Utsikt från boendet

Recensioner av Polis Grand Hotel

4 out of 5
Polis Grand Hotel
19 Patission & 10 Veranzerou St, Athens, Attiki

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 188 av 473 recensioner" "
8 - Bra i betyg. 200 av 473 recensioner" "
6 - Okej i betyg. 61 av 473 recensioner" "
4 - Dåligt i betyg. 15 av 473 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 473 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Isabella

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Bra hotell i ett något nedgånget område. Fin utsikt från takbaren. Bra mat och trevlig personal. Prisvärt
Bodde här 1 natt i juli 2021

8/10 Bra

Johan

Reste med familjen
Gillade: Personal och service
Bra frukost men något slitet
Bra frukost, lite slitet, ok läge
Bodde här 4 nätter i oktober 2019
Svar från Vassilis Xenoudakis Guest Services Manager 4 nov. 2019
Dear Johan, We are so grateful to receive your feedback and happy to learn that you were greatly satisfied. Thank you, we will be looking forward to welcoming you again on your next trip to Athens.

8/10 Bra

Paola

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från Vassilis Xenoudakis Guest Services Manager 8 aug. 2019
Dear Paola, We are so grateful to receive your kind feedback and happy to learn that you were greatly satisfied. Thank you and we will be looking forward to welcoming you again on your next trip to Athens.

8/10 Bra

Agneta

Ett mycket prisvärt hotell med fint rum, sköna sängar och en helt fantastisk frukost! Rekommenderas varmt!
Bodde här 1 natt i augusti 2018
Svar från Vassilis Xenoudakis Guest Services Manager 29 aug. 2018
Hello Agneta! We are so excited to know that you had amazing time staying with us. We give our best for our Guests and this is exactly how we want you to describe your holidays. We hope to see you returning many times.

8/10 Bra

Susanne

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i juni 2018
Svar från Vassilis Xenoudakis - Guest Services Manager 16 juni 2018
Hello Sussane! Thank you so much for your high ratting. We try hard to keep up to our promise and it feels wonderful to know you returned fully satisfied. We will be waiting for you to come back.

6/10 Okej

Kalle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevlig hotell som ligger i mindre trevligt område. Synar man hotellet så finns det saker att förbättra, framför allt väntetiden i restaurangen på taket. Närområdet är inte speciellt trevligt, på kvällarna vill man inte gå ut själv. Trevlig personal!
Svar från Vassilis Xenoudakis - Guest Services Manager 16 maj 2018
We would like to take this opportunity and thank you for staying with us as well as for your kind feedback, we are always trying to find ways to become better. The honor is hours and we would like to inform you that we are very pleased to realize that we have been great hosts. We will be looking forward to welcoming you again.

4/10 Dåligt

Annika

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Lyhört trots löfte om ljudisolerade rum
Maten var god och sängarna sköna, men rummen väldigt lyhörda. Vi hörde poslinsskrammel och röster från restaurangen/baren till sent. Allt som hände i korridoren hörde vi. Folk som klev in och ur hissarna som skulle till baren eller rummen. Någon sophämtning?! vid 04:00 och städerskorna som kom vid 07:00 hade sitt förråd utanför vårt rum och stod och pratade högt utanför vårt rum. Allt detta informerade jag om vid utcheckningen till en manager och en receptionist, men vi blev inte erbjudna någon kompensation. Rökfritt rum med brännmärken från cigarett på överkastet?!? Vi hade dessutom valt ett ”exekutive room” som skulle vara lite bättre.....
Svar från Vassilis Guest Services Manager 29 mars 2018
Dear Annika, We would like to thank you for sharing your experience and for reporting it upon your arrival. We are terribly sorry that you did not enjoy to the maximum your stay with us. As we have reassured you upon your departure we will take immediate action with our housekeeping team and so has been done to avoid incidents like yours. Thank you again and we hope you trust us again in the future so as we have the opportunity to regain your trust and fully satisfy you likewise we try to do with every Guest of ours.

