Exteriör

Recensioner av Brown Acropol, a member of Brown Hotels

4 out of 5
Brown Acropol, a member of Brown Hotels
1 Panagi Tsaldari, Athens, Attica

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 108 av 206 recensioner" "
8 - Bra i betyg. 56 av 206 recensioner" "
6 - Okej i betyg. 20 av 206 recensioner" "
4 - Dåligt i betyg. 9 av 206 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 206 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Helena

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från GF 11 dec. 2023
Thank you for sharing this review!Regards, Georgia FylaktouGM

10/10 Fantastiskt

Paula Jaeli S

Bodde här 1 natt i maj 2023
Svar från gf 11 juli 2023
Dear Jaeli, We are happy to read you chose to stay with us. Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your comments regarding the service you received from our Brownies . Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Regards, Georgia Fylaktou General manager

8/10 Bra

Krister

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
grym service, bra frukost och middag samt utsikt. Bra placering på hotellet.
Bodde här 4 nätter i juni 2023
Svar från gf 20 juni 2023
Dear Kristerthank you for the wonderful review!it was our great pleasure having you as our guests! regardsGeorgia FylaktouGeneral manager

8/10 Bra

Simon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful space in the heart of Athens
Nice stay at a beautiful Hotel in the heart of Athens.
Bodde här 2 nätter i november 2022
Svar från Hotel management 14 nov. 2022
Dear Simon, Thank you for taking the time to share your review. We thank you for your comments. It was our pleasure having you as our guests! Regards, Georgia Fylaktou ,General Manager

10/10 Fantastiskt

Viktor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021
Svar från FD 12 nov. 2021
Dear Viktor, Thank you for this wonderful review! With Regards, Hotel management

10/10 Fantastiskt

Lynne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från GF 13 maj 2024
Dear Lynne, Thank you!Regards, Georgia FylaktouGeneral manager

8/10 Bra

Kristin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ein schönes, liebevoll gestaltetes Hotel mit schönem Spa. Das Frühstück war sehr umfangreich und hochwertig. Lediglich das Kopfkissen war uns nicht so angenehm, aber das ist ja Geschmackssache. Alles in allem ein schönes Hotel in zentraler Lage und freundlichem Personal!
Bodde här 7 nätter i mars 2024
Svar från gf 27 mars 2024
Dear Kristin, Thank you for your kind comments and for taking the time to share this wonderful review! It was our pleasure having you with us Regards, Georgia Fylaktou General manager

10/10 Fantastiskt

Christophe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Au pied du métro , personnel agréable, très jolie terrasse, super petit déjeuner, salle de sport et spa très disponible car peu de monde
Bodde här 4 nätter i februari 2024
Svar från Gf 1 mars 2024
Dear Christophe, Thank you for your kind words! We are very happy to read that you enjoyed your stay with us. Regards! Georgia Fylaktou General

10/10 Fantastiskt

ran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från gf 30 jan. 2024
Dear Ran, Thank you for taking the time to share this wonderful review! We had a great pleasure having you with us at the Brown Acropol hotel. Regards, Georgia FylaktouGeneral maanager

6/10 Okej

Vander

Reste med sin partner
Gillade inte: Personal och service
Very rude security guys at the entrance, we were questioned every time we enter or exit the hotel
Bodde här 2 nätter i november 2023
Svar från GF 11 dec. 2023
Thank you for taking the time to share your review and your comments. regardsGeorgia FylaktouGeneral manager

6/10 Okej

FIRAT MURAT

Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2023
Svar från gf 8 jan. 2024
Dear FiratThank you for your review!RegardsBrown Acropol team

2/10 Väldigt dåligt

Mayowa

Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i november 2023
Svar från gf 8 jan. 2024
Dear Mayowa, Thank you for sharing your review. .RegardsGeorgia FylaktouGeneral manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great experience
I had a great stay. The hotel staff was very nice.
Bodde här 1 natt i november 2023
Svar från GF 21 nov. 2023
Dear Guest, We are so happy to read this wonderful review! Thank you for taking the time to share it! We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards Georgia Fylaktou General manager

