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Recensioner av Grand Legacy At the Park

2.5 out of 5
Grand Legacy At the Park
1650 S Harbor Blvd, Anaheim, CA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 1065 av 2279 recensioner" "
8 - Bra i betyg. 609 av 2279 recensioner" "
6 - Okej i betyg. 311 av 2279 recensioner" "
4 - Dåligt i betyg. 177 av 2279 recensioner" "
2 - Väldigt dåligt i betyg. 117 av 2279 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Susan

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Suite was spacious. Would have liked to have a guide for tv or one on the tv as well as smart tv streaming capabilities. Robes available for suites would be nice too We really liked the coffee bar on the morning and popcorn in the afternoon as well as the infused ice water available in the lobby.
Bodde här 3 nätter i maj 2024

8/10 Bra

Ethan, Tehachapi

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was a good hotel not to bad .
Bodde här 1 natt i maj 2024

8/10 Bra

Hanna

Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing time. I wish it was more affordable but well worth every penny spent! Thanks
Bodde här 1 natt i maj 2024
Svar från Freddy Cruz 23 maj 2024
Hello David, we appreciate your honest and positive review. We are happy that you were more than satisfied with your stay and hope to welcome you back real soon!

10/10 Fantastiskt

Melissa

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in the main building and would recommend this. Close to the parks and nice accommodations. Comfortable beds and clean. We had a nice stay. Staff is always very accommodating and friendly.
Bodde här 4 nätter i maj 2024
Svar från Freddy Cruz 23 maj 2024
Thank you Melissa for your positive review. It seems that your overall experience here at Grand Legacy was very pleasant. We are happy to have been able to leave a good impression for you and your guests! We hope to welcome you back very soon!

10/10 Fantastiskt

Angie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay and service
Bodde här 4 nätter i maj 2024
Svar från Freddy Cruz 23 maj 2024
Hi Angie, Thank you for such a wonderful review. We appreciate your time and for staying with us at Grand Legacy. We hope to welcome you back soon.

10/10 Fantastiskt

Gail Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Freddy Cruz 23 maj 2024
Thank you for taking the time to review your stay! We appreciate you visiting and welcome you back soon!

8/10 Bra

Joselyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to restaurants, stores, and disneyland. The only thing i didnt like is that the staff housekeeping / maintenance were very loud in the morning while my family and i were trying to sleep.
Bodde här 1 natt i maj 2024
Svar från Freddy Cruz 23 maj 2024
Hello Joselyn, thank you for your feedback. We regret the inconvenience caused by the noise and maintenance issues you encountered.Your comments are valuable, and we will use them to improve our services. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff was so kind and helpful! Amazing stay 10/10
Bodde här 6 nätter i maj 2024
Svar från Freddy Cruz 23 maj 2024
Thank you Emily for such wonderful compliments. We hope that you had a memorable visit and we welcome you back very soon!

8/10 Bra

mirela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
easy access to our room. great location if going to Disneyland
Bodde här 2 nätter i maj 2024
Svar från Freddy Cruz 23 maj 2024
Thanks Mirela, we appreciate your positive feedback. We hope you will stay with us again on your next Disney vacation adventure!

10/10 Fantastiskt

Clancy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Continental breakfast would be nice but I can also understand why this hotel doesn't have it. Enjoyed the pool and hot tub, clean and not crowded 😁
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 23 maj 2024
Thank you for taking the time to review your stay, Clancy. We appreciate your suggestions and always take into consideration what our guest have to say. We will make sure to provide your feedback to upper management. We welcome you back soon!

10/10 Fantastiskt

Diosel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is our go-to hotel whenever we go to Disney! Super convenient as it’s so close to the park entrance - about 5 minutes walk. We love how we don’t have to worry about parking and we can easily just walk back to the room to take a break/nap and enjoy the rest of the park in the evening.
Bodde här 1 natt i februari 2024
Svar från Freddy Cruz 23 maj 2024
Hello Diosel! Thank you for sharing your thoughts on your hotel stay. It's great to hear that the location was perfect for you, being right across from the park. We appreciate you staying with us and hope to see you again on your next Disney vacation adventure!

10/10 Fantastiskt

Elizabeth

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and so close to disneyland!!
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Hello Elizabeth, we are so happy you found our location convenient for your stay. Thank you for the compliments! We appreciate you as a guest and hope to welcome you back soon!