10/10 Fantastiskt

Aras

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbart hotell
Bra service, personal som har både tid och attityd, god frukost och bara några minuter till tunnelbana Omonia där man även hittar taxi, fika och annat. Tummen upp!!
Bodde här 4 nätter i november 2017
Svar från Vassilis 12 dec. 2017
Hello Aras, We hope you are doing great planning your next vacations here in Athens. Thank you for your enthusiastic review we are so happy to read it. There is only one thing to say, we will be waiting for you. Adjö! Warm regards Vassilis Guest Services Manager

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nöjd
Bra bemötande. Rent och fräscht. Tyvärr var maten i restaurangen på översta våningen väldigt smaklös.
Bodde här 4 nätter i september 2017

10/10 Fantastiskt

Jesper

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell med superbra frukost
Vi sov en natt på hotellet. Vi var fyra på rummet, varav två barn (7 och 9 år). Rummet var litet med bekvämt och fräscht. Sängarna var jättesköna och wifi gratis och snabbt. Frukosten var superbra!
Bodde här 1 natt i juli 2017
Svar från Vassilis 1 aug. 2017
Dear Jesper, There is no greater reward for us to know that our valued Guests returned home and have the most amazing memories to share from our hotel and Athens. We put our guests comfort and experience at the center of our attention and we are glad that you have felt our hospitality, loved our breakfast and found comfortable your room. We would like to thank you for trusting us with your family vacations and we will be waiting for you to come back soon. Kind regards Vassilis Guest Services Manager

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Ok hotell
Det var bra.
Svar från Vassilis 24 apr. 2017
Dear Valued Guest, We are glad that you loved our hotel. Thank you for posting your review and we will be waiting for you to return very soon. Warm regards Vassilis Guest Services Manager

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt ok hotel
Bodde i sviten. Var mycket bra utsikt och storlek på rum. Dock bygger de nytt hotell jämte som förmodligen kommer ta bort mycket av utsikten. Mycket trevlig personal.
Svar från General Manager 6 dec. 2016
Dear Guest, It is our greatest pleasure to have our guests returning home with the best memories to share from our hotel. We are grateful for choosing our hotel and our diverse city as your vacation destination. We forward you our warmest regards and will be looking forward to welcoming you again to our Hotel and our Suite so as you enjoy its magnificent views of both the Acropolis and the Lycabettus Hill. Warm regards Vassilis Guest Services Manager

6/10 Okej

Ingrid, Västerås

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Ok hotell, bra läge.
Helt ok hotell med bra läge. Vi bokade familjerum för fyra, men fick snarare ett dubbelrum med inträngd bäddsoffa. Det funkade för en natts mellanlandning, men inte mer.
Svar från General Manager 3 aug. 2016
Dear Ingrid, We would like to thank you for choosing our hotel and Athens for your vacations, we are honoured. The room you have booked is our "economy family room" that is for the families that would like to get a very good pice in exchange of room space. Should you wish to stay with us again we strongly recommend that you book one of our Family connecting rooms that have 2 bedrooms joined with one interior door. We wish you and your lovely family all the best and will be happy to see you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet

6/10 Okej

Jan

Gillade: Personal och service

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bra service, hyfsat område, uselt wifi...
Svar från Vassilis 30 jan. 2016
Dear Guest, We would like to thank you for your time and efort to write your review. It is a pleasure to read you enjoyed our service and we are very concerned by the fact that you had issues with your wifi connection as this is one of the services that we very rarely have any issues. Sometimes some devices might need special set up which we are more than keen to assist with. We hope you had a great stay in Greece overall and will be very happy to welcome you again to Athens and our lovely hotel.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint hotell i dåligt område
Fint hotell, mycket vänlig och hjälpsam personal Mycket centralt, och nära till allt ! Fin "kafeteria/bar" på takvåningen Frukostbuffé som håller hög kvalitet Men undvik att beställa mat, halvfabrikat så det går knappt att äta

10/10 Fantastiskt

Nikolaos, Västerås

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nöjd gäst
Är mycket nöjd trevlig personal o myc bra frukost Nära till allt Rekommenderar det

