Lobby

Recensioner av DoubleTree by Hilton Appleton

4 out of 5
DoubleTree by Hilton Appleton
150 S Nicolet Road, Appleton, WI

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 650 av 1063 recensioner" "
8 - Bra i betyg. 247 av 1063 recensioner" "
6 - Okej i betyg. 94 av 1063 recensioner" "
4 - Dåligt i betyg. 49 av 1063 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1063 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

6/10 Okej

Anette

Affärsresenär
Gillade inte: Renlighet och personal och service
Skulle inte rekommendera detta
Frukosten var dålig. Det var dammiga lister, fläkten var dammig
Bodde här 3 nätter i december 2023
Svar från Erin 14 dec. 2023
Tack för att du tog dig tid att dela med dig av din upplevelse på DoubleTree by Hilton Appleton. Vi är ledsna att höra att frukosten inte mötte dina förväntningar och att städningen inte var i linje med våra vanliga höga standarder. Ditt omnämnande av dammiga lister och fläkt är särskilt värdefullt och något vi kommer att ta upp med vårt städteam.Skulle du kunna ge oss lite mer information om vad du fann bristfälligt med frukosten? Det hjälper oss att förbättra vår service och se till att framtida gästers upplevelse blir bättre.Tack igen för din feedback. Vi hoppas att vi får möjligheten att välkomna dig tillbaka och överträffa dina förväntningar nästa gång.

10/10 Fantastiskt

Damalisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Erin 2 maj 2024
Thank you for the perfect rating! We are thrilled to hear that your stay at DoubleTree by Hilton Appleton was to your satisfaction. It’s always heartening to know when our efforts to provide a welcoming and enjoyable experience resonate with our guests. We hope to see you again soon and provide another stellar experience. If there’s anything specific you enjoyed or have suggestions for, we’d love to hear more about your experience

6/10 Okej

Brenda

Reste med familj och småbarn
Gillade inte: Personal och service
I called and asked for an early check in Because we drove 15 and didn’t mind paying. no accommodations were made we were told the room would be ready by 1 we waited and waited and waited and nothing at all. I asked the front desk to put carpet cleaner on the carpet because it smelled horrible and nothing was done. So basically don’t ask for nothing to be done because it won’t be done
Bodde här 2 nätter i april 2024
Svar från Erin 1 maj 2024
I'm truly sorry to hear about your frustrating experience with us. Your comfort and satisfaction are our top priorities, and it's disappointing to learn that we fell short of meeting your expectations. Please accept my sincerest apologies for the inconvenience you faced during your stay.I understand the importance of a smooth check-in process, especially after a long drive. It's regrettable that we weren't able to accommodate your request for an early check-in and that the room wasn't ready as promised. Additionally, I apologize for the oversight regarding the carpet odor issue you reported. Your feedback is invaluable to us, and I assure you that we take it seriously.To address your concerns and prevent similar situations in the future, I will personally ensure that your feedback is shared with our management team for immediate action. We strive to provide exceptional service to all our guests, and I hope you'll give us another opportunity to exceed your expectations on your next visit.If there's anything else I can assist you with or if you would like to discuss your experience further, please don't hesitate to reach out to me directly. Your satisfaction is important to us, and we appreciate your feedback.

6/10 Okej

Barbara

Reste med familjen
Gillade inte: Bekvämligheter
The bed felt like I was sleeping on the ground. We will not return. A good night’s sleep is important. There were children running around making a lot of noise. They were not supervised, and they were using their fingers in inappropriate ways.
Bodde här 2 nätter i april 2024
Svar från Erin 30 apr. 2024
Thank you for sharing your feedback with us. I'm truly sorry to hear that your experience did not meet your expectations, especially with regard to the comfort of your bed and the noise disturbances you encountered. A restful night’s sleep is indeed essential, and I apologize that we fell short in providing this for you.We take your comments seriously and will look into the issues you've mentioned to ensure that all our guests can enjoy a peaceful and comfortable stay. Your feedback is invaluable in helping us improve our service.Thank you again for your review. We hope you’ll consider giving us another opportunity to better serve you in the future.

