Exteriör

Recensioner av Hotel Indigo Atlanta Downtown, an IHG Hotel

4 out of 5
Hotel Indigo Atlanta Downtown, an IHG Hotel
230 Peachtree Street NW, Atlanta, GA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1022 av 1499 recensioner" "
8 - Bra i betyg. 290 av 1499 recensioner" "
6 - Okej i betyg. 104 av 1499 recensioner" "
4 - Dåligt i betyg. 42 av 1499 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 1499 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Fredrik

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i juni 2022
Svar från Vincent H - Assistant General Manager 24 juni 2022
Thank you!

10/10 Fantastiskt

stewart, Wildwood

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Very good service by all staff, very quiet, very good food at breakfast. Not crowded at all on our visit.
Bodde här 3 nätter i april 2024
Svar från Stephen H 30 apr. 2024
Thank you so much for sharing your experience with us! We hope you will think of us first the next time you visit Downtown Atlanta!

10/10 Fantastiskt

victor

Affärsresenär, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i april 2024
Svar från Vincent H - Assistant General Manager 27 apr. 2024
Thank you you for your review of your stay, Victor. We hope that you enjoyed our hotel and our neighborhood. We invite you to come back and visit us again soon.

10/10 Fantastiskt

Liliana, RIVERBANK

Gillade: Renlighet och boendets skick och faciliteter
Nice hotel
Bodde här 2 nätter i april 2024
Svar från Stephen H 23 apr. 2024
Thank you sharing your thoughts, Liliana!

10/10 Fantastiskt

Bernard

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Paper on the ground in front of the property. And the morning clerk judging me because I was with a young woman which was my daughter which is none of her business
Bodde här 3 nätter i april 2024
Svar från Stephen H 23 apr. 2024
We appreciate your staying with us, Bernard!

10/10 Fantastiskt

Victoria

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Stephen H 17 apr. 2024
Thank you for the review, Victoria!

10/10 Fantastiskt

Anuoluwapo

Bodde här 1 natt i april 2024
Svar från Stephen H 1 maj 2024
Thank you for sharing your experience with us! We hope we will be your first choice the next time your travels lead you to Downtown Atlanta!

8/10 Bra

Ferris

Very clean hotel
Bodde här 1 natt i april 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Ferris,Thank you for your review of your stay at hotel. We appreciate you recognizing the cleanliness of the hotel. We have the best Housekeeping staff in the industry. We hope you visit us again soon.

4/10 Dåligt

Monica Aime

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Servicio malo está lleno de indigentes mala ubicación de la habitación, te cobran de más por el depósito y no hacen ningún esfuerzo por apoyarte
Bodde här 4 nätter i mars 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Monica Aime,We apologize that things didnt go well during your stay. We hope to turn this around on a future stay.

10/10 Fantastiskt

David, Mint Hill

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
David, thank you for taking time to review your stay with us. We appreciate the 5 out of 5!

10/10 Fantastiskt

Devin

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very nice property. Conveniently located to restaurants, stores, etc. Staff was friendly and dining options/bar was a plus!!!
Bodde här 1 natt i februari 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Thanks for the 5 out of 5 review, Devin!

8/10 Bra

Shanae

Bodde här 3 nätter i mars 2024
Svar från Stephen H 23 apr. 2024
Thank you for completing a review, Shanae!

8/10 Bra

Brandy Michelle

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
It was a great stay! The staff was amazing!
Bodde här 2 nätter i mars 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Brandy Michelle,Thank you for stayiing with us! We appreciate the positive words about our staff. Come back and visit soon.

10/10 Fantastiskt

Sury

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Close to everything and a 10 min walk from the aquarium. The only thing is it looks like they allow dogs and there was one next to our room that would not stop barking. Not a service dog because we know how behaved service dogs can be.
Bodde här 2 nätter i mars 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Sury, thank you for staying with us. It appears that you had a nice time exploring our neighborhood. We are sorry about the dog barking nearby. Always let us know and we will reach out the dogs owners. Thank you for staying with us!