8/10 Bra

carlos

Gillade: Renlighet och personal och service
Good location
Bodde här 2 nätter i april 2024

8/10 Bra

Sergi

Bodde här 2 nätter i januari 2024
Svar från Vasilis Guest Services Manager 19 jan. 2024
Dear Sergi,Thank you for trusting us your time in Athens. We always try to satisfy our Guests and it is very pleasing to realize that you return satisfied by our efforts. We will be waiting for you.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Vasilis Guest Services Manager 19 jan. 2024
Dear Guest,Thank you for trusting us with your vacationing time. We are glad to know that we were able to surpass your expectations. We will be waiting for you to return and experience our services that you loved so much.

8/10 Bra

paraskevi

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Καθαρό , εξαιρετικο roof garden, πρωινό με μεγάλη ποικιλία για όλα τα γούστα. Ευγενέστατο προσωπικό
Bodde här 1 natt i december 2023
Svar från Vasilis Guest Services Manager 13 jan. 2024
Αγαπητή Παρασκευή,Με χαρά διαβάζουμε την υπέροχη κριτική σου. Ένα μεγάλο ευχαριστώ από όλους εμας και σας περιμένουμε!

8/10 Bra

Anna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Καταπληκτικό πρωινό, άψογη roof garden με τέλεια θέα, όχι πολύ ικανοποιημένοι με την καθαριότητα.
Bodde här 3 nätter i december 2023
Svar från Vasilis Guest Services Manager 1 feb. 2024
Dear Anna,We are glad that you were greatly satisfied by your stay. Your comments have been forwarded to our Housekeeper we are sorry its is very uncommon that we receive anything but thriving comments about our cleanliness, thank you for reporting that. We will be waiting for you to return and experience all our services you loved so much.

10/10 Fantastiskt

michael

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Vasilis Guest Services Manager 13 jan. 2024
Dear Michael,Thank you for booking with us. We are honored by your excellent rating. Our team will continue giving their best so as you return fully satisfy every time you will be staying with us.

8/10 Bra

Nigel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent breakfast. Comfy beds. Clean and tidy.
Bodde här 3 nätter i november 2023
Svar från Vasilis Guest Services Manager 13 jan. 2024
Dear Nigel,We are excited to receive your amazing review. Thank you for staying with us, we will be looking forward to seeing you soon.

10/10 Fantastiskt

Gabriela

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023
Svar från Vasilis Guest Services Manager 18 nov. 2023
Hello Gabriela,We are honored by your trust and absolutely delighted to realise that we went beyond your expectations! Thank you for staying with us and we will be waiting for you!

8/10 Bra

Asif

Reste med familjen
Gillade: Renlighet och personal och service
Great budget hotel, awesome view from the roof top restaurant. The staff are very friendly. One of the best breakfast spread I have seen. The neighbourhood 1 star.
Svar från Vassilis Guest Services Manager 4 nov. 2023
Dear Asif,We are grateful for your amazing review and for verifying our promise for a memorable stay and quality 4 star services here at the center of Athens. We will be looking forward to welcoming you.

10/10 Fantastiskt

anita

Bodde här 2 nätter i oktober 2023
Svar från Vassilis Guest Services Manager 4 nov. 2023
Dear Anita,We are so grateful for your fantastic review. We will be looking forward to welcoming you back.

10/10 Fantastiskt

Carlos

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo el servicio fue genial el hotel de lo mejor y sus habitaciones están de buena calidad
Bodde här 3 nätter i oktober 2023
Svar från Vassilis Guest Services Manager 4 nov. 2023
Dear Carlos,We are grateful for your amazing review and for verifying our promise for a memorable stay experiencing our quality 4 star services here at the center of Athens. We will be looking forward to welcoming you.

8/10 Bra

Johanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Vassilis Guest Services Manager 4 nov. 2023
Dear Johanna,We are glad to know that we exceeded your expectations. Thank you for trusting us with your vacationing time. We will be more than happy to see you returning in the near future

6/10 Okej

Maribeth

Bodde här 1 natt i september 2023
Svar från Vassilis Guest Services Manager 27 sep. 2023
Dear Maribeth,Thank you for honoring us with your stay here at the heart of Athens. We will be looking forward to welcoming you again in the near future.