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Emily 26 apr. 2024
Thank you for sharing the rating once again! We appreciate your feedback. If there's anything specific that stood out to you during your stay or any suggestions you have for us to enhance your experience in the future, please don't hesitate to share. We aim to make every stay exceptional, and your input helps us achieve that goal.

8/10 Bra

Joel

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Over all nice facility. Lack of Bible in room brought rating down.
Bodde här 5 nätter i april 2024
Svar från Erin 24 apr. 2024
Thank you for sharing your feedback about your recent stay at the DoubleTree by Hilton Appleton. We're glad to hear that you found our facilities to your liking. Regarding the Bible, we appreciate you bringing this to our attention. We strive to accommodate the needs of all our guests and your input helps us better understand how we can enhance everyone's experience. Please feel free to reach out to the front desk for any such requests in the future, as we often have items available upon request. We hope to welcome you back soon and provide an even more satisfying experience.

2/10 Väldigt dåligt

Joseph

Affärsresenär
Gillade inte: Personal och service
I will not return. Katherine was extremely insulting and represented your establishment poorly.
Bodde här 1 natt i april 2024
Svar från Erin 23 apr. 2024
Thank you for taking the time to share your experience. I'm very sorry to hear about your interaction with a member of our team. This is certainly not the level of service we aim to provide at DoubleTree by Hilton Appleton. We take your feedback seriously and will address this matter internally to ensure it does not happen again. If you're willing to share more details about your experience, it would greatly help us to make improvements. We hope to have another opportunity to serve you better in the future.

6/10 Okej

Rheann

Reste med sin partner
Gillade: Personal och service
My boyfriend and I came for our anniversary and it was loaded with kids and they were very rude running around and making a lot of noise. I understand there’s always kids but it would be a good thing to mention there’s a young girls tournament there for the weekend
Bodde här 1 natt i mars 2024
Svar från Erin 23 apr. 2024
Thank you for choosing DoubleTree by Hilton Appleton for your anniversary celebration, and for sharing your feedback. We apologize for the disturbance caused by the increased activity during your stay. We understand the importance of a peaceful environment, especially on such a special occasion, and we regret that this was not what you experienced.We appreciate your suggestion to inform guests about events that might impact their stay, such as a tournament, and we will certainly take this into consideration to improve our communication in the future. Thank you once again for your feedback, and we hope to welcome you back under more tranquil circumstances.

6/10 Okej

Myronica

Affärsresenär, Reste med familjen
Gillade inte: Renlighet
Room wasn’t completely clean. Hotel is dated
Bodde här 1 natt i april 2024
Svar från Erin 22 apr. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize that the cleanliness of your room did not meet our usual high standards, and we are also sorry to hear that the hotel's current condition did not meet your expectations. We take your comments seriously as they are crucial in helping us improve our guest experience. Rest assured, we will address these issues with our housekeeping and maintenance teams to ensure our facilities are up to the standard you expect from us.We value your input and hope to have the opportunity to welcome you back to the DoubleTree by Hilton Appleton, providing a stay that not only meets but exceeds your expectations. Thank you once again for your review.

10/10 Fantastiskt

Felicia

Reste med sin partner
Gillade: Bekvämligheter
Quiet, friendly staff
Bodde här 1 natt i april 2024
Svar från Erin 22 apr. 2024
Thank you so much for your wonderful review of DoubleTree by Hilton Appleton! We're thrilled to hear that you enjoyed the quiet environment and the friendliness of our staff. Your positive feedback is greatly appreciated and serves as a great encouragement to our team. We look forward to having the pleasure of welcoming you back soon for another excellent experience. Thank you again for choosing us for your stay!

10/10 Fantastiskt

Junell

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Erin 22 apr. 2024
Thank you so much for the fantastic rating! We are thrilled to hear that you had such a great experience at DoubleTree by Hilton Appleton. It's always encouraging to know that our efforts to provide an exceptional stay are appreciated. We look forward to welcoming you back soon for another wonderful visit. Thank you for choosing to stay with us!