10/10 Fantastiskt

Kathryn

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
From the moment we entered the Hotel Indigo, we were warmly welcomed by the staff. The front desk staff, the restaurant staff, the valet guys and everyone we met in the hotel were all so friendly and really seemed to enjoy working at Hotel Indigo. The hotel is conveniently located within walking distance to Centennial Park, many great restaurants and local transportation. Rooms were spacious with comfortable beds. We truly enjoyed our visit to Atlanta and our stay at the Hotel Indigo.
Bodde här 6 nätter i mars 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Kathryn,Thank you for taking time to complete such an awesome review of your stay. We appreciate your business. We hope that you visit us here at Hotel Indigo Atlanta Downtown again soon.

8/10 Bra

Matthew

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Hotel was nice. Area around wasn’t great but it’s normal downtown issues.
Bodde här 1 natt i mars 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Thank you for staying with us Matthew. We appreciate your business. As we get closer to the 2026 World Cup, we are excited about all of the beautification projects planned for our neighborhood. We hope to see you again soon!

8/10 Bra

Laurilee

Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely hotel. Fantastic location downtown close to restaurants and shops and most importantly right next door to the train station. Only let down is the loud banging of the bedroom doors, getting to sleep and staying asleep is hard if it’s a busy time around.
Bodde här 2 nätter i mars 2024
Svar från Vincent H - Assistant General Manager 30 mars 2024
Thank you for reviewing your stay with us, Laurilee. We appreciate your business. We apologize for the noise associated with our guestroom doors closing. It is critical that guestroom doors close completely for the safety of our guests. We apologize for the inconvenience.

10/10 Fantastiskt

Constantine

Bodde här 1 natt i mars 2024
Svar från Stephen H 17 apr. 2024
We appreciate you sharing your experience with us, Constantine!

10/10 Fantastiskt

Sylvia

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Our trip to Atlanta was for Passport Services. The Indigo was so conveniently located to the passport office. The staff was friendly. Location was perfect.
Bodde här 1 natt i mars 2024
Svar från Stephen H 25 mars 2024
Sylvia, we are so happy to have been able to provide you with comfortable accommodations while you worked with the Passport Office. We understand that this can be a challenging undertaking as the Office is extremely busy. Glad we could contribute to a positive experience!

10/10 Fantastiskt

shlondya

Reste med familjen
Gillade: Renlighet
Great property, just wish the rooms had a fridge if anything...
Bodde här 2 nätter i mars 2024
Svar från Stephen H 25 mars 2024
Hi there, Shylondya!Thank you for the positive comments and review!While the hotel was not designed with minifridges originally, we do have a small number of them available upon request. Additionally, we are working on a property refresh toward the end of the year which will include minifridges in each room. We hear you!

8/10 Bra

Nina

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was very nice! For some reason, we had to be evacuated at 8pm on Saturday for a false alarm. But they didn't tell us it was a false alarm until we noticed no one else was being evacuated and had to go to the front desk to be notified. Luckily, our toddler wasn't asleep yet. You can hear people revving their engines all night and into the morning in front of the hotel, so if you are looking for quiet - this isn't the place. It was nice that they provided ear plugs. First thing in the morning, our room reeked of weed, so that kind of sucked. Otherwise, it was good and close to the aquarium and children's museum.
Bodde här 1 natt i mars 2024
Svar från Stephen H 25 mars 2024
Hi Nina!Thank you for taking the time to share your experience with us! We value the good and the not-so-good comments from our guests as we continuously seek improvement.We acknowledge that downtown Atlanta can be a lively spot. All of our guests have different tolerance levels for noise which is why we do provide complimentary earplugs. Ultimately, we want our guests to get the best sleep possible. The smell you experienced is quite rare at this hotel versus many others. We are sorry to hear you were inconvenienced by this occurrence as well as the false alarm. We believe they may have been tied together as some folks differentiate vaping and "smoking"; however, the results are the same for smell and fire safety systems. Our sincerest apologies for these inconveniences.