8/10 Bra

Janet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Vassilis Guest Services Manager 27 sep. 2023
Dear Janet,Thank you for choosing our hotel for your stay here at the heart of Athens. We are glad that you loved your vacationing time with us and we will be looking forward to welcoming you again in the near future.

6/10 Okej

Marie

Reste med sin partner
Lift small and awkward as it has double doors which needed to be pushed to open. The corridor was dark and gloomy. The shower head didn't work.
Bodde här 2 nätter i september 2023
Svar från Vassilis Guest Services Manager 27 sep. 2023
Dear Marie,Thank you for staying with us. We place safety of our Guests first therefore our elevators come with a double door. Also your shower head was working it is very saddening that you did not ask our team to show you how it was operated. Our corridors have been designed to make our guests feel relaxed and introduce them to the seance of privacy and quietness. Once more thank you for honoring your stay with us and for allowing us in public to reply to your queries. We will be waiting for you.

6/10 Okej

Sin Mei

Gillade: Personal och service
Bodde här 4 nätter i september 2023
Svar från Vassilis Guest Services Manager 27 sep. 2023
Dear Sin Mei,Thank you for honoring us with your stay. We will be looking forward to welcoming you again.

10/10 Fantastiskt

Lilian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good location. Walkable to most of the famous attractions!
Bodde här 3 nätter i augusti 2023
Svar från Vasilis Guest Services Manager 22 aug. 2023
Hello Lilian,Such a great review we are honored! Thank you so much for your trust. We will be looking forward to welcoming you back.

10/10 Fantastiskt

Fabian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sauber Zimmer mit sehr freundlichem und hilfsbereitem Personal. Sehr Nahe von den Sehenswürdigkeiten.
Bodde här 1 natt i augusti 2023
Svar från Vasilis Guest Services Manager 9 aug. 2023
Dear Fabian,What a pleasant surprise it is to know that we have exceeded your expectations. We will be waiting for you on your next trip to Athens.

10/10 Fantastiskt

Sarra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel est très propre par contre dehors d’hôtel est sale , il y a plein de tag et insécurité
Bodde här 1 natt i juli 2023
Svar från Vasilis Guest Services Manager 9 aug. 2023
Hello Sara,Thank you for your kind words we are delighted to know that you had such an amazing time. We are waiting for you!

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was friendly and helpful. They gave good suggestions and directions. They also held our luggage while we went sightseeing.
Bodde här 1 natt i juni 2023
Svar från Vasilis Guest Services Manager 12 juli 2023
Hello Jill,What wonderful news it is to know that you had such an amazing time staying with us. We will be looking forward to seeing you returning soon!

8/10 Bra

Lais

Gillade: Renlighet och personal och service
Many reviews talk about Omonoia Square being dangerous, specially at night. The hotel is well located, close to public transportation and walkable to the main landmarks in athens. However, since it’s a very central location in the city it shows more than other areas. I Uber/taxi at night as needed and I did not witness any issue. I did not feel unsafe at any time and the staff was amazing. Breakfast was also good. The room/bathroom was dated, but well maintained.
Bodde här 2 nätter i juli 2023
Svar från Vassilis Guest Services Manager 11 juli 2023
Dear Lais,Thank you for taking your time to write about your experience staying with us. Omonoia and the center of Athens as you experienced first hand is very safe and the best place to experience Athens beauties and the famous Greek way of life. We will be waiting for you.

4/10 Dåligt

Asher

Reste i grupp
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Vasilis Guest Services Manager 5 juli 2023
Dear Asher,We are very sorry to realize that we failed to exceed your expectations. Should you wish, it will appreciated, send us a detailed feedback on the points that you would like us to become better. We hope in the future you give us one more opportunity to prove our excellent reputation and experience in person the minor and greater changes we introduce to become better.

