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Recensioner av Cervo Hotel, Costa Smeralda Resort

5 out of 5
Cervo Hotel, Costa Smeralda Resort
Costa Smeralda, Porto Cervo, Arzachena, OT

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 125 av 196 recensioner" "
8 - Bra i betyg. 54 av 196 recensioner" "
6 - Okej i betyg. 11 av 196 recensioner" "
4 - Dåligt i betyg. 3 av 196 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 196 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i oktober 2023

6/10 Okej

Rita

Gillade: Renlighet och boendets skick och faciliteter
Inte imponerad
Behöver ha bil i området för att ta sig till stränder. Frukosten var gammalmodig med väldigt få hälsoalternativ. Rent och fräscht med lugn atmosfär.
Bodde här 7 nätter i oktober 2018
Svar från Guest Experience Team 25 okt. 2018
Dear Rita, Thank you for selecting our resort and for sharing the impression of your stay with us. We welcome both positive comments and less appreciative ones. With regard to breakfast if only we had known that you were not happy, we would have immediately asked our Pastry Chef to prepare anything else to your liking. We are eager to improve your impressions of us and we would be honored to welcoming you back again to Costa Smeralda. Best regards, Guest Experience Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2018
Svar från Manager 28 aug. 2018
Dear Guest, Thank you for sharing your rating. Warm Regards, Marco Gaggioli Resident Manager

8/10 Bra

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Go for the beach, not the hotel
Amazing area, hotel standard is basic and service in restaurant sub-par
Bodde här 2 nätter i maj 2018

10/10 Fantastiskt

Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2017
Dear Anonymous, thank your for choosing to stay with us and for your feed-back on Ebookers. We look forward to welcome you back again to the Cervo Hotel, Costa Smeralda Resort. Best Regards, Marco Gaggioli Resident Manager

10/10 Fantastiskt

Gun-Britt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2017
Dear Gun-Britt, We are very pleased to read your 5 star rating and this is a good occasion to thank you once again for being our valuable guest. Please let us know when are you planning to be back for another superb stay in Costa Smeralda. Warm Regards, Marco Gaggioli Resident Manager

10/10 Fantastiskt

Annika, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good choice at Costa Smeralda
Nice hotel with very friendly and serviceminded staff! Wonderful breakfasts

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Skönt hotell
Jätte fint hotell med bra personal som ser till att vistelsen blir elegant. Bra frukost med härlig utsikt mot porto cervo.

8/10 Bra

Jonas, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Onödigt besviken
roomservice, bar , pool utlägg långt över vad många lyxhotel normalt tar, Too much och gjorde att ingen åt eller drack på hotellet i den utsträcknings som jag är van vid från lyx hotell världen över

10/10 Fantastiskt

Virginia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, rooms, excellent staff
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Ahmad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Having 4 years old kid, tired of driving 3.5 hours from cagliari airport , they helped us quickly to set up an extra bed and upgraded our room.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Devendra

Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Najda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the liveliness of the area around the property. The property’s beach is a boat ride away and very nice
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Alyssa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel and the staff is amazing. Will definitely be back
Svar från Guest Experience Team 25 aug. 2023
Dear Alyssa,Thank you for taking the time to share your precious feedback with us here on Expedia.com!We are happy to read that you'll be back with us and we also are delighted from your comments about our Hotel and Staff.We can't wait to welcome you back soon to Cervo Hotel Costa Smeralda Resort!Best Regards,Guest Experience Team.

10/10 Fantastiskt

Eleni, New York

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Spectacular hospitality Highly recommend
Bodde här 3 nätter i juli 2023
Svar från Guest Experience Team 25 aug. 2023
Dear Eleni, Thank you for taking the time to share your kind feedback here on Expedia.We are so pleased from your review, and we appreciate so much the fact that you would recommend our property!We really value hospitality, and we aim to make you feel as welcome as possible during your stay with us.We hope to have you back soon at Cervo Hotel Costa Smeralda Resort!Best regards,Guest Experience Team!