8/10 Bra

Sheri

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel! Friendly staff, everything was clean, awesome rooftop with large breakfast buffet!
Bodde här 3 nätter i oktober 2023
Svar från GF 6 nov. 2023
Dear Sheri, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards Georgia Fylaktou General manager

10/10 Fantastiskt

vladimir

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenience
Bodde här 7 nätter i september 2023
Svar från gf 6 nov. 2023
Dear VladimirWe would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards Georgia Fylaktou General manager

6/10 Okej

Kyrre

Bodde här 3 nätter i oktober 2023
Svar från gf 25 okt. 2023
Dear KyrreAlthough we sincerely regret your disappointment with your stay in our Brown Acropol, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Regards Georgia Fylaktou General manager

10/10 Fantastiskt

Cynthia

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
From the moment our group of 6 friends and family walked into the lobby, Steve showered us with hospitality and Prosecco! What a wonderful ambassador for the hotel he is! The front desk staff was patient with our questions and even the two security guards helped with luggage and taxis! Up on the roof, the bar staff and manager were wonderful and the breakfast fabulous. We all felt so special and our rooms were lovely. Honestly, I can’t say enough about how impressive the Brown Acropol is!! Thank you!
Bodde här 1 natt i oktober 2023
Svar från gf 25 okt. 2023
Dear CynthiaThank you for taking the time to share this wonderful review!RegardsGeorgia FylaktouGeneral manage

2/10 Väldigt dåligt

Alon

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från GF 23 okt. 2023
Dear Alon, Although we sincerely regret your disappointment with your stay in our Brown Acropol, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Regards Georgia Fylaktou General manager

8/10 Bra

Sabrina

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från gf 2 okt. 2023
Thank you for reviewing your recent stay in our Brown Acropol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our Brownies, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Georgia Fylaktou General manager

10/10 Fantastiskt

Joanne

Bodde här 2 nätter i september 2023
Svar från gf 2 okt. 2023
Thank you for reviewing your recent stay in our Brown Acropol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our Brownies, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Georgia Fylaktou General manager

10/10 Fantastiskt

Midarme

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lobby was nice and front desk staff were excellent loved the roof top restaurant and views the breakfast was delightful. Did not like the hotel decor the hallways and rooms were very dark they said is retro to me the darkness make it looks dingy.
Bodde här 3 nätter i september 2023
Svar från gf 2 okt. 2023
Dear Midarme, Thank you for reviewing your recent stay in our Brown Acropol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our Brownies, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Georgia Fylaktou General manager

10/10 Fantastiskt

Pierluigi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel centrale e ben collegato. Ottima colazione con vista sull’Acropoli. Accoglienza gentile, staff dedicato. Da tornarci.
Bodde här 3 nätter i september 2023
Svar från GF 12 sep. 2023
Dear Pierluigi, Thank you for reviewing your recent stay in our Brown Acropol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our Brownies, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Georgia Fylaktou General manager

10/10 Fantastiskt

Pierre

Bodde här 1 natt i september 2023
Svar från GF 5 sep. 2023
DearPierre, We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards, Georgia Fylaktou - General manager

8/10 Bra

STAMATIS

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från gf 4 sep. 2023
Dear Stamtis, We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards, Georgia Fylaktou - General manager

2/10 Väldigt dåligt

Ertan

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
never again
Bodde här 1 natt i augusti 2023
Svar från GF 1 sep. 2023
Dear Ertan, Thank you for taking the time to share your review. We are sorry to read that your stay didn’t meet your expectations. We hope we will have the opportunity in the near future to change your opinion of us. With regards Georgia Fylaktou General manager

