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Recensioner av Hyatt Regency Atlanta Perimeter at Villa Christina

4 out of 5
Hyatt Regency Atlanta Perimeter at Villa Christina
4000 Summit Boulevard, Atlanta, GA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 592 av 1000 recensioner" "
8 - Bra i betyg. 211 av 1000 recensioner" "
6 - Okej i betyg. 88 av 1000 recensioner" "
4 - Dåligt i betyg. 47 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 62 av 1000 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Dea

Reste med familjen
Gillade: Boendets skick och faciliteter
Bodde här 9 nätter i oktober 2023
Svar från Hotelmgmt 24 okt. 2023
Dea, we appreciate your positive rating and hope to see you again soon for another great stay!

2/10 Väldigt dåligt

Bettina

Reste med familj och småbarn, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Teppich absolut dreckig. Für den preis vom Hotel wirklich traurig! Service-dog dabei, Mitarbeiter nicht sehr begeistert!
Bodde här 1 natt i april 2024
Svar från HotelMgmt 24 apr. 2024
Bettina, we're concerned to learn about your experience, as it's clear we fell short of the high standards we've set for our service and accommodations during your stay. We will be taking steps to address the issue with the carpet and ensure every guest receives the warm hospitality they deserve moving forward. We sincerely apologize for your frustration and hope to have another chance to regain your trust in the future.

10/10 Fantastiskt

Bri

Gillade: Renlighet och boendets skick och faciliteter
Wonderful will come again! Thank you
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 22 apr. 2024
Bri, it's incredibly rewarding to hear that you had a great stay and plan to return! Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina. We're already looking forward to your next visit!

8/10 Bra

An

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I’ve been staying at this hotel several times. Overall, it was a good hotel. The reason I didn’t give it 5 stars is because my room was not very clean when I came this time.
Bodde här 3 nätter i mars 2024
Svar från HotelMgmt 22 apr. 2024
An, thank you for your loyalty to the Hyatt Regency Atlanta Perimeter at Villa Christina! While we're glad you've had positive experiences overall, we sincerely regret to learn about the cleanliness issue you encountered during your most recent visit. Your feedback is invaluable, and we will take immediate steps to address this with our housekeeping team. We hope to have the opportunity to exceed your expectations during your next stay.

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i april 2024
Svar från HotelMgmt 18 apr. 2024
It is rewarding to read your stay with us at Hyatt Regency Atlanta Perimeter at Villa Christina was impeccable all around, Thomas. We hope to be your first choice whenever you are back in town!

10/10 Fantastiskt

Leondria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från HotelMgmt 18 apr. 2024
Your perfect score and kind words are greatly appreciated, Leondria. All of us at Hyatt Regency Atlanta Perimeter at Villa Christina hope you can return soon to enjoy more of our luxuries and comforts!

2/10 Väldigt dåligt

Shemeka

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The restaurant was closed my entire trip which means I had to leave the hotel frequently to get food . They don’t have room service . You have to go down to order food and drinks at the restaurant that is not open . I had one single wash cloth in my room which is insane . It’s just somewhere I will never return . The caribean woman at the front is very rude . I’m just over this hotel . Me and my guest will not be returning or make any recommendations
Bodde här 3 nätter i april 2024
Svar från HotelMgmt 17 apr. 2024
Shemeka, we apologize for the shortcomings during your recent stay. We understand the inconvenience caused by the restaurant closure and the lack of proper linens in your room. We will discuss this with housekeeping to enhance the service and work with our reception team to ensure every guest is treated with the warmth and respect they deserve. We hope you'll give us another chance to provide you with a more enjoyable visit in the future. Thank you for your valuable feedback.

4/10 Dåligt

Deqa

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Good location but the rooms need some updating and maintenance. No complimentary water in the room, no complementary coffee in the main entrance by the restaurant in the morning. Small closet in the room 3-4 hangers, by 10am they leave you a note saying you missed your housekeeping service; I can on and on. Didn’t like it and won’t return!
Bodde här 3 nätter i april 2024
Svar från HotelMgmt 17 apr. 2024
Deqa, while we're glad you enjoyed our location, we sincerely apologize for any inconvenience you experienced. Please note that each guest room is stocked with supplies for complimentary coffee, and we regret if this wasn't to your preference. We appreciate your comments about our housekeeping schedule and areas needing updates, and we will address these concerns promptly. Please consider giving us another chance to exceed your expectations during your next visit to the area.