10/10 Fantastiskt

Giannina

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i juli 2023
Svar från Guest Experience Team 25 aug. 2023
Dear Giannina,Thank you for taking the time to share your amazing feedback on Expedia!We are delighted from your fantastic review!We hope to welcome you back soon at Cervo Hotel Costa Smeralda Resort!Best Regards,Guest Experience Team.

10/10 Fantastiskt

Nafen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
it was very nice location in Cervo porto, but I wouldn't have 7 nights as we did 4 night will be enough, to see other city you need to have taxi which is very expensive as there no public transport to do that you need to fly or hire car, the staff are very nice,helpful,breakfast is very good.
Bodde här 7 nätter i juni 2023
Svar från Guest Experience Team 25 aug. 2023
Dear Nafen,Thank you for choosing Cervo Hotel Costa Smeralda Resort and for taking the time to share your kind feedback with us on Expedia!We are very pleased in learning that you appreciated our Staff.Hospitality is our most important value and we put in your experience our greatest effort.We will certainly let know your thoughts about the breakfast that we offer to our chefs and pâtissiers!We hope to welcome back you soon to our property!Best Regards,Guest Experience Team.

4/10 Dåligt

Vivian

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Svar från Guest Experience Team 25 aug. 2023
Dear Vivian,Thank you for taking the time to share your feedback on Expedia!We are sorry to read that you didn't enjoy your stay with us.We would appreciate if you'd be so kind to let us know what went wrong during your time with us so that we can make it up to you during your next stay here at Cervo Hotel Costa Smeralda Resort!We really hope to welcome you back soon!Best Regards,Guest Experience Team.

8/10 Bra

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful area, very quiet in April
Made very welcome, the hotel management and staff were polite and most helpful. April is very early in the season so be mindful that not every restaurant or local facilities are open. The Costa Smeralda area is very beautiful and a perfect area for sailing.
Bodde här 5 nätter i april 2023
Svar från Guest Experience Team 25 aug. 2023
Dear Brian,Thank you for sharing your precious review about your stay at Cervo Hotel Costa Smeralda Resort,We are very proud of our Staff, and we are pleased from your comment about it!It is amazing to read that you could enjoy your time in Costa Smeralda even if it was not peak season.We hope to welcome you back to our resort anytime,Best Regards,Guest Experience Team.

10/10 Fantastiskt

Barbara

Bodde här 2 nätter i oktober 2022
Svar från Guest Experience Team 25 aug. 2023
Dear Guest, Thank you for taking the time to review your stay at Cervo Hotel Costa Smeralda Resort!We are pleased from your amazing feedback!We hope to welcome you back soon,Best Regards,Guest Experience Team.

10/10 Fantastiskt

Caterina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2022
Svar från Guest Experience Team 25 aug. 2023
Dear guest, Thank you for taking the time to review your stay at Cervo Hotel Costa Smeralda Resort, We are very pleased from your amazing feedback!We hope to welcome you back soon,Best Regards,Guest Experience Team.

10/10 Fantastiskt

Rae Ann

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, loved the private beach and the staff was lovely
Bodde här 3 nätter i september 2022
Svar från Guest Experience Team 21 sep. 2022
Dear Guest, Thank you very much for taking the time to share your nice comment on Expedia! We are delighted to read that you enjoyed the charm of Porto Cervo, the relax of our private beach and the kindness of our staff. We all hope to welcome you back soonBest Regards

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muy buena opción en Porto Cervo, al lado de un Centro Comercial, le Playa enfrente no se puede bañar y tiene una playa privada a la que te llevan en lancha (a 10 minutos), muy bonita la playa pero llevar aqua shoes pues es de piedras, El desayuno es extraordinario con opciones a pedido (dentro del buffet) de huevos en diferentes formas así como panqueques, wafflers o tostadas francesas.Las habitaciones y baños son cómodos.
La playa privada
Bodde här 3 nätter i september 2022
Svar från Guest Experience Team 21 sep. 2022
Dear Guest, Thank you for taking the time to review your recent stay at the Cervo Hotel and for your kind comment! We are glad to read that you enjoyed the Breakfast experience, one of the point we are renowned for!We hope to welcome you back soon in Costa Smeralda! Best Regards

