Lobby

Recensioner av La Quinta Inn & Suites by Wyndham Boston-Andover

2.5 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 618 av 1314 recensioner" "
8 - Bra i betyg. 359 av 1314 recensioner" "
6 - Okej i betyg. 156 av 1314 recensioner" "
4 - Dåligt i betyg. 85 av 1314 recensioner" "
2 - Väldigt dåligt i betyg. 96 av 1314 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mark

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Staff very helpful, friendly and efficient
Bodde här 3 nätter i april 2024
Svar från General Manager 2 maj 2024
Dear Mark,Thank you for your fantastic review of the La Quinta Inn & Suites by Wyndham Andover! We are thrilled that our friendly staff impressed you. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope to be your preferred hotel every time you visit this area.Sincerely,Joe Maunsell,General Manager

6/10 Okej

Giorvanyda

Reste med familjen
Gillade: Personal och service
The staff were very professional.
Bodde här 2 nätter i april 2024
Svar från Bill 1 maj 2024
Thank you so much for noticing the professionalism of our team during your stay. Please feel free to reach out to our hotel directly if you would like to provide any further details about how we might have done better on your overall experience. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Mircea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Bill 1 maj 2024
Thank you for the review and I am glad you had the perfect stay at our hotel. Please know that we will use your valuable feedback to enhance our overall service to provide future guests with this same, great experience. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

4/10 Dåligt

chelsea

Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Bathroom toilet broken, & when you book a city view room most times you can’t even see the city just the top of the building.
Bodde här 1 natt i april 2024
Svar från Bill Ross 1 maj 2024
We appreciate you taking the time to provide feedback on your stay. Please note that your concerns regarding the plumbing issues have been passed on to our Maintenance and Management Teams. Our leadership team is also working to inspect rooms prior to guest arrival to better detect these matters so guests such as yourself are not negatively impacted by them. We do hope you will give us another chance in the future. Please know that your feedback is being used to enhance our communication as well as improve upon the areas in which you described. Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything good
Bodde här 1 natt i april 2024
Svar från Bill 28 apr. 2024
Thank you for the review. I am glad all went well during your visit to our hotel. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Lilay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i april 2024
Svar från Bill 28 apr. 2024
Thank you for the review. I am glad our hotel was a great place to stay during your busy travels. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Raymond

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Bill 28 apr. 2024
Thank you for the review. I am glad you had the perfect stay at our hotel we appreciate the great review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Robert, Aurora

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location and price
Bodde här 2 nätter i april 2024
Svar från Bill 27 apr. 2024
Thank you for the review. I am glad our hotel was a in good location for your travels and we offered an affordable rate. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

4/10 Dåligt

Robert

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Pool wasn’t open Bed was uncomfortable Pillows were horrible Breakfast wasn’t great
Bodde här 1 natt i april 2024
Svar från Bill 23 apr. 2024
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our services. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future. Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Naveen

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall satisfactory
Bodde här 1 natt i april 2024
Svar från Bill 23 apr. 2024
Thank you for the review. I am glad our hotel satisfied your traveling needs! We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Carmen, haverhill

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and the pool was very nice
Bodde här 2 nätter i april 2024
Svar från Bill 20 apr. 2024
Thank you for the review. I am glad the pool was a great amenity for you during your stay. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice and clean restaurants right next door is a plus 👍
Bodde här 2 nätter i april 2024
Svar från Bill 19 apr. 2024
Thank you for the review. I am glad to hear our hotel was clean and in a good location for your stay. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Miriam

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well, since I’m always going there almost every other weekend, believe they should change the breakfast a little bit. It gets boring, eating the same thing over and over they should put more variety of food for breakfast. Maybe they might be more people that will come just say sometimes the food is a little greasy, I hope you will put the peanut butter back that but I definitely love your coffee
Bodde här 1 natt i mars 2024
Svar från Bill 17 apr. 2024
Thank you for the review. Our team appreciates your loyalty at our hotel and please know that we value your feedback on our breakfast and will work to improve upon this service going forward. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, budget friendly hotel. Conveniently located.
Bodde här 1 natt i april 2024
Svar från Bill 15 apr. 2024
Thank you for the review. I am glad our hotel was affordable for your stay and we appreciate the good score. Our team works hard to bring guests such as yourself an affordable and top quality stay. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

holly

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
The room smelled of stale cigarette smoke, and guests placed trash in the hallways. Minimal options for continental breakfast.
Bodde här 2 nätter i april 2024
Svar från Bill 14 apr. 2024
Thank you for the review. Our team appreciates your fairly good score despite the problems you encountered during your stay. Please know that we sincerely apologize for these inconveniences and our team will work to improve upon them for the future. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

