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Recensioner av La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

2.5 out of 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria
2415 Paces Ferry Rd Southeast, Atlanta, GA

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 422 av 1004 recensioner" "
8 - Bra i betyg. 253 av 1004 recensioner" "
6 - Okej i betyg. 141 av 1004 recensioner" "
4 - Dåligt i betyg. 73 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 115 av 1004 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Karen

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Estaba muy sucio la habitación el aire acondicionado no servia
Bodde här 1 natt i april 2024
Svar från FDM 23 apr. 2024
Karen, we're sorry to hear you experienced this. Our maintenance team would've been happy to help. Thank you for the feedback.

6/10 Okej

Gretchen

Gillade inte: Renlighet
La habitación que me tocó la alfombra estaba empegostada y sucia y había cucarachas no es bueno este hotel sin embargo la atención es bastante buena
Bodde här 1 natt i april 2024
Svar från FDM 23 apr. 2024
Gretche, we appreciate your stay with us. We're sorry for the troubles you encountered. Please rest assured we are taking appropriate measures to handle this. Thank you for the feedback.

8/10 Bra

Leigh

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to Truist Park
Bodde här 2 nätter i april 2024
Svar från FDM 22 apr. 2024
Leigh, we appreciate your stay with us. Come see us again!

2/10 Väldigt dåligt

Elias

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had the most horrific experience at this hotel . The front desk lady named FAY was very unprofessional and rude . She doesn’t know how to deal with customers and her attitude is horrible and customer service for her means nothing . She needs to be fired !! Manager named Dorris too very rude !! . There is a guy who works the night shift too is very rude . They treat their customers like trash and criminals. All these folks above need to go for an attitude check . It’s the worst hotel we have ever stayed at . Customer service means nothing to these people . They think they all god almighty working behind the desk . It’s only the La Quinta . We gave this place a chance but very disappointed. Breakfast sucks !!! This hotel should get an award for the rudest front desk and the rudest MGR.
Bodde här 3 nätter i mars 2024
Svar från FDM 22 apr. 2024
Elias we apologize for your experience. We do our best to provide everyone a great stay.

6/10 Okej

Darnesha

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Didn't like the room only because i booked a suite and it didn't give suite it gave regular room
Bodde här 3 nätter i april 2024
Svar från FDM 17 apr. 2024
Darnesha, thank you for the feedback.

10/10 Fantastiskt

Rosa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från FDM 17 apr. 2024
Rosa we appreciate the rating. Thank you for staying with us.

10/10 Fantastiskt

Tim

Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Vanessa, Horse Shoe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
LOVED being greeted by Tony upon check in!!! He was such a pleasure to talk to about the area! The room (King) was immaculate and nicer than we expected. Biiiig props to La Quinta! We will be back in September for the postponed Braves/Mets game!
Bodde här 1 natt i april 2024
Svar från FDM 12 apr. 2024
Vanessa, we appreciate the positive feedback. We can't wait to see you this fall! Have a great day!

8/10 Bra

Kenshan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good
Bodde här 1 natt i april 2024
Svar från FDM 11 apr. 2024
Kenshan, thank you for the feedback.

10/10 Fantastiskt

Kristin, Abbeville

Bodde här 2 nätter i april 2024

4/10 Dåligt

Jose

Reste i grupp
Gillade: Personal och service
it wasn't any comfortable.
Bodde här 1 natt i april 2024
Svar från FDM 11 apr. 2024
Jose, we're very sorry to hear this. We'd love to know what we can improve on to prevent this from happening. Thank you have a great day.

2/10 Väldigt dåligt

Raven

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
MY stay was not so great,checking in it looks okay downstairs but upstairs loos like a motel!! I left to get some items to clean my room not even 5 mins later I get a call from the hotel saying my room door was open with all of my items was in my room when I left.. when I came back to my room my door was wide open and I can tell my items were moved around after they realized that I was not the one who left the door open ,they didn't even close my room door to my room leaving it open to anyone to go in so I talked to the hotel manager who basically brushed my complaint under the rug I was not satisfied with the results I will never stay there again and I would not refer this hotel to anyone unless its the last hotel on earth
Bodde här 2 nätter i mars 2024
Svar från FDM 18 apr. 2024
Raven, we really apologize you experienced this. This is not something we are known for. Have a great day and again we apologize.

6/10 Okej

Taylor

Bodde här 1 natt i april 2024

10/10 Fantastiskt

jammal, chicago

Bodde här 2 nätter i april 2024
Svar från FDM 9 apr. 2024
Jammal, thank you for your 5 out of 5 rating! We appreciate your stay with us. Have a good day.

