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Recensioner av Grand Millennium Auckland

4.5 out of 5
Grand Millennium Auckland
71 Mayoral Drive, Auckland

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 560 av 1005 recensioner" "
8 - Bra i betyg. 269 av 1005 recensioner" "
6 - Okej i betyg. 91 av 1005 recensioner" "
4 - Dåligt i betyg. 50 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1005 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Eric

Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från James 1 feb. 2024
Thank you Eric for your feedback we look forward to welcoming you back to the hotel in the near future

10/10 Fantastiskt

Sabrina

Bodde här 1 natt i januari 2024
Svar från James 19 jan. 2024
Thank you Sabrina for the top marks we hope to welcome you back again in the near future.

8/10 Bra

Lars

Bodde här 1 natt i februari 2023
Svar från James 22 feb. 2023
Thank you Lara for your review the team and I look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Max

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wall hooks unknown in NZ
Breakfast fantastic In sauna and pool changing room there where no wall hooks which for a swede is hard to understand. our changing rooms are filled with these. Its very practical, you don’t have to lay wet towels, swimsuits, old socks, t-shirts and stuff on the wet floor…
Bodde här 2 nätter i december 2022
Svar från James 15 dec. 2022
Thank you Max for that very insightful and helpful observation. We look forward to is talking some hooks shortly and referring to the en internally as the Swedish hooks…

8/10 Bra

Jenny

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay overall, however the breakfast was so expensive
Bodde här 5 nätter i april 2024
Svar från James 22 maj 2024
Thank you Jenny for your feedback we look forward to welcoming you back to the hotel in the near future. We do offer an al a carte and grab and go breakfast which is less expensive than the full buffet cost.

10/10 Fantastiskt

Nick

Love staying here. This is my regular hotel when I’m auckland. Easy to get on and off moterway for work
Bodde här 1 natt i maj 2024
Svar från James 22 maj 2024
Thank you Nick for your kind comments and top marks. We appreciate your loyalty and we look forward to welcoming you back to the hotel in the near future.

8/10 Bra

Richard

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Suitable for convenient short Auckland stay
Bodde här 1 natt i april 2024
Svar från James 21 maj 2024
Thank you Richard for the feedback and review we look forward to welcoming you back to the hotel in the near future.

8/10 Bra

Jeffrey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient.
Bodde här 2 nätter i maj 2024
Svar från James 20 maj 2024
Thank you Jeffrey for your feedback we look forward to welcoming you back to the hotel in the near future.

8/10 Bra

Kate Suzanne

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always stay here when I come to Auckland. Rooms are always clean, staff are very friendly. Would be nice to have some cutlery and a toaster in the room. However, when I did ask for plates and some cutlery, it was no issue at all and someone brought It to my room within 5mins. All that was needed was A toaster :) highly recommend this place
Bodde här 4 nätter i maj 2024
Svar från James 19 maj 2024
Thank you Kate for the kind comments and feedback we look forward to welcoming you back to the hotel in the near future.

6/10 Okej

Ha Thanh, Rio Vista

Reste med familjen
Gillade: Personal och service
Conveniently located near most shopping areas. The hotel lobby is upscale but room is poorly designed with limited spaces for storage of clothes. Carpet is old. Lack in Bathroom fixtures to hang towels or clothes. Big fridge to store water. Gym is adequately equipped. No complimentary shuttle service but you can request concierge to help with reservation to a private shuttle company.
Bodde här 7 nätter i maj 2024
Svar från James 19 maj 2024
Thank you Ha Thanh for the feedback we hope to showcase our refurbished rooms on your next stay with us.

10/10 Fantastiskt

Jefferson

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay. Staff were nice and approachable. Awesome place to stay.
Bodde här 2 nätter i maj 2024
Svar från James 19 maj 2024
Thank you Jefferson for the top marks and kind feedback we look forward to seeing you again soon.

4/10 Dåligt

Megan

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Check in was lengthy. Room was not ready. Water in shower was cold. Shower was broken. Bath flooded bathroom. Because of fixture on bath sprayed water onto floor. UHT milk in fridge. Bathroom threadbare and ripped No room service in one of two rooms i paid for. Little understanding of what a stressful stay. Dissapointing response from manager when complained about. Could have waivered room service meals and given complimentary breakfasts. Wont be staying there again. Nor recommend to anyone else
Bodde här 2 nätter i maj 2024
Svar från James 19 maj 2024
Thank you Megan for your feedback I am sorry that there were aspects of your stay that were so poor: I have asked the team to get in touch to discuss further.

10/10 Fantastiskt

Nick

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great facilities and super convenient location in town.
Bodde här 1 natt i maj 2024
Svar från James 17 maj 2024
Thank you Nick for the top marks we hope to see you again soon.