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Erin 22 apr. 2024
Thank you so much for the perfect rating! We're thrilled to know that you had a wonderful experience at DoubleTree by Hilton Appleton. It's always encouraging to hear such positive feedback, which motivates us to continue delivering excellent service to our guests. We look forward to welcoming you back soon for another enjoyable stay. Thank you for choosing to stay with us!

8/10 Bra

violet

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Stingy on the soap etc no offer of breakfast hot tub not working clean comfortable bed no bath tub staff at desk need traing for word service and hospitality. thanks vc
Bodde här 1 natt i april 2024
Svar från Erin 17 apr. 2024
Thank you for taking the time to share your thoughts on your recent stay with us at the DoubleTree by Hilton Appleton. I'm glad to hear that you found the bed comfortable, but I'm sorry that other aspects did not meet your expectations.We appreciate your feedback regarding the amenities such as soap, and I'll make sure to pass on your comments to our housekeeping team. Also, I apologize for any inconvenience caused by the hot tub not being operational. We strive to ensure all our facilities are in great working order, and your feedback is crucial in helping us improve.Regarding your experience with our front desk staff, we take your concerns seriously and will look into further training to enhance our service and hospitality. Guest satisfaction is our top priority, and we are committed to providing a welcoming and professional service at all times.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying experience.

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was extremely clean and the staff were exceptionally polite and accommodating
Bodde här 1 natt i april 2024
Svar från Erin 17 apr. 2024
Thank you so much for sharing your positive experience at the DoubleTree by Hilton Appleton! We're delighted to hear that you appreciated the cleanliness of our facilities and the courteous service provided by our staff. Our team strives to create a welcoming and comfortable environment for all our guests, and your kind words truly mean a lot to us. We look forward to welcoming you back soon for another exceptional stay!

10/10 Fantastiskt

Ryan

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property has a great pool, bar and restaurant and courtyard. Our basketball team boys and families had a blast!
Bodde här 1 natt i april 2024
Svar från Erin 15 apr. 2024
Thank you for choosing DoubleTree by Hilton Appleton for your team's stay! We're thrilled to hear that everyone had a blast enjoying our pool, bar, restaurant, and courtyard. It sounds like a memorable time was had by all. We look forward to welcoming your basketball team and their families back again soon for another fun visit. Thanks again for sharing your positive experience!

10/10 Fantastiskt

Ryan

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property with a pool, great staff, bar and restaurant! Our kids had a blast outside on the court yard as well!
Bodde här 1 natt i april 2024
Svar från Erin 15 apr. 2024
Thank you for the wonderful review! We're thrilled to hear that your stay at the DoubleTree by Hilton Appleton was enjoyable, and that both you and your kids had a great time. It's fantastic to know that the pool, courtyard, and our on-site amenities added to the fun of your visit. We also appreciate your kind words about our staff. Your feedback is invaluable and we look forward to welcoming your family back for another memorable stay!

4/10 Dåligt

Judde

Water too cold to shower and heat was not on
Bodde här 1 natt i april 2024
Svar från Erin 15 apr. 2024
Thank you for bringing these issues to our attention. I apologize for the discomfort you experienced due to the cold water and heating issues in your room. This is certainly not the standard we aim to provide. I will relay your feedback to our maintenance team to ensure these matters are addressed promptly and to prevent similar occurrences in the future. Your comfort is our priority, and we truly appreciate you taking the time to share your experience. We hope to have the opportunity to welcome you back under better circumstances.

10/10 Fantastiskt

Thai

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great!
Bodde här 3 nätter i april 2024
Svar från Erin 12 apr. 2024
Thank you so much for the perfect rating! We're thrilled to hear that you had a wonderful experience at the DoubleTree by Hilton Appleton. If there's anything specific that made your stay memorable, we'd love to hear about it. Your feedback helps us continue to provide the best possible service. Looking forward to welcoming you back soon!