8/10 Bra

Janet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My family and I had a great time.The staff was very friendly and the hotel was always clean. Will definitely go back again.
Bodde här 5 nätter i april 2024
Svar från HotelMgmt 16 apr. 2024
Janet, it's terrific to hear that our friendly service and pristine property surpassed your expectations! Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina. We can't wait to have you back for another wonderful experience soon!

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Hotelmgmt 10 apr. 2024
Thank you for your five-star rating, Nancy! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Fantastiskt

Rashun

Bodde här 2 nätter i april 2024
Svar från Hotelmgmt 27 apr. 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Rashun.

10/10 Fantastiskt

NA RANG

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's very safe!
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 8 apr. 2024
Thank you for highlighting the safety of our property! We're delighted to know that you felt secure and well-cared for during your visit. Hopefully, you'll return for another five-star experience soon at the Hyatt Regency Atlanta Perimeter at Villa Christina!

8/10 Bra

Satyaraju

Gillade: Renlighet, personal och service och boendets skick och faciliteter
High
Bodde här 1 natt i april 2024
Svar från Hotelmgmt 6 apr. 2024
Thank you for your review. We hope to host you again soon here at Hyatt Regency Atlanta Perimeter at Villa Christina!

10/10 Fantastiskt

Philip

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only thing I didn’t like were the floor tiles in the shower.
Bodde här 3 nätter i mars 2024
Svar från HotelMgmt 3 apr. 2024
We're glad to hear that your stay was generally positive, but we regret that the floor tiles in the shower did not meet your expectations. We appreciate you pointing out this detail, as it helps us focus on areas that might need improvement or updating. Your comfort and satisfaction are important to us, and we will certainly consider your feedback as we continually strive to enhance our guest experience. We look forward to welcoming you back and hope to exceed your expectations in all aspects of your next stay.

6/10 Okej

Sheneak

Reste med sin partner
Gillade: Boendets skick och faciliteter
Staff is somewhat friendly. It appears their only friendly because its required. It appears as though they really don't want to be bothered by will assist you when needed. I'm not sure who cooks there but breakfast in disgusting. Definitely should find a new cook. Its either over cooked or under cooked. Cleaning staff are kind.
Bodde här 4 nätter i mars 2024
Svar från HotelMgmt 3 apr. 2024
Thank you, Sheneak, for taking the time to share your observations and experiences. We are glad to hear that you found our cleaning team warm and attentive, but we are concerned about your perception of the overall friendliness and authenticity of our service team. We aim for all our staff to be welcoming and attentive, so we will look into this matter to ensure our service standards are consistently met with sincerity. Additionally, we take your comments about the breakfast very seriously and will review our culinary team's performance to improve the quality of the meals we offer. We hope to have the opportunity to provide you with a more enjoyable and satisfying stay in the future.

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was pleasant and cly
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 3 apr. 2024
We loved hosting you here at Hyatt Regency Atlanta Perimeter at Villa Christina and are proud to learn you enjoyed your overall stay! We hope you will be choosing us whenever you are in town, Patrick!

10/10 Fantastiskt

Roger

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything about the entire staff was excellent
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 4 apr. 2024
We are grateful for your generous compliments about our team here at Hyatt Regency Atlanta Perimeter at Villa Chrisinta. It makes us proud to learn they contributed tremendously to your positive experience and we cannot wait to celebrate them for a job well done! We hope to impress you again in the future, Robert!

6/10 Okej

Raul

The walls in this property are paper thin and can hear everything in the next room through the vents. The room next to us were partying till late at night and fighting over the phone early so sleep was limited!!
Bodde här 4 nätter i mars 2024
Svar från HotelMgmt 3 apr. 2024
Raul, we apologize for the discomfort caused by the noise from neighboring rooms. The peace and rest of our guests are paramount, and it is clear that we need to address the sound insulation more effectively. We will look into ways to improve and ensure that our guests can enjoy a quiet and restful environment. We hope to have the opportunity to regain your trust and offer a better experience in the future.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hotelmgmt 3 apr. 2024
Michael, receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

10/10 Fantastiskt

LASHONDA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quite
Svar från HotelMgmt 1 apr. 2024
Lashonda, thank you for your feedback. We're pleased to hear that you found your stay peaceful. We strive to provide a peaceful environment for all our guests, and we're glad we met your expectations in this regard. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to welcome you back again soon!

