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Recensioner av Embassy Suites by Hilton Atlanta Alpharetta

3.5 out of 5
Embassy Suites by Hilton Atlanta Alpharetta
5955 North Point Parkway, Alpharetta, GA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 641 av 1000 recensioner" "
8 - Bra i betyg. 217 av 1000 recensioner" "
6 - Okej i betyg. 74 av 1000 recensioner" "
4 - Dåligt i betyg. 36 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lennart

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice hotel! Recently updated with new decor. Nice with happy hour with drinks and snacks. Breakfast is one of the better with a omelet station made to order.
Bodde här 1 natt i april 2023
Svar från Cheryl C. 4 maj 2023
Thanks so much for your excellent review Lennart! We are so happy you enjoyed your stay. We hope you'll be back soon!

8/10 Bra

Iris

Bodde här 1 natt i april 2023
Svar från Cheryl C. 4 maj 2023
We appreciate your rating Iris! Thank you!

10/10 Fantastiskt

Lennart

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel - close to shopping and restaurants.
Great hotel, close to shopping and a few restaurants. A running/hiking trail is close by for you who wants to come out and do some running. Nice with a free drink in the evening. The breakfast was good - they have a chef doing omelettes etc, which is a nice perk. The hotel is just five minutes drive from Avalon - a new shopping/dining area.
Bodde här 1 natt i april 2022
Svar från Cheryl C. 11 apr. 2022
Thanks Lennart! We appreciate your review and so glad you enjoyed your stay.

10/10 Fantastiskt

Boris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Cheryl C. 28 apr. 2024
Thanks so much for your excellent rating, Boris! We appreciate you and hope to have the pleasure of welcoming you back soon.

8/10 Bra

Tracy

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel was nice and clean. The happy hour was very good. I enjoyed the drinks and snacks. Breakfast was amazing with the exception of a rude employee named Patricia or Paticia. She was very rude and many customers was complaining about her. She was Latina and seemed to be racist towards blacks. Others were allowed to get omelets for other people if they had the card. I had my husband's card and she told me that i would have to go to the back of the line to order his omelet. She shut down a section of the breakfast area on the dot even though people were still in line getting omelets. That meant they couldn't get drinks, butter, napkins, waffles, fruit, etc. She closed the door and wouldn't let anyone in except a white woman who wanted more coffee. She also tried to tell people who were already in line that they could not get their omelets. A young man working, I believe his name was Pasquale or started with a P and another young lady cooking omelets were very nice and accommodating. He told the young lady who was cooking the omelets to go ahead and make the omelets for the people who were already in line. She previously wasn't going to because she said she had to follow Patricia’s orders.
Bodde här 2 nätter i april 2024
Svar från Cheryl C. 28 apr. 2024
We're glad to hear that you found our hotel nice and clean and enjoyed our happy hour and breakfast offerings. However, we're truly sorry to hear about your negative experience with one of our staff members. This behavior is completely unacceptable and does not align with the values we uphold at our hotel. We will address this matter with our team immediately to ensure that all of our guests receive the respectful and courteous service they deserve. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Fantastiskt

Estella

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Cheryl C. 19 apr. 2024
Estella, we're delighted to hear that you had a fantastic experience! Thank you for the top rating. If there's anything specific you loved about your stay or any suggestions you have for us, we'd love to hear them. We hope to welcome you back again soon for another wonderful stay!

6/10 Okej

Jennifer

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Felt like a number instead of a guest. Arrived at 3 PM was told … may not have our room ready. Even tho the people next to us and the people behind them were not told that!! they were checking in also. Same type room, check in is at 4 yet I received an email that morning telling us that we could check in at 10 AM for an extra $25 so apparently there was a room ready then.
Bodde här 1 natt i april 2024
Svar från Cheryl C. 14 apr. 2024
We apologize for the inconvenience and the inconsistency in communication regarding your check-in experience. Your feedback is valuable, and we will address this issue to ensure a smoother check-in process for our guests in the future. We strive to provide personalized and attentive service to all our guests, and we regret that we fell short of your expectations on this occasion. We hope you'll give us another opportunity to earn your loyalty in the future.

