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Recensioner av Best Western Pineywoods Inn

2.5 out of 5
Best Western Pineywoods Inn
306 US Highway 59 Loop, Atlanta, TX

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 75 av 166 recensioner" "
8 - Bra i betyg. 63 av 166 recensioner" "
6 - Okej i betyg. 19 av 166 recensioner" "
4 - Dåligt i betyg. 4 av 166 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 166 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

7,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Carrie

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
We always stay here for an annual hunting trip. It’s been very clean except this stay. Stains on sheets and chair.
Bodde här 1 natt i mars 2024

8/10 Bra

margaret

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Danny

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
We stayed one night as a half way point to our destination. We had two rooms and were traveling with 4 adults and 2 children. The hotel rooms were outdated and faucet in shower of one room did not turn off all the way. Also, room smelt like smoke even though it was a non-smoking hotel. Employees were all very nice and welcoming.
Bodde här 1 natt i januari 2024

6/10 Okej

Ashley

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Mediocre hotel. Very limited places to stay in the area. Property is in need of upgrading. The shower had chips and cracks in it and the washcloths/towels were coming apart. No cleaning during stay (2 day stay).
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Louise

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Erica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

8/10 Bra

Xiuqin

Bodde här 1 natt i oktober 2023

8/10 Bra

carol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay in Atlanta
Could use some updating, furniture worn, bedding skimpy, but clean, wonderful breakfast and terrific staff at breakfast, and check in.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Misti

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Do not stay
Bodde här 1 natt i juli 2023

8/10 Bra

Wesley

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Danny 23 juli 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Danny PatelGMBest Western Pineywoods Inn

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would definitely stay here again!
We were very pleased with our stay! Our room was quiet and comfortable...even though we were on the 1st floor (we normally try to get a room on the top floor). The breakfast was better than most places that we've stayed! I would definitely recommend this hotel!
Bodde här 1 natt i juli 2023
Svar från Danny 23 juli 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Danny PatelGMBest Western Pineywoods Inn

10/10 Fantastiskt

Michael

Bodde här 3 nätter i juni 2023
Svar från Danny 23 juli 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Danny PatelGMBest Western Pineywoods Inn

8/10 Bra

Garrett

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice and ez
the staff was great. cleaning staff excellent
Bodde här 5 nätter i juni 2023
Svar från Danny 23 juli 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Danny PatelGMBest Western Pineywoods Inn

8/10 Bra

Donald

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Danny 23 juli 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Danny PatelGMBest Western Pineywoods Inn

8/10 Bra

Ebony

Bodde här 1 natt i maj 2023
Svar från Danny 23 juli 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Danny PatelGMBest Western Pineywoods Inn

10/10 Fantastiskt

Kelly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

4/10 Dåligt

IRISH JOY

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
towels provided were so small like kids size. was told that its the best western size. informed us to ask for extra towel instead to the housekeeping the next day. but on that day, they refused to give coz its check out time. staff are so rude
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Armando

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good service and really quiet hotel. It was a pleasant experience
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Chris

Bodde här 1 natt i februari 2023
Svar från Danny 9 mars 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Kathy

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Danny 9 mars 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Rachel

Bodde här 1 natt i december 2022

8/10 Bra

Kara

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
No complaints whatsoever! Parking lot wasn’t lit the best but that’s me nitpicking.
Bodde här 2 nätter i november 2022

10/10 Fantastiskt

Adrianna

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly front desk clerk! She was very nice, room was clean, comfy beds. Probably one of the nicer hotels I have stayed at!

6/10 Okej

Roxanne

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022

8/10 Bra

Glaston

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Diana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The attendant in the dining area went above and beyond to help us with our family. She made our visit one to remember.
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022
Svar från Danny 19 aug. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Sam

Bodde här 3 nätter i augusti 2022
Svar från Danny 19 aug. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Paul

Bodde här 1 natt i juli 2022
Svar från Danny 19 aug. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Kristi

Affärsresenär
It was fine
Bodde här 1 natt i juli 2022
Svar från Danny 19 aug. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Natalie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Kathy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Frank

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not a bad little BW
Bodde här 2 nätter i maj 2022

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Clean and Comfortable Room!
Room was clean and beds were comfortable. All in all, it was a good experience. (The only drawback is that there is no elevator, so you have to use the stairs if your room is on the second floor.)
Bodde här 1 natt i maj 2022

2/10 Väldigt dåligt

KRIS

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After check-in we went to our room to find the shower/bathroom had black mold/algae and had obviously not been cleaned in a LONG time. Switched rooms and then had the cleaning crew barge into our roomand start cleaning up when we went to get breakfast. AT 830. WE HAD NOT EVEN BEEN GONE FOR 5 MINUTES. Go ANYWHERE else in town.
Bodde här 1 natt i maj 2022

8/10 Bra

David

Bodde här 1 natt i april 2022

8/10 Bra

Carlos

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff. Delicious food.
Bodde här 1 natt i april 2022
Svar från Danny 18 apr. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Denise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly greeting when we checked in after a long drive. Didn’t like them closing breakfast at 9:15 when was to be open until 9:30.
Bodde här 1 natt i mars 2022
Svar från Danny 23 mars 2022
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Very nice, we will be back.
Bodde här 1 natt i mars 2022
Svar från Danny 7 mars 2022
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a good stay will come again
Bodde här 4 nätter i februari 2022
Svar från Danny 7 mars 2022
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Dåligt

Kathleen

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
While the hotel was “non-smoking,” the room we were in smelled so terribly of cigarettes that we went to the store and bought a febreeze plug in for the room along with spray to counter the smell. We were delayed arriving by 1 day because of an ice storm that shut down the highway and was told that our room reservation was this cancelled and we had to pay full price all over again which I was told was a hotel.com policy and not there’s. We did finally get refunded but it was a less than stellar experience. We cut our stay early by a day to go to another hotel in a different town.
Bodde här 3 nätter i februari 2022
Svar från Danny 8 feb. 2022
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 Bra

Cullen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Stephen Ray

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay, Excellent In Every Way!
Excellent in EVERY WAY‼️
Bodde här 2 nätter i december 2021
Svar från Danny 13 dec. 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Väldigt dåligt

Megan

Bodde här 1 natt i november 2021

10/10 Fantastiskt

Malgorzata

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family of 5, 2 night stay
Family of five stayed in 2 queen size beds room, everything was perfect, clean, staff very friendly, especially breakfast lady :) We asked for roll away bed and it was delivered in 10 min, they cleaned our room and gave extra towels even that we didnt ask (some guests complained that there is not daily housekeeping, but there is!) Sheets were clean, bathroom was clean We will stay there next time
Bodde här 2 nätter i november 2021
Svar från Danny 29 nov. 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Benita

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
The hotel was average. They charged a $100 incidental fee for a $110 room which is not average. The breakfast was closely guarded by the owners relative which makes it awkward. There was no remote in the room and there were lightbulbs that were burned out.
Bodde här 1 natt i november 2021
Svar från Danny 23 nov. 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 903-799-8500.

8/10 Bra

Susan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i november 2021
Svar från Danny 23 nov. 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

DaPatrick

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021
Svar från Danny 20 sep. 2021
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.