8/10 Bra

Freddie

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Hotelmgmt 31 mars 2024
Thank you for taking the time to rate your stay, Freddie. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 Fantastiskt

Lekevious

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location
Bodde här 2 nätter i mars 2024
Svar från HotelMgmt 21 mars 2024
Lekevious, it's great to hear our location was ideal for you. We're eager to welcome you back for another perfect visit at the Hyatt Regency Atlanta Perimeter at Villa Christina!

8/10 Bra

Jean

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place needs some upkeep regarding wear and tear.
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 18 mars 2024
Jean, we're happy to hear you enjoyed your stay, though we apologize if any areas of our property fell short of expectations. We're continually working to make improvements and ensure the best experience possible for our guests, and your feedback is valuable in that process. We hope to welcome you back soon and win you over completely.

10/10 Fantastiskt

T'kayah

Bodde här 1 natt i mars 2024
Svar från Hotelmgmt 7 apr. 2024
Thank you for your five-stars, T'kayah. We look forward to your return and hope it's soon!

10/10 Fantastiskt

Markesa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My stay was great. Hotel was nice and conveniently located
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 18 mars 2024
We're grateful for your positive review, Markesa! It's wonderful to know that you enjoyed your time with us and found our location convenient. It will be a pleasure to host you again soon at the Hyatt Regency Atlanta Perimeter at Villa Christina.

8/10 Bra

Brittany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was overall nice. We were very happy with the size and cleanliness of our room. There were a couple of ladies at the front desk that were very nice and welcoming. (I wish I remembered their names.) And then there were some at the desk who didn’t even greet us, it did not ruin our stay though, we would stay here again.
Bodde här 4 nätter i mars 2024
Svar från HotelMgmt 18 mars 2024
Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina for your recent stay, Brittany! We're glad to hear that you had a pleasant experience and were satisfied with your room's size and cleanliness. We apologize, however, for the lack of recognition from a few of our team members. We'll address this feedback to ensure a consistently warm welcome for all guests. We look forward to your next stay and hope it's soon!

10/10 Fantastiskt

Jason

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från HotelMgmt 12 mars 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Jason!

10/10 Fantastiskt

Sabrina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am having a great experience so far. Tina and Kiss have been very helpful. Thank you very much
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 11 mars 2024
Sabrina, it's wonderful to hear you're enjoying your experience at the Hyatt Regency Atlanta Perimeter at Villa Christina! Tina and Kiss will greatly appreciate your kind words. We're thrilled to have you with us and look forward to continuing to make your stay memorable!

8/10 Bra

Charisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was nice; however, the shower in the bathroom needs a little attention. The caulking and grout for the tile need to be cleaned better or updated.
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 2 mars 2024
Charisa, thank you for taking the time to share your feedback about your stay with us. We're pleased to hear that you found our property beautiful, but we apologize for the issues you encountered with the shower. Ensuring that all aspects of our guest rooms are in perfect condition is crucial to us. We take your feedback seriously and will address this immediately with our maintenance and housekeeping team to ensure our standards of cleanliness and upkeep are met. We hope to welcome you back in the future, providing a stay that fully meets your expectations in every aspect.

6/10 Okej

Chermecia

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great Customer service
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 26 feb. 2024
Thank you, Chermecia, for taking a moment to recognize our team's service. We're delighted to know we made your stay enjoyable and hope to see you again soon for an even more memorable experience.

8/10 Bra

Sharonda

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in, clean rooms, great staff
Bodde här 2 nätter i februari 2024
Svar från Hotelmgmt 26 feb. 2024
We're thrilled to hear your stay at the Hyatt Regency Atlanta Perimeter at Villa Christina was so seamless and pleasant, Sharonda! Your positive feedback and high rating mean a lot to us. Thank you and we can't wait to see you again soon!