8/10 Bra

Neal

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
I didn't think it would be as loud as it was during the stay. I was hoping to just relax before getting back to this week, but the noise coming from the first floor area was unbearable at times. Other than that, everything was fine.
Bodde här 2 nätter i april 2024
Svar från Cheryl C. 14 apr. 2024
Neal, we're sorry to hear that the noise disrupted your relaxation during your stay. Your comfort is important to us, and we apologize for any inconvenience caused. We'll take your feedback into consideration as we strive to improve our guests' experiences. If you decide to stay with us again in the future, please let us know if there's anything we can do to ensure a more peaceful stay for you.

10/10 Fantastiskt

Cynthia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is clean and rooms are spacious. Breakfast was amazing with a lot of options and my kids enjoyed the food. Price was good as well.
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 14 apr. 2024
Cynthia, we're delighted to hear that you enjoyed your stay with us! Providing a clean and spacious environment, along with a delicious breakfast, is always our goal. We appreciate your positive feedback and hope to welcome you and your family back again soon!

10/10 Fantastiskt

HIEU

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was alittle old and suite was small for family of six however the beds were comfortable. Breakfast was excellent 5 stars.
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 3 apr. 2024
Hieu, we appreciate your feedback regarding your recent stay with us. We're glad to hear that you found the beds comfortable and enjoyed our breakfast offerings. Your comments are valuable to us, and we'll use them to improve the overall guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Roderick

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very nice hotel and the indoor pool is a Major plus. My kids really enjoyed it.
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 31 mars 2024
Roderick, we're delighted to hear that you and your kids enjoyed your stay and made good use of the indoor pool! Thank you for your positive feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Fantastiskt

Itohan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 3 apr. 2024
Thank you for your kind words! We're delighted to hear that you found our hotel beautiful. We strive to provide a welcoming and pleasant environment for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back again soon!

10/10 Fantastiskt

Le'Shaye

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant 3 day stay!!!
Bodde här 3 nätter i mars 2024
Svar från Cheryl C. 31 mars 2024
We're thrilled to hear that you had a pleasant 3-day stay! If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We're here to ensure you have a wonderful experience whenever you stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!

10/10 Fantastiskt

toshiki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front staff was very nice and professional. Thank you so much, Ms. May! The room was very spacious. The location was very good. As usual as Embassy's group, they served awesome breakfast!
Bodde här 2 nätter i mars 2024
Svar från Cheryl C. 31 mars 2024
Toshiki, we're delighted to hear that you had a positive experience during your stay with us! Ms. May will be thrilled to receive your appreciation. It's great to know that you found the room spacious, enjoyed the convenient location, and appreciated our delicious breakfast offerings. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay!

10/10 Fantastiskt

Della

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was wonderful
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 31 mars 2024
Della, we're thrilled to hear that you enjoyed our breakfast offerings! Providing a delicious and satisfying breakfast is one of our top priorities, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another wonderful breakfast experience!

6/10 Okej

Lilit

Gillade: Renlighet
Bodde här 4 nätter i mars 2024
Svar från Cheryl C. 31 mars 2024
Thank you for your rating, Lilit! We hope you'll visit us again and give us an opportunity to earn a higher rating!

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Microwave doesn’t work in room 606.
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 31 mars 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the microwave not working in room 606. Our maintenance team will be notified immediately to address and resolve the issue. Thank you again!

6/10 Okej

Kelly

Affärsresenär
Gillade: Renlighet
Pelaton bike in gym is broken. I found some ants in my room crawling on desk.
Bodde här 3 nätter i mars 2024
Svar från Cheryl C. 29 mars 2024
Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the broken Peloton bike in the gym and the presence of ants in your room. We will address these concerns promptly to ensure a more comfortable experience for our guests. Your feedback is appreciated, and we hope to welcome you back for a better stay in the future.

