Stunning hotel. We stayed in room with hot tub, which was incredible, and had the most beautiful view. We also got a complimentary bottle of bubbly on our first night, we were very grateful for that. The beach & beach bar setting were also very nice, allowing guests to relax and have access to a private beach.
However, the hotel was let down by a few things:
- staff were not as attentive as previous hotels we’d stayed in Turkey (we’d just arrived from Istanbul & Capadocia where the staff couldn’t do more, here we didn’t get that vibe). Reception staff said hello, but other staff didn’t acknowledge us, especially staff in and around the beach bar.
- when getting in and out of the jacuzzi, the water drained into the hotel. We were blamed for water dripping into the restaurant, guests complaining & not paying for their meal. I was unsure how this could be our fault, and felt very unjustified.
- during breakfast, you had to pay for your own drinks. When paying over £1000 for a hotel, I’d expect orange juice to be free at breakfast. This was very disappointing.
- and finally, when we checked out, additional meals and drinks were added to our room bill that we hadn’t had. The receptionist was skeptical to remove from our bill, which felt like an element of mistrust.
Overall, a very stunning hotel, but let down by these few things. I wouldn’t return.