Hotell nära Arrowhead Park

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“When I checked into my room, I noticed that the beds and room had not been properly cleaned. I reported the issue and was moved to another room, but unfortunately the beds in that room were also not cleaned. Because of this, I ended up checking out. Since then, I’ve been getting the runaround while trying to resolve this issue. I’m very unhappy with the experience. and still have not received a refund or a response to the email i was told to send to ”

“Bed was extreamly hard | pool was cold | hot tub was hot but jets didnt really work | breakfast was very lacking low on many iteams was there ar 8 so not real late, juice was absolute horrid”

“I found neon toy drums in my window. I could see the bathroom floor was dirty and unmopped. There was a white liquid stain on my chair. The wallpaper was washed out in areas. The rooms need to be truly cleaned. Lastly on night two it was noisy in the lobby past 2am and I could not sleep.”

“The beds were nasty stains in the sheets was moved fi ”

“The room was clean, the staff was courteous and the pool and gym were very nice. The hotel is a lovely old building and it has been well maintained. We would enjoy staying there again.”

“The room and bathroom and bedroom was very clean. So is the kitchen. The staff is also extremely helpful. Unfortunately, in our first room, the microwave did not work at all so they switched us to another room where there were two microwaves. One did not work, but the other one did work. Also, our first room seemed to have all of the pots and pans that we would have needed in the second room. So I guess if you need pots and pans and cups and things like that at the front desk because...

“Great breakfast!”

“Brand new hotel!!”

“Clean and great breakfast ”

“Everything was perfect ”

“Friendly/Considerate staff. Excellent for the price! ”

“Cozy rooms and very friendly staff!”

“It was very loud all night, the walls are thin and the hallways were busy.”

“Great stay”

“Robert was a fun and welcoming host. Dubuque in February was not a super-lively place but we made the most of it. Construction across the street woke us around 7 am, making the 8 am do-or-die breakfast schedule understandable. The building is a living and breathing treasure. We enjoyed the video souvenir of our stay.”

“Clean room”