistern konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wären Ihnen sehr dankbar, wenn Sie uns Ihren Freunden und Bekannten weiterempfehlen würden. Mit freundlichen Grüßen, José Martín, Operations Manager

Liebe Andrea, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem Aufenthalt im Four Elements Hotel Amsterdam zu schildern. Wir freuen uns, dass Ihnen unser modernes Design sowie unsere Lage im schönen IJburg gefallen hat und dass Sie unser reichhaltiges Frühstücksangebot genossen haben. Allerdings entschuldigen wir uns aufrichtig dafür, dass der Service nicht ganz optimal war. Wir werden Ihre Anmerkungen an unser Team weiterleiten, um sicherzustellen, dass wir allen unseren Gästen den bestmöglichen Service bieten. Wir hoffen, dass Sie uns bei einem zukünftigen Besuch in Amsterdam erneut die Chance geben, Sie zu beeindrucken. Mit freundlichen Grüßen, José Martín, Operations Manager

Dear Stephen, Thank you for taking the time to share your feedback on your recent visit to the Four Elements Hotel Amsterdam. We are genuinely sorry to hear that the beds and pillows were not as comfortable as you had expected and apologise for any inconvenience caused. We hope that you will consider staying with us again in the future. If you do, please reach out to us in advance and we will be happy to discuss any specific requirements you may have to ensure a more comfortable night's sleep. Yours sincerely, José Martín, Operations Manager

Dear Viktoria, Thank you for taking the time to share your positive feedback about your stay at the Four Elements Hotel Amsterdam. We are delighted that you had a wonderful experience overall and hope that you appreciated the tranquillity of our location in Amsterdam's IJburg district, the beautiful views across the IJmeer and the convenient transport links to the city centre, which make it easy to explore all that our great capital has to offer. We look forward to welcoming you again in the near future and in the meantime please do not hesitate to recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Dear Samy, Thank you for your excellent review and for sharing it with other travellers on this platform. We are delighted that you enjoyed your stay at the Four Elements Hotel Amsterdam and hope to welcome you back next time you visit the Netherlands. In the meantime, please feel free to recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Groeten uit Amsterdam, Ik ben blij dat u een aangenaam verblijf heeft gehad bij ons Four Elements Hotel en dat u heeft genoten van het prachtige uitzicht over het IJmeer. Ik hoop dat u tijd heeft gehad om onze Sky Bar te bezoeken vanuit waar het panorama nog indrukwekkender is. Het was een genoegen u als gast te ontvangen en ik kijk ernaar uit om u nog een keer te mogen verwelkomen. Het zou geweldig zijn als u uw vrienden en familie alles over ons wilt vertellen. Met vriendelijke groet, José Martín, Operations Manager

Dear Chun, Thank you for taking the time to share your feedback following your stay at the Four Elements Hotel Amsterdam. We are thrilled to hear that you had an enjoyable experience overall. Your satisfaction is our top priority, so please do not hesitate to contact us on +3120 7142040 if you have any questions or concerns regarding your time with us and we will do our utmost to resolve them as quickly as possible. We cannot wait to welcome you back in the near future, and until then, we send our best wishes from beautiful Amsterdam! Yours sincerely, José Martín, Operations Manager

Dear Anastasia, We are thrilled to receive your positive rating and appreciate you taking the time to share it with us. We hope you enjoyed your stay in our comfortable rooms and the breathtaking views across the IJmeer. Our location is truly unique and we are delighted that you were able to experience its natural beauty. Thank you again for choosing the Four Elements Hotel Amsterdam. Please do not hesitate to recommend us to your family and friends as we would be delighted to welcome them too. Yours sincerely, José Martín, Operations Manager

Dear Mathuran, We are delighted with your positive rating and would like to thank you for choosing the Four Elements Hotel Amsterdam. We hope that our peaceful location in the IJburg district of Amsterdam and our unique charm were part of what made your stay so enjoyable. We look forward to welcoming you again soon, and in the meantime, if you have the opportunity to recommend our hotel to your family and friends, we would be incredibly grateful. Yours sincerely, José Martín, Operations Manager

