Exteriör

Recensioner av Pestana Amsterdam Riverside

5 out of 5
Pestana Amsterdam Riverside
Amsteldijk 67, Amsterdam

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 429 av 727 recensioner" "
8 - Bra i betyg. 188 av 727 recensioner" "
6 - Okej i betyg. 57 av 727 recensioner" "
4 - Dåligt i betyg. 34 av 727 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 727 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Freerk Erik, Gimo

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok hotel but not up to a 5-star standard in my opinion. Room was good, but restaurant and bar were closed. Plate at breakfast was dirty. Personnnel was helpful
Bodde här 1 natt i november 2023
Svar från Tiago Rodrigues 22 nov. 2023
Dear Mr./Mrs. Melinda, We would like to thank you for taking the time to share your opinion on your stay at Pestana Amsterdam Riverside. We highly appreciate the feedback provided by our Guests as it helps us improve our daily performance and perfect our service and overall quality. We are sincerely sorry that you were disappointed with your dining experience. We have shared your comments with our Food and Beverage Manager, and we are taking the necessary measures to improve our offer. Once again, we thank you for staying at Pestana Amsterdam Riverside, and we look forward to welcoming you back soon.Kind regards, Pestana Amsterdam Riverside

8/10 Bra

Lars-Johan

Bodde här 1 natt i juli 2023
Svar från The Team at Pestana Amsterdam Riverside 27 juli 2023
Dear Lars-Johan , We were delighted to hear that your recent stay at Pestana Amsterdam Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Amsterdam Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards

10/10 Fantastiskt

Calle

Bodde här 3 nätter i februari 2023
Svar från The Team at Pestana Amsterdam Riverside 13 juni 2023
Dear Calle, On behalf of our entire team at Pestana Amsterdam Riverside, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Amsterdam Riverside.Best regards, The Team at Pestana Amsterdam Riverside

10/10 Fantastiskt

Mikael

Bodde här 1 natt i december 2022
Svar från Pestana Amsterdam Riverside 7 jan. 2023
Dear Mikael,On behalf of the entire team at Pestana Amsterdam Riverside, we would like to thank you for your kind feedback.It is very important for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Amsterdam Riverside

10/10 Fantastiskt

Mikaela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Really nice room and service
Bodde här 3 nätter i september 2021
Svar från Front Office/ Guest Relations 5 okt. 2021
Dear Mr./Mrs. Mikaela, On behalf of the entire team at Pestana Amsterdam Riverside, we would like to thank you for your kind feedback. We are pleased to hear that we satisfied your expectations and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Amsterdam Riverside

10/10 Fantastiskt

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2021
Svar från Pestana Amsterdam Riverside 16 maj 2023
Dear Christopher,On behalf of our entire team at Pestana Amsterdam Riverside, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Amsterdam Riverside.Best regards, The Team at Pestana Amsterdam Riverside

8/10 Bra

Christina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ensamhelg
Trevligt och fräscht hotell i lugn omgivning. Pga restriktioner i Nederländerna så är det ingen automatisk städning varje dag men man kunde boka städning och produkter man behövde via deras app vilket funkade fint. I gymmet fanns inget vatten (säkert en Corona-grej) och dåligt med rengöringsprodukter. Svårt att torka av efter sig då.
Bodde här 4 nätter i maj 2021
Svar från Front Office 24 maj 2021
Dear Mr./Mrs. Christina, On behalf of our entire team at Pestana Amsterdam Riverside, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Amsterdam Riverside. Best regards, The Team at Pestana Amsterdam Riverside

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint boende
Ett vackert hotell i anrik byggnad. Vi hade lite otur, då vi fick ett litet rum med en pelare mitt i. Så just vårt rum var inte prisvärt. Hade valt ett annat hotell om vetat detta. Har bott här tidigare och fått betydligt större rum. Personalen är outstanding,väldigt bra service. Bra mat, ursköna sängar.
Bodde här 2 nätter i februari 2020
Svar från Pestana Collection Hotels 9 mars 2020
Dear Mr/Mrs expedia user, Thank you very much for taking the time to give us your opinion on our facilities and services. Your opinion is very important for us to improve how we work. We are sorry to hear that we did not fully meet your expectations and we hope that, in the future, you will give us another opportunity to host you. It was a pleasure for us to have you as our guest at Pestana Amsterdam Riverside. Best regards, Pestana Collection Hotels

