Exteriör
Se tillgänglighet

Recensioner av Best Western Annapolis

2.5 out of 5
Best Western Annapolis
2520 Riva Rd, Annapolis, MD

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 338 av 1001 recensioner" "
8 - Bra i betyg. 343 av 1001 recensioner" "
6 - Okej i betyg. 163 av 1001 recensioner" "
4 - Dåligt i betyg. 83 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 74 av 1001 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Thor

Bodde här 1 natt i september 2022
Svar från FD 30 sep. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Johnny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk frukost
Så skönt med rum utan heltäckningsmatta, fantastisk frukost, tråkigt att poolen inte var öppen, trots 27-30° varmt.
Bodde här 1 natt i oktober 2018

10/10 Fantastiskt

Jane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice staff
Bodde här 2 nätter i maj 2024
Svar från James 17 maj 2024
Thank you for choosing to stay with us and please come back for another stay

8/10 Bra

Allen, Bear

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location next to US 50 was a bit noisy once the commuter traffic started around 5:45 am to 6 am. There is not much the property can do to diminish this kind of noise. The staff was excellent.
Bodde här 1 natt i april 2024
Svar från James 2 maj 2024
We appreciate your business and we love meeting your expectations. Thank you for recognizing our service! Our entire staff is integral to the service we offer, so we thank you for complimenting our efforts. We hope to welcome you back soon.

8/10 Bra

Oscar

Reste med sin partner
Es una propiedad menos que regular.
Bodde här 2 nätter i april 2024
Svar från fd 30 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check-in process was smooth and the staff was very helpful and professional, The room is clean but there are mold spots on the bathroom ceiling.
Bodde här 1 natt i april 2024
Svar från fd 16 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean hotel. Nice bedroom, bathroom and bed.
Bodde här 1 natt i april 2024
Svar från fd 12 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

dwi, philadelphia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff
Bodde här 2 nätter i mars 2024
Svar från James 26 mars 2024
Thank you for your feedback and please come back and see us again.

2/10 Väldigt dåligt

Jaime

Bodde här 1 natt i mars 2024
Svar från fd 15 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Gale

Bodde här 1 natt i mars 2024
Svar från fd 8 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Ronald, Annapolis

Reste med familjen
Gillade inte: Bekvämligheter
Poor service
Bodde här 1 natt i februari 2024
Svar från fd 26 feb. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Pensawat

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Property is closed to highway very noisy at night, over all clean stuff friendly. Convenient to shopping center and getting on highway
Bodde här 1 natt i februari 2024
Svar från James 23 feb. 2024
Thank you for your feedback and please come back and see us again.

10/10 Fantastiskt

Victoria

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always enjoy staying here.
Bodde här 1 natt i januari 2024
Svar från Gail, Sales Director 9 feb. 2024
Hi Victoria,We're thrilled to hear that you had a great experience with us. Thank you for the kind words and for recommending us to others! We can't wait to have you back at the property very soon.

10/10 Fantastiskt

Roberta

Bodde här 1 natt i januari 2024
Svar från Gail, Sales Director 21 mars 2024
Dear Roberta,We're delighted to hear that you were satisfied with our services. Thank you for the positive review and for choosing us as your provider! We hope to have you back at the property very soon.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från James 29 jan. 2024
Thank you for taking the time to rate our property. We look forward to your next stay.

4/10 Dåligt

Kenzie

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från FD 12 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Kazi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från fd 10 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Väldigt dåligt

Brendan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Gail, Sales Director 9 feb. 2024
Hi Brendan,We're sorry to hear that you had a negative experience with us. We take all feedback seriously and will use it to improve our services. We hope to have the chance of hosting you again in a much better experience.

2/10 Väldigt dåligt

Luis

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från fd 10 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Ivan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från fd 10 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Mia

Gillade: Personal och service
The staff was very accommodating and nice, however, the second I walked into my room after receiving my key cards I had to kill a bug that was crawling on the bed.
Bodde här 1 natt i december 2023
Svar från James 29 dec. 2023
Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve

10/10 Fantastiskt

Anthony, Hampton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från James 28 dec. 2023
Thank you for your awesome score and please come back for another stay soon.

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and convenient
Bodde här 2 nätter i december 2023
Svar från James 18 dec. 2023
Thanks for the great review. We are so glad you enjoyed your stay and hope to see you again soon!

6/10 Okej

Dan

Gillade: Personal och service
Very noisy highway within 200 yards!
Bodde här 2 nätter i november 2023
Svar från fd 20 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bra

Marvin

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms
Bodde här 1 natt i november 2023
Svar från fd 20 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Debby Finnessy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We found the facilities to be above standard and all staff that we encountered were friendly and accommodating.
Bodde här 1 natt i november 2023
Svar från fd 15 nov. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Richard

Reste med familj och småbarn
Gillade: Renlighet och personal och service
I did not know that this was a motel (doors opening to the outside world rather than an interior hallway), which I intensely dislike. I guess that's on me for not looking at the listing more closely. The person who checked us in was extremely friendly and accommodating, allowing us to check in early. Bed was comfortable and fridge kept things cold. The bathtub was slick while taking a shower and I had to hold the rail most of the time so I wouldn't fall. The worst part, though, was the noise coming for adjoining rooms and the footsteps of people walking above us... vary annoying.
Bodde här 2 nätter i november 2023
Svar från fd 14 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bra

