Hotell i Anslow

“Great stopover near M1 really decent food and drink good breakfast overall good experience only downside could hear upstairs flat when he came in and got up for early morning jog maybe blackout blinds for window and door glass other than that all good would definitely use again staff all very friendly and pleasant”

“B&B på landsbygden. Stort hemtrevligt rum, tyst miljö. Ägaren mycket tillmötesgående. Frukosten var jättebra, mycket att välja på.”

“Impressive in arrival this countryside hotel and conference centre at first glance appeals. There is also ample parking. Many hotels allow early check in if one arrives ahead of check in time. Moat House staff were less accommodating and seemed to have a hard and fast rule. However, when we sat in the lobby with our suitcases and backpacks half an hour ahead of check in time, they quickly and pleasantly attended to us. The rooms are attractive but for cobwebs on the ceiling in both bedroom...

“Vi bodde två nätter och hade frukost i rumspriset. Dessutom åt vi middag på hotellet. Tyvärr fick vi vänta väldigt länge på maten, ca en timme. Fin frukost. Mycket vacker park att promenera omkring i, dessutom finns golfbana, tennisbana samt spa. Stor gratis parkering, vackra rum, mysig bar och fin miljö i restaurangen, bra service. Vi gjorde utflykter i området, bil är nog ett måste för att kunna ta sig någonstans. Hotellet kan verkligen rekommenderas.”

“I was given room 3 which was average and definitely not like the advertised photos or reviews, there was not hot water which happens, I was then given an 'up grade' to an upstairs room where the shower head was broken and the electric shower when set at medium went from cold to burning on its own, clearly faulty. Bed was very comfortable but the room was dated. Unable to offer comment on the breakfast as I had to leave before it started, 8am is quite late for midweek.”

“The hotel in general was very good. Just personally, we had a few issues Our main issue is that the hotel. It's so big with long hallways and lots of steps, considering we have a child in a Pram and lots of luggage it was so exhausting to carry everything from the car park to walk across to the hotel. And then find your room. Its hell of a long walk with steps. When we arrived, they gave us a room on the top floor with loads of steps, and the windows barely opened. So we complained and changed...

“We spent one night at the Family Tree, and were very pleased with the stay. The staff members were friendly, the room was cozy and fresh. The breakfast was the best during our four days in the UK. It would have been nice to stay another day. ”

“Difficult to get to due to being gated and having to request entry via the intercom. Room was reasonably clean and quite basic. Headboard was hard, but the bed was comfortable. Surprisingly they still use old fashioned keys for door entry. Reception was closed at 0930 when we checked out and dropped off the key in a box attached to the wall.”

“Great room”

“Really good food and service. The rooms are old and the cleaning before I got my room wasn’t the best. Try to stay at the second floor so you don’t have to listen to your upstairs neighbors all night. ”

“The room was very clean and tidy! Staff are very friendly, the breakfast is amazing very filling! And the parking is very easy too access but when there are a few guests staying the car park can get very tight, overall really good and best bit its only 17 mins drive too Alton towers from there ”

“Breakfast and Dinner were excellent . The bar service was excellent also, they made our drinks even though they were not on the menu (twice). Staff is great. We highly recommend.”

“Nice Place, with good access to the motorway”

“Great location, easy to get to, great big parking, nice little village with a Chinese takeout across the street, a Coop close by. Sadly the cleanliness of the room was poor. Grime in the bathroom where floor meets walls. Very dirty remote control, some kind of sauce spilled on the side of the chest of drawers. Bed linen clean and bed comfortable. The radiator nob not functioning as it should. Should have stayed two nights but left after the first. Sorry, but proper cleaning of the room is so...

“Charming pub with rooms in the courtyard. Each one had parking outside. Very spacious room with comfortable bed, smart tv and tea & coffee making facilities. Good size en suite with great shower. Towels provided along with a hairdryer, iron and ironing board. Breakfast was made to order along with continental options. Staff friendly and attentive. Would highly recommend and would definitely stay again. ”

“The hotel left heated towel rails on during the middle of a heatwave. Two visits to reception led to provision of a useless fan. Despite complaints to management no partial or full refund was offered on the basis it was a hot weekend. This is without doubt the worst place I've stayed. Avoid unless you want to melt in the room followed by a good old fashioned dose of Management gaslighting....”