8/10 Bra

Ted

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fresh, and relaxing
Nice rooms and really service minded personal. I forgot a small bag and they swiftly send it back to my home in a different country
Bodde här 2 nätter i februari 2020
Svar från Luis 10 mars 2020
Dear Mr. Ted, Thank you very much for your feedback on your stay at our hotel. We are happy to hear that you enjoyed the experience and our team’s dedicated and professional service. It was a great pleasure for us to welcome you as our guest and we look forward to welcoming you to Pestana Amsterdam Riverside again soon. Best regards, Pestana Collection Hotels

10/10 Fantastiskt

Tommy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019
Svar från Pestana Amsterdam Riverside 16 maj 2023
Dear Tommy, We were delighted to hear that your recent stay at Pestana Amsterdam Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Amsterdam Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Amsterdam Riverside

10/10 Fantastiskt

Mattias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great weekend stay
Great location, close but not too close the busiest part of A’dam. Nice and clean rooms, very service minded staff, always welcoming you with a smile. The breakfast (was included for us) was really fresh and tasty.
Bodde här 3 nätter i september 2019
Svar från Front Office 27 okt. 2019
Dear Mr. Holmberg, Thank you for choosing Pestana Amsterdam Riverside and sharing your valuable feedback! You are completely right - we are close to the rush city centre but in the same time we are in the part of the city where many people come to enjoy the amazing architecture and the best restaurants in Amsterdam. We hope seeing you soon, Mr. Holmberg! We will you all the best! Kindest regards, Front Office team

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Vi hjälper gärna till och sparar på vatten för miljön. Det måste i så fall finnas hängare till handdukarna. Nu var de fuktiga efter ett dygn då man tvingades hänga dem på dörren till duschen. Det var också svårt att få ordentlig värme i rummet. Det berodde möjligen på att fläkten var kraftig även på lägsta nivån. Slutligen var rummet på nedre botten väl mörkt. Gärna bättre belysning. Detta är små saker som lätt rättas till. I övrigt ett mycket trevligt hotell med jättetrevlig och hjälpsam personal.
Bodde här 4 nätter i april 2019
Svar från Reservations 14 maj 2019
Dear Mr./ Ms. Thank you for your review. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your feedback with the relevant head of department to ensure we maintain the highest standards of service at all times. We hope we may welcome you soon again. Best regards, Team Pestana Amsterdam Riverside

8/10 Bra

EVA

Reste med sin partner
Gillade: Personal och service
Jättebra boende och väldigt bra service från personalen på hotellet. Kan verkligen rekommendera hotellet.
Bodde här 3 nätter i april 2019
Svar från Reservations 14 maj 2019
Dear Ms. Eva, Thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Amsterdam Riverside. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments. We look forward to have the opportunity to welcome you back in our Hotel. Kind Regards, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Läget var underbart, bra personal men dubbla duschar och ett fint badkar...
Bodde här 1 natt i februari 2019
Svar från Res 26 feb. 2019
Dear guest, Thank you for your nice review, we shared it with our team and we are very happy with your comments and with the fact that we were able to give you “the time of your life”. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Superb hotel med mycket trevligt personal. Bra läge
Bodde här 1 natt i januari 2019
Svar från Res 20 feb. 2019
Dear guest, It was a real pleasure having you as our Guest and being of service. We look forward to your next visit to Pestana Amsterdam Riverside and to offer you “the time of your life” Kindest regards, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