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bay Bridge Run
It was a good experience. The free breakfast was excellent.
Bodde här 1 natt i november 2023
Svar från fd 14 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Rodney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från fd 15 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Scott

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från fd 13 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från fd 13 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Dåligt

Michelle

Bodde här 1 natt i november 2023
Svar från fd 14 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i november 2023
Svar från fd 5 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Terri

Gillade inte: Boendets skick och faciliteter
The Tv did not work and the curtains did not close
Bodde här 1 natt i november 2023
Svar från fd 7 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room is clean, everything looks fairly new -floor, furniture, fixtures. Good amount of space in room. Pillows are fair. Location is good - near stores, restaurants, and entrance to main hwy.
Bodde här 1 natt i november 2023
Svar från FD 5 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Fantastiskt

Susan E

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
very comfortable - I was birdwatching every day. Breakfast and staff were exceptional. I will return.
Bodde här 3 nätter i oktober 2023
Svar från James 2 nov. 2023
Thank you for taking the time to review our hotel. We love to hear how guests are enjoying their stay and you are an example of it!

6/10 Okej

steven

Gillade inte: Rummets bekvämlighet
Sweet & Sour
Came back to room around 11:30pm. Turned on tv and had no signal. Front desk said unplug and replug tv . Did it three times and got signal but only one channel. One side of the mattress sunk down in about four inches. The breakfast bar was very good. The girl tending the breakfast bar was friendly and polite.
Bodde här 1 natt i oktober 2023
Svar från James 2 nov. 2023
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.

4/10 Dåligt

Comedienne

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everything was dirty
Bodde här 1 natt i oktober 2023
Svar från James 31 okt. 2023
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.

4/10 Dåligt

Roger

Gillade inte: Rummets bekvämlighet
Bad atea
Bodde här 2 nätter i oktober 2023
Svar från James 31 okt. 2023
Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve

8/10 Bra

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The parking is very convenient. The breakfast was good.
Bodde här 1 natt i oktober 2023
Svar från FD 29 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

8/10 Bra

Thomas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value
Bodde här 3 nätter i oktober 2023
Svar från FD 24 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Fantastiskt

Albert

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från FD 23 okt. 2023
Thank you for taking the time to rate our property. We look forward to your next stay.

10/10 Fantastiskt

Dianne

Bodde här 1 natt i oktober 2023
Svar från fd 9 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Jalisa, Upper Marlboro

Gillade: Renlighet
Bodde här 1 natt i oktober 2023
Svar från FD 17 okt. 2023
Thank you for taking the time to rate our property. We look forward to your next stay.

6/10 Okej

Bruce

Gillade inte: Boendets skick och faciliteter
Fairly priced in an over- priced market. A stairway closed for repairs really inconvenienced guests.
Bodde här 2 nätter i september 2023
Svar från James 16 okt. 2023
We apologize for any inconvenience during your stay with us. It is our top priority to listen to your concerns and address them to avoid any issues from happening again.

6/10 Okej

Carlie

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från fd 10 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4/10 Dåligt

Roland

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Although staff were good, hotel was in sad shape. First room key lock did not work, mirror and fittings were broken. Moved to another room, floor boards were coming apart, tub drain broken, TV worked sometimes, paper thin walls. Obvious that the renovation was done quickly and to poor standards. In places, the flooring was not finished or coming apart. Really disappointed. I would rate this as a one star hotel.
Svar från FD 10 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 Väldigt dåligt

john

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Smoking room the smell was bad
Bodde här 2 nätter i oktober 2023
Svar från FD 9 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bra

Michael

Gillade: Renlighet
Bodde här 2 nätter i oktober 2023
Svar från fd 10 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Crystal

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lots of Pluses to Lodge with at the Best Western.
I was pleasantly surprised on the quality of my room. The room was spacious and had a refrigerator - microwave combo inside a wooden cabinet that blended into the decor The art work was indicative of the Annapolis. The vanity was long &fully stock with miniature toiletries. There was a coffee pot with everything to make a good cup of joe. There was plenty of running hot water for long shower. The king size bed was framed with a dark wooden headboard. There were lots of fluffy pillows. The room was very inviting and smelled crisp and fresh. I was there for a conference so I used the work desk and rollaway chair most of the stay. BW provided a full hot breakfast complete with fluffy eggs, pancakes, pork or turkey sausage and an array of cereals, fruits & yogurt. The dining area was renovated and modern. The hostess was friendly and keep the area tidy. I was greeted by Brandon on arrival. He was very friendly and gave me information about the BW. I had contacted the BW with a problem with online registration, he was the person that help me to navigate my hotel.com gift card issue. The BW is across the street from a lovely strip mall with restaurants, nail salon, Giant supermarket. I could see Target from my window. The Westfield Mall is about 4 minutes away. The BW is right of I 97. I will choose the BW if I am needing lodging in Annapolis again.
Bodde här 2 nätter i oktober 2023
Svar från fd 8 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.