10/10 Fantastiskt

Naomi, Charlotte

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable hotel and great staff. They were friendly, helpful and on top of any concerns. Thank you
Bodde här 2 nätter i februari 2024
Svar från HotelMgmt 15 feb. 2024
Providing personal and attentive service is our goal so we are proud to read our team did that during your recent stay, Naomi. Thank you for taking the time to offer your feedback. We would love to host you again anytime here at Hyatt Regency Atlanta Perimeter at Villa Christina.

10/10 Fantastiskt

Shania

Bodde här 3 nätter i februari 2024
Svar från HotelMgmt 21 mars 2024
It's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Shania.

10/10 Fantastiskt

Kelee

Affärsresenär
Gillade: Bekvämligheter
Nice staff, clean and comfortable room
Bodde här 2 nätter i februari 2024
Svar från HotelMgmt 12 feb. 2024
Kelee, thank you for acknowledging our dedicated staff and the cleanliness and comfort of your room. We're delighted to know you had a pleasant stay! Please allow us to welcome you back soon to the Hyatt Regency Atlanta Perimeter at Villa Christina.

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 12 feb. 2024
Thank you for your positive feedback, John! We're so glad you enjoyed your time with us. We hope to see you again soon for another great stay at the Hyatt Regency Atlanta Perimeter at Villa Christina!

8/10 Bra

pamela, Atlanta

Reste i grupp
Gillade: Renlighet och personal och service
Very basic room. No USB ports and some wall outlets did not work. Strikes me as an older property that has been well maintained. Service desk staff is ridiculously polite and professional and helpful. Absolutely love the location.
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 12 feb. 2024
Pamela, thank you for your feedback. We're sorry about the inconvenience with your room's amenities but glad you enjoyed our excellent service and prime location. Please know that your comments will be addressed promptly by our maintenance team. We look forward to another chance to impress you completely during your next visit to the area.

8/10 Bra

Shaun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Hotelmgmt 7 feb. 2024
Thank you for rating your stay, Shaun! We hope to be your preferred property whenever your travels bring you to the area.

8/10 Bra

Garrett

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was very nice, just a little too far away from more action for me. I could see how others would definitely like being away from crowded area - i just happen to like them when thy are crowded.
Bodde här 2 nätter i januari 2024
Svar från Hotelmgmt 10 feb. 2024
Thank you, Garrett, for sharing your thoughts on your recent stay. It's great to hear that you found your experience wonderful, even though the location was a bit further from the areas you preferred. Your perspective highlights the diversity of guest preferences, with some enjoying the tranquility away from the crowds and others, like yourself, seeking the vibrancy of more populated areas. We appreciate your understanding and the insight that our location offers a peaceful retreat, which might be exactly what others are looking for. We hope to have the opportunity to welcome you back in the future, perhaps exploring different ways to connect you with the lively experiences you enjoy. Thank you again for choosing to stay with us and for your valuable feedback.

8/10 Bra

Adebola

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful, quiet, and neat
Bodde här 2 nätter i februari 2024
Svar från HotelMgmt 7 feb. 2024
Thank you, Adebola, for choosing to stay with us at the Hyatt Regency Atlanta Perimeter at Villa Christina! We're thrilled to hear that you enjoyed our tranquil surroundings and beautiful property. It will be our pleasure to host you again soon!

10/10 Fantastiskt

Kimberley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 5 feb. 2024
Kimberley, we're thrilled that you enjoyed your stay! Thank you for choosing us and sharing your five-star review. We can't wait to welcome you back to the Hyatt Regency Atlanta Perimeter at Villa Christina!

2/10 Väldigt dåligt

CTafari

Bodde här 2 nätter i februari 2024
Svar från Hotelmgmt 20 mars 2024
Guest satisfaction is very important to us, CTafari, and it's clear from your rating that we fell short. We hope to have another opportunity to welcome you back for a better experience.