Grant

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quality hotel in De Pijp area.
Clean, quiet and friendly hotel perfectly located in the lovely De Pijp part of Amsterdam. Nice Spa which we both used prior to checking out.
Bodde här 2 nätter i februari 2019
Svar från Res 20 feb. 2019
Dear Grant, Thank you for sharing your feedback regarding your recent stay at the Pestana Amsterdam Riverside We are delighted to hear you had a great time with us and enjoyed our facilities. We are looking forward welcoming you again during your next visit. Sincerely, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nöjd
Super! Bra frukost och stor studio
Bodde här 7 nätter i december 2018
Svar från Res 21 dec. 2018
Dear Linda, It was a real pleasure having you as our Guest and being of service. We look forward to your next visit to Pestana Amsterdam Riverside and to offer you “the time of your life” Kindest regards, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Härligt hotell och mycket prisvärt
Hade bokat en weekendresa och valde att bo bättre än vanligt. Hotellet är kanon, sov helt fantastiskt bra. Lite långt att gå till centrum men det går spårvagn och tunnelbana 5-7 minuter från hotellet så det är inga problem. Extremt bra och proffsig personal och väldigt varmt bemötande. Enda minuset var att barpersonalen var rätt långsamma.
Bodde här 2 nätter i november 2018
Svar från Res 13 nov. 2018
Dear Lars, Thank you for the great review for Pestana Amsterdam Riverside! We are delighted that you enjoyed our rooms and our customer service. We hope to welcome you back soon! Warm regards, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amsterdam
var trevligt att besöka Amsterdam och ruksmuseet
Bodde här 2 nätter i oktober 2018
Svar från Res 13 nov. 2018
Dear guest, We are pleased to hear that you have enjoyed your stay with us. We look forward welcoming you again. Kind regards, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

yvonne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En förlängd weekend för två
Bra läge, hyfsat nära spårvagnar för vidare resa till det du vill göra. Helt och rent med trevlig personal. För dig som ej behärskar holländska talar alla engelska problemfritt. Man har t o m personal med engelska som modersmål. De har en bra restaurang och bar. Mat finns annars hur mycket som helst i krogar och barer cirka 10-15 min promenad bort. Det asiatiskt, kinamat, italienskt osv osv Vill man se kultur och konst så finns alla möjligheter. Rembrandt på riksmuseum, diamanter på Diamantmuseum osv. Antik och vintage likaså. Kryllar av butiker med märkesshopping 6-7 hållplatser bort med spårvagnen.
Bodde här 3 nätter i oktober 2018
Svar från Reservations 11 okt. 2018
Dear Ms. Yvonne, We are pleased to hear that you have enjoyed your stay with us. Your positive and constructive comments about our hotel have been really appreciated and we sincerely hope that you will return to Amsterdam and to Pestana Amsterdam Riverside. We look forward welcoming you again. Kind regards, Team Pestana Amsterdam Riverside

10/10 Fantastiskt

Catarin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2018
Svar från Team Pestana 24 juli 2018
Dear Catarin, It was a real pleasure having you as our Guest and being of service. We look forward to your next visit to Pestana Amsterdam Riverside and to offer you “the time of your life” Kindest regards, Team Pestana

10/10 Fantastiskt

Natalie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2018
Svar från Team Pestana 7 juni 2018
Dear Natalie, Thank you for your nice review, we shared it with our team and we are very happy with your comments and with the fact that we were able to give you “the time of your life”. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards, Team Pestana

8/10 Bra

Harriet

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really liked this property! It was very central and convenient location wise. I was a little unlucky during my stay as the fire alarm went off at 1.30am and disturbed my stay, asking us to evacuate and then stopped with no commentary nor did the check out staff mention anything when I checked out. My room was also right on the front on walking level which didn’t make me feel too safe as a woman travelling solo- people could see directly into my room from the street. Otherwise a lovely hotel
Bodde här 1 natt i april 2024
Svar från Team Pestana Amsterdam Riverside 2 maj 2024
Dear Harriet,Thank you for your feedback regarding your recent stay at our property. We're glad to hear that you enjoyed the central and convenient location. We apologize for the inconvenience caused by the fire alarm disturbance during your stay. Your safety and comfort are our top priorities, and we regret any anxiety this may have caused. Please rest assured that we will investigate the incident to ensure proper procedures are followed in the future.We appreciate your comments about the room location, and we will take them into consideration for future improvements. Your feedback is valuable to us as we strive to provide the best experience for all our guests.Despite these challenges, we're delighted that you found our hotel lovely overall. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,