10/10 Fantastiskt

May

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great experience
Bodde här 2 nätter i april 2024
Svar från Emily 9 apr. 2024
Thank you so much for sharing your experience at the DoubleTree by Hilton Appleton! We're thrilled to hear you had a great time with us. Our team strives to provide a welcoming and comfortable environment for all our guests, and it sounds like we hit the mark for you. If there was any aspect of your stay that stood out in particular, we'd love to hear more about it. Your feedback is incredibly valuable to us as we continue to enhance our services. Looking forward to welcoming you back soon for another wonderful experience!

4/10 Dåligt

Cathy

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Emily 10 apr. 2024
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience did not meet the high standards we strive to uphold at DoubleTree by Hilton Appleton. Understanding and improving upon our guests' experiences is incredibly important to us, and we would greatly appreciate the opportunity to hear more about what led to your rating. Could you please share any specific aspects of your stay that were not up to par? This will help us address those issues directly and ensure a better experience for all our guests in the future. Thank you again for your feedback, and we hope to have the chance to welcome you back for a more enjoyable stay.

10/10 Fantastiskt

Curtis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice spot
Bodde här 2 nätter i april 2024
Svar från Emily 8 apr. 2024
Thank you so much for taking the time to leave a review! We're delighted to hear you found our hotel to be a nice spot. If there's anything specific you enjoyed or if there are areas where you think we could improve, we'd love to hear more about your experience. Your feedback is invaluable in helping us ensure every stay is as pleasant and comfortable as possible. Looking forward to welcoming you back to the DoubleTree by Hilton Appleton soon!

10/10 Fantastiskt

Lindsey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gorgeous room!
Bodde här 1 natt i april 2024
Svar från Erin 8 apr. 2024
Thank you so much for sharing your feedback! We're thrilled to hear you found your room gorgeous during your stay with us at DoubleTree by Hilton Appleton. It's always our goal to provide a comfortable and visually appealing environment for our guests. If there's anything specific about the room that stood out to you or any other aspects of your stay that you enjoyed, we'd love to hear more about it. Your insights help us ensure that every guest's experience is just as wonderful. Thank you again for choosing us, and we look forward to welcoming you back soon!

8/10 Bra

Brian

Bodde här 1 natt i april 2024
Svar från Emily 26 apr. 2024
Thank you for sharing the rating! We're delighted to hear that your experience was positive overall. If there's anything specific you enjoyed or any areas where we can improve to earn that extra star next time, please feel free to let us know. We're here to ensure your satisfaction on every visit.

10/10 Fantastiskt

Melissa

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Erin 8 apr. 2024
Thank you so much for the perfect rating of your stay at the DoubleTree by Hilton Appleton! We're overjoyed to know that your experience with us was up to the mark and that we were able to meet all your expectations. It's our top priority to ensure that every guest has a comfortable and memorable stay, and it's feedback like yours that truly makes our efforts worthwhile.If there are any particular aspects of your stay that you especially enjoyed or if you have any suggestions on how we can make future stays even better, we'd be eager to hear from you. Your insights are invaluable as we continually strive to enhance our guest experience.Thank you once again for choosing DoubleTree by Hilton Appleton. We look forward to the opportunity to welcome you back for another 5-star experience!

8/10 Bra

Tierney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good overall the room darling shade didn’t work
Bodde här 1 natt i mars 2024
Svar från Erin 1 apr. 2024
Thank you for taking the time to provide feedback on your stay with us at the DoubleTree by Hilton Appleton. It's wonderful to hear that your overall experience was good, but I'm sorry to learn about the issue with the darling shade in your room not working properly. Your comfort and satisfaction are paramount to us, and we apologize for any inconvenience this may have caused.We take such matters seriously and will ensure that our maintenance team addresses and rectifies this issue promptly to prevent similar situations for future guests. It's important to us that every aspect of your stay meets your expectations and that any issues are resolved swiftly.Should you choose to stay with us again, please don't hesitate to inform our front desk of any concerns or needs you may have during your visit. We're committed to providing you with a seamless and enjoyable experience.We appreciate your understanding and hope to have the opportunity to welcome you back, ensuring a stay that's not only good but exceptional in every way.