10/10 Fantastiskt

Meridy, Hodges

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staffing, great location clean property
Bodde här 1 natt i april 2024
Svar från FDM 8 apr. 2024
Meridy, we greatly appreciate the feedback. Thank you for coming! Have a great day.

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super friendly staff.
Bodde här 1 natt i april 2024
Svar från FDM 8 apr. 2024
Bruce, we thank you for staying with us. We appreciate the feedback.

2/10 Väldigt dåligt

Robin

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Warning. Bed bugs! We were covered in bug bites. Definitely spend a few extra bucks to stay at a nicer, cleaner facility.
Svar från FDM 6 apr. 2024
Robin, we are very sorry to hear you didn't have a good experience. We have never received comments on bed bugs and we have taken your feedback on board. We will handle accordingly. Thank you.

8/10 Bra

Rosemary

Closeness to relatives. The room was too hot and we could not adjust the temperature. It remained at 80 degrees.
Bodde här 3 nätter i mars 2024
Svar från FDM 3 apr. 2024
Rosemary, we appreciate you taking the time to tell us about your experience. For the future you can always let our front desk staff know! We'd be more than happy to assist. Have a good day.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024
Svar från LaQuinta 3 apr. 2024
Thank you for your review!

8/10 Bra

Herbert

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Near Interstate and and mall
Bodde här 2 nätter i mars 2024
Svar från FDM 28 mars 2024
Herbert, Thank you for your stay with us! We appreciate you.

10/10 Fantastiskt

Charles

Bodde här 1 natt i mars 2024
Svar från FDM 17 apr. 2024
Charles thank you for staying with us. We hope to see you again in the future.

2/10 Väldigt dåligt

Jesus

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
As soon as we walked in the room we could tell they barely cleaned it. Room smelled like piss. And there was hair and seemed to be dirt on the sheets. We had to go out and buy our own sheets and disinfectants to even be okay to sleep there.
Bodde här 1 natt i mars 2024
Svar från FDM 28 mars 2024
Thank you for sharing. We will take appropriate measures to have this taken care of and prevent future occurrences.

4/10 Dåligt

Mae

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Disorganized, failed to clean room, and furniture in room was in hazardous condition.
Bodde här 1 natt i mars 2024
Svar från FDM 28 mars 2024
Mae, we apologize your stay wasn't as expected. Thank you for your comments.

8/10 Bra

Sue

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room and building
Bodde här 1 natt i mars 2024
Svar från LaQuinta 21 mars 2024
Thank you for your comments, Sue!

10/10 Fantastiskt

Yolanda

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från LaQuinta 21 mars 2024
Thank you for your review, Yolanda!

8/10 Bra

Desire

Good services but breakfast was terrible
Bodde här 1 natt i mars 2024
Svar från FDM 19 mars 2024
Desire, thank you for your feedback. We are trying to work on our breakfast options. We appreciate your stay with us.

10/10 Fantastiskt

ANTHONY

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value
Bodde här 1 natt i mars 2024
Svar från FDM 19 mars 2024
Anthony thank you for your business!

6/10 Okej

Beverly, Bessemer

Gillade: Personal och service
I waited 30 mins in line to check in but the gentleman was nice and did the best he could with what he had. The rooms weren’t as clean as I would have preferred. The hotel needs to be updated. Reminds me of a motel 6.
Bodde här 1 natt i mars 2024
Svar från FDM 19 mars 2024
Beverly, we're sorry you experienced a bit of wait time. We've been busier than regularly for spring break. We appreciate your feedback.

2/10 Väldigt dåligt

Linda

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Chech in Nightmare!!! 45 minute wait !!! Ridiculous!!! REQUIRED A $100 deposit as a separate transaction. Their computer and credit equipment was super slow. Only one staff person to check in a lobby full of people. Security flash cameras outside gave a very unsafe vibe.
Bodde här 1 natt i mars 2024
Svar från FDM 17 mars 2024
Linda, we're sorry you experienced a wait during check in. We do apologize for that as we've been very busy lately for spring break season. Our skycams on the outside premises are for security purposes. Thank you for your feedback.

8/10 Bra

Jorge

Bodde här 1 natt i mars 2024
Svar från FDM 6 apr. 2024
Jorge thank you for staying with us! We hope to see you again.

10/10 Fantastiskt

gena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel felt more like a 3 or 4 star hotel! It was a beautiful and clean hotel with spacious rooms as well as a wonderful court yard and pool. Very friendly staff and easy check-in. Beautifully decorated lobby and breakfast area as well. We felt very safe and could not have been more pleased with our room and stay.
Bodde här 1 natt i mars 2024
Svar från FDM 15 mars 2024
Gena, we're pleased to hear you enjoyed your stay with us! Thank you we hope to see you again!

