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Recensioner av Sheraton Ann Arbor Hotel

3.5 out of 5
Sheraton Ann Arbor Hotel
3200 Boardwalk Street, Ann Arbor, MI

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 553 av 1000 recensioner" "
8 - Bra i betyg. 292 av 1000 recensioner" "
6 - Okej i betyg. 95 av 1000 recensioner" "
4 - Dåligt i betyg. 35 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 1000 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Viveca, sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Riktigt bra
Vi är jättenöjda. Stannade tre nätter o kan inte hitta något som inte var bra. Möjligen var läget lite tråkigt. Vi fick en bra "semesterdeal" med bra pris o tillträde till loungen. Kan verkligen rekommenderas.

10/10 Fantastiskt

Janie, Cottam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My only complaint was the AC was very noisy. We had to turn it off to get some sleep. But everything else was excellent. Great friendly and helpful staff.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jim, Apple Valley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A tad expensive but nice. Loved it!
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bar/restaurant staff amazing!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel with comfortable room.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Robert, Naples

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place with good access to Ann Arbor.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Outstanding hospitality at check in. The rooms very quiet!
Bodde här 3 nätter i maj 2024

8/10 Bra

Peter

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Bertha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från D'uante Finney 4 apr. 2024
Thank you for being a guest at our hotel! I am glad to hear you enjoyed your stay and hope you will choose us again for your future stays in Ann Arbor.

8/10 Bra

Alessandro

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
None
Bodde här 2 nätter i mars 2024
Svar från D'uante Finney 4 apr. 2024
Thank you for staying at our hotel. We are happy to hear you enjoyed your stay at our hotel.

8/10 Bra

Sergio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clea and spacious. Good breakfast and dining area.
Bodde här 1 natt i februari 2024
Svar från D'uante Finney 4 apr. 2024
Thank you for staying at our hotel. We hope you will choose us again for your future stays in Ann Arbor.

10/10 Fantastiskt

Hannah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från D'uante Finney 4 apr. 2024
Thank you for staying at our hotel! We are glad to hear you enjoyed your stay!

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only issue was TV not working for stay.
Bodde här 2 nätter i februari 2024
Svar från D'uante Finney 4 apr. 2024
Thank you for staying at our hotel. We apologize the TV was not working during your stay. We can assure you, we have done an upgrade and our TVs are working now and hope you will choose us again for your stay in Ann Arbor.

10/10 Fantastiskt

JILLIAN, St Clair Shores

Bodde här 1 natt i februari 2024
Svar från D'uante Finney 4 apr. 2024
Thank you for staying at our hotel. We are happy to hear you enjoyed your stay!

10/10 Fantastiskt

mike

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great spot
Great location, good price.
Bodde här 1 natt i januari 2024
Svar från D'uante Finney 9 feb. 2024
Thank you for being a guest at our hotel! We are happy to hear your stay was a great one and hope you choose us again for your next visit to Ann Arbor.

10/10 Fantastiskt

Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was roomy and very clean. Needing smelled wonderful. Reception clerks we very kind and considerate. Only thing need more sugar & cream for coffee.
Bodde här 1 natt i januari 2024
Svar från D'uante Finney 9 feb. 2024
Thank you for being a guest at our hotel. We are glad to hear your stay was a great one. We will be sure to stock more sugar and cream for coffee in the future!

10/10 Fantastiskt

ANAMARIA, Ann Arbor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Regretfully, Our room #136 had a VERY finicky HVAC unit
Bodde här 1 natt i januari 2024
Svar från D'uante Finney 25 jan. 2024
Thank you for being a loyal guest to our hotel. I apologize that the AC in the room was giving you trouble. We have made sure to get that fix right away. We hop you will choose us again for your next stay in Ann Arbor!

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från D'uante Finney 25 jan. 2024
Thank you for being a guest at our hotel. We are happy to here you enjoyed your stay at our hotel and hope you will choose us again in the future!

6/10 Okej

Kimberly

Gillade: Personal och service
The toilet didn’t work properly. It was disgusting. I had to take off the lid and flush continuously to clear it. Ridiculous
Bodde här 1 natt i december 2023
Svar från D'uante Finney 25 jan. 2024
Thank you for staying at our hotel. We regret to hear your toilet was not working properly during your stay. We have made sure to have that replaced so this won't be any issue for any of our guest.