10/10 Fantastiskt

Joy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Pestana Amsterdam Riverside 20 apr. 2024
Dear Joy,Thank you for taking the time to rate your experience with us. We truly appreciate your perfect score and are delighted to see that you were satisfied with your stay. If you have any additional feedback or if there's anything we can do to further enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay.Best regards,

8/10 Bra

Veena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From this property easy to commute.
Bodde här 4 nätter i april 2024
Svar från Pestana Amsterdam Riverside 20 apr. 2024
Dear Veena,Thank you for taking the time to rate your experience with us. We appreciate your feedback, and we're pleased to see that you were satisfied with your stay. If you have any further comments or suggestions for improvement, please feel free to share them with us. We hope to have the pleasure of welcoming you back in the future.Best regards,

4/10 Dåligt

Leslyn

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Team Pestana Amsterdam Riverside 31 mars 2024
Dear Leslyn,Thank you for choosing to stay with us.We hope to have the opportunity to welcome you back in the future.Warm regards,

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great, out of the way place
Bodde här 2 nätter i mars 2024
Svar från Team Pestana Amsterdam Riverside 31 mars 2024
Dear William,Thank you for choosing to stay with us and for sharing your feedback. We are glad to hear that you found our location to be great.We appreciate your kind words and hope you had a wonderful time during your stay with us.Warm regards,Team Pestana Amsterdam Riverside

6/10 Okej

Erica

Reste med familjen
This hotel was fine. Nothing special, and when we tried to make an appointment for the spa, nobody answered the phone or was at the reception desk. It’s also a fairly long walk from most “tourist” spots in Amsterdam. I wouldn’t stay here again.
Bodde här 3 nätter i mars 2024
Svar från Team Pestana Amsterdam Riverside 21 mars 2024
Dear Ms. Erica,Thank you for taking the time to share your experience with us. We apologize for the inconvenience you encountered while attempting to make a spa appointment and for any inconvenience caused by our location's distance from popular tourist spots in Amsterdam.Your feedback is invaluable to us, and we will use it to improve our services and ensure a more seamless experience for our guests in the future. We regret that we fell short of meeting your expectations and sincerely hope to have the opportunity to regain your trust in the future.Best regards,

10/10 Fantastiskt

Enza

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the welcome, the room and the service.
Bodde här 3 nätter i mars 2024
Svar från Team Pestana Amsterdam Riverside 15 mars 2024
Dear Enza,We are thrilled to hear that you loved the warm welcome, the room, and the service provided during your stay. Your satisfaction is our top priority, and we are delighted that we could meet your expectations.Thank you for sharing your positive feedback with us. We look forward to welcoming you back for another wonderful experience in the future.Best regards,

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful staff and the facilities are beautiful!
Bodde här 1 natt i mars 2024
Svar från Team Pestana Amsterdam Riverside 14 mars 2024
Dear Ms. Sarah,Thank you for your positive feedback!We're delighted to hear that you found our staff to be very helpful and that you enjoyed the beautiful facilities at our hotel. Ensuring a pleasant and comfortable experience for our guests is our top priority, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back soon for another enjoyable stay!Best regards,

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not close to centre. 20min bike ride which was fun or 15min in a taxi
Bodde här 2 nätter i februari 2024
Svar från Team Pestana Amsterdam Riverside 25 feb. 2024
Dear Peter,Thank you for choosing Pestana Amsterdam Riverside for your stay in the city. Looking forward to welcoming you back soon!Best regards,

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room
Bodde här 3 nätter i januari 2024
Svar från Team Pestana Amsterdam Riverside 1 feb. 2024
Dear Andrew,Thank you for your feedback! We're delighted to hear that you enjoyed your room during your stay with us. We hope to welcome you back again soon!Best regards,

10/10 Fantastiskt

Jeremy

Reste i grupp
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff & food are very helpful stayed here many times and will continue to come back J.R
Bodde här 3 nätter i januari 2024
Svar från Team Pestana Amsterdam Riverside 6 feb. 2024
Dear Jeremy,Thank you for your review! We are thrilled to hear that you find our staff and food to be very helpful. We truly appreciate your loyalty. It's always a pleasure to welcome you back each time you stay with us. Looking forward to your next visit!Best regards,