10/10 Fantastiskt

Yina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super friendly staffs
Bodde här 5 nätter i januari 2024
Svar från HotelMgmt 5 feb. 2024
Yina, we're delighted that our team's warm hospitality made your stay enjoyable! It was a pleasure having you as our guest, and we can't wait for your return visit.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is in a Business Park and I guess there were no conferences or much business because it was a ghost town. It was very pretty with trees and outdoor areas, but it was winter. I felt very safe traveling alone. I would use them again. I paid extra for breakfast, but I would skip that next time.
Bodde här 2 nätter i januari 2024
Svar från HotelMgmt 26 jan. 2024
Thank you for your review, Laura. We're glad to hear that you appreciated the setting of our hotel and found the outdoor areas aesthetically pleasing! It's particularly reassuring to know that you felt safe while traveling alone, as guest safety and comfort are our top priorities here at Hyatt Regency Atlanta Perimeter at Villa Christina. Your feedback regarding the breakfast is valuable, and we'll take it into consideration as we continually strive to enhance our services and offerings. We're happy to hear you would choose to stay with us again, and we look forward to providing you with an even better experience on your next visit!

10/10 Fantastiskt

J.Abraham

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Front Office Manager 23 jan. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As always, we want our guests to have the best stay possible where every area of the hotel is clean and of the highest quality. We strive to provide gracious, engaging and caring service. We are glad to see that you had an enjoyable stay with us overall.Receiving feedback is the best approach for our Team in order to achieve our objective of exceeding your expectations. Thank you again and we are looking forward to seeing you again soon.Kind Regards,Dicana-Front Office Manager

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i januari 2024
Svar från HotelMgmt 22 jan. 2024
It was a pleasure to have you stay with us, Wayne! Thank you for sharing your positive feedback and five-star rating. We look forward to hosting you again at the Hyatt Regency Atlanta Perimeter at Villa Christina!

2/10 Väldigt dåligt

Tonika

Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i januari 2024
Svar från Front Office Manager 23 jan. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As always, we want our guests to have the best stay possible where every area of the hotel is clean and of the highest quality. We strive to provide gracious, engaging and caring service. We are sad to see that you did not have an enjoyable stay with us overall.We sincerely appreciate your feedback. Feedback allows us to gain an understanding of our shortcomings and address them appropriately to avoid a recurrence for future guests. Again, please accept our sincerest apology and we hope you will consider staying with us in the future.Kind Regards,Dicana-Front Office Manger

6/10 Okej

Kezia

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
I had a problem a with paying extras for parking and being charged extra for something I can't explain. Having to wait until 1:30 to check in there then that it was overall a good experience. Can you have honey packet to the room for the tea.
Bodde här 1 natt i januari 2024
Svar från Front Office Manager 22 jan. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As always, we want our guests to have the best stay possible where every area of the hotel is clean and of the highest quality. We strive to provide gracious, engaging and caring service. We are glad to see that you had an enjoyable stay with us overall. Although our check in time is at 3:00pm, we do try our best to accommodate early check in if rooms are available. We have shared your comments with our management team and staff.Receiving feedback is the best approach for our Team in order to achieve our objective of exceeding your expectations. Thank you again and we are looking forward to seeing you again soon.Kind Regards,Dicana-Front Office Manager

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom was dirty when we checked in, so they gave us an upgraded room.
Bodde här 3 nätter i januari 2024
Svar från Front Office Manager 20 jan. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As always, we want our guests to have the best stay possible where every area of the hotel is clean and of the highest quality. We strive to provide gracious, engaging and caring service. We are sad to see that you did not have an enjoyable stay with us overall. We're glad to see that our staff made it right by upgrading your room. We have forwarded your comments to our management team and staff. Your specific issues will be reviewed by our Director of Housekeeping so that he can take the necessary steps to correct these issues.We sincerely appreciate your feedback. Feedback allows us to gain an understanding of our shortcomings and address them appropriately to avoid a recurrence for future guests. Again, please accept our sincerest apology and we hope you will consider staying with us in the future.Kind Regards,Dicana-Front Office Manger

8/10 Bra

Stanley

Reste med familjen
Bodde här 2 nätter i januari 2024
Svar från HotelMgmt 18 jan. 2024
Thank you for your 4-star rating! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back, Stanley.

10/10 Fantastiskt

Ronald

Bodde här 4 nätter i januari 2024
Svar från Hotelmgmt 17 jan. 2024
Ronald, your perfect score is a source of great pride for our team! We're so glad you enjoyed every aspect of your stay. Thank you, and we hope to see you again soon!