8/10 Bra

Dirk

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed on the 6th floor, no ice machine. Had to go down to the lobby just to get ice for my room Seriously, it's just ice. So what if someone uses a little extra for a cooler. Cutting overhead at the convenience of the patron.
Bodde här 1 natt i december 2023
Svar från D'uante Finney 25 jan. 2024
Thank you for stay at our hotel. We apologize for the ice machine being taken away. We are always willing to fill up coolers for any of our guest down in our lobby.

10/10 Fantastiskt

Faizal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a very pleasant stay.
Bodde här 1 natt i december 2023
Svar från D'uante Finney 25 jan. 2024
Thank you for staying at our hotel! We are pleased to hear you had a pleasant stay at our hotel!

10/10 Fantastiskt

Rui

Bodde här 1 natt i november 2023
Svar från D'uante Finney 25 jan. 2024
Thank you for staying at our hotel! We are happy to hear you enjoyed your stay!

10/10 Fantastiskt

ZHIHAI, MISSISSAUGA

Bodde här 1 natt i november 2023
Svar från D'uante Finney 25 jan. 2024
Thank you for staying at our hotel. We are pleased to hear you enjoyed your stay at our hotel!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good for getting to Michigan Stadium.
Bodde här 2 nätter i oktober 2023
Svar från GM 20 okt. 2023
Thanks for staying with us!!Regards,Susan

6/10 Okej

Ameeya

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Not happy
There were a ton of teenagers in the hotel this weekend and no one could control them. They ran through the halls they were loud and just made us extremely uncomfortable. The hotel is too expensive to have the kind of experience I had. I probably won’t ever stay there again.
Bodde här 2 nätter i oktober 2023
Svar från D'uante Finney 10 okt. 2023
Thank you for staying at our hotel. We apologize that this stay was not an adequate one for you. You strive to achieve your highest recommendation and we fell short of that. We do have security on site that did handle the situation with the children and escorted them back to their parents. Again, we apologize for any inconvenience this has caused for your stay.

10/10 Fantastiskt

robert, fords

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Also service was excellent
Bodde här 2 nätter i oktober 2023
Svar från D'uante Finney 10 okt. 2023
Thank you for staying at our hotel! We are glad to hear you had another lovely stay at our hotel and hope you will continue to choose our hotel when you travel to Ann Arbor!

10/10 Fantastiskt

Syed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel. Tesla chargers available
Bodde här 1 natt i oktober 2023
Svar från D'uante Finney 10 okt. 2023
Thank you for being a loyal guest at our hotel! We are happy to hear you enjoyed your stay with us and glad to hear you were able to access the Tesla chargers we have on site. We hope you will choose us again when visiting Ann Arbor!

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very nice, comfortable and was clean. I suggest letting guests know that there are minimal towels and cloths in the room if more than 2 guests are staying.... before the guest gets to their room and becomes comfortable.
Bodde här 1 natt i september 2023
Svar från GM 11 sep. 2023
Thank you for being our guests!Kind Regards,Susan

10/10 Fantastiskt

puneet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från GM 11 sep. 2023
Thank you for choosing the Sheraton Ann Arbor and for being our guests!Regards,Susan

6/10 Okej

Claudia

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från GM 30 aug. 2023
Hello and thank you for being our guest and for your feedback. We are sorry that you did not fully enjoy your stay with us. Please feel free to let us know how we can do better the next time you are in Ann Arbor.Regards,Susan

10/10 Fantastiskt

Soudabeh

Reste med sin partner
Gillade: Bekvämligheter
Everything was perfect
Bodde här 1 natt i augusti 2023
Svar från D'uante Finney 29 aug. 2023
Thank you for being a guest at our hotel! We are glad to here your stay was perfect and we hope that you will choose us again!

10/10 Fantastiskt

Karen

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like the vibe
Bodde här 2 nätter i augusti 2023
Svar från D'uante Finney 22 aug. 2023
Thank you for staying at our hotel! We are happy to hear your stay was exceptional and we hope you will choose us again for your next stay in Ann Arbor!

8/10 Bra

Bertha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is well situated. 15 minutes away from U Michigan. Quiet, safe and clean. The only thing that intrigued me is that when they sent this survey they sent it to my daughter’s email who was not with me, does not live with me and had nothing to do with this reservation. I found very concerning that they use other people’s email to communicate. What else will they be sending with my information to someone else.
Bodde här 2 nätter i augusti 2023
Svar från D'uante Finney 1 sep. 2023
Thank you for being a guest at our hotel! We are glad to here your stay with us was a quiet and safe one. As for the survey and email address, the survey will send to the email that the reservation was booked with and on file. I am sorry this went to the wrong email and can assure we do not send anyone's information to anyone other than what's on the reservation. Again we apologize for any inconvenience this may have caused.