10/10 Fantastiskt

Luca

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Posizione molto favorevole se si ha un’auto. Colazione ben fornita e di qualità. Camere silenziose e arredamento funzionale.
Bodde här 3 nätter i januari 2024
Svar från Team Pestana Amsterdam Riverside 6 feb. 2024
Dear Luca,Thank you for choosing to stay with us! We appreciate your positive feedback regarding our location for guests with cars and our breakfast. We strive to provide a comfortable and convenient experience for all our guests and we are glad to hear that we met your expectations in these areas.We hope to have the pleasure of welcoming you back in the future!Best regards,

2/10 Väldigt dåligt

Mehmet Korkut

Bodde här 1 natt i januari 2024
Svar från Team Pestana Amsterdam Riverside 7 feb. 2024
Dear Mehmet,We would like to express our sincere gratitude for choosing Pestana Amsterdam Riverside for your recent stay. To further understand your concerns and gather additional details, we would appreciate the opportunity to engage in a more in-depth conversation with you.Kindly share your preferred contact information with us so that we can reach out to you directly. This will enable us to discuss your experience and work towards a resolution.We look forward to the opportunity to connect with you and address your concerns personally. Wishing you safe and pleasant travels, and we hope to welcome you back to Pestana Amsterdam Riverside in the future.Sincerely,

10/10 Fantastiskt

justis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Team Pestana Amsterdam Riverside 6 feb. 2024
Dear Justis,Thank you for staying with us and for sharing your experience.Looking forward to welcoming you back soon!Best regards,

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Team Pestana Amsterdam Riverside 10 jan. 2024
Dear Richard,Thank you for taking the time to leave a positive rating. We hope to have the pleasure of hosting you again in the future. If you have any specific comments or suggestions, feel free to share them with us.Best regards,

10/10 Fantastiskt

Siren Therese

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Team Pestana Amsterdam Riverside 10 jan. 2024
Dear Siren Therese,Thank you for taking the time to leave a positive rating. We hope to have the pleasure of hosting you again in the future. If you have any specific comments or suggestions, feel free to share them with us.Best regards,

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel complex. Check-in was a bit awkward but they "upgraded" me which was nice though I'm not sure if it really was one. Room was lovely and clean. The pool and saunas were so relaxing on a cold and rainy day. The breakfast was the true stand out - I'd come back just for that experience again.
Bodde här 1 natt i december 2023
Svar från Team Pestana Amsterdam Riverside 10 jan. 2024
Dear Jeffrey,Thanks for your feedback! We are glad you enjoyed our hotel complex, the upgraded room and the relaxing pool and saunas. It's fantastic to hear that our breakfast was a standout experience. We look forward to welcoming you back for another delightful stay.Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bon rapport qualité prix
Superbe hotel ! Attention toutes les chambres ne se valent pas. Il y a 4 bâtiments, demander le bâtiment principal. Le spa est un peu petit mais belle piscine intérieure. Le petit-déjeuner est plutôt banal pour le prix. Accès facile en tramway direct depuis la gare, possibilité de prendre aussi le métro mais petite marche en plus.
Bodde här 4 nätter i december 2023
Svar från Team Pestana Amsterdam Riverside 10 jan. 2024
Dear valued guest,Thank you for your positive review! We appreciate your feedback and the photo you shared. It's wonderful to hear that you enjoyed our hotel. We take note of your comments about the room buildings, spa size, and breakfast, and we'll use them to enhance our services.We hope to welcome you back in the future!Best regards,

10/10 Fantastiskt

Jana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice building. We stayed in a bigger room so size was ok. Amenities are nice. It’s walk to everything, or a quick ride. Staff was very nice, has valet parking.
Bodde här 2 nätter i december 2023
Svar från Team Pestana Amsterdam Riverside 10 jan. 2024
Dear Jana,Thank you for your positive review! We're delighted to hear you enjoyed our beautiful building, spacious room and amenities. It's great to know our convenient location and friendly staff, along with valet parking, contributed to a pleasant stay.We look forward to welcoming you back for another enjoyable experience.Best regards,