10/10 Fantastiskt

zane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från James 19 maj 2024
Thank you Zane for the top marks we hope to see you again soon.

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just a lovely Hotel and service was amazing.
Bodde här 1 natt i maj 2024
Svar från James 17 maj 2024
Thank you Patrick for the kind comments and top marks we hope to see you again soon.

8/10 Bra

Fernando, tampico

Gillade: Renlighet
People attending were very rude and no polite, it is a extremely long.flight to get there and the less helpful hotel personnel that I have aee in long time
Bodde här 1 natt i mars 2024
Svar från James 15 maj 2024
Thank you Fernando for the feedback I am sorry it was poor in parts. I have followed up with the team accordingly.

10/10 Fantastiskt

Ken

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed here before. Still upholds its cleanliness, comfy bed, tasty food and friendly staff.
Bodde här 1 natt i maj 2024
Svar från James 15 maj 2024
Thank you Ken for the kind feedback we hope to see you again soon.

4/10 Dåligt

Micheal

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Good restaurants but the Embers sharing menu does not include clean plates between courses so flavours confused and no serving utensils provided. Room service very limited after 10.30pm. Check-In/Check-Out is confusing and dep etc not explained at Check-In or anything I could find. No room compendium to explain hotel services. Good parking. Room not as clean as first impression. Dirt (maybe excrement)on ceiling (can supply photo) Bar staff were friendly and helpful. Good location.
Bodde här 2 nätter i maj 2024
Svar från James 12 maj 2024
Thank you Micheal for the feedback I am sorry for the issues you experienced. I have asked the team to get in touch to get more details so we can ensure we resolve the issues.

10/10 Fantastiskt

Laura

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was lovely, property was excellent, close to everything and tours all do pick ups from there
Bodde här 5 nätter i maj 2024
Svar från James 11 maj 2024
Thank you Laura for the top marks and kind comments the team and I look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Ginny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service from reception, barista and cleaners, Would have been good to have a partial room clean as in leave the towels but replenish tea and make bed
Bodde här 2 nätter i maj 2024
Svar från James 7 maj 2024
Thank you Ginny for your kind comments and I will follow up on your suggestion.

8/10 Bra

Laura

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Good indoor pool
Bodde här 1 natt i maj 2024
Svar från James 7 maj 2024
Thank Laura for the kind comments we hope to welcome you back to the hotel in the near future.

10/10 Fantastiskt

melanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the breakfast was fantastic and the property offered everything that we needed. Awesome parking
Bodde här 1 natt i april 2024
Svar från James 7 maj 2024
Thank you Melanie for the top marks and kind comments we hope to see you again soon.

10/10 Fantastiskt

Restituta Valentina

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very big room, the hotel it’s very close to the sky tower and casino
Bodde här 2 nätter i maj 2024
Svar från James 7 maj 2024
Thank you Restituta for the kind comments and feedback we look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Nick

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i maj 2024
Svar från James 7 maj 2024
Thank you Nick for the top marks we hope to welcome you back to the hotel in the near future.

8/10 Bra

Ronnie

Gillade: Renlighet och boendets skick och faciliteter
Good location and clean
Bodde här 1 natt i april 2024
Svar från James 7 maj 2024
Thank you Ronnie for the kind feedback we hope to see you again soon.

10/10 Fantastiskt

Baljinder Kaur, Mickleham

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have booked Club Room for 6days. It was a pleasure to have all the amenities available in Grand Millennium Hotel that made our trip so enjoyable and Memorable. I Strongly recommend this place to anyone who wants to enjoy their trip. Car parking was so handy and full breakfast was a good and healthy choice for us to make our day better. Staff is very helpful and friendly to everyone. We have loved this place. We will go back.
Bodde här 6 nätter i april 2024
Svar från James 7 maj 2024
Thank you Baljinder for your kind comments we look forward to welcoming you back to the hotel in the near future.

8/10 Bra

Warren

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location and value are great. Facilities are well maintained. Staff is friendly and polite.
Bodde här 2 nätter i april 2024
Svar från James 7 maj 2024
Thank you Warren for the feedback we hope to welcome you back soon.

4/10 Dåligt

Jessica

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The bed was comfy
Bodde här 1 natt i april 2024
Svar från James 7 maj 2024
Thank you Jessica for the review I am sorry it seems so poor, we will follow up accordingly.

