Utomhuspool

Recensioner av Best Western Angleton Inn

2.5 out of 5
Best Western Angleton Inn
1809 N Velasco St, Angleton, TX

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 189 av 466 recensioner" "
8 - Bra i betyg. 160 av 466 recensioner" "
6 - Okej i betyg. 63 av 466 recensioner" "
4 - Dåligt i betyg. 34 av 466 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 466 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Alex

Bodde här 2 nätter i april 2024
Svar från Manager 30 apr. 2024
Hello Alex,We appreciate you choosing our hotel. If there was anything we could have done to make your stay even better, please reach out to us directly. We hope to welcome you back soon!

10/10 Fantastiskt

Adriana, Houston

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Everything was great for check in..she was helpful, quick. But our room had a mold stench..had to spray Febreze to get the smell out but it was strong! Other than that it was great!
Bodde här 1 natt i mars 2024
Svar från Manager 27 mars 2024
Hello Adriana, I'm glad to hear that your check-in experience was smooth and efficient. We appreciate your feedback regarding the room and will address this matter with our housekeeping team for further review. Our aim is to provide a comfortable stay for all guests. Thank you for bringing this to our attention.

10/10 Fantastiskt

Griselda, Rio Grande City

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very clean and spacious. Beds were very comfortable.
Bodde här 1 natt i mars 2024
Svar från Manager 20 mars 2024
Hello Griselda,We are thrilled to hear that you enjoyed your stay with us! Our team takes great pride in providing clean and comfortable accommodations for our guests. Your kind words are truly appreciated. Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 Bra

Laramie

Bodde här 1 natt i mars 2024
Svar från Manager 7 apr. 2024
Hello Laramie,We're delighted to hear you had a pleasant stay with us! Please feel free to reach out to us directly if you have any further comments or suggestions. We hope to welcome you back soon for another enjoyable experience!

8/10 Bra

Renee

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
inadequate parking
Bodde här 2 nätter i februari 2024
Svar från Manager 10 feb. 2024
Hello Renee,We apologize for any inconvenience you experienced with our parking. We understand that finding suitable parking can be frustrating at times. Please note that we constantly strive to improve our facilities and appreciate your feedback. We recommend contacting our management team directly to address any concerns you may have.

2/10 Väldigt dåligt

Willie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Shower head sprayed out of shower Breakfast was cold milk smelled bad
Bodde här 1 natt i januari 2024
Svar från Manager 3 feb. 2024
Hello Willie, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will bring these concerns to the attention of our team for further evaluation and improvement.

8/10 Bra

Mike

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Manager 29 jan. 2024
Hello Mike,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted that you had a great experience. If you have any further feedback or need assistance, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Fantastiskt

Heather

Bodde här 2 nätter i januari 2024
Svar från Manager 23 jan. 2024
Hello Heather,We are thrilled to hear that you had an amazing stay with us! We greatly appreciate your kind words and are delighted that you enjoyed your time at our hotel. We hope to welcome you back again soon for another fantastic experience.

4/10 Dåligt

Joseph

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
We went to breakfast and all the coffee options were terrible. There was at least a teaspoon of coffee grounds in every cup. We reported it to the staff person and they did not apologize or attempt to get us a decent cup of coffee. Despite having family in town there, we will not stay here again.
Bodde här 1 natt i januari 2024
Svar från Manager 17 jan. 2024
Hello Joseph, Thank you for sharing your feedback about your recent breakfast experience. We apologize for any inconvenience caused by the quality of the coffee. We appreciate that you brought this to the attention of our staff, and we will certainly address this issue internally to ensure it does not happen again. We hope you will reconsider and give us another chance in the future to provide you with a better experience.

10/10 Fantastiskt

James F

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice
Nice place
Bodde här 1 natt i december 2023
Svar från Manager 10 jan. 2024
Hello James F,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future.

8/10 Bra

Cynthia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Manager 8 jan. 2024
Hello Cynthia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Bra

Bjarne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Morgen mad burde være til kl 10
Bodde här 1 natt i oktober 2023
Svar från Manager 9 nov. 2023
Hello Bjarne,Thank you for sharing your feedback regarding the breakfast timing. We apologize for any inconvenience caused and appreciate your input. Please feel free to reach out to our management team directly to discuss this further.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Manager 8 nov. 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your input and apologize for any inconvenience you may have experienced. Should you have any further concerns, please feel free to contact our management team directly.