10/10 Fantastiskt

Emmanuel

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice rooms, with a jazzy feel. Buffet breakfast was delicious and at a reasonable cost. Location was ideal and we walked most places
Bodde här 2 nätter i augusti 2023
Svar från gf 1 sep. 2023
Dear Emmanuel, We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards, Georgia Fylaktou - General manager

10/10 Fantastiskt

Albert

Bodde här 5 nätter i augusti 2023
Svar från GF 28 aug. 2023
Dear Albert, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards Georgia Fylaktou General manager

4/10 Dåligt

christy

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Booked 2 deluxe rooms with balcony , requested interconnected rooms due to son medical condition, to be told no connected rooms available when checking in, checked us in a room on 2nd floor , because we are stay there for 5 night then come back to stay another 1 night , so I went down to the reception and ask if they can move us may be the next day when connected room available, the manager was helpful and find us a available connected rooms straight away but unfortunately it is on the 8 floor, not able to sleep before midnight every night because of the noise from restaurant on 9 floor, the noise is so loud from chair moving around and banging music. This is my personal experience and for the price we paid , don’t feel it’s worth it and will not stay here again because of the noise issues.
Svar från gf 25 aug. 2023
Dear Christy, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future Regards Georgia Fylaktou General manager

8/10 Bra

Laura

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is ideally located with the metro literally across the road, supermarkets nearby and walking distance to major attractions. The hotel was clean and welcoming, staff were friendly, rooms were big (we had a balcony room) views from the rooftop are great of the Acropolis and we loved the jacuzzis on the roof top also. The only thing that let this hotel down (slightly) was the breakfast. There was no explanation given on the first day (help yourself, sit where you like, you can order etc) and it took until the 3rd day that I saw a small sign on the counter top that said I could order eggs from the waiter. This would have been nice if it was explained. There was a wide variety for breakfast but it was set up on the bar, left out in the open for hours and nothing was organised eg milk wasn’t next to the tea and coffee or cereal, glasses weren’t next to the juice/water, bowls weren’t next to the cereal, it just made things a little chaotic on a morning people moving around backwards and forwards everywhere. There was also no toaster for all of the bread they had which was rather disappointing. Saying that it wouldn’t put us off staying again!
Bodde här 4 nätter i augusti 2023
Svar från gf 25 aug. 2023
Laura, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future Regards Georgia Fylaktou General manager

10/10 Fantastiskt

Eloise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed only for 1 night but great hotel in a good location
Bodde här 1 natt i augusti 2023
Svar från General Manager 22 aug. 2023
Dear Guest,Thank you for choosing Brown Acropol Hotel for your stay in Athens!Thank you for your nice words!We look forward to welcoming you soon again!

8/10 Bra

Christos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff is amazing.
It’s the 2nd year I chose Acropol ,my pet peeve with this year from last year, was their breakfast. Last year was amazing, this year was nothing to post on social media about. Overall, the staff were amazing ,especially the house cleaner on the 3rd floor, I never got her name,but she was a 10 star gem. Amazing lady.
Bodde här 8 nätter i augusti 2023
Svar från gf 1 sep. 2023
Dear Christos, We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards, Georgia Fylaktou - General manager

4/10 Dåligt

christy

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i augusti 2023
Svar från gf 16 aug. 2023
Dear Christy, e would like to thank you for the praising review you shared following your recent stay to our hotel and are delighted to read that we were able to match your expectations. We always appreciate kind words regarding the service from our Brownies. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Kind Regards, Georgia Fylaktou - General Manage

10/10 Fantastiskt

Adriano

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ottima posizione
Ottima posizione per visitare Atene, vicino alla metropolitana e alla piazza Monastiraki
Bodde här 4 nätter i augusti 2023
Svar från Georgia Fylaktou, General Manager 12 aug. 2023
Caro Adriano,Vi ringraziamo per le sue belle parole e per aver trascorso alcuni giorni del nostro hotel!Speriamo di rivederla di nuovo!Distinti saluti,

10/10 Fantastiskt

Jose, MIAMI

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well located, friendly and helpful staff, nice room, very nice rooftop
Bodde här 7 nätter i juli 2023
Svar från Georgia Fylaktou, General Manager 8 aug. 2023
Dear Jose,Thank you for choosing Brown Acropol Hotel for your stay in Athens!Thank you for your nice words!We look forward to welcoming you soon again!