8/10 Bra

temeka

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
They only had one set of elevators for a busy weekend crowd. The bathmat in the tub floor needed removing and my mattress pad was stained. Other than the elevator my repairs were fixed promptly. Over all a perfect stay at a decent hotel.
Bodde här 2 nätter i mars 2024
Svar från Cheryl C. 20 mars 2024
Temeka, thank you for sharing your feedback with us. We apologize for the inconvenience caused by the limited elevator availability and the issues with the bathmat and mattress pad. We're glad to hear that the other repairs were addressed promptly and that you had an otherwise enjoyable stay. Your comments will be shared with our team to ensure that we continue to improve and provide a comfortable experience for all our guests. We appreciate your understanding and hope to welcome you back for an even better stay in the future.

10/10 Fantastiskt

Janice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and the beds are super comfortable. Great stay!!!
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 11 mars 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We're thrilled to hear that you enjoyed a clean room and comfortable beds during your visit. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.

10/10 Fantastiskt

Fritz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
love everything about it
Bodde här 1 natt i mars 2024
Svar från Cheryl C. 5 mars 2024
Your kind words made our day, Fritz! Thanks for your review and we hope to have the opportunity to welcome you back soon!

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay as always
Bodde här 1 natt i februari 2024
Svar från Cheryl C. 3 mars 2024
Thanks so much for your excellent rating, Michael! We appreciate your loyalty!

10/10 Fantastiskt

Gavin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mae!!! We wanted to take you home with us forever lol Thank you for all of your smiles and warm greetings every time we seen you! We will definitely be back to see you ☺️ Oh and the hotel was amazing 🤩
Bodde här 3 nätter i februari 2024
Svar från Cheryl C. 1 mars 2024
Thank you so much for your heartwarming message! It brings us immense joy to know that Mae's genuine smiles and warm greetings made a positive impact on your stay. We're thrilled to hear that you enjoyed your time at the hotel and that Mae's hospitality contributed to your positive experience.Your kind words are truly appreciated, and we can't wait to welcome you back for another amazing stay. If there's anything specific you loved about your visit or if you have any preferences for your next stay, please feel free to share them with us. We're here to make your future stays just as wonderful! Looking forward to your next visit with us!

10/10 Fantastiskt

Tracey

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pretty indoors. The fountain and glass elevators were both fun for my kids!
Bodde här 1 natt i februari 2024
Svar från Cheryl C. 27 feb. 2024
Thank you so much, Tracey! We are delighted your family enjoyed your stay and we look forward to welcoming you back the next time you have lodging needs in our area!

10/10 Fantastiskt

Angie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had an amazing stay , clean, beds where great, staff was great
Bodde här 3 nätter i februari 2024
Svar från Cheryl C. 21 feb. 2024
Thank you, Angie!!! We appreciate your compliments and look forward to your next visit with us.

10/10 Fantastiskt

Mahogany

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Great place to stay
Bodde här 2 nätter i februari 2024
Svar från Cheryl C. 20 feb. 2024
Thank you, Mahogany! We are so happy you enjoyed your stay. We look forward to your next visit!

6/10 Okej

Reema

Reste med familj och småbarn, Reste med familjen
Gillade inte: Boendets skick och faciliteter
The property was very outdated. The walls in the rooms have that old fashioned popcorn texture, the carpet was old and stained and the room was very dimly lit with lamps and limited overhead lighting.
Bodde här 2 nätter i februari 2024
Svar från Cheryl C. 20 feb. 2024
Hi Reema! Thank you for sharing your observations about your stay. We appreciate your feedback and apologize for any inconveniences you encountered. We take your comments seriously and will use them to address areas that need improvement. Our goal is to provide a comfortable and welcoming environment for our guests, and we regret falling short of your expectations on this occasion. If your travels bring you back to our area, we hope you might consider giving us another opportunity to provide a more positive experience

8/10 Bra

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Property is ok, starting to need a major renovation though. Feels low light in general. Staff was friendly. Breakfast was solid, I had expected more given the reviews.
Bodde här 1 natt i februari 2024
Svar från Cheryl C. 16 feb. 2024
Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive comments about our friendly staff and exceptional breakfast. We also take note of your observation regarding the need for a major renovation, and we'll share this with our management team for consideration. We strive to continuously improve our offerings, and your input is valuable in that process. If you have any further suggestions or specific areas you feel could be enhanced, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future.