Dear Fenneke, Thank you for sharing your positive experience at the Four Elements Hotel Amsterdam. We are delighted to hear your appreciation of our stunning location in Amsterdam's IJburg district, with beautiful views across the IJmeer. We are also pleased that you enjoyed our varied and extensive breakfast selection and hope that it afforded you a great start to your day. Your suggestion regarding the placement of the bins is also noted and we apologise for any inconvenience caused. We strive to uphold our ethos of sustainability in all aspects of our operations and will work towards finding a better solution. It would be our pleasure to welcome you back in the near future and we would be very grateful if you would recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Dear Rida, Thank you for choosing the Four Elements Hotel Amsterdam. We are delighted that you had a wonderful time with us and hope that you enjoyed exploring the many attractions that Amsterdam has to offer. We look forward to welcoming you back soon, and in the meantime, please feel free to recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Lieber Nahom, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre positive Bewertung zu hinterlassen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt im Four Elements Hotel Amsterdam genossen haben und danken Ihnen für Ihre Empfehlung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wenn wir Ihnen bei der Planung Ihres nächsten Besuchs in Amsterdam behilflich sein können, lassen Sie es uns gerne wissen. Mit freundlichen Grüßen, José Martín, Operations Manager

Dear Alyssa, Thank you for taking the time to leave your review of the Four Elements Hotel Amsterdam. We are delighted that you enjoyed your stay with us, especially the peaceful location, beautiful views of the IJmeer and convenient transport links. We hope that together with our comfortable and clean rooms and the culinary delights on offer at Restaurant Five, you had a wonderful experience. We look forward to welcoming you again soon, and in the meantime, please do not hesitate to recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Beste Harry,Dank u dat u voor Four Elements Hotel heeft gekozen, ik besef dat u uit veel hotels in Amsterdam kon kiezen. Het is fijn om te lezen dat u heeft genoten van uw verblijf in uw keurige kamer, en van uw bezoek aan onze gezellige Sky Bar, die een prachtig uitzicht heeft over het IJmeer. Hartelijk dank voor uw recensie. Ik hoop dat we u snel weer mogen verwelkomen en als u ons zou kunnen aanbevelen bij uw familie en vrienden, dan zou dat geweldig zijn. Met vriendelijke groet, José Martín, Operations Manager

Liebe Sarah, Vielen Dank dass Sie sich die Zeit genommen haben, Ihre nette Bewertung des Four Elements Hotel Amsterdam mit uns zu teilen. Es freut uns zu hören, dass Sie trotz der anfänglichen Probleme mit der Heizung insgesamt einen sehr angenehmen Aufenthalt hatten. Wir schätzen auch Ihr positives Feedback über unsere wunderbare Lage und die Freundlichkeit unseres Teams, das den schnellen Zimmerwechsel und späten Check-out für Sie problemlos arrangiert hat. Es wäre uns eine Ehre, Sie bald wieder bei uns begrüßen zu dürfen und wir hoffen, dass Sie uns an Ihre Familie und Freunde weiterempfehlen. Mit freundlichen Grüßen, José Martín, Operations Manager

Dear Roman, Thank you for choosing the Four Elements Hotel Amsterdam and for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed the wonderful view from your clean and comfortable room and that the tea and coffee maker was a nice addition. We also take note of your comments regarding the design and functionality of the bathroom and apologise for any inconvenience this may have caused you. We hope to see you again soon and would be most grateful if you would recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Liebe Sarah, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Four Elements Hotel Amsterdam zu bewerten. Wir freuen uns sehr, dass wir Sie mit unserer einzigartigen Lage im Amsterdamer Stadtteil IJburg beeindrucken konnten, die sich durch ihre ruhige Lage, die gute Anbindung an das Stadtzentrum und den herrlichen Blick auf das IJmeer auszeichnet. Wir bedauern jedoch, dass es Probleme mit der Dusche in Ihrem Zimmer gab und entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Wir versichern Ihnen, dass wir unser Wartungsteam bereits informiert haben, um das Problem so schnell wie möglich zu beheben. Dennoch hoffen wir, Sie bald wieder bei uns begrüßen zu dürfen und wären Ihnen sehr dankbar, wenn Sie uns an Ihre Familie und Freunde weiterempfehlen würden. Mit freundlichen Grüßen, José Martín, Operations Manager

Dear Herman, Thank you for taking the time to leave your rating. We are very sorry to learn that your experience did not meet your expectations. Many recent guests have commented on our wonderful location and friendly staff, and we are curious to know if there were any specific issues that overshadowed these aspects for you. Please do not hesitate to reach out to us to share your feedback. We are committed to addressing your concerns and hope you will give us another chance in the future to deliver the 5-star service you deserve. Yours sincerely, José Martín, Operations Manager