10/10 Fantastiskt

Maurits

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Team Pestana Amsterdam Riverside 10 jan. 2024
Dear Maurits,Thank you for taking the time to leave a star rating. We appreciate your feedback and hope to have the pleasure of hosting you again in the future!Best regards,

2/10 Väldigt dåligt

Mohammed

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i december 2023
Svar från Team Pestana Amsterdam Riverside 10 jan. 2024
Dear Mohammed,Thank you for taking the time to provide feedback, although we are sorry to see a 2 out of 10 rating. We value all input, and if there's anything specific that led to this rating, we would appreciate more details to better address any concerns and improve our services.Please feel free to share additional insights, and we hope to have the opportunity to enhance your experience in the future.Best regards,

10/10 Fantastiskt

Christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We will be back! I’m perfect two night stay and Lotus and Eren were so great! 10/10
Bodde här 2 nätter i december 2023
Svar från Tiago Rodrigues 8 dec. 2023
Dear Mr./Mrs. Christine, Thank you for your feedback on your stay at Pestana Amsterdam Riverside. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Amsterdam Riverside, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Amsterdam Riverside

10/10 Fantastiskt

Sabrina

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super hôtel Tout était fabuleux La chambre trop jolie Le personnel a notre écoute Et surtout le petit déjeuné au top 👌 Je donne 20/20 pour notre séjour
Bodde här 3 nätter i november 2023
Svar från Tiago Rodrigues 22 nov. 2023
Chère Madame, Cher Monsieur Sabrina, Merci pour votre retour concernant votre séjour à Pestana Amsterdam Riverside. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.Ce fut un grand plaisir pour nous de vous avoir comme hôte. Nous souhaitons vous remercier d’avoir séjourné à Pestana Amsterdam Riverside, et nous sommes impatients de vous accueillir de nouveau.Cordialement, L’équipe de Pestana Amsterdam Riverside

10/10 Fantastiskt

Melinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly and accommodating staff, beautiful building.
Bodde här 3 nätter i november 2023
Svar från Tiago Rodrigues 22 nov. 2023
Dear Mr./Mrs. Melinda, Thank you for your feedback on your stay at Pestana Amsterdam Riverside. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Amsterdam Riverside, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Amsterdam Riverside

10/10 Fantastiskt

Brendan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good choice for business travel
Great customer service and all the amenities are nice.
Bodde här 2 nätter i november 2023
Svar från Pestana Amsterdam Riverside 15 nov. 2023
Dear Mr./Mrs. Ben Dominguez, Thank you for your feedback on your stay at Pestana Amsterdam Riverside. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Amsterdam Riverside, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Amsterdam Riverside

8/10 Bra

Sophie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice staff, clean and Big rooms - only minus was it isn’t so easy with a stroller and you have to go outside to enter the main building.
Bodde här 3 nätter i november 2023
Svar från Pestana Amsterdam Riverside 13 nov. 2023
Dear Mr./Mrs. Shopie, On behalf of our entire team at Pestana Amsterdam Riverside, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations. We were glad to hear that, overall, you enjoyed your stay at Pestana Amsterdam Riverside. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made. It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Amsterdam Riverside and regain your trust during your next visit. Warm regards, The Team at Pestana Amsterdam Riverside

10/10 Fantastiskt

Luca

Bodde här 3 nätter i oktober 2023
Svar från Tiago Rodrigues 8 dec. 2023
Dear Mr./Mrs. Luca, Thank you for your feedback on your stay at Pestana Amsterdam Riverside. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Amsterdam Riverside, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Amsterdam Riverside

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful rooms.
Beautiful historic hotel. Rooms are large and well appointed. Buffet is amazing! 29eu but worth it. *Elevators were under repair when we were there so had to do a lot of steps. Staff was very nice and carried our bags to and from our room.
Bodde här 2 nätter i oktober 2023
Svar från Pestana Amsterdam Riverside 13 nov. 2023
Dear Mr./Mrs. Anonymous, On behalf of our entire team at Pestana Amsterdam Riverside, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Amsterdam Riverside. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Amsterdam Riverside and regain your trust during your next visit.Warm regards, The Team at Pestana Amsterdam Riverside