8/10 Bra

Michael, McDonough

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Great customer service and super clean
Bodde här 1 natt i mars 2024
Svar från Stephen H 25 mars 2024
Thank you, Michael, for the kind comments in recognition of the efforts our team puts forth by our team. We hope you'll choose us again.

10/10 Fantastiskt

Shelly

Gillade: Renlighet och boendets skick och faciliteter
This is my second time staying at this property. Love this place!
Bodde här 1 natt i februari 2024
Svar från Stephen H 25 mars 2024
Hi, Shelly! We couldn't be prouder to receive such glowing remarks. Thank you for taking the time to share and trusting us with your hotel needs!

8/10 Bra

Kasinda, Marina

Bodde här 2 nätter i mars 2024
Svar från Vincent H - Assistant General Manager 9 apr. 2024
Kasinda, Thank you for taking the time to review your stay with us. We appreciate your business.

10/10 Fantastiskt

Ravenon

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Vincent H - Assistant GM 13 mars 2024
Thank you.for the 5 out of 5 review, Ravenon!

10/10 Fantastiskt

Wendy

Bodde här 2 nätter i februari 2024
Svar från Stephen H 25 mars 2024
Thank you for the 5, Wendy! Glad we exceeded your expectations!

8/10 Bra

Erin, Tallassee

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Vincent H - Assistant General Manager 4 mars 2024
Thank you for the 4 out of 5 review, Erin!

10/10 Fantastiskt

Dacia

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I absolutely loved this hotel! It was extremely clean, easy check in process. I was able to get an early check in. Staff was friendly. The room was amazing, beds, and pillows comfy. Downtown is filled with a lot of homeless people unfortunately. My only complaint is the cost for parking being $50 a night. That cost is extremely outrageous especially being valet is the only parking available if you don’t find any parking along the street. Other than that the hotel itself is great!
Bodde här 1 natt i februari 2024
Svar från Vincent H - Assistant General Manager 2 mars 2024
We appreciate you taking time to review your stay at our hotel. We are pleased to see that you enjoyed it. We invite you to come back and visit us anytime. Take care!

10/10 Fantastiskt

Mary

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Vincent H - Assistant General Manager 4 mars 2024
Thank you for the 5 out of 5 review, Mary!

10/10 Fantastiskt

Jimmy

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
The female staffer that check my and wife in can’t find our reservations for some reason. It took about 15 or 20 minutes to get checked in.
Bodde här 1 natt i februari 2024
Svar från Vincent H - Assistant General Manager 2 mars 2024
We apologize for the delay in finding your reservation. We are glad that we located it. Thank you for the 5 out of 5 review!

10/10 Fantastiskt

DeAnna

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Vincent H - Assistant General Manager 2 mars 2024
Thank you for the 5 out of 5 review!

10/10 Fantastiskt

Kim-Keta

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Vincent- Assistant GM 1 mars 2024
Thank you for staying with us, Kim-Keta!

10/10 Fantastiskt

Melisa

Bodde här 1 natt i februari 2024
Svar från Vincent- Assistant GM 1 mars 2024
Thank you for staying with us, Melisa!

10/10 Fantastiskt

Jonathan

Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location, very nice property. Staff are kind and helpful.
Bodde här 1 natt i februari 2024
Svar från Vincent H - Assistant GM 29 feb. 2024
Thank you for your business, Jonathan! We are pleased that everything went well.

10/10 Fantastiskt

Nicole, Pearland

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Thomas was amazing! Everyone we encountered at the front desk was friendly and helpful. The room was clean. The AC was cold. The shower was modern. The location was great - CVS across the street, several restaurants nearby, and walkable to a few fun spots. I would definitely stay at this hotel again.
Bodde här 2 nätter i februari 2024
Svar från Vincent H - Assistant GM 29 feb. 2024
Thanks for your kind words Nicole! We appreciate your business. We hope to see you again soon.

10/10 Fantastiskt

Abdul

Bodde här 1 natt i februari 2024
Svar från Stephen H 25 mars 2024
We are humbled by your 5 out of 5 review, Abdul! Thank you for sharing your experience!