10/10 Fantastiskt

Josefa Carolina

Bodde här 5 nätter i juni 2023
Svar från Polis Grand Hotel | Guest Experience Team 18 juli 2023
Dear Mrs. Josefa, thank you for reviewing us .We are thrilled understanding that you had a great stay with us. Looking forward to see you in the future.

10/10 Fantastiskt

Justin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed here for 3 nights. Room was on the small side but that was to be expected. Room was clean and staff were very nice. Breakfasts were terrific and the rooftop restaurant was also really good with great views and good service. Area around the hotel seemed fine. We didn’t really get off the main roads especially at night but we never felt unsafe. I’m sure there are nicer areas to stay in Athens but this sufficed just fine.
Bodde här 3 nätter i maj 2023
Svar från Vasilis Guest Services Manager 24 juni 2023
Hello Justin,Thank you for your amazing review we give our best so as all our Guests love their stay with us enjoying to the maximum our services as such the amazing breakfast the cleanliness and all that you describe in your review, they are all part of our promise. Athens city center is the best place to experience Greece and a very safe place to stay. Thank you once more and we will be waiting for you.

10/10 Fantastiskt

Brigitte

Gillade: Boendets skick och faciliteter
Proche de tout
Bodde här 4 nätter i juni 2023
Svar från Vasilis Guest Services Manager 24 juni 2023
Dear Brigitte,We are excited that you loved your time with us and our promise met all of your expectations in the best possible way. We will be looking forward to seeing you again in your next visit to our vivid city.

10/10 Fantastiskt

Xinmin, League City

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's good location. It's clean and friendly. Especially its breakfast is so rich and variety.
Bodde här 1 natt i maj 2023
Svar från Vasilis Guest Services Manager 5 juni 2023
Hello Xinmin,It is so pleasing to read that our efforts have been appreciated. The warm welcome, the cleanliness, our varied breakfast are all result of our dedication to our promise for an amazing stay at the heart of Athens. Thank you for your trust, we will be waiting for you.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sketchy area
Bodde här 1 natt i maj 2023
Svar från Vasilis Guest Services Manager 28 maj 2023
Dear John,We are so glad that we scored max points on your stay with us. Thank you for your trust and we will be waiting for you!

8/10 Bra

Della

Bodde här 3 nätter i maj 2023
Svar från Vasilis Guest Services Manager 28 maj 2023
Dear Della,We are happy that you loved your time in Athens and had a great vacationing experience with us. We hope to see you returning soon.

6/10 Okej

Michael Lindemann

Gillade: Personal och service
Bodde här 5 nätter i maj 2023
Svar från Vasilis Guest Services Manager 28 maj 2023
Dear Michael,Thank you for staying with us. It is to our great sorrow that we failed in fully satisfying you. Please feel free to send us your feedback so as we know where we can become better, Thank you, we are sorry and we will be waiting for you and your feedback.

10/10 Fantastiskt

Christine

Reste i grupp
Gillade: Renlighet och personal och service
They were great to my friend who arrived before me and was alone for several days
Bodde här 3 nätter i april 2023
Svar från Vasilis Guest Services Manager 28 maj 2023
Hello Christine,We want the best for our Guests that translates into our services and of course our genuine welcoming. Thank you for your review and for staying with us. We will be looking forward to seeing you and your friend in your following stays here with us at the center of Athens.

8/10 Bra

Willem

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
De vriendelijkheid van het gehele personeel, een prima ontbijt en nette kamers. Ongezellig donker en geluidruchtig buitenterras van de brasserie. Rooftop buiten terras kan gezelliger met een plantje en/of een kaarsje. Hotel ligt centraal t.o.v. alle bezienswaardigheden en is uitstekend bereikbaar met metro vanaf vliegveld.
Bodde här 4 nätter i april 2023
Svar från Vasilis Guest Services Manager 28 maj 2023
Dear Willem,Thank you for your trust, for your amazing review and definitely for your suggestions. We will be waiting in great anticipation to welcoming you back.

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable bed ! Super helpful staff
Bodde här 1 natt i april 2023
Svar från Vasilis Guest Services Manager 10 apr. 2023
Hello John.Such a joy to read your review. We are waiting for you!