10/10 Fantastiskt

joel

Bodde här 2 nätter i mars 2024
Svar från Erin 22 apr. 2024
Thank you very much for the excellent rating! We're delighted to know that your experience at DoubleTree by Hilton Appleton was completely satisfying. It's always heartening to receive such positive feedback, and we look forward to continuing to provide you with exceptional service on your future visits. Thank you for choosing to stay with us, and we hope to see you again soon!

6/10 Okej

Joshua

Bodde här 2 nätter i mars 2024
Svar från Erin 22 apr. 2024
Thank you for taking the time to share your review. I'm sorry to see that your experience at our DoubleTree by Hilton Appleton didn't completely meet your expectations. We strive to provide an exceptional stay for all of our guests, and it seems we fell short during your visit. Could you please provide more details about any specific issues you encountered? Understanding more about what could have been better will help us improve. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying experience.

8/10 Bra

Heather

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property, easy to get to off the interstate, close to the shopping malls etc... things didnt people not watching their children and them running up and down the halls, pushing the elevator buttons so they stopped at every level. No fault of the hotel...
Bodde här 2 nätter i mars 2024
Svar från Erin 1 apr. 2024
Thank you for sharing your experience at the DoubleTree by Hilton Appleton. We're thrilled to hear that you found our property's location convenient and accessible, especially with its proximity to shopping malls and easy interstate access. It sounds like you were able to make the most of what our area has to offer!We understand how the behavior of other guests, especially unattended children in the hallways and elevators, can impact your stay. Although these situations are indeed beyond our direct control, we take the comfort and satisfaction of all our guests seriously. We strive to create a pleasant environment for everyone and will continue to look for ways to manage such occurrences more effectively in the future.Your feedback is invaluable, and we appreciate you taking the time to point out both the positives and areas of potential improvement. We look forward to the opportunity to welcome you back, hoping to provide an even more enjoyable and seamless experience.

10/10 Fantastiskt

Julie

Reste med sin partner
I wish they’d have had a complimentary breakfast.
Bodde här 1 natt i mars 2024
Svar från Erin 1 apr. 2024
Thank you for taking the time to share your feedback and for giving us a perfect 5 out of 5 rating! We're delighted to hear that you had a pleasant stay at the DoubleTree by Hilton Appleton. Your comment regarding the complimentary breakfast is duly noted, and we truly appreciate your input as we continuously seek ways to enhance our guests' experiences. While we currently offer various dining options, we understand the value and convenience that a complimentary breakfast can add to the overall stay. Please be assured that your suggestion will be considered in our ongoing efforts to meet and exceed our guests' expectations. We look forward to welcoming you back, and we hope your next visit will be even more satisfying.

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean spacious and comfortable rooms
Bodde här 1 natt i mars 2024
Svar från Erin 25 mars 2024
Thank you for sharing your thoughts on your stay with us at the DoubleTree by Hilton Appleton. We're delighted to hear you found our rooms clean, spacious, and comfortable. Our team works hard to ensure every guest enjoys a welcoming and relaxing environment, and it's rewarding to know we've succeeded with your visit. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.

10/10 Fantastiskt

Niaomi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and wonderful staff
Bodde här 1 natt i december 2023
Svar från Erin 25 mars 2024
Thank you so much for your fantastic review and for giving the DoubleTree by Hilton Appleton a 5 out of 5 rating! We're delighted to know that your stay with us met all your expectations. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, and it's always rewarding to hear such positive feedback. If there were any particular aspects of your stay that stood out or made it exceptionally enjoyable, we'd love to hear more about your experience. Your insights help us continue to provide the best service possible. Thank you for choosing us for your stay, and we look forward to the pleasure of welcoming you back in the future!