10/10 Fantastiskt

Courtney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Manager 27 okt. 2023
Hello Courtney,Thank you for your amazing review! We are thrilled that you had such a fantastic experience at our hotel. We look forward to welcoming you back again soon.

6/10 Okej

John

Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Frightful stay.
Our stay was not so good. Slow flushing toilet, tv remote worked off and on, very noisy air conditioner. Worst of off called and told me I was only booked for two nights when indeed I had a 3 night conformation. Was able to get me in the same room, but it interrupted my visit with worry over there error. Returned to the room, key didn’t work. Front desk staff that evening was helpful and kind, Abbie the next morning not so much.
Bodde här 3 nätter i oktober 2023
Svar från Manager 25 okt. 2023
Hello John, We apologize for the inconvenience you experienced during your stay. Please rest assured that your feedback has been noted and we will address these issues promptly to ensure a more satisfactory experience in the future.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Manager 26 okt. 2023
Dear Guest,Thank you for your exceptional rating! We truly appreciate your positive feedback and hope to welcome you back soon.

8/10 Bra

Jared

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Manager 24 okt. 2023
Hello Jared,Thank you for your positive rating! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, comfortable, and staff very helpful.
Bodde här 2 nätter i oktober 2023
Svar från Manager 19 okt. 2023
Hello George,Thank you for your kind feedback! It's our pleasure to provide a clean and comfortable stay with helpful staff. We look forward to welcoming you again soon!

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great experience
Bodde här 1 natt i oktober 2023
Svar från Manager 10 okt. 2023
Hello Ashley,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Fantastiskt

Charles

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
clean confortable .breakfeast could be improved .
Bodde här 1 natt i september 2023
Svar från Manager 4 okt. 2023
Hi Charles,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

10/10 Fantastiskt

Fidel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good, but the breakfast was a bit scarce.
Bodde här 1 natt i september 2023
Svar från Manager 4 okt. 2023
Hello Fidel,We appreciate the time you have taken to bring to our attention your feedback with regards to our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Fantastiskt

April

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was very nice pretty and clean, had the Texas Star on the ground and a lovely Rock fountain pouring into the pool. Our room was very clean, did not have any weird odors no cracks or funkiness with the bathroom area or anything. Our bed was very very comfortable. The only thing was that our iron in the room looked brand new and I tried using it and no matter what setting it was on it wouldn't warm up so it could have just been a malfunction of the appliance and I reported it to the front desk. I would definitely stay here again!!
Bodde här 1 natt i augusti 2023
Svar från Manager 2 sep. 2023
Hello April,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Fantastiskt

John

Bodde här 1 natt i augusti 2023
Svar från Manager 13 sep. 2023
Hello John,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The bed was very comfortable & the ac works very good & the room was clean.
Bodde här 2 nätter i augusti 2023
Svar från Manager 16 aug. 2023
Hi Paul,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

6/10 Okej

Krista

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We had 2 rooms: Room 1 horrible musty mold smell/someone’s else’s socks left beside bed. Room 2 sink would not drain Pool is advertised but literally looked like milk. When asked was given no explanation just that they could try and find rec center passes for us. Not the worst stay I have experienced but for sure expected a better stay when branded a Best Western.
Svar från Manager 11 aug. 2023
Hello Krista, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

8/10 Bra

hugo

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Everything was good, except for the toilet not working properly and the land line not working.
Bodde här 2 nätter i juli 2023
Svar från Manager 4 aug. 2023
Hello hugo,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our toilet. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Fantastiskt

Charles

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice safe clean place to stay .
Bodde här 2 nätter i augusti 2023
Svar från Manager 4 aug. 2023
Hello Charles,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Fantastiskt

Angela

Bodde här 4 nätter i juli 2023
Svar från Manager 22 aug. 2023
Hello Angela,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Fantastiskt

Cody

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Manager 2 aug. 2023
Hello Cody,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

6/10 Okej

Jovita A

Bodde här 2 nätter i juli 2023
Svar från Manager 13 aug. 2023
Hello Jovita A,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Bra

Misty

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place. Comfortable bed. Breakfast not very good.
Bodde här 1 natt i juli 2023
Svar från Manager 19 juli 2023
Hello Misty,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our bed as well as our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