10/10 Fantastiskt

Oswal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Todo muy bien
Bodde här 1 natt i mars 2024
Svar från FDM 14 mars 2024
Oswal, Thank you for staying with us!!

8/10 Bra

Yecenia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the view of downtown Atlanta
Bodde här 1 natt i mars 2024
Svar från FDM 14 mars 2024
Yecenia, we're happy you chose La Quinta Inn & Suites on your stay. Thank you for your feedback :)

10/10 Fantastiskt

Yongdong

Bodde här 1 natt i mars 2024
Svar från LaQuinta 3 apr. 2024
Thank you for your review!

8/10 Bra

Kailey

Gillade: Renlighet, personal och service och bekvämligheter
Half our lights didnt work
Bodde här 1 natt i mars 2024
Svar från FDM 12 mars 2024
Kailey, we apologize thank you for sharing. We will get this taken care of.

4/10 Dåligt

monica

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
Had to go to the front desk 3 separate times to get my room key card cause it kept deactivating when I had it in my sweater the whole time away from my phone and other cards breakfast was not the best Sausage was uncooked with powder eggs waffles were good , elevators need to be fixed or updated I thought it was going to break down several times , suite room is extremely small no space or room at all for the price there asking for I had to get to get my own. towels and a blanket for my room when I first checked in , was unable to set or control the heat /ac unit . The room was set for the AC to be on the whole time so the room was extremely cold the whole time definitely wouldn’t recommend or come back here again last but not least I checked out a day early and was told I couldn’t til today which I never heard ever Bedfore if I wanna leave because I’m uncomfortable and irritated with the room then that’s my choice I wasn’t happy I still got charge for another night and was charged the incorrect price I originally booked the room for be prepare when booking here
Bodde här 3 nätter i mars 2024
Svar från FDM 12 mars 2024
Monica, we apologize for this inconvenience. Thank you for sharing your concerns rest assured we will look into the matter.

10/10 Fantastiskt

one

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från LaQuinta 21 mars 2024
Thank you for your review!

10/10 Fantastiskt

Rosa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limpió y buen servicio
Bodde här 1 natt i mars 2024
Svar från FDM 7 mars 2024
Thank you for staying with us Rosa!

10/10 Fantastiskt

Shaun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från LaQuinta 21 mars 2024
Thank you for your review, Shaun!

4/10 Dåligt

Rhonda

Reste med familjen
Gillade inte: Personal och service
Check in clerk was rude. The parking lot was empty. We were a few minutes early. Was told, No rooms were ready. To check back in 45 minutes.
Bodde här 1 natt i februari 2024
Svar från FDM 2 mars 2024
Rhonda, We apologize on behalf of our clerk. Please rest assured we are taking the appropriate measures to prevent this from happening again. Thank you for your feedback.

8/10 Bra

Carmen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and safe
Bodde här 2 nätter i februari 2024
Svar från FDM 2 mars 2024
Carmen, We are very glad you had a good stay. We hope to serve you again in the future. Thank you for your feedback!

10/10 Fantastiskt

Janet

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our first time staying at La Quinta and we were very impressed. The hotel is quiet, extremely clean and very comfortable. We will definitely stay here again!!
Bodde här 1 natt i februari 2024
Svar från FDM 2 mars 2024
Janet, We're very happy to hear you enjoyed your first stay with us here at La Quinta Inn & Suites. We hope to serve you again in the future! Thank you for your feedback.

10/10 Fantastiskt

Kristin, Abbeville

Bodde här 2 nätter i februari 2024
Svar från LaQuinta 21 mars 2024
Thank you for your review, Kristin!

10/10 Fantastiskt

Crystal E

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i februari 2024
Svar från FDM 14 mars 2024
Crystal E, thank you for staying with us!

10/10 Fantastiskt

Callice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff, Clean and Spacious room
Bodde här 1 natt i februari 2024
Svar från FDM 2 mars 2024
Callice, Thank you for your positive feedback! We hope to see you again in the future.

8/10 Bra

CH, Eddyville

Gillade: Renlighet och personal och service
Bodde här 4 nätter i januari 2024
Svar från LaQuinta 21 mars 2024
Thank you for your review, CH!

6/10 Okej

Lahonna

The property was run down, the tv service annoying and lacking. The bed, however, was very comfortable.
Bodde här 1 natt i januari 2024
Svar från FDM 7 mars 2024
Lahonna thank you for your comments.

10/10 Fantastiskt

Eugene

Svar från LaQuinta 21 mars 2024
Thank you for your review, Eugene!

10/10 Fantastiskt

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från LaQuinta 21 mars 2024
Thank you for your review, Stephanie!

6/10 Okej

ShirDonna

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från LaQuinta 21 mars 2024
Thank you for your review, ShirDonna!