4/10 Dåligt

Janet

Bodde här 1 natt i mars 2024
Svar från Erin 15 apr. 2024
Thank you for sharing your feedback with us. I'm truly sorry to hear that your experience did not meet the high standards we strive to uphold at DoubleTree by Hilton Appleton. We value your input greatly, and I would appreciate if you could share more details about what aspects of your stay were unsatisfactory. Understanding your concerns more specifically will help us address them effectively and improve our service for future visits. Thank you for taking the time to review us, and I hope we have the opportunity to better serve you in the future.

10/10 Fantastiskt

Amanda

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is definitely the best in the area. Convenient location to nearby attractions, shopping, and restaurants. Very clean room and the bed are actually comfortable! The pool was very nice and the perfect temperature. The hot tub is huge so that was a plus. The breakfast buffet has a great variety of hot and cold choices. Definitely will be staying here on every trip to the area from now on.
Bodde här 1 natt i mars 2024
Svar från Erin 22 mars 2024
It's truly rewarding to hear such positive feedback, and we're thrilled to know that the DoubleTree by Hilton Appleton stands out as the best hotel in your experience! We're glad you found our location conveniently situated close to local attractions, shopping, and dining options. Ensuring our rooms are clean and comfortable is a priority, so it's great to hear you enjoyed a good night's sleep on our beds.We're delighted that you had the opportunity to enjoy our pool and found the temperature just right. The spaciousness of our hot tub is definitely a feature we love to highlight, and it sounds like it added a relaxing touch to your stay. It's also wonderful to know the breakfast buffet, with its variety of hot and cold options, was to your liking.Your decision to choose us for every trip to the area is the highest compliment we could receive. We look forward to welcoming you back and continuing to exceed your expectations with every visit. Thank you for choosing the DoubleTree by Hilton Appleton, and see you soon!

10/10 Fantastiskt

Reginald, Chicago

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly, professional staff members
Bodde här 1 natt i december 2023
Svar från Erin 17 mars 2024
It's wonderful to hear that you found our staff members friendly and professional during your stay at the DoubleTree by Hilton Appleton. We take pride in our team's commitment to providing exceptional service, and your feedback is a fantastic affirmation of their hard work. Thank you for sharing your positive experience with us. We hope to have the opportunity to welcome you back soon for another pleasant stay. If there’s anything specific we can improve or any other comments you’d like to share, please don’t hesitate to let us know.

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Erin 18 mars 2024
Thank you so much for the perfect rating! We're thrilled to hear you enjoyed your stay at the DoubleTree by Hilton Appleton. If there’s anything specific that made your experience memorable, we’d love to hear about it. Your feedback is incredibly valuable to us as we strive to ensure every guest feels cared for, valued, and respected. Looking forward to welcoming you back soon!

4/10 Dåligt

Bob Johnson

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Room was not stocked. No coffee cups, had to ask 2 times for towels for 2nd. day. For the price we paid we should not have to ask even once.
Bodde här 2 nätter i mars 2024
Svar från Erin 16 mars 2024
Thank you for taking the time to share your experience with us. I'm truly sorry to hear that your room was not fully stocked and that you encountered delays in receiving towels on your second day. We understand how important these details are in making your stay comfortable and seamless, especially considering the value you expect for the price paid. Rest assured, your feedback is invaluable to us as we strive to improve our service standards. I will ensure that your comments are shared with our housekeeping team to prevent such oversights in the future. If there's anything specific you'd like to discuss further or if there are other ways we can make your next stay more enjoyable, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to welcome you back, providing a stay that not only meets but exceeds your expectations.

10/10 Fantastiskt

Viki

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean, convenient.
Bodde här 1 natt i mars 2024
Svar från Emily 15 mars 2024
Thank you for sharing your experience at the DoubleTree by Hilton Appleton! We're thrilled to hear that you found our hotel to be nice, clean, and convenient. Ensuring our guests enjoy a comfortable and hassle-free stay is our top priority, and it sounds like we hit the mark for you. If there’s anything specific that stood out to you during your stay or if you have any suggestions on how we could further enhance your experience in the future, we’d love to hear from you. Looking forward to welcoming you back soon!