10/10 Fantastiskt

Alexander

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the welcome Prosecco 💕
Bodde här 1 natt i augusti 2023
Svar från Georgia Fylaktou, General Manager 8 aug. 2023
Dear Alexander,Thank you for choosing Brown Acropol Hotel for your stay in Athens!We look forward to welcoming you soon again in our hotel!Kind regards,

6/10 Okej

Daniel, London

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
After taking an hour to check us in on check in day (after 3pm) we were contacted and reception apologised following our review and provided complimentary breakfast for us which was nice and unexpected. The bed was amazing - so big and comfortable. The shower water pressure was good. Pillows a little on the soft side but that’s simply preference. The hotel feels dated I know they are going for a 60-70s feel but the property itself although refurbished is old in places such as the lifts which are slow. Wifi is really slow. Air conditioning was uncomfortably warm. It was 38 Celsius during the day outside and 30 in the evening when we were staying but it felt like the air con failed to work during the nighttime as was cooler in the room during the day?? This made an uncomfortable broken nights sleep. Hot tubs on the roof were exactly that hot so we didn’t use them as wanted to cool down not boil - would be nice for a cooler day to use with good views from the rooftop, once again restaurant on the roof was hot and not air conditioned up there so would be nicer during cooler weather
Bodde här 1 natt i juli 2023
Svar från gf 20 juli 2023
Dear Daniel, hank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future Regards Georgia Fylaktou General manager

8/10 Bra

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i juli 2023
Svar från gf 14 juli 2023
Dear Matthew, Thank you for your review!Regards, Brown Acropol team

10/10 Fantastiskt

Nicholas James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel ideally situated for a city break
Great hotel, great location and a great atmosphere. I read some complaints about the room sizes and location but if you check what you're booking then you'll see it's just right. The room theme is a little quirky but that's a personal taste thing. The rooftop bar area is wonderful and the staff are very attentive. My biggest praise is for the reception and housekeeping staff. I read one guy stating they were dishonest but I found the exact opposite. 8 hours after leaving we realised we left some sunglasses on the bed, most likely wrapped in the sheets. We called the hotel and nothing had been reported but 20 minutes later they called to tell me they had found them. That level of honesty on an item which we could have lost anywhere along the way is unheard of.
Bodde här 3 nätter i juni 2023
Svar från gf 10 juli 2023
Dear Nicholas James, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Brown Acropol hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Regards Georgia Fylaktou General manager

10/10 Fantastiskt

Rachel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2023
Svar från Georgia Fylaktou, General Manager 2 juli 2023
Dear Rachel,We are delighted that you enjoyed your stay at our hotel and look forward to welcoming you back.

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i juni 2023
Svar från Georgia Fylaktou, General Manager 1 juli 2023
Dear Ronald,Thank you for taking the time to post this review and we are delighted that you enjoyed your stay.We look forward to welcoming you again!

2/10 Väldigt dåligt

Bernard

Bodde här 1 natt i juni 2023
Svar från gf 13 juni 2023
Dear Bernard, Thank you for taking the time to share your feedback. We are very sorry to read that your stay with us did not meet your expectations and we thank you for your comments. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Georgia Fylaktou General Manager

10/10 Fantastiskt

Jodi-Lyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice boutique hotel close to everything needed. Excellent service. Very responsive staff. Rooftop bar, restaurant and hot tubs with view of Acropolis in the distance is an oasis.
Bodde här 1 natt i juni 2023
Svar från GF 7 juni 2023
Dear Judi-Lyn, Thank you for this wonderful review! We are happy to read you chose to stay with us once again and thank you for this. Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your comments regarding the service you received from our Brownies . Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Regards, Georgia Fylaktou General manager

10/10 Fantastiskt

William

Bodde här 1 natt i maj 2023
Svar från gf 26 juni 2023
Dear WilliamThank you for this wonderful review!It was our pleasured to have you with us at the Brown Acropol. RegardsGeorgia Fylaktou General Manger

8/10 Bra

Sophia

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel with all the right amenities- hamam wasn’t working when we were there unfortunately. Great restaurant too.
Bodde här 3 nätter i maj 2023
Svar från GF 29 maj 2023
Dear Sophia, Thank you very much for sharing this great review of your recent stay at Brown Acropol. We are thrilled that you have enjoyed your stay .The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With regards Georgia Fylaktou General manager

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We arrived from the airport (40€) few days early for a cruise (departing Athens) and wanted a place to home base and adjust our sleeping. We arrived mid morning from the US and were pretty tired. They did their best to get us a first available room and we were napping by noon. While we waited for our room to be ready we had breakfast on their rooftop restaurant (with stunning city views and of the Acropolis). It was the perfect way to spend some time before getting our rooms. Late that afternoon we went for a walk towards the Acropolis and wandered through Monastiraki square and Psyri. Just stunning. Great food options, lots to see, excellent sidewalk cafes to sit and people watch. We got our 10,000 steps in wandering over about 4 hours. Then back to the hotel for a nightcap on the rooftop bar and enjoy the pleasant Athens evening and views of the Acropolis. Bed by 11 and slept through to 6a - internal clocks reset and ready for the cruise the next day. Only a 20€ ride to the port and we were off.
Bodde här 1 natt i maj 2023
Svar från Georgia Fylaktou 24 maj 2023
Dear Robert,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel. We are thrilled that you have enjoyed your stay and agree that our dedicated staff plays a key role to our guests' overall experience. We look forward to welcoming you again in the future!Georgia Fylaktou General Manager

2/10 Väldigt dåligt

Nicole

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
BEDBUGS
This hotel has bedbugs. We noticed them on top of the sheets after we took a nap. We lifted the sheet and saw them crawling into the mattress. Two days later, I had bites all over both of my arms. At first, the hotel was very helpful. They immediately refunded us and agreed to reimburse us for the expenses. It has now been over a month and the hotel has my bank account and credit card information and has not processed the refund. I email them a few times a week and have not had this issue resolved. Choose another hotel!
Bodde här 2 nätter i april 2023
Svar från GF 29 maj 2023
Dear Nicole, Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. We will continue addressing this issue our in privet. With regardsGeorgia Fylaktou General manager

8/10 Bra

Suzanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay in close proximity to Plaka. Comfortable beds, clean
Bodde här 2 nätter i maj 2023
Svar från Georgia Fylaktou 24 maj 2023
Dear Suzanne,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We look forward to seeing you again.Georgia FylaktouGeneral Manager

8/10 Bra

Polycarpos

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från gf 17 maj 2023
Dear Poly, Thank you very much for sharing this great review of your recent stay at Brown Acropol. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With regard, Georgia Fylaktou General manager

10/10 Fantastiskt

deborah anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All of the staff are amazing. The breakfast was fantastic in the rooftop dining with Jacuzzis outside the view is gorgeous of the Acropolis.
Bodde här 5 nätter i maj 2023
Svar från GF 13 maj 2023
Dear Deborah Anne, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Brown Acropol hotel and are delighted to read that we were able to match your expectations. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Regards Georgia Fylaktou General manager

10/10 Fantastiskt

Samantha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från GF 4 maj 2023
Dear Samantha, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Brown Acropol hotel and are delighted to read that we were able to match your expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Regards, Georgia Fylaktou General manager