Dear Marco,We want to thank you for your kind words! We are thrilled to hear that you enjoyed your stay and had a good time at numa. We look forward to welcoming you back for many more such soulful experiences in the future.Best regards,numa Guest Experience Team

Dear Mehul,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,numa Guest Experience Team

Dear Hei Che Felix,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

Dear Amy,Thank you for your feedback. We are very sorry to hear that your stay with us was not comfortable. We understand that a clean and tidy room is a basic requirement. We apologise for this unpleasant experience and also assure you that this is not our service standard. We've passed on your message to our colleagues responsible for that, and we'll do our absolute best to make sure it doesn't happen again. We do care very much about the comfort of our guests and would like to make amends for this mistake. Please get in touch if you have any further questions or concerns. Best regards,numa Guest Experience Team

Hello Joel, Thank you very much for taking the time to leave us a review! We are very happy that you enjoyed your stay with us and that our services were what your group was looking for!We hope to welcome you again at one of our properties in the future!Warm regards,Anca- Guest Service

Hello Roberta,Thank you for taking the time to leave us some feedback.We are so happy you found our location to be so convenient!Our team is driven by the desire to provide to our guests the highest quality of service, so we are sorry that our housekeeping missed the mark this time.Thank you for bringing this to our attention. We hope to have the opportunity to host you again soon and hopefully revamp your experience with us.Kind regards,Joana - Guest Services

Hello Mohamed,Thank you for taking the to leave us such a great review!Our team is driven by the desire to provide to our guests the highest quality of service; so we are glad we achieved it this time.Feel free to reach out on your next visit!Kind regards,Joana - Guest Services

Hello Alexandre,We appreciate you taking the time to provide us with some feedback about your stay. We are very pleased you enjoyed your stay with us and that our staff were able to assist you quickly and efficiently when needed.We are so glad to hear you had the opportunity to explore the beautiful surrounding neighborhood and city.We would happily welcome you back to Amsterdam again in the future!

Hello Arceo, We appreciate you taking the time to share your experience while staying with us. We always strive to provide a comfortable and relaxing stay for our guests and we are delighted to hear that we achieved this during your stay. It is wonderful to hear that you enjoyed the location as much as we do and we will ensure to pass the kind words on to our Guest Service team. We value your feedback and we would happily welcome you back to any of our YAYS properties in the future. Best regards,

Hello Gabriel,Thank you for such a great review!We are so happy you had a great experience with us. Please feel free to reach out on your next visit.Kind regards,Joana - Guest Services

Dear Daniele,Thank you for taking the time to write this wonderful review! We are very happy that you enjoyed your stay at our property and we hope to welcome you again in the future!Kind regards,Anca- Guest Service

Hello Mohammed, Thank you for taking the time to leave us a review. We are so happy that our team was able to be there for you! We aim to provide the best costumer support to our guests, and make their stay an exceptional one. We hope to see you again in Amsterdam soon! Kind regards, Joana - Guest Services

Hello Richard,Thank you for taking the time to leave us a review.We are very sorry to hear that you did not enjoy your time with us in Amsterdam. We always strive to provide our guests with the best experience possible and continuously improve our communication.We hope to see you again in Amsterdam soon.Kind regards,Joana - Guest Services

Hello Rob, Thank you for taking the time to leave us an great rating! We hope to welcome you back again soon!

Hi Antony, Thank you for writing this honest review! We are delighted to hear you enjoyed your stay at our Prince Island property and we look forward to welcoming you again in the future! Kind regards,Anca- Guest Service

Thank you for your review! We hope to see you in Amsterdam again soon!

Hello Amanda, Thank you so much for taking the time to leave us a review. We are very pleased you enjoyed your stay with us and hope to welcome you in Amsterdam again soon!

Hello Michael, Thank you for choosing Prince Island by YAYS. We will ask our technical department to check-in about this! Thank you for bringing it to our attention. We are glad you enjoyed the location of the property as much as we do! We would happily welcome you back again in the future.