10/10 Fantastiskt

cesar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Erin 16 mars 2024
Thank you so much for the perfect rating! We're thrilled to hear that your stay at the DoubleTree by Hilton Appleton was everything you hoped for. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we've succeeded. If there was any aspect of your stay that stood out as particularly enjoyable, we'd love to hear about it. Your feedback helps us continue to provide exceptional service. Looking forward to welcoming you back on your next visit!

8/10 Bra

Tina

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
Always a nice stay
Bodde här 1 natt i mars 2024
Svar från Erin 12 mars 2024
Thank you so much for your kind words and for choosing the DoubleTree by Hilton Appleton for your stays. It's heartwarming to hear that you consistently enjoy your time with us. Our team is dedicated to providing a comfortable and welcoming environment, and it's rewarding to know we've made a positive impact on your visits. If there's anything specific you particularly enjoyed or if you have suggestions on how we can make your next stay even nicer, we'd love to hear from you. Looking forward to welcoming you back soon!

8/10 Bra

Viki

Affärsresenär
Gillade: Renlighet
Rooms are nice. Facilities are dated.
Bodde här 1 natt i mars 2024
Svar från Erin 12 mars 2024
Thank you for taking the time to share your thoughts about your stay at the DoubleTree by Hilton Appleton. We're delighted to hear that you found our rooms to your liking. Your feedback regarding the facilities is greatly appreciated as well, as it helps us identify areas where we can improve. We are continually working on updating our amenities to enhance our guest experience. If there's any specific aspect of our facilities you believe requires attention, please do let us know. We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.

10/10 Fantastiskt

Tonja

Bodde här 1 natt i mars 2024
Svar från Erin 1 apr. 2024
Wow, a rating of 5 out of 5 is beyond exceptional, and we're overjoyed to receive such high praise! It's clear that your experience at the DoubleTree by Hilton Appleton was outstanding in every aspect. We're curious to know what specific parts of your stay impressed you the most, as your feedback helps us highlight and maintain our best practices. Thank you so much for sharing this incredible score with us, and for choosing our hotel for your visit. We can't wait to have the opportunity to exceed your expectations once again in the future.

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed our stay
Bodde här 1 natt i mars 2024
Svar från Erin 11 mars 2024
Thank you for sharing your positive experience at the DoubleTree by Hilton Appleton! We're delighted to hear that you enjoyed your stay with us. Our team is dedicated to providing a welcoming and comfortable environment for all our guests, and it's wonderful to know we succeeded in making your visit enjoyable.If there's anything specific about your stay that stood out or any feedback you'd like to share on how we can make future stays even better, please don't hesitate to let us know. We're always looking for ways to enhance our service and guest experience.We look forward to welcoming you back for another memorable stay. Thank you for choosing the DoubleTree by Hilton Appleton!

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place
Bodde här 1 natt i mars 2024
Svar från Erin 7 mars 2024
Thank you for sharing your positive experience at the DoubleTree by Hilton Appleton! It's wonderful to hear you found our hotel to be a nice place. If there's anything specific that made your stay enjoyable, we'd love to hear about it to ensure we keep doing it right. We look forward to welcoming you back soon!

10/10 Fantastiskt

Lennart

Bodde här 1 natt i mars 2024
Svar från Erin 25 mars 2024
Thank you so much for your 5 out of 5 rating! We're absolutely delighted to see that you had such a positive experience at the DoubleTree by Hilton Appleton. It's always our goal to ensure our guests have a memorable stay with us, and it seems we've succeeded with yours. If there’s anything specific about your stay that stood out or any feedback you’d like to share, we’d love to hear more. We look forward to the opportunity to welcome you back in the future. Thank you for choosing us and for taking the time to share your rating!

