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Recensioner av Holiday Inn Express Hotel and Suites Arcadia, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel and Suites Arcadia, an IHG Hotel
2709 Se Highway 70, Arcadia, FL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 221 av 393 recensioner" "
8 - Bra i betyg. 106 av 393 recensioner" "
6 - Okej i betyg. 29 av 393 recensioner" "
4 - Dåligt i betyg. 23 av 393 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 393 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Merja, Stockholm

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Mycket strul i receptionen, annars bra. Bekvämt och rent och bra frukost!

8/10 Bra

Roger

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great for us some problem with tv fix quickly.
Bodde här 2 nätter i mars 2024
Svar från Front Desk Manager 2 apr. 2024
Thank you so much for your feedback, we're happy to hear you had a good stay. We hope we get to host you once again!

10/10 Fantastiskt

kathryn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access, parking lot is well lit. Chili's restaurant nearby
Bodde här 1 natt i mars 2024
Svar från Front Desk Manager 2 apr. 2024
Thank you so much for your feedback, we're happy to hear you had a good stay. We hope we get to host you once again!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk Manager 19 mars 2024
We appreciate your feedback, thank you so much for staying with us! We hope to host you again!

10/10 Fantastiskt

Debra

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Our room is beautiful and check in was so easy
Bodde här 1 natt i mars 2024
Svar från Front Desk Manager 19 mars 2024
We appreciate your feedback, thank you so much for staying with us! We hope to host you again!

10/10 Fantastiskt

ronald

Bodde här 2 nätter i mars 2024
Svar från Front Desk Manager 2 apr. 2024
Thank you so much for your feedback, we're happy to hear you had a good stay. We hope we get to host you once again!

8/10 Bra

Raymond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Front Desk Manager 19 mars 2024
We appreciate your feedback, thank you so much for staying with us! We hope to host you again!

10/10 Fantastiskt

Lisandro

Bodde här 3 nätter i februari 2024
Svar från Front Desk Manager 2 apr. 2024
Thank you so much for your feedback, we're happy to hear you had a good stay. We hope we get to host you once again!

10/10 Fantastiskt

Frances

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had been traveling since 4:00am and were to attend my nieces wedding at 4:00. We asked if there were any rooms available for early check in so we could get a quick nap in before getting ready. The manager accommodated us and allowed us to check in at 1:45. We were very grateful and were well rested for the wedding
Bodde här 1 natt i februari 2024
Svar från Front Desk Manager 19 mars 2024
We appreciate your feedback, thank you so much for staying with us! We hope to host you again!

10/10 Fantastiskt

Stephanie

Bodde här 1 natt i februari 2024
Svar från Front Desk Manager 2 apr. 2024
Thank you so much for your feedback, we're happy to hear you had a good stay. We hope we get to host you once again!

8/10 Bra

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a great time here. My only complaint was that i was unable to fully seal the bath tub drain. The staff was excellent and very kind and helpful.
Bodde här 2 nätter i februari 2024
Svar från Front Desk Manager 9 feb. 2024
Hell Anthony! Thank you so much for you feedback and for staying with us. We hope to host you once again in the future!

2/10 Väldigt dåligt

Billy

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Christina

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was very outdated and dirty. Had a mildew smell. We had to relocate to another hotel and were not refunded for one of the nights we did not even stay at the hote.
Bodde här 4 nätter i januari 2024
Svar från Front Desk Manager 6 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Fantastiskt

Charles

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Front Desk Manager 9 feb. 2024
Hello Charles! Thank you so much for your feedback. We're glad to hear you enjoyed your stay with us and look forward to hosting you once again.

8/10 Bra

pavel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Front Desk Manager 9 feb. 2024
Hello Pavel, thank you so much for your feedback and for staying with us. We hope to have the opportunity to host you once again.

10/10 Fantastiskt

Susan

Bodde här 1 natt i januari 2024
Svar från Front Desk Manager 9 feb. 2024
Hello Susan, thank you so much for your feedback and for staying with us. We hope to get to host you once again.

10/10 Fantastiskt

Penny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everything was fine
Bodde här 1 natt i januari 2024
Svar från Front Desk Manager 9 jan. 2024
Thank you so much for your feedback. We hope we get the chance to host you once again!

10/10 Fantastiskt

krestopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Front Desk Manager 9 jan. 2024
Thank you so much for your feedback. We hope we get the chance to host you once again!

10/10 Fantastiskt

Johan

Bodde här 1 natt i december 2023
Svar från Front Desk Manager 9 feb. 2024
Hello Johan, thank you so much for your feedback and for staying with us. We hope to host you once again.

10/10 Fantastiskt

David, Haines City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed my stay
Bodde här 1 natt i december 2023
Svar från Front Desk Manager 17 dec. 2023
Thank you very much for your feedback. We hope to host you again in the future!

8/10 Bra

Marlen Yosima

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Front Desk Manager 17 dec. 2023
Thank you very much for your feedback. We hope to host you again in the future!