8/10 Bra

Evan

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was polite and professional. Check in and out was quick.
Bodde här 2 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Thank you for you for your wonderful review. We appreciate you taking the time to let us know how we did! Glad to be of help, we welcome you back soon.

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay again! Very convenient location. Very little staff interaction, but all was pleasant. Walk to Disney parks was why we chose. Pool area great for kids. Would love to see some breakfast options??
Bodde här 6 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Hi John, thank you for reviewing your stay with us. We appreciate the suggestions and will definitely share with management on how we can make Grand Legacy a better place. Till next time!

8/10 Bra

Jacqueline

Bodde här 6 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Thank you Jacqueline for the review, we hope to see you back soon!

6/10 Okej

Mandelle

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room was very dark. The bathroom door which was a pocket door wasn't on the track properly and would only close 3/4 of the way. The microwave turnplate woild not turn so did not cook evenly. We recieved two keys and once we got to the room my husbands didnt work. We went back to recode it and then once back to the room mine didnt work. We just gave up and used one key. Overall a nice stay and these complaints are only minor issues because it was only 2 of us. I chose this hotel thinking it would be a better hotel as it cost more than other close hotels we stayed us but this wasnt the case. Id stay here agian if the price was right as we were away from the hotel most of the day anyway.
Bodde här 4 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Hello Mandelle, we appreciate your honest review. Thank you for sharing your experience with us. We will make sure to share your suggestions with management in regards to pricing. We thank you for visiting us and hope you choose to stay at Grand Legacy once again.

4/10 Dåligt

Frederiek, scottdale

Gillade inte: Renlighet
Bodde här 4 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Thank you for taking the time to review your stay. Please visit us again soon!

10/10 Fantastiskt

Leilani

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff
Bodde här 2 nätter i maj 2024
Svar från Freddy Cruz 17 maj 2024
Thank you so much Leilani, we appreciate your positive feedback. We hope to welcome you back soon.

10/10 Fantastiskt

stacey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No issues. Fabulous little area! Staff was very friendly. Loved the little shops in the front! Will definitely go back.
Bodde här 5 nätter i maj 2024
Svar från Freddy Cruz 17 maj 2024
Thank you for the compliments Stacey, we really appreciate your kind feedback. We hope you will come back soon!

10/10 Fantastiskt

Theresa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed staying here and will be back.
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 17 maj 2024
Thank you for taking time share your experience. We are looking forward to your return Theresa!

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff members were very friendly and very helpful.
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 17 maj 2024
We thank you for your kind praises, our staff will be very happy to know they were able to make your stay a little extra special. Looking forward to seeing you on your next visit.

10/10 Fantastiskt

Grant J

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great access to Disney.
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Hey Grant, we appreciate the positive feedback. Please visit us again on your next Disneyland Adventure.

10/10 Fantastiskt

Greg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay, so close to the parks. Will stay again
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
We are so happy you found our location convenient for your Disneyland trip! We appreciate your feedback and look forward seeing you again soon!

10/10 Fantastiskt

Hannah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My family had a great stay! Close walk to Disneyland park and great food options near by! Pool was nice and property was clean!
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 22 maj 2024
Thank you Hannah for your wonderful review. We appreciate you taking the time to review your visit. We hope to see you and your family soon!

6/10 Okej

chemai

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
We were not aware this was a motel with outer entrances. The AC didn’t work well and the toilet ran. The room had updated furniture of good quality. Full size fridge was nice. The walk proximity to the park is also good.
Bodde här 3 nätter i maj 2024
Svar från Freddy Cruz 23 maj 2024
We apologize for any inconvenience caused by the AC and toilet issues. Your comfort is our priority, and we will address these maintenance concerns immediately. We are glad to hear that you appreciated the updated furniture and the full-size fridge in your room, as well as the convenient proximity to the park.Your insights are valuable to us, and we hope to have the opportunity to provide you with an improved experience in the future.

8/10 Bra

Tanisha

Reste med familjen
Gillade: Renlighet och personal och service
Air conditioner looked old and was falling apart. It also gave off a sour smell when it was turned on.
Bodde här 1 natt i maj 2024
Svar från Freddy Cruz 23 maj 2024
Hello Tanisha, We apologize for the minor inconvenience you may have experienced during your stay. Your feedback is invaluable in helping us improve our services.Thank you again for bringing these matters to our attention.