8/10 Bra

Melissa, Atlanta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Cheryl C. 8 feb. 2024
Thank you, Melissa! We hope you'll visit us again soon.

10/10 Fantastiskt

Allison

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the indoor pool the breakfast and the decor. The environment was very relaxing
Bodde här 2 nätter i februari 2024
Svar från Cheryl 7 feb. 2024
Thank you for your excellent rating, Allison! We are so glad you enjoyed your stay and we hope to have the pleasure to welcome you back soon!

8/10 Bra

Alice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Cheryl C. 5 feb. 2024
Thanks for your 4 star rating, Alice!

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff at this hotel are very friendly and helpful. The breakfast staff particularily were excellent! Great stay!
Bodde här 5 nätter i januari 2024
Svar från Cheryl C. 5 feb. 2024
Donald, we are so happy you enjoyed your stay! We will be sure to let our team members know of your compliments. We appreciate your loyalty!

10/10 Fantastiskt

Bradley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Elevators are super slow. Other than that was a great stay.
Bodde här 2 nätter i januari 2024
Svar från Cheryl C. 30 jan. 2024
Thank you, Bradley. We are delighted you enjoyed your stay and look forward to welcoming you back on your next visit to Alpharetta.

8/10 Bra

Jeffrey

Gillade: Renlighet
It may have been bad luck but I had Two days of extremely loud Television. The walls were thin. Nice staff, nice breakfast. Good location
Bodde här 2 nätter i januari 2024
Svar från Cheryl C. 30 jan. 2024
Thank you for taking the time to share your experience with us. We apologize for the inconvenience caused by the noise disturbances during your stay. We're glad to hear that you found our staff friendly, enjoyed the breakfast, and appreciated the location. We appreciate your loyalty and hope you'll be back soon.

10/10 Fantastiskt

Duong

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Cheryl C. 30 jan. 2024
Thanks for your excellent rating! We are so happy you enjoyed your stay, Duong, and hope to welcome you back in the near future.

4/10 Dåligt

kyle

Affärsresenär, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The property was nice & quiet. The coffee was old in the afternoons during our stay. The bathroom need to be cleaned a second time when we checked in & the beds in 216 were oddly hard, not unreasonable. I did request late check out on a Monday. Their direct website states late checkout is $0 yet for a 4pm checkout I was demanded contrary to their website to pay a full night. The evening staff stated it would be $50 which falls into a typical $25 per hour charge. Their lack of consistency & the poor attitude when I quoted what their site states was disrespectful.
Bodde här 3 nätter i januari 2024
Svar från Cheryl C. 28 jan. 2024
Hi Kyle. Thank you for choosing to stay with us and taking the time to share your feedback. We apologize for the inconsistencies you encountered during your stay, including the issues with the coffee, bathroom, and the miscommunication about the late checkout fee. Typically late check out is based on availability and complimentary late check out until 4pm is for diamond members only. Again, this is based on availability. We appreciate you bringing these matters to our attention, and we will address them with our team to ensure a more consistent and pleasant experience for our guests.

10/10 Fantastiskt

Alexander

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place as advertised
Bodde här 3 nätter i januari 2024
Svar från Cheryl C. 28 jan. 2024
That you for your excellent rating and review, Alexander!

6/10 Okej

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Cheryl C. 23 jan. 2024
Hi Brian, we are disappointed we didn't earn a higher rating but we hope to have the opportunity to earn your loyalty on a future visit!

10/10 Fantastiskt

Chioma

Bodde här 2 nätter i januari 2024
Svar från Cheryl C. 23 jan. 2024
We are so happy you enjoyed your stay, Chioma! We hope you'll be back in the near future. Thanks again!