6/10 Okej

Amanda, North Monmouth

Reste med familj och småbarn
So noisy! The walls are paper thin. Also, why did housekeeping have to vacuum in front of my room at 9pm?
Bodde här 2 nätter i april 2024
Svar från Bill 14 apr. 2024
Thank you for the review. I am sorry to hear that you had noise disturbances during your visit to our hotel. Please know that we are working on the cleanliness of our hallways but, we will consider the time of day and be more courteous so guests such as yourself are not negatively impacted by this. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Shantall

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Bill 15 apr. 2024
Thank you for the review. I am glad you had the perfect stay with us and we appreciate your feedback. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

angel

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Bill 15 apr. 2024
Thank you for the review. I am glad you had a great stay and we appreciate the perfect score. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

angel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is perfect location for me
Bodde här 1 natt i april 2024
Svar från Bill 14 apr. 2024
Thank you for the review. I am glad our hotel was located in an ideal spot for your travels. We appreciate your great score. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Adrian, Haverhill

Bodde här 3 nätter i april 2024
Svar från Bill 13 apr. 2024
Thank you for the review. I am glad you had a good experience at our hotel and we appreciate the great review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean rooms well equipped
Bodde här 1 natt i april 2024
Svar från Bill 12 apr. 2024
Thank you for the review. I am glad you enjoyed your stay and we appreciate the pleasant review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Jessica

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy check in. Pool is clean, staff is amazing.
Bodde här 1 natt i april 2024
Svar från Bill 6 apr. 2024
Thank you for the review. I am glad to hear your arrival experience at our hotel was great and the check-in service was easy. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Mariisabel

Bodde här 2 nätter i mars 2024
Svar från Bill 27 apr. 2024
Thank you for the review. I am glad you had the perfect experience at our hotel while you were with us. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Lewins

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Goodbye
Bodde här 1 natt i mars 2024
Svar från Bill 5 apr. 2024
Thank you for the review. I am glad you had the perfect stay and we hope to see you with us again in the future. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Nary

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Every staff was very friendly. We had a little issue with the bathroom and they were very quick with changing the rooms. Breakfast was basic and bland.
Bodde här 1 natt i mars 2024
Svar från Bill 30 mars 2024
Thank you for the review. I am glad we recovered the bathroom issue during your stay but, I truly apologize for the inconvenience of that problem. We value your feedback on our breakfast and will work to improve upon this area going forward. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Ralph

Gillade: Personal och service
Bodde här 1 natt i mars 2024
Svar från Bill 30 mars 2024
Thank you for the review. I am glad you had a good experience at our hotel and we appreciate your feedback. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Lillian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was as per my needs.
Bodde här 3 nätter i mars 2024
Svar från Bill 26 mars 2024
Thank you for the review. I am glad to hear that our hotel met your needs during your travels. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Donald

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Bill 30 mars 2024
Thank you for the review. I am glad you had a good experience at our hotel and we appreciate the good review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Yinet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Está muy bonito el lugar
Bodde här 1 natt i mars 2024
Svar från Bill 24 mars 2024
Thank you for the review. I am glad our hotel was a nice place to stay during your travels. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Mel

Bodde här 1 natt i mars 2024
Svar från Bill 12 apr. 2024
Thank you for the review. I am glad you had a great stay and we appreciate the pleasant feedback. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Bill 23 mars 2024
Thank you for the review. I am glad to hear that you had a good experience with our hotel and we truly appreciate your great review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Mananger

10/10 Fantastiskt

CARLOS

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente atenciones del personal
Bodde här 1 natt i mars 2024
Svar från Bill 23 mars 2024
Thank you for the review. I am glad to hear our hotel was excellent and accommodating during your stay. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Manolin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location.
Bodde här 2 nätter i mars 2024
Svar från Bill 23 mars 2024
Thank you for the review. I am glad our hotel was in a prime location for your traveling needs. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

2/10 Väldigt dåligt

tai

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Service, no towels, paid for one queen bed, given two beds.
Bodde här 1 natt i mars 2024
Svar från Bill 19 mars 2024
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our services. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future. Sincerely, Bill RossAssistant General Manager

8/10 Bra

Robert

Bodde här 1 natt i mars 2024
Svar från Bill 19 mars 2024
Thank you for the review. I am glad to hear you had a good stay with us and we appreciate the great review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Bill 2 mars 2024
Thank you for the review. I am glad to hear that you had a good stay at our hotel. Please feel free to reach out to us directly if you would like to provide any further feedback about your stay. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

6/10 Okej

Noah

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything physically about the stay was great. Room was roomy and clean. Beautiful bathroom. Although others ruined it by smoking in non smoking rooms and it speak across the whole 3rd floor. Everything reeked of cigarette and marijuana and I was highly disappointed. Honestly ruined our whole experience and we didn’t enjoy our time. We had a three month and by the end of our stay his clothes smelt like marijuana and I had to throw them out. Wasn’t even worth stinking up our car and home when washing. Honestly wish more action was taken and they at least tried to enforce the smoke free rules. When I brought it to someone’s attention they said it is what it is. Highly disappointed. Other than that it would have been a great stay.
Bodde här 2 nätter i februari 2024
Svar från Bill 26 feb. 2024
Thank you for the review. While I am glad your room was nice during your visit, I do apologize for the smell of smoke during your visit to our hotel. Please know that we do conduct property walks to try and resolve matters such as these and we will work a little bit more diligently in the future to prevent this from occurring again. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