10/10 Fantastiskt

Kevin, Grass valley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank u
Bodde här 2 nätter i april 2024
Svar från Freddy Cruz 17 maj 2024
Thank you for your positive feedback; we appreciate you taking the time to review your stay. We welcome you back soon!

6/10 Okej

Sonia

Reste i grupp
Rooftop was closed and that is a reason we chose this location
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Wayne

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was so close to Disneyland you could smell Mickey Mouse’s farts
Bodde här 2 nätter i mars 2024
Svar från Freddy Cruz 17 maj 2024
Thank you for such a positive (and funny) feedback. It's great to hear that the location was perfect for you (smells and all)! We hope you will return on your next Disney vacation adventure.

4/10 Dåligt

Liliya

Reste med familj och småbarn
Gillade inte: Bekvämligheter
house keeper didnt come in once in our 4 day stay to clean our room or take our trash . i had to go look for one to ask for new garbage bags and for clean towels
Bodde här 4 nätter i april 2024
Svar från Freddy Cruz 9 maj 2024
Thank you for taking the time to review your stay. We apologize for the inconvenience you may have experienced. Housekeeping services are based off requests, but will make sure to speak to Management in regards to your concerns.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Freddy Cruz 9 maj 2024
Thank you for taking the time to review your stay. We value your feedback and hope that you will visit us again soon.

10/10 Fantastiskt

Mike

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to Disneyland resort, rooms are a bit dated, but did the job.
Bodde här 5 nätter i maj 2024
Svar från Freddy Cruz 17 maj 2024
Thank you for sharing your thoughts on your hotel stay. It's great to hear that the location was perfect for you, being right across from the park. We'd like to hear any more suggestions you may have, we always strive to enhance our guests' experiences.

8/10 Bra

Brianna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Freddy Cruz 17 maj 2024
Thank you for your response Brianna, we hope you choose Grand Legacy for your next vacation stay!

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Freddy Cruz 6 maj 2024
Hi Antonio, thank you for taking the time to review your stay. We appreciate your business and we welcome you back soon.

8/10 Bra

JANY

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Lo unico que no me gusto es que la habitacion tenia cucarachas caminaron por el area del refrigerador encima de la mesa de televisor varias cucarachas. por lo demas todo excelente
Bodde här 2 nätter i april 2024
Svar från Freddy Cruz 23 maj 2024
Lamentamos mucho escuchar sobre esta situación. Queremos asegurarle que revisamos y desinfectamos las habitaciones con frecuencia. Agradecemos sus comentarios y nos comprometemos a abordar este problema de inmediato para evitar que vuelva a ocurrir. Nos alegra saber que, aparte de este inconveniente, tuvo una experiencia excelente.

10/10 Fantastiskt

Nicolas Theodore

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property, awesome pool for kids. Staff is excellent and very easy walk to disneyland.
Bodde här 6 nätter i mars 2024
Svar från Freddy Cruz 6 maj 2024
Hi Nicolas, we appreciate you taking the time to review your stay. It seems that you and your family had an enjoyable stay. We hope your experience will have you coming back on your next Disney family vacation adventure.

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Aunque solo estuve una noche y la mayor parte del día no estuve en la habitación, tuve una buena experiencia, me dieron la habitación temprano por la mañana cuando llegue a estacionar el coche para irme a Disneyland, todo estaba muy limpio, ordenado, las camas cómodas y la atención fue muy rápida, la distancia al parque es lo mejor, caminas 5 minutos y ya estás en Disneyland. Espero regresar pronto.
Bodde här 1 natt i april 2024
Svar från Freddy Cruz 6 maj 2024
Hola Katherine, muy amable de tu parte en compartir tu experiencia! Nos alegra saber que pudimos proporcionarte una habitación temprano y que todo estuvo limpio y ordenado para ti. Nos enorgullece saber que encontraste las camas cómodas y que disfrutaste de la rápida atención que recibiste. Esperamos con ansias recibirte de nuevo pronto.

8/10 Bra

Debra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great property and location. Restaurant and bar was outstanding. Literally across the street from Disneyland/California Adventure. What I didn't like was being given a piece of paper to sign. It was highlighted where to sign and initial, which was confirming car info, no smoking agreement, etc. It also asked how many guests in room, which i wrote down two. When I checked out there was an additional 2.00 owed for a "donation" i agreed to. Next to one of the highlighted areas was very fine print that I agreed to a dollar donation for every guest. I think that was complete BS. No idea who this "donation" went to but I find it very questionable that this was not mentioned at check in and was not clear on the paperwork.
Bodde här 2 nätter i april 2024
Svar från Freddy Cruz 23 maj 2024
Hello Debra, we apologize if there was a misunderstanding when arranging room details and check-in information. We hope we can make things right. We will make sure to speak to management regarding your concerns. Please let us know if there is anything else we can help with, and we hope you will give us another opportunity in the near future.

