Hotell nära Anne Frank Zentrum

"Good stay, but fully digital setup can be frustrating We visited Berlin for the Christmas markets and booked this place through Hotels.com. The accommodation has no on-site staff or reception. Check-in and communication are handled entirely online via the website/app, and contact is done through WhatsApp with what seems to be a chatbot. Unfortunately, it felt almost impossible to reach a real person, as the AI kept asking follow-up questions. We also had trouble getting in at first because the code was not accepted, which was a bit frustrating after arrival. That said, the stay itself was good overall. The area is fairly quiet with not much going on nearby and no grocery stores close by, which is something to be aware of. However, there is a café about 150 meters away where we usually bought coffee and breakfast, which was very convenient. A big plus is the elevator right outside the entrance that takes you directly down to the U-Bahn (U8 Weinmeisterstraße). From there it’s just one stop to Alexanderplatz in about a minute, making it very easy to get around Berlin and to reach other sights or the airport. The only real disturbance was on check-out day, when there was quite a bit of noise early in the morning from cleaning staff working in other rooms. Apart from that, the room was comfortable. The bed was good, the room was"

"Ja"

"Top class rakt igenom. Rent, snyggt, elegant med personal som var service minded i allt från lobby till restaurang "

"Trevlig personal, bra rum, mycket bra frukost, läget är toppen då det är nära till alla kommunikationer. Andra gången vi bor på detta hotell. "

"Easy to get to from airport. Large hotel, nice rooms and good breakfast"

"Hotellet var fantastiskt. Gymmet var stort och fantastiskt. Det enda som var konstigt var att de hade bestämt att det skulle vara 26 grader i gymmet. Det var alldeles för varmt. När jag bad dem starta ac/ventilation sade de att det bara var jag som var varm. Ventilationen var avstängd. Det var det konstigaste och sämsta på hotellet. Annars var allt bra."

"Mycket bra hotell. Trevlig och hjälpsam personal, mycket bra läge. Stort fint rum med litet pentry. Frukosten var ganska dyr och inte jätte-bra så det kan vara bättre att handla i butik och fixa sin egen frukost på rummet. "

"Really recommend "

"Nice business hotel in Berlin. Need a few more elevators as there are many floors and guests."