8/10 Bra

Baard

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i september 2022
Svar från Guest Experience Team 21 sep. 2022
Dear Guest, Thank you very much for this amazing feedback! We hope to welcome you back soon in Costa Smeralda! Best Regards,

8/10 Bra

JOHN

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location
Bodde här 3 nätter i augusti 2022
Svar från Guest Experience Team 21 sep. 2022
Dear Guest, Thank you very much for taking the time to review your experience at Hotel Cervo and for this amazing feedback! We hope to welcome you back soon, Best Regards

10/10 Fantastiskt

Administración

Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Edward, coral gables

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Middle of costa Smeralda 10 min from everything and center of town and you can use romazzino, cala di volpe and patrizzia facilities phenomenal pleasant experience
Bodde här 3 nätter i juli 2022

10/10 Fantastiskt

André

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2022

10/10 Fantastiskt

Laurie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Likes: - Fantastic service - on arrival we were met by the concierge at the car park (valet currently unavailable due to COVID reasons) but allowed us to park in front of the hotel to drop off bags and then self-park (complimentary) behind the property where we were met by the concierge who took us back to the hotel - Delayed check-out provided on request (we were given 1 hour) - Beautiful location and hotel, walks straight into the high-end shopping area/bars/restaurants (£££) - Private beach (not on site - transit via hotel boat at certain times) - wonderful. Toilets on beach but no bar (think you can arrange with the hotel for food/drink, other people were getting cool box deliveries?) - Complimentary local drinking water every day in the room - No coffee machine/kettle but complimentary tea/coffee from room service every morning (on request) Dislikes: - Price of the area in general- very expensive (restaurants linked to the hotel very expensive for both food and drinks... think might have been ~20 euro for aperol spritz - Multiple insect bites during sleep (likely mosquito based on presentation); I happened to discuss this with the concierge after a few days and they did provide me with plug-in repellants and a fan... perhaps this should be a standard fitting... it unfortunately did negatively effect the holiday. Saw that housekeeping did open all windows during cleaning during day, perhaps avoidance at this time of the year is wise? Perhaps I was very unlucky!
Bodde här 4 nätter i juni 2022

10/10 Fantastiskt

BARBARA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
We had a wonderful time in the hotel. The hotel is super big and has it’s on private beach. The beach is 10 min by boat but it’s good if you want to enjoy not crowded places. However, there are limited choices of beverages and for food you need to order in advance. The restaurants of the hotel were great and the breakfast was amazing with a great view. The bed was really good but the only thing to be improved is that the room had a wired smell of old things.
Bodde här 2 nätter i maj 2022

8/10 Bra

Yoav

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2022

6/10 Okej

Jennifer Elvira

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Super service and very clean, but not sustainable
Great service and very friendly staff. The breakfast was also very well and offered a lot of different options. Our room got cleaned about 2-3 times a day and they changed the towels and "used" soaps each time, which was totally not necesary and was definitley not ecofriendly/sustainable. I hope they will change into a more eco-friendliy enviroment in the future.
Bodde här 5 nätter i oktober 2021

6/10 Okej

radu

Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Elena

Bodde här 4 nätter i augusti 2021

10/10 Fantastiskt

Helle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Skønt hotel
Virkelig dejligt hotel med meget god beliggenhed. Meget service minded personale. Fint værelse med fantastisk udsigt. Lidt besværligt at parkere.
Bodde här 2 nätter i juli 2021

8/10 Bra

Alexey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Amazing location, right in the centre of Porto Cervo, with all the luxury shopping around the hotel. The only is there is no beach at the hotel, however, the hotel provides you with the boat that takes you to their beach. They also grant you access to some other hotel affiliated beaches.
Bodde här 2 nätter i juni 2021