Dear Tino, Thank you for your kind review and for choosing the Four Elements Hotel Amsterdam! We are so glad you enjoyed the stunning views over the IJmeer - they truly are the perfect backdrop for a relaxing stay. We also appreciate your 4-star rating and are always looking for ways to improve. If you would be willing to tell us a little more about what would have earned us that extra star, we would be grateful for your insights. We hope you will consider visiting us again soon and discover even more of what Amsterdam has to offer. Yours sincerely, José Martín, Operations Manager

Dear Darren, We are absolutely thrilled with your perfect rating! Thank you for choosing the Four Elements Hotel Amsterdam – knowing that you had a wonderful stay truly makes our day. We pride ourselves on offering an unforgettable experience, and your silent endorsement speaks volumes. Should your travels bring you back to Amsterdam, we would love to welcome you again. In the meantime, please feel free to recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Dear Sam, We are delighted to hear that you had such a wonderful stay at the Four Elements Hotel Amsterdam. Thank you for taking the time to share your kind words about our convenient location, stunning seaside setting and comfortable accommodation. It is truly rewarding to know that you enjoyed our well-appointed rooms and slept soundly in our cosy beds. We hope you had the chance to fully explore all that our city has to offer and trust that you will consider us as your home away from home on your next trip to Amsterdam. In the meantime, please feel free to recommend us to your family and friends. Yours sincerely,José Martín, Operations Manager

Dear Razvan-Victor, Thank you for taking the time to leave your rating for the Four Elements Hotel Amsterdam. We truly hope you enjoyed our quiet and peaceful location in Amsterdam's IJburg district, overlooking the IJmeer, yet only a short tram ride from the city centre. We strive to deliver a 5-star service to all our guests, so please do not hesitate to let us know if there is anything we can do to make your next visit a truly unforgettable experience. Yours sincerely, José Martín, Operations Manager

Dear Vivian, Thank you for choosing the Four Elements Hotel Amsterdam and for your perfect 5 star rating. We hope that your time in Amsterdam was filled with unforgettable experiences and that your stay with us was a memorable one. We look forward to welcoming you again in the near future and would be very grateful if you would share your memories with your family and friends. Yours sincerely, José Martín, Operations Manager

Liebe Stefanie, Vielen Dank, dass Sie sich für einen Aufenthalt im Four Elements Hotel Amsterdam entschieden haben und sich die Zeit nahmen, Ihre Eindrücke zu teilen. Es ist schön zu wissen, dass unser umfangreiches Frühstücksangebot Ihnen eine guten Start in den Tag ermöglicht hat. Allerdings tut es uns sehr leid zu hören, dass die begrenzte Verfügbarkeit von Parkplätzen in unserer Tiefgarage zu Problemen geführt hat und entschuldigen uns für die entstandenen Unannehmlichkeiten. Wir hoffen, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen und würden uns freuen, wenn Sie uns an Ihre Familie und Freunde weiterempfehlen würden. Mit freundlichen Grüßen, José Martín, Operations Manager

Lieber Stephan, Vielen Dank für Ihre positive Bewertung Ihres kürzlichen Besuchs im Four Elements Hotel Amsterdam! Es freut uns zu hören, dass Sie unseren erstklassigen Service genossen haben und sich während Ihres Aufenthaltes wirklich gut aufgehoben fühlten. Es ist unser Engagement für außergewöhnliche Gastfreundschaft, das Erlebnisse wie das Ihre möglich macht, und Ihre anerkennenden Worte bedeuten uns sehr viel. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wären Ihnen sehr dankbar, wenn Sie uns an Ihre Familie und Freunde weiterempfehlen würden. Mit freundlichen Grüßen, José Martín, Operations Manager

Lieber Stephan, Vielen Dank für Ihre positive Bewertung Ihres kürzlichen Besuchs im Four Elements Hotel Amsterdam! Es freut uns zu hören, dass Sie unseren erstklassigen Service genossen haben und sich während Ihres Aufenthaltes wirklich gut aufgehoben fühlten. Es ist unser Engagement für außergewöhnliche Gastfreundschaft, das Erlebnisse wie das Ihre möglich macht, und Ihre anerkennenden Worte bedeuten uns sehr viel. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wären Ihnen sehr dankbar, wenn Sie uns an Ihre Familie und Freunde weiterempfehlen würden. Mit freundlichen Grüßen, José Martín, Operations Manager

Dear Danny, Thank you for choosing the Four Elements Hotel Amsterdam for your recent stay and for taking the time to leave us your rating. We hope you enjoyed our beautiful location in Amsterdam's IJburg district and the panoramic views over the IJmeer. We strive to deliver a 5-star service to all our guests, so please do not hesitate to let us know if there is anything we can do to make your next visit a truly memorable experience. Yours sincerely, José Martín, Operations Manager

Dear Keyimani, We are delighted to receive your glowing review and kind words following your stay at the Four Elements Hotel Amsterdam. We are glad that you enjoyed our fantastic location in the beautiful IJburg district of Amsterdam, just a short tram ride from the city centre. It is also wonderful to read that our Wind Sky Bar on the 10th floor, with its stunning views and fabulous cocktails, and our Restaurant Five, with its many culinary delights, made your stay a memorable experience. Should your travels take you back our way, or if you know of friends and family looking for an exceptional Amsterdam adventure, please do not hesitate to recommend us. Yours sincerely, José Martín, Operations Manager

Dear Selina, Thank you for choosing the Four Elements Hotel Amsterdam for your recent stay. We are delighted that you enjoyed your experience and awarded us a perfect 5-star rating. We trust that everything exceeded your expectations, from our comfortable rooms and convenient location to our friendly service and culinary delights. We hope to see you again soon and would be incredibly grateful should you recommend us to your family and friends. Yours sincerely, José Martín, Operations Manager

Dear Dylan, We are delighted to see your 5 star rating following your visit to the Four Elements Hotel Amsterdam. We hope that our thoughtful design, attentive service and breathtaking views of the IJmeer made your stay truly memorable. We cannot wait to see you again soon and if we can be of any assistance in planning your next Amsterdam adventure, please do not hesitate to get in touch. Yours sincerely, José Martín, Operations Manager

Dear Sebastien,I would like to thank you for your kind rating following your recent visit to Four Elements Hotel. It is great to learn that you enjoyed your time with us and that we managed to meet your expectations. Although, I would love to know what we can improve to get the perfect 5th star. It was lovely having you, and I look forward to welcoming you back again when your travel plans take you back to Amsterdam. I would appreciate it if you could tell your friends and family about us, and we all wish you a happy New Year! Warm regards José Martín, Operations Manager

Dear Antonio, We sincerely apologise for the disappointing experience you have had. We are committed to providing a comfortable and enjoyable stay and regret that we fell short of your expectations. We strive to ensure that all guests receive accurate and consistent information throughout their time with us, so we are particularly sorry for the errors and misunderstandings regarding the payment amount. It would be our pleasure to welcome you again and to have the opportunity to impress you with the hospitality and service we know we are capable of delivering. Yours sincerely, José Martín, Operations Manager

Dear Rahul, Thank you for choosing to stay at the Four Elements Hotel Amsterdam. We are very pleased that you enjoyed your visit and that you rated us so highly. We hope that you enjoyed our unique location, right on the waterfront with beautiful views of the IJmeer and the harbour, yet only a short tram ride from the city centre - perfect for a true Amsterdam experience. It would be a great pleasure to welcome you again soon and if we can assist in helping you to plan your next stay, please do not hesitate to get in touch. Yours sincerely, José Martín, Operations Manager

Dear Anissa, Thank you so much for your wonderful rating! We are delighted to hear that you had such a wonderful experience at the Four Elements Hotel Amsterdam. Our team works hard to ensure that every guest feels welcome and has a memorable stay, so it is incredibly rewarding to receive feedback like yours. We look forward to welcoming you again soon and hope that you will recommend us to your friends and family. Yours sincerely, José Martín, Operations Manager

Dear Mustafa, Thank you for your review! We truly value your feedback and are thrilled to hear that you had a wonderful experience at Four Elements Hotel Amsterdam. We always strive to provide our guests with exceptional accommodations and attentive service, so it is fantastic to know that we met your expectations. We would be honoured to welcome you back in the future and appreciate any recommendations you may make to your loved ones. Yours sincerely, José Martín, Operations Manager