10/10 Fantastiskt

David, Kirkland

Bodde här 2 nätter i april 2024
Svar från Freddy Cruz 22 maj 2024
Thank you for taking your time to review your stay. We appreciate your time and welcome you back soon!

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property
Bodde här 4 nätter i april 2024
Svar från Freddy Cruz 6 maj 2024
Thank you for taking the time to review your stay Robert. We hope you had a wonderful stay and will visit us again soon.

4/10 Dåligt

John

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Checkin wasn’t until 4. Even though we tried for early checkin had to wait.
Bodde här 1 natt i april 2024
Svar från Freddy Cruz 1 maj 2024
Thank you for sharing your experience with us. We apologize for any inconvenience you experienced while waiting for your room. While we always aim to accommodate early check-ins when possible, sometimes due to high occupancy, we may need extra time to prepare rooms for our guests. Your patience is greatly appreciated, and we hope the remainder of your stay was enjoyable. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Fantastiskt

Jorge

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfecta por su ubicación cercana y cómoda a los parques Disneyland
Bodde här 1 natt i april 2024
Svar från Freddy Cruz 6 maj 2024
Hola Jorge - Nos alegra haber contribuido a mejorar su experiencia de vacaciones en Disneyland. Confiamos en que su estadía en general haya sido placentera y esperamos darle la bienvenida de nuevo pronto.

8/10 Bra

Kathy

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walking distance to Disney, staff were helpful, rooms were clean and family friendly amenities in room.
Bodde här 3 nätter i april 2024
Svar från Freddy Cruz 1 maj 2024
Thank you Kathy for taking the time to review your stay. We hope your visit will have you coming back on your next Disneyland vacation adventure! Till next time!

10/10 Fantastiskt

Lindsey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay every time.
Bodde här 2 nätter i april 2024
Svar från Freddy Cruz 1 maj 2024
We appreciate your loyalty Lindsey! We are always happy to see a familiar face and always look forward to welcome you with smiles and joy! We hope you enjoyed your stay and we welcome you back soon.

10/10 Fantastiskt

Aida

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La gente amable, con disponibilidad siempre de ayudar!
Bodde här 4 nätter i april 2024
Svar från Freddy Cruz 6 maj 2024
Hola Aida, Gracias por tomarse su tiempo y compartir su experiencia. Nos da gusto que le gusto su visita igual la amabilidad de nuestros trabajadores. La esperamos de regreso pronto.

8/10 Bra

Sean

Gillade: Renlighet och personal och service
Bodde här 4 nätter i april 2024
Svar från Freddy Cruz 1 maj 2024
We appreciate the feedback Sean. We hope you enjoyed your time spent here, we welcome you back soon!

10/10 Fantastiskt

Maria D Garcia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Freddy Cruz 1 maj 2024
Thank you for your positive feedback; we appreciate you taking the time to review your stay. We welcome you back soon!

8/10 Bra

taylor

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
The main reason we stayed at this property was to try the new rooftop bar/restaurant . When we checked in we were informed it was closed our entire stay. This was irritating because we weren’t informed of it’s closure on their website nor in the email the hotel sent us regarding our stay days prior. Had we known that prior to our trip, we would have booked this location another time. The rooms were nice but the only issue we had is we heard every person walking or running by our room. Other than that it’s a good location to stay after a day in the park.
Bodde här 2 nätter i april 2024
Svar från Freddy Cruz 23 maj 2024
Hello Taylor, thank you for taking the time to review your stay. We apologize for the inconveniences you may have experienced during your stay. We would like to point out you can visit the restaurants website for event calendar as well to make future reservations. We understand that you had issues with loud noises during your stay, we will make sure to speak to management about your concerns.

10/10 Fantastiskt

Shannon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walking distance is Disneyland!
Bodde här 2 nätter i mars 2024
Svar från Freddy Cruz 1 maj 2024
We are glad to have been able to make your Disneyland vacation adventure a little easier. Hope your overall stay went well and hope see you back again soon.