10/10 Fantastiskt

Aaron

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything about the Grand Millennium. When we arrived, there were concierge staff right there to collect our bags from the car. By the time we checked in, our bags were already delivered to our rooms. Staff service was great. Drinks at the bar was convenient and the cocktails were delicious. Also tried their goats cheese pizza - amazing. The warm indoor pool, gym and sauna were a bonus. The room was great with lots of space and conveniences again. Had a great stay.
Bodde här 1 natt i april 2024
Svar från James 7 maj 2024
Thank you Aaron for the top marks and feedback we look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Eric

Reste med sin partner
Gillade: Bekvämligheter
Quiet part of cbd.
Bodde här 3 nätter i april 2024
Svar från James 7 maj 2024
Thank you Eric for the feedback we hope to see you again soon.

10/10 Fantastiskt

Kerry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Club status
Bodde här 2 nätter i april 2024
Svar från James 7 maj 2024
Thank you Kerry for the top marks we hope to see you again soon.

10/10 Fantastiskt

Soo Ho, yongin kiheungku

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
quite and Conviniance!!
Bodde här 2 nätter i april 2024
Svar från James 7 maj 2024
Thank you Soo Ho for the top marks we hope to see you again soon.

10/10 Fantastiskt

Hilton

The staff was amazing and gave me great recommendations of where to go for ANZAC holiday. Also took great care of me at dinner and got some great pictures.
Bodde här 5 nätter i april 2024
Svar från James 27 apr. 2024
Thank you Hilton for the top marks and kind comments. We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The
Bodde här 1 natt i april 2024
Svar från James 27 apr. 2024
Thank you Thomas for the top marks.

10/10 Fantastiskt

mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från James 17 maj 2024
Thank you Mark for the feedback we look forward to seeing you soon.

10/10 Fantastiskt

Judi Ann

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice…clean accommodation and friendly staff
Bodde här 2 nätter i april 2024
Svar från James 27 apr. 2024
Thank you Judi Ann for the top marks we look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Hanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing place
Bodde här 1 natt i april 2024
Svar från James 27 apr. 2024
Thank you Hanna for the top marks we look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean place
Bodde här 3 nätter i april 2024
Svar från James 27 apr. 2024
Thank you Carlos we hope to see you again soon.

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay. Family friendly
Bodde här 1 natt i april 2024
Svar från James 27 apr. 2024
Thank you James for the kind the feedback we hope to see you again soon.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
one night on arrival from UK. Great location to walk into the city. Decor dated but loved it for its ambience- felt like had gone back in time
Bodde här 1 natt i mars 2024
Svar från James 27 apr. 2024
Thank you Sarah for the kind comments and top marks we look forward to you again soon.

8/10 Bra

Lorena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från James 10 maj 2024
Thank you Lorena for the feedback we look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Suzanne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel and staff
Bodde här 1 natt i mars 2024
Svar från James 17 apr. 2024
Thank you Suzanne for the review we look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Tee

Bodde här 1 natt i april 2024
Svar från James 7 maj 2024
Thank you Tee for the top marks we hope to welcome you back to the hotel in the near future.

8/10 Bra

Zarina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a well kept Hotel with friendly staff. The restaurant we ate at Ember was ok , felt limited options and still can’t get my head over the prawn dish entree which was $30 and had only Two prawns - felt that was excessive for the amount given.
Bodde här 1 natt i april 2024
Svar från James 23 apr. 2024
Thank you Zarina for the feedback I will follow up with the team around your feedback on Ember. We look forward to welcoming you back to the hotel in the near future to showcase the improvements.

10/10 Fantastiskt

Jefferson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från James 20 maj 2024
Thank you Jefferson for the top marks, we look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

michelle Mai

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Last minutes booked but we lucky to stayed this Hotel, The receptionist doesn’t know how to smiles to the guests but the doors bells man is wonderful to make feel feel welcomed, need to re-train the receptionist how to greeting the guests stay at that’s Hotel.
Bodde här 1 natt i mars 2024
Svar från James 9 apr. 2024
Thank you Michelle for the top marks, I have followed up with the team on Reception and thanked the door man for his efforts. We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Céline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parfait
Bodde här 2 nätter i mars 2024
Svar från James 9 apr. 2024
Thank you Celine for the kind comment we hope to see you again soon.

8/10 Bra

Somphone

Bodde här 1 natt i april 2024
Svar från James 9 apr. 2024
Thank you Somphone for the feedback we look forward to welcoming you back to the hotel in the near future.

6/10 Okej

Rosina

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från James 9 apr. 2024
Thank you Rosina for the feedback we hope to get a better score in your next stay with us.

8/10 Bra

Kyle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed in the Deluxe King- room and bathroom are decent sizes, comfortable. Not much of a view. Staff are friendly and helpful. Breakfast buffet was nice, but repetitive. Overall stay was good.
Bodde här 3 nätter i mars 2024
Svar från James 9 apr. 2024
Thank you Kylie for your feedback we hope to welcome you back to the hotel in the near future.