10/10 Fantastiskt

Donna, Greenville

Reste i grupp, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
May who handled our check in etc was great. Probably the best ever
Bodde här 1 natt i januari 2024
Svar från Cheryl C. 19 jan. 2024
Thanks for sharing your experience here! We are delighted May provided you with excellent service and we look forward to welcoming you back soon!

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Cheryl C. 15 jan. 2024
We are so happy you enjoyed your time with us, Christopher and we hope you'll be back soon.

10/10 Fantastiskt

Kenya

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Cheryl C. 11 jan. 2024
Thanks for your excellent rating, Kenya!

4/10 Dåligt

Christina

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Disappointed in my stay. The AC would not blow cold. It wasn’t blowing hot but it wasn’t blowing cold either making it impossible to sleep in a hot room for two nights.
Bodde här 2 nätter i januari 2024
Svar från Cheryl C. 11 jan. 2024
Christina,we apologize for the inconvenience with the AC during your stay. Your feedback is important, and we regret the impact it had on your experience. We will address this issue to ensure improvements in our services. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back soon for a more enjoyable stay.

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Cheryl C. 8 jan. 2024
Thanks for your outstanding rating, Joseph! We hope to have the pleasure of welcoming you back to our hotel soon. Thanks for your loyalty!

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
The hotel was beautiful, we were in room 402. However, our room had an old raisin in the pullout bed, which made us wonder if the sheets had been changed. The bottom of the bathroom door was warped and looked like it has water damage, and wouldn’t close fully bc of it. Everytime the ac/heat kicked on, the fan made a horrible screeching noise, it was so loud. It was awful! Kept us awake most of the night. We were there less than 24 hours, and had a baby with us, so changing rooms wasn’t an option as the baby was already asleep when we realized what it was doing. The toilet ran continuously, we had to mess with it after the children used the bathroom so it would stop running. We came for the pool and it was so miserably cold, it was hard for the older kids to enjoy bc it was so cold. We had a good time, enjoying each others company, but there were for sure some maintenance issues that need to be resolved
Bodde här 1 natt i januari 2024
Svar från Cheryl C. 8 jan. 2024
We appreciate your feedback and apologize for the maintenance issues you encountered during your stay. Your comments are valuable, and we will address these concerns to ensure a more comfortable experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.

8/10 Bra

Daphine

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
My husband and I have stayed at this property many times in the last 10 years. The pool is great, rooms large and comfortable and the breakfast and evening reception wonderful. But..the rooms are showing a lot of wear and tear. The carpet in our room was stained in numerous places and the couch looked stained and dirty. The most inconvenient was having to visit the front desk 2 times before getting 2 key cards that would open the door.The experience was not up to previous visits.I think on next visit to Alpharetta we will try a new hotel. There are many choices in the area.
Bodde här 4 nätter i december 2023
Svar från Cheryl C. 5 jan. 2024
We appreciate your loyalty and feedback, Daphine. We apologize for the inconvenience you faced during your recent stay. Your concerns about room conditions and key card issues have been noted, and we're actively working to address these issues. We value your patronage and hope to have the opportunity to provide you with an improved experience in the future.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spectacular Hotel
Awesome Hotel. Best breakfast ever! Room was Excellent!!
Bodde här 1 natt i december 2023
Svar från Cheryl C. 5 jan. 2024
We appreciate your compliments, John and are delighted you enjoyed your stay. Thank you for your loyalty and we hope to welcome you back in the near future!

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family GetTogether
Bodde här 1 natt i december 2023
Svar från Cheryl C. 5 jan. 2024
Hi Robert! We are delighted your family had a wonderful get together at our hotel. We appreciate your review and we hope you'll be back soon!

8/10 Bra

Linda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A really great stay
The hotel stay was magnificent.
Bodde här 1 natt i december 2023
Svar från Cheryl C. 5 jan. 2024
We love hearing rave reviews! Thanks so much, Linda!

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel and it’s amenities were great.
Bodde här 4 nätter i december 2023
Svar från Cheryl C. 28 dec. 2023
We appreciate your outstanding review, Linda! Thank you and we hope to see you again soon.