6/10 Okej

Mario

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
We stayed here for 6 nights. This was our second time staying at this property. First the negatives. Room was dusty, it didnt seem like it was cleaned properly before our arrival. Hallway carpets look worn and stained. The furniture at the lobby is dirty and dusty. Our bathroom sink drained slowly and on our last day the toilet was clogged and we were told there was no maintanance person available at the moment so we were given a plunger and told to unclog it ourselves. Now the positives. The best part about this hotel by far is the staff. They are super friendly and always willing to assist. The free breakfast is great. The indoor pool area was clean and the water was nice and warm (we stayed during winter). There is a Chili's right next door within walking distance and a fancier restaurant nearby as well. Hotel is conveniently located near a highway exit.
Bodde här 6 nätter i februari 2024
Svar från Bill 26 feb. 2024
Thank you for the review. I am so sorry to hear that the cleanliness of the room was not up to where it should have been during your stay. Please know that we will work on room inspections going forward to catch the areas of concern that you raised in your review. Thank you so much for noticing the efforts our staff put into your experience with us. Our team is our biggest asset and I am glad to hear that they had a positive impact on your travels. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Jennifer

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Bill 26 feb. 2024
Thank you for the review. It is a great feeling to know that we provided a guest such as yourself with an awesome experience. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Marcia

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The pool is open the whole year
Bodde här 1 natt i februari 2024
Svar från Bill 25 feb. 2024
Thank you for the review. Our pool is our biggest amenity here for guests such as yourself. We feel very fortunate to offer such a great amenity year-round for our guests. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

6/10 Okej

Felicia

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bad odor, rooms were poorly maintained. Really hard to contact front desk from rooms, hotel is really short staffed. However, the staff members were very friendly and the included breakfast was excellent.
Bodde här 1 natt i februari 2024
Svar från Bill 24 feb. 2024
Thank you for the review. I am sorry to hear that your room was not welcoming and communicating with the front desk was difficult during your stay. Please know that we will work to correct these areas for the future and we hope that you will give us another chance again. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Maria

Bodde här 1 natt i februari 2024
Svar från Bill 23 mars 2024
Thank you for the review. I am glad our hotel was the perfect stay for your travels. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Marieli

Reste med familjen
Gillade: Personal och service
Overall good stay
Bodde här 1 natt i februari 2024
Svar från Bill 24 feb. 2024
Thank you for the review. I am glad your overall experience was good while you were at our hotel. Thank you so much for the great review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Hayro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Bill 24 feb. 2024
Thank you for the review. I am glad to hear our hotel was the perfect fit for your travels. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Valerie

Gillade: Personal och service
The room was nice enough, but the shower was dripping. The heating was also very loud. We enjoyed that there was a heated pool. It was nice. It included a continental breakfast. I would recommend for one night, but not multiple nights depending on your budget.
Bodde här 1 natt i februari 2024
Svar från Bill 21 feb. 2024
Thank you for the review. Please know that we are so sorry for the maintenance issues you had during your stay with us. Please know that we will work to improve upon the areas you described in your feedback. Thank you so much for the good score despite the maintenance matters you dealt with during your visit to our hotel. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Wilfredo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Bill 19 feb. 2024
Thank you for the review. I am glad to hear our hotel was the perfect fit for your travels. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Adriana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Bill 19 feb. 2024
Thank you for the review. I am glad our hotel was perfect during your stay and you had a pleasant experience. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

8/10 Bra

Joliver

Bodde här 1 natt i februari 2024
Svar från Bill 23 mars 2024
Thank you for the review. I am glad you had a good stay with us and our team appreciates the great review of our hotel. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Raeonah

Reste med sin partner
Gillade: Personal och service och bekvämligheter
good just had to change rooms due to loud bathroom noise and the room didn't have any toothpaste or soap maybe it wasn't fully ready but I brought mown. very nice staff, also I was told over the phone its a flat rate and when I arrived I had to add my card on file and been getting charged 70 since 4 am and i was sleep fresh in from a drive from New York. hope someone can contact me thank you.
Bodde här 1 natt i februari 2024
Svar från Bill 19 feb. 2024
Thank you for the review. I am so sorry to hear that you had these experiences at our hotel. Please know that we will work to improve based on the feedback you have left here. Thank you so much for the good score despite this experience you had with us. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager

10/10 Fantastiskt

Iasmyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best
Bodde här 1 natt i februari 2024
Svar från Bill 19 feb. 2024
Thank you for the review. Our team strives for the best for each and every guest and I am glad to hear we provided you with the perfect experience. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager