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Recensioner av NYX Esperia Palace Hotel Athens

5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 94 av 133 recensioner" "
8 - Bra i betyg. 24 av 133 recensioner" "
6 - Okej i betyg. 5 av 133 recensioner" "
4 - Dåligt i betyg. 5 av 133 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 133 recensioner" "

9,6/10

Renlighet

9,0/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mikkel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Iordanis Macridis | Hotel General Manager 3 okt. 2023
Dear Mikkel,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, providing us with such a wonderful and kind feedback. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Kind Regards,

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i september 2023
Svar från Iordanis Macridis | Hotel General Manager 25 sep. 2023
Dear Lars,Thank you for choosing our hotel and taking the time to review us! It is really important for us to read such a kind and wonderful feedback for our hotel. Every member of our team is always willing to provide high standards of service, and ensure our guests have the most memorable stay. We are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Kaye, Hendersonville

Reste med sin partner
Gillade: Bekvämligheter
Everyone has been very helpful and took great care of us during our stay.
Bodde här 2 nätter i maj 2024
Svar från Vasilis Mantis, Operations Manager 15 maj 2024
Dear Kaye,Thank you for such a positive review.It’s delightful to know that you felt well taken care of by our team. We strive to provide exceptional service and it brings us great joy to hear that your interactions with our staff contributed positively to your experience. Your satisfaction with the room amenities is especially gratifying, as we aim to create a comfortable and memorable stay for all our guests.Should you choose NYX Esperia Palace Hotel Athens for your future travels, we eagerly anticipate providing you with another pleasant stay.It would be our pleasure to have you return on another occasion. Very best wishes,Dear Kaye,Thank you for such a positive review.It’s delightful to know that you felt well taken care of by our team. We strive to provide exceptional service and it brings us great joy to hear that your interactions with our staff contributed positively to your experience. Your satisfaction with the room amenities is especially gratifying, as we aim to create a comfortable and memorable stay for all our guests.Should you choose NYX Esperia Palace Hotel Athens for your future travels, we eagerly anticipate providing you with another pleasant stay.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager

4/10 Dåligt

Zeina

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
The room we were given was located on a noisy floor. Ventilator noises from one side and staff talking to each other in the corridor. Not the best experience.
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

Tina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was excellent
Bodde här 6 nätter i maj 2024
Svar från Vasilis Mantis, Operations Manager 10 maj 2024
Dear Tina, Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager

10/10 Fantastiskt

vanessa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Vasilis Mantis, Operations Manager 13 maj 2024
Dear Vanessa,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager

10/10 Fantastiskt

Agostinho

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were great, very friendly and accommodating. My wife and had the pleasure of staying 4 nights. 3 nights in a room facing the courtyard and 1 night facing the street. Both rooms were nice and clean. The room facing the court yard was quieter (which was great)and I found the bathroom smaller. Only one of us could wash up at a time. The one facing the street was great but alot more noisy, we were on the 6th floor and we could here the hustle and bustle of the streets. Location was good, most thhings are within walking distance.
Bodde här 3 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 7 maj 2024
Dear Agostinho, Thank you for taking the time to review your stay.It warms us to know that our staff's friendly and accommodating nature contributed to a pleasant experience for you and your wife during your four-night stay. We strive to provide impeccable service and it's gratifying to hear such positive feedback.We regret that you experienced some noise from the street when staying in our front-facing room. Please rest assured that we offer rooms with soundproof windows and backside rooms that are quieter, which might be preferable for your future visits. We take pride in our central location and are glad you found it convenient for exploring the city on foot.Your remarks on the cleanliness of our rooms are much appreciated. We understand that tranquility is key to a restful stay, and it's pleasing to hear that our courtyard-facing room offered you the peace you desired. We look forward to welcoming you back to NYX Esperia Palace Hotel Athens, where we hope to create even more memorable moments together.We are looking forward to welcoming you again. All the best!Vasilis Mantis, Operations Manager

10/10 Fantastiskt

josiane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location and very beautiful
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Camille

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property and staff helpful and friendly. Stayed 3 separate times - left something in drawer time one and they could not locate it —- otherwise everything was great! Loved the rooftop restaurant and wait staff and breakfast
Bodde här 2 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 29 apr. 2024
Dear Camille, We would like to thank you for this review about your recent experience in our hotel.It's truly rewarding to hear that you enjoyed our property and found our staff to be helpful and friendly. The rooftop restaurant is indeed a gem that we are proud of, and we're delighted that it added to the enjoyment of your stay.Your kind words about the breakfast service are much appreciated, and we're glad it was to your liking. At NYX Esperia Palace Hotel Athens, we aim to provide a complete and satisfying experience for all our guests.We hope to welcome you back. Best wishes,Vasilis Mantis, Operations Manager

4/10 Dåligt

ipek

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Really bad service, staff very slow and sometimes rude, doesn’t act like a 5 star hotel. Horrible decoration.
Bodde här 1 natt i april 2024
Svar från Vasilis Mantis, Operations Manager 29 apr. 2024
Thank you very much for choosing to stay at NYX Athens, although it was with concern to note that you were not completely satisfied with your experience. The rating you have posted is taken into serious consideration. We wish we had more details from you about what has gone wrong, so we could investigate and address your issues. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Vasilis Mantis, Operations Manager

8/10 Bra

Luisa, Glasgow

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 13 maj 2024
Dear Luisa,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager

2/10 Väldigt dåligt

Patrick, Seven Hills

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
There was no reason for talking about my life in the manner that they did. I have a malignant brain tumor. I also have served in US Military and crashed in a chemical area as a Blackhawk Pilot. With my left temporal Lobes, I can forget some of the words off. I went and paid everything with no issues. the company ended up making me pay with the blouse. I made sure that I paid everything the correct shirt and the amount of cash. Instead, they ended up making it seem like it was a joke. Even the mattress that cleaned the room lied about how I had the room dirty. I am very clean in my house and in the us military we always had it very clean. I can’t believe that they wanted to have a video of me on a flight the entire time to make sure that I was secure and safe for them or something else. I promise I never would’ve done anything to harm anybody. I just needed to rest and if anybody needed anything that would’ve helped that’s it. Nobody really knows my life just like I don’t know anybody’s life as well. Remember, the other people could be the bad ones.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Siovan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly. They were constantly present giving a feeling of safety. The hotel is in top shape and very clean. Cleaning is done at all times of the day
Bodde här 2 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 20 apr. 2024
Dear Iovan,Thank you for such a great review.It's truly rewarding to hear that our staff's dedication to service left such a positive impression and contributed to the sense of safety and well-being during your time at NYX Esperia Palace Hotel Athens. It is our top priority to maintain the hotel in pristine condition and we're thrilled to learn that our efforts have resonated with you. We take great pride in our clean and well-appointed rooms, and your acknowledgment of these details is greatly appreciated.Thank you once again for recognizing our commitment to providing a remarkable experience for our guests. We look forward to the opportunity of welcoming you back in the heart of Athens.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager

10/10 Fantastiskt

Attila

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice staff friendly. Stylish hotel in the hart of Athens
Bodde här 3 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 20 apr. 2024
Dear Attila,Thank you for such a great review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager

10/10 Fantastiskt

Jérémy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay while in Athens. Rooms are modern and clean. Breakfast is very good. You need to walk 10-15 minutes to Monastiraki and ancient agora. Well placed.
Bodde här 2 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 20 apr. 2024
Dear Jérémy,Thank you for such a great review.It is truly rewarding to learn that you found our rooms to be modern and immaculately maintained. Our team takes great pride in ensuring that every guest enjoys a comfortable and well-appointed stay, and your recognition of their efforts is much appreciated.We are equally thrilled that our breakfast selection met your expectations, offering a good start to your day. The convenience of our location, just a short stroll from the historic heart of the city, is something we are very proud of and we're glad it contributed positively to your experience.Thank you once again for your kind words. Your satisfaction is our greatest reward, and we look forward to continuing to provide experiences that resonate with the unique spirit of Athens.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 20 apr. 2024
Dear Julia,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,Vasilis Mantis, Operations Manager

8/10 Bra

Matthias

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 15 apr. 2024
Dear Matthias,Thank you for taking the time to review your recent stay.We appreciate your recognition of our team's excellent service and the high standards we strive to uphold.We look forward to welcoming you back in the future.Kind regards,Vasilis Mantis, Operations Manager

10/10 Fantastiskt

Alihan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was excellent
Bodde här 2 nätter i april 2024
Svar från Vasilis Mantis, Operations Manager 8 apr. 2024
Dear Alihan,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Kind regards,Vasilis Mantis, Operations Manager

10/10 Fantastiskt

Tamir, Beer sheva

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was great, rooms are little bit small.. breakfast is very good. Location good!.
Bodde här 3 nätter i mars 2024
Svar från Vassilios Mantis - Operations Manager 26 mars 2024
Dear Tamir,Thank you for sharing your experience and for your excellent rating. It makes our job so much more worthwhile when we read reviews such as your own. Thank you for making the effort to share your experience. You are always welcome and we hope to have you with us again soon.Best Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

Johanna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ein fantastisches Hotel. Das Zimmer war schön eingerichtet und sehr sauber. Es ist toll gelegen und man erreicht innerhalb weniger Geh-Minuten die Innenstadt mit vielen Restaurants und Einkaufsmöglichkeiten. Das Personal im Nyx ist ebenfalls hervorragend. So herzlich und hilfsbereit bin ich selten empfangen worden. Auch das Frühstück bietet viel Auswahl für jeden Geschmack. Einen Besuch wert ist auf jeden Fall das zum Hotel gehörende Spa. Auch hier ist das Personal sehr zuvorkommend. Und mit dem beheizten Indoor Pool und den verschiedenen Spa-Behandlungen kann man nach einem anstrengenden Tag gut erholen. Einzige Verbesserungsmöglichkeit wäre in meinen Augen die Laustärke. Die Zimmertüren schließen sich sehr schnell und laut, dies hört man leider den gesamten Flur entlang. Wenn man also lange ausschlafen will, kann es durchaus sein, dass man von den laut knallenden Zimmertüren geweckt wird. Alles in allem ist ein Aufenthalt im Nyx aber auf jeden Fall zu empfehlen.
Bodde här 7 nätter i mars 2024
Svar från Vassilios Mantis - Operations Manager 18 mars 2024
Dear Johanna,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager

8/10 Bra

Tania

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Nice and new property. Excellent location. Great rooftop restaurant with a beautiful view Checking process was average
Bodde här 3 nätter i mars 2024
Svar från Vassilios Mantis - Operations Manager 16 mars 2024
Dear Tania,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

maria

Bodde här 1 natt i mars 2024
Svar från Vassilios Mantis - Operations Manager 5 apr. 2024
Dear Maria, At NYX Athens our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind Regards,

8/10 Bra

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is new and well put together. Breakfast is excellent and the staff attentive. The property is in an excellent location for the centre of Athens and all the main tourist attractions
Bodde här 4 nätter i mars 2024
Svar från Vassilios Mantis - Operations Manager 6 mars 2024
Dear Paul,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

Katherine, Augusta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conveniently located. Near lots of shopping, dining, and attractions.
Bodde här 1 natt i mars 2024
Svar från Vassilios Mantis - Operations Manager 5 mars 2024
Dear Katherine,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager

8/10 Bra

Marco

Reste med sin partner
Gillade: Bekvämligheter
Schönes Hotel und sehr ordentlich. Das einzige was es zu bemängeln gibt ist der Servivlce beim Frühstück. Ist etwas unkoordiniert. Rührei, gekochte Eier und Omlette an allen 3 Tagen kalt
Bodde här 3 nätter i februari 2024
Svar från Vassilios Mantis - Operations Manager 18 feb. 2024
Dear Marco,Thank you for choosing to visit NYX at Athens. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better. With kind regards.Vassilios Mantis - Operations Manager

10/10 Fantastiskt

Ronen

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Vassilios Mantis - Operations Manager 12 feb. 2024
Dear Valued Guest,Many thanks for taking the time to share with us your rating on your NYX ATHENS experience. Look forward to your future visits!Best Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay
The original room was very small for 3 people. After we upgraded to a suite, it was excellent. The hotel is new and very modern. Special compliments to Ilia from the business lounge, for outstanding service and hospitality with such a warm and pleasant attitude.
Bodde här 4 nätter i februari 2024
Svar från Vassilios Mantis - Operations Manager 12 feb. 2024
Greetings from NYX Athens. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed our supportive staff. We hope to have the chance to welcome you back in the nearest future.Best Regards,Vassilios Mantis - Operations Manager

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The NYX Esperia Palace is a ver good hotel. It's ideally situated, it's clean and the roo.s are great. The staff were, without exception, excellent. My only niggles are that the mattress on the bed was too soft, as were the pillows.
Bodde här 4 nätter i februari 2024
Svar från Vassilios Mantis - Operations Manager 9 feb. 2024
Dear John, Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,

10/10 Fantastiskt

tzahi itshak

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Couple vacation
Very nice hotel. Great location. Very good breakfast. Clean and maintain. The staff was very kind and helpful. Everything was great.
Bodde här 3 nätter i januari 2024
Svar från Vassilis Mantis - Operations Manager 29 jan. 2024
Dear Tzahi,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards,Vassilis Mantis - Operations Manager

8/10 Bra

HIKMET

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Vassilios Mantis - Operations Manager 8 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible. We are delighted to know that we were able to meet your expectations. Thank you once again for choosing NYX Esperia Palace, and we hope to have the pleasure of welcoming you back for another fun and delightful stay. Kind Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Newly open, nice view and in center
I highly recommend this hotel , it’s a newly opened hotel in 2023 and close to Syntagma. And it’s very clean and everything is well maintained. All the staff are friendly and very welcoming. And you could enjoy the view while having breakfast.
Bodde här 3 nätter i december 2023
Svar från Vassilios Mantis - Operations Manager 3 jan. 2024
Dear Valued Guest,Thank you for choosing NYX Esperia Palace and for sharing your positive experience with us! We appreciate your acknowledgment of our warm and helpful staff. Your kind comments serve as motivation for our team. Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

gilad, knoxville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel
Bodde här 3 nätter i december 2023
Svar från Vassilios Mantis - Operations Manager 3 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

Sodette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i december 2023
Svar från Vassilios Mantis - Operations Manager 1 jan. 2024
Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,Vassilios Mantis - Operations Manager

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel with very friendly and helpful staff. Its location means that it is close to everything and many things within walking distance. It is very convenvient to reach shops, restaurants and all the sites. The hop on hop off bus is a 3 min walk. Syntagma station is a 7 min walk for the metro which can be used for the airport. The room was very nice and clean, loved the waterfall shower. The pool and sauna are also very nice and relaxing and open until late. The breakfast included had many options and the restaurant has stunning views of the Parthenon. Overall a very good stay and would recommend.
Bodde här 2 nätter i november 2023
Svar från Eleni Amanatidou | P.A. to General Manager 14 dec. 2023
Dear Mary, Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic stay at NYX Esperia Palace! Your kind comments for our staff are truly appreciated. Providing exceptional service is a top priority for us, and it's rewarding to know that our team exceeded your expectations. We look forward to the opportunity to welcome you back for another memorable stay. Kind Regards,

10/10 Fantastiskt

Shannon

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My husband and I just stayed at this hotel and we absolutely loved it!!! It was so close to everything so we could just walk around! We went to their spa downstairs and had a wonderful massage/facial. The room was so modern and nice. The staff were so helpful and friendly. We ate dinner at their restaurant on the 9th floor and the view was breathtaking. You could see the Parthenon! The food was delicious and the atmosphere was inviting. Oh… if that wasn’t enough we ate breakfast (which was included) and we couldn’t believe our eyes! The variety of food they had was incredible and it was so good!! I know this hotel is kind of new but I’m so glad we stayed there.
Bodde här 1 natt i november 2023
Svar från Eleni Amanatidou | P.A. to General Manager 14 dec. 2023
Dear Shannon,We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is a great pleasure for all of us to meet our guests’ needs, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your stay unforgettable and their commitment and hospitality are recognized by our esteemed guests. We look forward to welcoming you at NYX Esperia Palace soon. Kind Regards,

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Convenient and new. Definitely 5.0
Bodde här 1 natt i november 2023
Svar från Iordanis Macridis | Hotel General Manager 21 nov. 2023
Dear Joseph, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens. It is truly rewarding for our team to know that our efforts to provide exceptional service and a memorable stay have been successful. We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We look forward to welcoming you back in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know. Kind Regards,

10/10 Fantastiskt

Max

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very well provided hotel
Bodde här 6 nätter i november 2023
Svar från Iordanis Macridis | Hotel General Manager 16 nov. 2023
Dear Max,Thank you for choosing NYX Esperia Palace providing us with your kind feedback regarding your recent stay. We're thrilled to read that you had a very positive experience and that our services met your expectations.We look forward to the opportunity to welcome you again in the future and provide you with another outstanding experience.Kind Regards,

10/10 Fantastiskt

Eleanor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Iordanis Macridis | Hotel General Manager 13 nov. 2023
Dear Eleanor, Thank you for your positive feedback! We're delighted to read you enjoyed your stay at NYX Esperia Palace Athens. We look forward to welcoming you back soon! If there is anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind Regards,

10/10 Fantastiskt

Susan, Sullivans Island

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so kind and helpful! Everyone! Loved the rooftop bar and delish breakfast!
Bodde här 3 nätter i september 2023
Svar från Iordanis Macridis | Hotel General Manager 13 nov. 2023
Dear Susan, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at NYX Esperia Palace Athens.It is a great pleasure for us to know that our efforts to provide exceptional service and a comfortable environment have contributed to your satisfaction.Our team works hard to create memorable experiences for our guests, and it's always rewarding to receive such positive feedback. We will be sure to share your compliments with the entire team as they take great pride in delivering excellent service.We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind Regards,

10/10 Fantastiskt

Edwin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
el unico inconveniente en la habitacion que nos asignaron era el ruido de la calle, por lo demas es un excelente hotel y una excelente ubicacion
Bodde här 1 natt i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 13 nov. 2023
Dear Edwin, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens.We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We will share your compliments with our entire team, as they work hard to ensure every guest has a positive experience.We understand how important a peaceful and quiet environment is for a restful stay, and we sincerely apologize for any disruption caused by the noise from the street in your room. Please be assured that we take your comments seriously, and we are actively working on solutions with our team to improve the soundproofing system. We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know.Kind Regards,

10/10 Fantastiskt

Ivan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
love the hotel, will come back
Bodde här 1 natt i november 2023
Svar från Iordanis Macridis | Hotel General Manager 13 nov. 2023
Dear Ivan, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens.We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We will share your compliments with our entire team, as they work hard to ensure every guest has a positive experience.We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us knowBest regards,

10/10 Fantastiskt

Aram

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centrally located, close to Acropolis, lots to do in the area. Hotel was great, rooftop bar restaurant was great with amazing view of Acropolis.
Bodde här 4 nätter i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 31 okt. 2023
Dear Aram,Thank you for taking the time to leave your wonderful feedback on Hotels.com.We are very happy to read that you had a great time and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We are committed to maintaining high standards and ensuring every guest has a memorable stay.We look forward to welcoming you back for another exceptional stay.Kind Regards,

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 31 okt. 2023
Dear Michael,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Kind Regards,

8/10 Bra

Simon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hotel was great and the servers were great too
Bodde här 4 nätter i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 31 okt. 2023
Dear Simon,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are really delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their efforts and hospitality are recognized by our esteemed guests.We look forward to welcoming you back for another exceptional stay!Kind Regards,

8/10 Bra

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a modern hotel; I was shown how to operate the air conditioning from a control panel which operated the lights etc. You have an excellent view of the Acropolis from the main dining area. Also there is plenty of choice for breakfast on another floor.
Bodde här 2 nätter i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 31 okt. 2023
Dear John,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a wonderful feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back for another exceptional stay!Kind Regards,

10/10 Fantastiskt

Michele, Asheville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about our stay was exceptional. The hotel Is new and feels very modern. The room was very comfortable, the bathroom large and well appointed. We had a room facing the courtyard so it was dark and quiet for sleeping. The location is perfect for shopping and a short walk to restaurants and old city. The breakfast was outstanding, the rooftop bar not to be missed especially at sunset. Finally the staff was very friendly and went above and beyond to help us coordinate the return of my husband’s cell phone when he left it in the taxi. Plus the hop on/hop off bus is right in front of hotel for easy sightseeing. Highly recommend this hotel!
Bodde här 3 nätter i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 27 okt. 2023
Dear Michele,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their commitment and hospitality are recognized by our esteemed guests. Thank you once again for your feedback and we look forward to welcoming you and your family soon! Kind Regards,

4/10 Dåligt

Piere, San Carlos

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Well you book a supposedly 4-5 Star hotel & you get a holiday in express barly! Restaurant in this then's hotel is serving SUSHI! Main dishes are Sushi! And the type of sushi I can get i any 2 star restaurant in USA. Service staff & front desk not so friendly. Concierge! be your own and book the tours on your own for half price.
Bodde här 6 nätter i september 2023
Svar från Iordanis Macridis | Hotel General Manager 25 okt. 2023
Dear Piere,Thank you for choosing Nyx Esperia Palace Hotel Athens and taking the time to review us! Your feedback will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. We are sorry to hear that the service level of our team did not meet your expectations. We will be sure to address all of your concerns internally and we would love to show you how hard we work to give our guests the best service.Once again, we're truly sorry that your experience didn't match your expectations. We hope you'll give us the opportunity to turnabout your experience to prove that we can provide the tranquil and enjoyable stay you expect and deserve.Yours Sincerely,

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 25 okt. 2023
Dear Jonathan,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Hanzel A

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente servicio, ubicación, comida, el hotel super bonito, definitivamente volveria.
Bodde här 1 natt i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 25 okt. 2023
Dear Hanzel, Thank you for taking the time to leave your wonderful feedback on Hotels.com.We are very happy to read that you had a great time and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We are really delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their efforts and hospitality are recognized by our esteemed guests.We look forward to welcoming you again soon!

10/10 Fantastiskt

Kristen

Gillade: Boendets skick och faciliteter
AMAZING - we will be back!
The hotel is amazing. It’s brand new. Amazing location, beautiful rooms, absolutely friendly staff, delicious breakfast buffet with the most beautiful view of the Acropolis. It was a highlight of our trip. We will be staying again.
Bodde här 1 natt i oktober 2023
Svar från Iordanis Macridis | Hotel General Manager 25 okt. 2023
Dear Kristen,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. Also, we would like to appreciate your efforts capturing and uploading all those beautiful pictures of our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their commitment and hospitality are recognized by our esteemed guests. Your feedback regarding the coffee machine will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. Thank you once again for your feedback and we look forward to welcoming you and your family soon! Kind Regards,