Hotell nära Ascension Macomb-Oakland Hospital-Madison Heights Campus

“Dirty all around”

“I knew I didnt book a 5 star hotel - just needing a room to crash for 1 night; however, I wasn’t expecting to check into an unsafe rundown dump. Pictures were definitely deceiving. This is by far the worst hotel/motel I have ever booked. It was so bad we considered taking the loss checking out and staying elsewhere. When you check in you don’t check in the lobby but through a bullet proof glass window. The room felt like a prison cell the drawers from the dresser were all missing, the room...

“My first initial room was 206 It was beautiful but it smelled like dog urine. The lady at the desk was very helpful and gave us a different room 221 which was okay. The room was also beautiful but the carpet was filthy. The lady that serves the breakfast in the morning was very rude and disrespectful. She’s very grateful that we chose too leave our kids upstairs when we came for breakfast. The hotel was decent for the price”

“The refrigerator was not cool enough. We kept a bucket of ice in the refrigerator to keep it cool. I wish there was non diary milk so I could have eaten oatmeal. I am lactose intolerant. Otherwise, we appreciated the other amenities.”

“Nice staff and helpful. Clean rooms and very clean throughout the hotel. The breakfast was ok, but could be better.”

“Super friendly staff!!!!”

“Dåligt åmrådet. Ingen säkerhet att parkera bilen. Hela hotellet luktar. ”

“I get that operating costs have risen but it seems on a stay of 4 nights there should be some level of room service done. There is not enough drying space for towels nor adequate air flow in the room to fully dry towels. This should be addressed.”

“I'm a retired Facility Maintenance Director. When I pay for service I expect high quality, well maintained, and clean facilities for my hotel stay. Sonesta Simply Suites is not well maintained, in fact it's poorly maintained. Cobwebs, debris, dust in the corner by PTAC unit. Behind the bedside table is disgusting. It appears these tables are never pulled away from the wall and cleaned and vacuumed. Rust build up on the caulking around the tub. Lower baseboard under towel rack in the restroom...

“Love it here rooms always clean staff helpful and always there for an needs , Nice location real quiet , 20/30 min ride to places we visited”

“Love everything ”

“Clean room and common areas. Staff was helpful.”

“Very nice hotel, clean, quite and good staff. The lady at the breakfast was amazing. ”