2/10 Väldigt dåligt

Armando

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
True disappointment
The air conditioning in our room did not work, the bathroom was a small as the smallest Holiday Inn. I have been Booking with you for many many years I’ve never complained about one of the hotels. But for the price I paid it was a true disappointment.
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Roger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Das Cervo - Eine Klasse für sich
Wenn man in Porto Cervo mittendrin und dennoch ruhig und gepflegt wohnen möchte, gibt es zum Cervo keine Alternative. Und selbst jetzt Ende September im Corona Sommer 2020 ist man dort noch unter gepflegten Gästen. Die Restaurants sind geöffnet und gut besucht. Service wie überall im Hotel exzellent.
Bodde här 2 nätter i september 2020

10/10 Fantastiskt

Verifierad resenär

Un’ oasi di pace cortesia a un passo dalla puazzetta
Bodde här 8 nätter i augusti 2020

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's upscale but if you go out of season expect a lot of things to be shut, both in the hotel and in Porto Cervo
Bodde här 7 nätter i oktober 2019
Svar från Guests Experience Team 8 nov. 2019
Dear Guest, We thank you very much for taking the time to evaluate your exerience. We hope that the enchanting atmosphere of Porto Cervo made your stay pleasantly relaxing and unforgettable and that our Team's hospitality and friendliness made your days with us special. We hope to have the pleasure of welcoming you back in another time of the year, maybe earlier in the season so that you could take advantage of those facilities that, being seasonal, were not available during your dates. Looking forward to welcoming you bac we remain at your complete disposal, Warm regards

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Hôtel bien situé à Porto Cervo, petit déjeuner buffet copieux, il manque malheureusement une bouilloire et/ou une machine à café dans la chambre.
Bodde här 7 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very kind and helpful staff; special thanks to Concierge Christian for his advise on beaches restaurants -;)
Bodde här 2 nätter i oktober 2019

8/10 Bra

judith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019

10/10 Fantastiskt

Leonardo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Melhor hotel de Porto Cervo
O hotel é lindo, com excelente estrutura e serviço da melhor qualidade. Os quartos são bem confortáveis. Fica localizado no centro de Porto Cervo, com excelentes restaurantes próximos. Possui também uma praia privada, acessível por barco (o hotel oferece gratuitamente). Melhor época para ir é setembro, logo depois da alta estação. Assim é possível pegar dias lindos e quentes sem grandes multidões e com preços mais acessíveis.
Bodde här 5 nätter i september 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i september 2019
Svar från Guests Experience Team 7 okt. 2019
Dear Anonymous, Thank you very much for being our guests at Cervo Hotel and we hope that you have had an amazing stay with us, as it seems from your positive valuation. We hope to welcome you back in the next future. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Bodde här 6 nätter i september 2019
Svar från Guests Experience Team 7 okt. 2019
Dear Anonymous, Very much thank you for choosing us and rating Cervo Hotel on Expedia. From your points, it is a pleasure for us to understand that you have had an enjoyable stay and we look forward to welcoming you back soon in the next future. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location, very centrally located. Great staff (apart from the night bar). Great to habe access to other hotel amenities.
Bodde här 4 nätter i september 2019
Svar från Guests Experience Team 7 okt. 2019
Dear Anonymous, Thank you very much for choosing Cervo Hotel during your recent travel to Costa Smeralda. It is a pleasure to know that you have enjoyed the central position of our hotel, in the heart of the village, and the kindness and helpfulness of the staff. At the same time we regret to know that you did not feel comfortable with the night bar staff and we would be pleased if you could give us any suggestion that may help us to improve the experience of our valuable guests. We definitely look forward to welcoming you back soon. Kindest Regards,

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La situation de l’hôtel au cœur de Porto Cervo Le personnel très serviable La décoration de l’hôtel est un peu vieillote
Bodde här 9 nätter i augusti 2019
Svar från Guests Experience Team 7 okt. 2019
Dear Anonymous, Thank you very much for choosing Cervo Hotel during your recent travel to Costa Smeralda and for providing us with your precious feedback. We are more thank happy to receive any suggestion that may help us improve the stay of our valuable guests. At the same time we are delighted to hear that you have had a pleasant stay and we look forward to welcoming you back soon. Warm Regards,