2/10 Väldigt dåligt

Lulu

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The breakfast service was beyond terrible. The key card stopped working. They changed our room to a double queen from a single king with no view at all… just the side of a building…terrible
Bodde här 3 nätter i februari 2024
Svar från Vincent H - Assistant General Manager 4 mars 2024
Thank you for taking time to review your stay. We apologize for the experience was not as good as expected. We will review details with our team and work to insure a better experience in the future.

10/10 Fantastiskt

Carolyn

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Checking in was easy and fast. Costumer service was excellent. The food was great. The hotel was clean, nice, and quiet. I will definitely stay here again.
Bodde här 1 natt i februari 2024
Svar från Stephen H 26 feb. 2024
Thank you for sharing your experience and your kind words!

10/10 Fantastiskt

Michele

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was excellent, clean, comfortable, spacious, and updated. Definitely recommend.
Bodde här 1 natt i februari 2024
Svar från Stephen H 26 feb. 2024
We are glad you enjoyed your stay with us!

10/10 Fantastiskt

Tiffany

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
This hotel was really nice .. I booked last minute and I was ver impressed!!
Bodde här 2 nätter i februari 2024
Svar från Stephen H 26 feb. 2024
Thanks, Tiffany, for your compliments! Our team loves to hear we exceeded expectations!

10/10 Fantastiskt

Susan

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The Hotel Indigo is a fresh, modern hotel. The rooms are comfortable and spacious. The lobby and gathering areas are bright and lively. Staff are exceptional, accommodating, and helpful. This was all very needed after Expedia botched our initial reservation, which was already paid and I had electronically checked in. We had driven 6 hours and was checking in at 10pm for a 7am marathone only to be told that Expedia overbooked travelers at the original hotel. The representative even lied to me about those circumstances. Thank goodness for Hotel Indigo and the wonderful staff who took care of me and my family with kindness.
Bodde här 1 natt i februari 2024
Svar från Stephen H 26 feb. 2024
Thrilled we could turn a challenging situation into a memorable experience!

10/10 Fantastiskt

Jaleesa

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Stephen H 26 feb. 2024
Thank you for the positive survey, Jaleesa!

6/10 Okej

Omolara

Bodde här 2 nätter i februari 2024
Svar från Vincent H - Assistant GM 29 feb. 2024
We apologize that we didnt meet your expectation. We hope that you expressed your concerns to a staff member before departing. We hope to have the opportunity to serve you in the future.

10/10 Fantastiskt

Momolu

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Nice
Bodde här 3 nätter i februari 2024
Svar från Stephen H 26 feb. 2024
We appreciate the kind words, Momolu!

10/10 Fantastiskt

ANTHONY

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean, unique room layout, great customer service
Bodde här 1 natt i februari 2024
Svar från Stephen H 26 feb. 2024
Appreciate the positive review, Anthony!

6/10 Okej

Julian

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
😒
Bodde här 1 natt i februari 2024
Svar från Vincent H - Assistant GM 29 feb. 2024
We apologize that we didnt meet your expectation. We hope that you expressed your concerns to a staff member before departing. We hope to have the opportunity to serve you in the future.

8/10 Bra

Chelsea

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Vincent H - Assistant GM 29 feb. 2024
Thanks for staying with us, Chelsea!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Girl's Trip
Great location. Staff were friendly and provided great customer service. Hotel was clean and modern.
Bodde här 3 nätter i januari 2024
Svar från Stephen H 26 feb. 2024
We love hosting Girls' Trips and delivering a 10 out of 10! Thank you for sharing!

10/10 Fantastiskt

Susan

Bodde här 1 natt i januari 2024
Svar från Vincent H - Assistant GM 29 feb. 2024
Thanks for staying with us, Susan!

10/10 Fantastiskt

Carlos

Gillade: Renlighet och boendets skick och faciliteter
Customer service and breakfast was very good.
Bodde här 2 nätter i januari 2024
Svar från Vincent H - Assistant GM 29 feb. 2024
Thanks for staying with us, Carlos!