10/10 Fantastiskt

Jose David

Bodde här 1 natt i december 2023
Svar från Front Desk Manager 17 dec. 2023
Thank you very much for your feedback. We hope to host you again in the future!

8/10 Bra

Eric

Bodde här 1 natt i december 2023
Svar från Front Desk Manager 10 dec. 2023
Thank you very much for your feedback. We hope to host you again in the future. Have a wonderful day!

10/10 Fantastiskt

Kathy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Front Desk Manager 10 dec. 2023
Thank you very much for your great feedback. We do hope we get to host you again in the future. Have a wonderful day!

10/10 Fantastiskt

Sidney

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente servicio
Bodde här 1 natt i december 2023
Svar från Front Desk Manager 10 dec. 2023
Thank you very much for your feedback. We do hope to host you again in the future. Have a great day!

10/10 Fantastiskt

Theresa

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023
Svar från Front Desk Manager 10 dec. 2023
Thank you so much for your feedback. We hope we can host you again in the future. Have a wonderful day!

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Front Desk Manager 10 dec. 2023
Thank you very much for your feedback. We do hope to be able to host you again in the future. Have a great day!

8/10 Bra

Bethany

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Friendly and helpful staff. Convenient location. A but noisy and very firm beds.
Bodde här 2 nätter i november 2023
Svar från Front Desk Manager 10 dec. 2023
Thank you very much for your feedback. We do hope you give us a chance to host you in the future. Have a great day!

6/10 Okej

Sipreano

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I did not like the fact that the room smelled of smoke ! it was very strong and we are non smokers! I think the app should ask if it will be a smoking or non-smoking room.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
1-night stay
Business stay A good find on my travel route during an extensive early week run.
Bodde här 1 natt i oktober 2023
Svar från Front Desk Manager 6 dec. 2023
Thank you so much for choosing to stay with us! We're happy to hear you had a good stay and hope to host you again in the future.

8/10 Bra

Brigitte

Bodde här 1 natt i oktober 2023
Svar från Front Desk Manager 5 dec. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express ARCADIA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8634945900 or fdmanager.hiex.arcadia@gmail.com.Sincerely,Holiday Inn Express Arcadia Front Desk Manager 8634945900fdmanager.hiex.arcadia@gmail.com

10/10 Fantastiskt

Trevor

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i september 2023
Svar från Front Desk Manager 10 okt. 2023
Good Morning Mr. Trevor, Thank you so much for your feedback. We're glad you enjoyed your stay with us and hope to host you again in the future. Have a wonderful day!

10/10 Fantastiskt

Rose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My check in experience was fast, the desk clerk was very professional, courteous & informative. The second evening clerk was just as professional, courteous & informative. So far my stays with the Holiday Inn Express has been great, rooms very clean & staff has always been professional!! 🙌
Bodde här 1 natt i september 2023
Svar från Illiany, Front Desk Manager 10 okt. 2023
Good Morning Ms. Rose, Thank you for the wonderful words about our Front Desk Agents! We truly appreciate your feedback and hope to host you again in the future.

6/10 Okej

Danielle

I found some hair in the bathtub. Housekeeping needs to do a better job cleaning.
Bodde här 1 natt i september 2023
Svar från Illiany, Front Desk Manager 10 okt. 2023
Dear Ms. Danielle, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ARCADIA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Fantastiskt

James, Bradenton

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great, breakfast was really good, love the pancake machine, a very pleasant stay in Arcadia, the other hotels in Arcadia should be knocked down.
Bodde här 1 natt i september 2023
Svar från Illiany, Front Desk Manager 10 okt. 2023
Dear Mr. James, Thank you for taking the time to tell us about your experience at Holiday Inn Express ARCADIA. Please know that your feedback is extremely valuable to us. We are very happy to hear you had a pleasant stay with us. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okej

Zarin

Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Tim

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Melvin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Traci

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommended
Clean room, friendly staff, comfortable bed
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very welcoming staff and so nice. Easy check in, very clean and comfortable.
Bodde här 1 natt i juli 2023

8/10 Bra

Mr and Mrs

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay. Wish pool area had more shade.
Bodde här 2 nätter i juli 2023
Svar från Front Desk Manager 6 dec. 2023
Thank you so much for choosing to stay with us! We're happy to hear you had a good stay and hope to host you again in the future.

10/10 Fantastiskt

RALPH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only decent place to stay in Arcadia, but I do not like the way they take advantage of visitors during special events
Bodde här 4 nätter i juni 2023

8/10 Bra

avelda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

carol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

8/10 Bra

Guadalupe

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2023

8/10 Bra

Ruben

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Shannon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everyone was amazing. Bent over backwards to be helpful. I found everything very clean.
Bodde här 7 nätter i april 2023

2/10 Väldigt dåligt

Robert

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Carol

Bodde här 1 natt i april 2023