Hi Jasmin,Thank you for your review! We are very happy to hear that you enjoyed your stay with us! Kind regards,Anca- Guest Service

Hi Ida,Thank you very much for the positive review.We appreciate you taking the time to share your experience and would love to welcome you back soon. Kind regards,

Hola buenas Alicia,Muchísimas gracias por tomar de tu tiempo y escribir una reseña sobre tu reciente estancia con nosotros.Nos alegra mucho saber que les gustó el apartamento y la localización.No dudes en contactarnos en el futuro si vuelven a la ciudad.Atentamente, Adrián, Assistant Manager

Hi Fatih,Thank you so much for taking the time and rate your recent stay with us.We are glad to read that you and your family had a nice stay.Do not hesitate to contact us if you ever come back to Amsterdam.Warm regards,Adrián, Assistant Manager

Hi Ho Yan, Thank you for your positive review. We really appreciate your feedback and hope to welcome you back in the future.Kind regards,

Hi Amelia,Thank you for taking the time to share your feedback with us. We are happy you had a good experience at our apartment.We understand that the stairs in this location can be challenging for some people, so we are always available to provide the necessary information about the building prior to the arrival.We appreciate your valuable suggestions on improving our future guests' experience. We hope to welcome you back soon.Kind regards,

Thank you for your review!

Hi Walid,Thank you for taking the time to provide valuable feedbackWe‘re deeply disappointed to hear about the challenges you experienced with us. We always strive to provide an experience that meets your expectations, and we are sorry that we could not achieve it this time.Although we do not have a front desk at this location, our team works 24/7 to give our guests the best experience possible and guarantee everyone has a pleasant stay with us.

Hi Gurmeet,Thank you for taking the time to share your positive experience with us. We're extremely delighted to learn that you had a great stay and loved the overall experience. We look forward to seeing you again soon.

Hi, Thank you for taking the time to rate your stay with us. We appreciate your feedback as it helps us improve our service and our guests' experience.Kind regards,

Hi James, Thank you for taking the time to share your experience. We are glad you had a good experience at our apartment and would love to welcome you back in the future. Kind regards,

Hi Amanda, Thank you so much for providing us with a wonderful review and high rating. We are very happy that you had a great family stay in Amsterdam! Particularly enjoying our check in process and digital keys. We would love to welcome you back to one of our properties again in the future.Warm regards,

Hi Kyoungho, Thank you for taking the time to review your recent stay. We are happy you enjoyed your apartment and your time in Amsterdam. We appreciate your suggestion to improve the experience for our future guests. We hope to welcome you back soon. Kind regards,

Hi Muhammad, Thank you for sharing your honest review. We appreciate your feedback, and we will use it as an opportunity to improve our services. Kind regards,

Hi John, We are happy you enjoyed your stay and your time in Amsterdam. We would love to welcome you again in the future.

Hi Maria,Thank you for your rating. We hope you enjoyed your time in Amsterdam.Kind regards,

Hello Pascal, Thank you for leaving us a great review! We are glad that the apartment was suitable for your needs. We hope you enjoyed your time in Amsterdam!

Hello Nina,Thank you for choosing Prince Island by YAYS! We are glad that you found the apartment convenient and clean. We hope you enjoyed exploring the city and hope to see you in Amsterdam again soon.

Hi Therese, Thank you for providing us with your valuable feedback.We hope that you enjoyed your time in Amsterdam. Kind regards,

Hi Levi, Thank you for taking the time to share your feedback. We hope that you enjoyed your time in Amsterdam.Kind regards,

Hello,Thank you so much for taking the time to review us.We're glad you had a great stay and enjoyed the overall experience.Kind regards,

Hi Chulmin,Thank you for writing us a review!We are glad to see you enjoyed your stay with us! We are looking forward to welcoming you back again soon. Do not hesitate to reach out for your next trip.

Hi Nicole, Thank you for taking the time to provide your feedback and giving us a rating! We greatly appreciate all reviews from our guests.We're happy to see you enjoyed your stay, and that the location offered you easy access into the city centre! We hope we can welcome you back again in the future, at either our Prince Island property again, or even one of our other Yays locations!Kind regards,Marie - Guest Services

Hi Robert,Thank you for taking time to write a review.We are happy to know that you enjoyed our location. We will forward your suggestion to see how it may be possible to increase the airflow in this apartment, besides the fans we provide.We are sorry about our the inconvenience caused due to the issue with the digital keys. This was a unexpected issue. Kind regards,

Hi Steve,Thank you for leaving us a review! Hopefully you had a good stay with us and will come back in the near future!All the best,

Hi EmeSan,Thank you for your high rating! We are pleased to know you had a good stay with us.We would be happy to welcome you back in the future!Kind regards,