2/10 Väldigt dåligt

Kushagra

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från D'uante Finney 22 aug. 2023
We are sorry to hear your stay with us was not up to your expectations. If there is anything we could change, we always encourage feedback so we can improve on our guest experience.

8/10 Bra

Sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från D'uante Finney 22 aug. 2023
We are glad you choose the Sheraton Ann Arbor to stay at our hotel and we are happy to hear your stay went well and hope you choose us again when booking your next stay in Ann Arbor.

10/10 Fantastiskt

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice facility, excellent options for coffee and snacks, very good breakfast options, staff very friendly
Bodde här 1 natt i augusti 2023
Svar från D'uante Finney 8 aug. 2023
Thank you for being a guest at our hotel and we are happy to hear your stay with us was exceptional and we up your will choose us again for your future stays!

8/10 Bra

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
quiet and nice
Bodde här 2 nätter i juli 2023
Svar från D'uante Finney 1 aug. 2023
Thank you for being a loyal guest to our hotel. We are happy to here you and a quiet nice stay.

10/10 Fantastiskt

Karen

Bodde här 2 nätter i juli 2023
Svar från D'uante Finney 17 aug. 2023
Thank you for being a guest at our hotel! We are glad to here you stay with us was exceptional and we hope you will choose us again for your next visit to Ann Arbor!

8/10 Bra

Donna

Bodde här 2 nätter i juli 2023
Svar från Duante Finney 29 juli 2023
Thank you for being a loyal guest to our hotel. If there is anything we could have done differently to earn a 10, please let us know.

8/10 Bra

Roz

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel. Convenient to U of M
Bodde här 3 nätter i juli 2023
Svar från D'uante Finney 29 juli 2023
Thank you for being a loyal guest to our hotel. If there is anything we could have done differently to earn a 5, please let us know.

10/10 Fantastiskt

Craig

Bodde här 1 natt i juli 2023
Svar från D'uante Finney 29 juli 2023
Thank you for being a loyal guest to our hotel and we are happy to know your stay was at the highest degree!

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed one night during a campus tour and athletic camp for our daughter. The room was very clean and spacious. The staff was lovely and we were very comfortable during our stay. We only stayed one night but it was very quiet, easy to get to and convenient parking.
Bodde här 1 natt i juli 2023
Svar från D'uante Finney 29 juli 2023
Thank you for being a loyal guest to our hotel. We are glad to hear your one night stay exceed your expectation and we hope you will choose us again for your future stays!

10/10 Fantastiskt

Hui

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från General Manager 17 juli 2023
Thank you for being our guest!Susan

6/10 Okej

kendra

Bodde här 1 natt i juli 2023
Svar från Duante Finney 1 aug. 2023
Thank you for being a guest at our hotel. If there was anything we could have done to earn a 5, please let us know and we will improve on our service.

10/10 Fantastiskt

Michelle

Bodde här 2 nätter i juli 2023
Svar från D'uante Finney 1 aug. 2023
Thank you for being a loyal guest at our hotel! We are happy to hear you enjoyed your stay!

10/10 Fantastiskt

Hui

Bodde här 1 natt i juli 2023
Svar från D'uante Finney 1 sep. 2023
Thank you for staying at our hotel! We are happy to hear that your stay us was great one and we hope that you will choose us again for your next visit to Ann Arbor!

10/10 Fantastiskt

Haydee

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean space. Friendly staff, easy parking and family friendly.
Bodde här 1 natt i juni 2023
Svar från D'uante Finney 27 juni 2023
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.

10/10 Fantastiskt

Margaret

Reste med familj och småbarn
Great facility! Very friendly and helpful staff!
Bodde här 2 nätter i juni 2023
Svar från D'uante Finney 30 juni 2023
Thank you for staying with us and we a happy you enjoyed your stay!

10/10 Fantastiskt

Janie, Cottam

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fabulous staff, very friendly and efficient. Room was great too. We couldn’t fault the full experience.
Bodde här 1 natt i juni 2023
Svar från D'uante Finney 27 juni 2023
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.

10/10 Fantastiskt

Christie

Bodde här 1 natt i juni 2023
Svar från D'uante Finney 27 juni 2023
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.