4/10 Dåligt

Gregory

Gillade inte: Renlighet och boendets skick och faciliteter
Pool was littered with glass beer bottles pool was also so cloudy you couldn’t hardly see the lights in the water more less the bottom tv volume didn’t go high enough to hear it and the ac would only go to 72 and couldn’t keep it cool enough to sleep comfortable
Bodde här 2 nätter i juli 2023
Svar från Manager 7 juli 2023
Hello Gregory,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our tv and your insights regarding our pool. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Fantastiskt

jaime

Bodde här 1 natt i juni 2023
Svar från Manager 19 juli 2023
Hello jaime,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

4/10 Dåligt

Maris A

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Tired A/C and sparse breakfast, nice pool
Our room had an A/C unit that wouldn't adjust to a temp below 76F and the room was super musty. We were given another room that chilled down nicely but the A/C was noisy and the smell was tolerable but still a bit damp smelling and I couldn't sleep. The iron did not work at all in one unit and we were in town for a formal wedding and needed a good iron, so we grabbed the one in the bad A/C unit.The pool was beautiful and the front desk was accomodating. The breakfast was sparse and I never saw an attendant restocking anything. I would only come back if I was assured the A/C units were replaced and rooms smelled clean.
Bodde här 1 natt i juni 2023
Svar från Manager 20 juni 2023
Hello Maris A, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

6/10 Okej

W. Jerry

Reste med familjen
No ice machine for the entire upstairs units without walking downstairs although there is an obvious place where ice machine should be located upstairs. Nonsmoking room should not smell like it used to be smoking room.
Bodde här 1 natt i juni 2023
Svar från Manager 21 juni 2023
Hi W. Jerry,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Bra

orval

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023
Svar från Manager 1 juni 2023
Hello orval,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bra

Dolores

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place!
Amazing trip thank to our hotel and staff. Sad not seeing the boss lady on this trip but still a good trip.
Outside our room on last night
Bodde här 2 nätter i maj 2023
Svar från Manager 26 maj 2023
Hi Dolores,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 Fantastiskt

Amelia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Manager 17 maj 2023
Hello Amelia,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bra

Ellen

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2023
Svar från Manager 12 maj 2023
Hello Ellen,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff and stay
Quiet and convenient location!
Bodde här 2 nätter i april 2023
Svar från Manager 4 maj 2023
Dear Guest,We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

8/10 Bra

Lillian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från Manager 25 apr. 2023
Hello Lillian,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Fantastiskt

Dolores

Bodde här 2 nätter i april 2023
Svar från Manager 25 apr. 2023
Hello Dolores,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Fantastiskt

Timothy

Bodde här 1 natt i april 2023
Svar från Manager 4 maj 2023
Hello Timothy,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okej

Danny

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Best Western Angleton
The room may have been renovated, but the bathroom walls are terribly done. Bathtub was not clean and hair all over the floor. The staff was very nice and the property is kept up.
Bodde här 1 natt i mars 2023
Svar från Manager 28 mars 2023
Hello Danny, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

10/10 Fantastiskt

dolores

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a good stay
Bodde här 1 natt i mars 2023
Svar från Manager 22 mars 2023
Hi Dolores,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Fantastiskt

Tina

Bodde här 1 natt i mars 2023
Svar från Manager 22 mars 2023
Hello Tina,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bra

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Manager 24 feb. 2023
Hello Michael,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Bra

Dolores

Gillade: Renlighet, personal och service och rummets bekvämlighet
Always great
Tv cable went out and the boss was on it. Took her a lil while but got it working. Besides that everything was as good as always. Oh yes and the now have hot chocolate! Yay! I never was a coffee person
Bodde här 2 nätter i januari 2023
Svar från Manager 17 jan. 2023
Hello Dolores,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our tv. We appreciate you taking the time to share your experience.

10/10 Fantastiskt

joseph

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place
Nice place. The only issue is other guests being loud in the parking lot. You can hear everything since the doors open to the outside. Breakfast had waffles shaped like texas, a nice treat when visiting the lonestar state.
Bodde här 1 natt i december 2022
Svar från Manager 6 jan. 2023
Hello joseph,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our parking and your comments about our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 Bra

Brad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Manager 6 dec. 2022
Hello Brad,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.