Dear Dan-Henrik,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are sorry to hear that you did not have a great experience in our hotel. Our mission is to provide excellent guest experience, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Best regards,The Hotel Iron Horse Team

Dear Camilla,Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best regards, The Iron Horse Hotel Team

Dear Anonymous, Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you'll visit us again soon!Best regards,The Iron Horse Hotel Team

Dear guest, We appreciate you having taken the time to share your comments about your stay with us. We are so pleased that you enjoyed your overall stay and found the rooms to be clean and comfortable. We take great care in the quality of our rooms, and providing our valued guests with the comforts and amenities they need to feel comfortable during their stay. We are delighted to know we were able to meet with your high standards. Our commitment to investing in our hotel will continue this season with expanding our in-stay services and updating our rooms. Thank you again, and we look forward to seeing you on your next trip to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased that you’ve enjoyed your overall stay, but were sorry to hear you had some issues regarding noise. Please rest assured we have addressed this with the team to ensure we improve on this moving forward. I’m afraid steep stairs are as much a part of Holland as clogs and windmills 😊 We hope to welcome you again on your next trip to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear Bengt, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased that you’ve enjoyed the convenience of our location but we are very sorry to hear your stay with us wasn’t up to your expectations. We strive to improve our hotel, staff and service with each and every stay. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at info@hotelironhorse.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear guest, Thank you for sharing your much-valued comments regarding your stay with us. We are so pleased that you enjoyed our hotel’s overall amenities along with its quirky décor 😉 Our commitment to investing in our hotel will continue this season with expanding our in-stay services and updating our rooms. Thank you again, and we look forward to seeing you on your next trip to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear guest, Thank you for your taking your time to rate us. We will forward your nice rate to our team, they will be happy to know that our guests are satisfied. We would love to welcome you again as our guest at Hotel Iron Horse. Sincerely, Alba

Dear Abdullah, Thank you for taking your time rating us. We will forward your nice rating to our team, they will be happy to know that our guests are satisfied. We would love to welcome you again as our guest at Hotel Iron Horse. Sincerely, Alba

Dear Oskar, Thank you very much for taking your time to rate us. We are happy to know that Hotel Iron Horse was matching your expectations. Our housekeeping staff and reception staff work very hard and positive feedback is very much appreciated, thank you! We will forward your comments to our staff. If your travels bring you back to Amsterdam, we would love to welcome you at Hotel Iron Horse again. Kind regards, Alba - Hotel Iron Horse

Dear Marta, Thank you for taking the time to leave us feedback regarding your stay. We are happy to know that you enjoyed our central location. Hope to welcome you back soon! Obrigado!StavroulaOnline Reputation Manager

Dear Judith,Thank you for sharing your feedback with us! We're thrilled to hear that you found our staff fabulous, helpful, and well-informed.We're glad you enjoyed the convenience of the front desk coffee maker. We'll take note of your comment about the in-room coffee maker to see if there's anything we can do to improve its usability.We apologize if your room was a bit noisy; sometimes our central location can bring some street noise. However, we're happy to hear that you found our location perfect for getting around Amsterdam, near the park, and in a great neighborhood.Your comfort is important to us, so we appreciate your feedback on the pillows and beds.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

Dear Olga, We truly appreciate you taking the time to provide us with feedback regarding your experience at Hotel Iron Horse. We are delighted to know that the location of the hotel, the room features and the helpful staff left a lasting positive impression. We would love to welcome you back in the future. Deeply appreciated your kind words. Stavroula, Online Reputation Manager

Dear Pierre, Thank you for taking the time to provide us with feedback regarding your stay. We are glad to know that Hotel Iron Horse's central location was an excellent starting point for your visit. We will take your suggestions about the room design and lighting into consideration as we continue to enhance our existing facilities. We hope to have the chance to welcome you back in the future. Best, Stavroula Online Reputation Manager

We are deeply sorry that your overall experience at Hotel Iron Horse did not rise to your expectations. We do understand frustration deriving from issues with the Tv and coffee machine. We advise our guests to address such issues immediately with our reception team as we would love to have the chance to make things right during your stay in collaboration with our very knowledgeable technicians. We are also sorry that the carpet cleaning was insufficient and be assured that the situation you encountered is definitely not representative of the cleanliness standards we set for ourselves. We are also taking into consideration your comment about the light needs of the room for the planned future improvements. We would truly appreciate the chance to welcome you back in the future to offer you a stay truly indicative of the standards we set for ourselves. Please feel free to contact us directly with additional concerns and we would also be more than happy to offer you a special rate for the future.

Dear Siarda, Thank you for taking the time to leave us feedback in regards to your stay. Your contribution is highly appreciated as it allows us to improve continuously. We are sorry that you encountered issues with the maintenance of the room. We would like to assure you that such occurrences are not indicative of the experience we aim to provide and they have been addressed with immediately. On the positive side we are glad to know that you did receive high quality of service from our personnel and that you enjoyed our strategic location. We would love to have the chance to welcome you back in the future for an enhanced overall experience, with high quality maintenance standards being implemented.

Thank you so much for providing us with feedback in regards to your stay. It's a pleasure to know that the high cleanliness standards we set for ourselves came across during your stay. We are happy to know also that you found the beds comfortable and our central location super convenient. Looking forward to welcoming you back in the future!