10/10 Fantastiskt

Fred

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great shuttle service. Friendly staff
Bodde här 1 natt i februari 2024
Svar från Emily 4 mars 2024
Thank you so much for sharing your positive experience with our shuttle service and staff at the DoubleTree by Hilton Appleton. We're thrilled to hear that you found our team friendly and the shuttle service convenient. Your kind words are greatly appreciated and will be shared with our staff, who make it their priority to ensure our guests feel welcome and supported throughout their stay. We look forward to welcoming you back soon for another pleasant visit. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.

6/10 Okej

larry

Reste med sin partner
TV remote did not work staff unable to get it fixed . We had an early flight out and was told no coffee available till after five.
Bodde här 1 natt i mars 2024
Svar från Erin 4 mars 2024
Thank you for taking the time to share your feedback regarding your recent stay at the DoubleTree by Hilton Appleton. We're truly sorry to hear about the inconvenience you experienced with the TV remote and the early morning coffee availability. Your comfort and satisfaction are of utmost importance to us, and it's clear we missed the mark in these areas.I apologize for the issues with the TV remote and any inconvenience this caused during your stay. We strive to ensure all our guests have a seamless and enjoyable experience, and it seems we fell short in promptly addressing this issue. Your feedback is invaluable to us as it helps identify areas for improvement.Regarding the availability of coffee before your early departure, we understand how important that first cup of the day is, especially before a flight. We'll take your feedback into consideration as we continuously look for ways to better serve our guests' needs, including those with early morning commitments.Please rest assured, we are taking your comments seriously and will be looking into both matters. We hope to have the opportunity to welcome you back in the future for a stay that meets both your expectations and our high standards.

4/10 Dåligt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Erin 5 mars 2024
Thank you for taking the time to share your rating of the DoubleTree by Hilton Appleton. We're genuinely sorry to hear that your experience did not meet the high standards we strive to uphold. Understanding your specific concerns helps us improve, so if you're willing to share more details about what led to this rating, it would be greatly appreciated. Our team is committed to ensuring our guests have a memorable stay, and your feedback is invaluable in guiding our efforts to enhance our service and accommodations. Thank you again for your review, and we hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Kelly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One my best stays of any hotel I've ever stayed at.
Bodde här 1 natt i mars 2024
Svar från Erin 4 mars 2024
It's truly heartwarming to receive such high praise, and we're absolutely delighted to hear that your stay with us at the DoubleTree by Hilton Appleton ranks as one of your best hotel experiences ever! Our team works tirelessly to ensure that every guest feels welcome, comfortable, and valued, and it's wonderful to know that we've succeeded in making your stay memorable.We're curious if there was anything in particular that stood out for you or made your stay exceptional. Your feedback is invaluable as it helps us continue to deliver excellent service and create memorable experiences for all our guests.Thank you once again for choosing to stay with us and for taking the time to share your positive experience. We look forward to welcoming you back for another outstanding stay in the future.

10/10 Fantastiskt

Jodie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i februari 2024
Svar från Erin 4 mars 2024
Thank you so much for your kind words and for choosing the DoubleTree by Hilton Appleton for your stay. We're thrilled to hear that you found our hotel to be a great place to stay!If there's any particular aspect of your stay that stood out or made your experience with us even more enjoyable, we'd love to hear about it. Your feedback is incredibly important to us as it helps us understand what we're doing right and where we can make improvements to ensure every guest's stay is nothing short of great.We look forward to the opportunity to welcome you back in the future for another enjoyable experience.

6/10 Okej

Jay

Bodde här 1 natt i mars 2024
Svar från Erin 25 mars 2024
Thank you for taking the time to share your feedback about your recent stay at the DoubleTree by Hilton Appleton. I'm sorry to see that your experience didn't meet your expectations fully. We aim to provide our guests with the highest level of comfort and satisfaction, and it seems we fell short this time. If you could share more details about what aspects of your stay influenced your rating, we'd greatly appreciate it. Understanding your experience in more detail will help us address any issues and improve for future guests. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more positive experience.