Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 66 av 122 recensioner" "
10 - Fantastiskt
66
8 - Bra i betyg. 28 av 122 recensioner" "
8 - Bra
28
6 - Okej i betyg. 16 av 122 recensioner" "
6 - Okej
16
4 - Dåligt i betyg. 10 av 122 recensioner" "
4 - Dåligt
10
2 - Väldigt dåligt i betyg. 2 av 122 recensioner" "
2 - Väldigt dåligt
2
9,0/10
Renlighet
9,0/10
Personal och service
8,6/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Brendon
Reste med familjen
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
At the time there was construction going on which we were awear of. However we didnt know that it was right in the lobby where you have breakfast and dinner when booking on expedia. The noise was excruciating. We were right next to the workers with only a half height wall blocking them. There was nail guns, hammer drills and bench saws which were going constantly. I felt bad for the staff which should have been wearing ear protection being right next to it all day. Not good work safety practices. We could hardly hear the staff talk over the noise and had to yell at eachother. However, the staff were lovely, very nice and professional.The spa needs re tiling as it has mold growing in places.
Also needs a paint job as the paint on the roof in our room and in other places was peeling off and cracked.
Dissapointed as this was our first holiday in a while and was looking forward to having a relaxing trip.
Kate
Bodde här 2 nätter i mars 2024
10/10 Fantastiskt
Micheal
Reste med sin partner
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the stay
Micheal
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Tatiana
Reste i grupp
17 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent facilities and staff service. Enjoyed our stay will be back again
Tatiana
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Peter
15 apr. 2024
Very pleasant.
Peter
Bodde här 2 nätter i april 2024
Svar från JW Marriott Auckland 16 apr. 2024
Dear Peter, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
Yvette
14 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All area are good, except the taxi in front of the hotel is super expensive.
Yvette
Bodde här 4 nätter i april 2024
Svar från JW Marriott Auckland 16 apr. 2024
Dear Yvette, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
Denis
Reste med sin partner
9 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything about our stay was first rate.
Denis
Bodde här 2 nätter i april 2024
Svar från JW Marriott Auckland 11 apr. 2024
Dear Denis, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
4/10 Dåligt
Monica
1 apr. 2024
Monica
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Angus
Reste med familj och småbarn
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lighting was very calming after a very long day driving.
Angus
Bodde här 1 natt i mars 2024
Svar från JW Marriott Auckland 2 apr. 2024
Dera Angus,Thank you for taking the time to review your stay with us at JW Marriott Auckland. It is always encouraging to read that we have exceeded guest expectations and had an enjoyable experience throughout your entire journey, particularly when it comes from those who matter the most – you! Your ratings and comments are shared with our team who were very delighted to have been able to contribute to your stay. We very much look forward to welcoming you back to JW Marriott Auckland in the near future. Yours sincerely,JW Marriott Auckland
10/10 Fantastiskt
Eduard, Auckland
Reste med sin partner
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was excellent, and the bar staff was super friendly and knowledgeable
Eduard
Bodde här 2 nätter i mars 2024
Svar från JW Marriott Auckland 2 apr. 2024
Dear Eduard, Thank you for taking the time to review your stay with us at JW Marriott Auckland. It is always encouraging to read that we have exceeded guest expectations and had an enjoyable experience throughout your entire journey, particularly when it comes from those who matter the most – you! Your ratings and comments are shared with our team who were very delighted to have been able to contribute to your stay. We very much look forward to welcoming you back to JW Marriott Auckland in the near future. Yours sincerely, JW Marriott Auckland
8/10 Bra
Cade
28 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
i felt as though i lived “lavish” for a night
Cade
Bodde här 1 natt i mars 2024
Svar från JW Marriott Auckland 2 apr. 2024
Dear Cade, Thank you for taking the time to review your stay with us at JW Marriott Auckland. It is always encouraging to read that we have exceeded guest expectations and had an enjoyable experience throughout your entire journey, particularly when it comes from those who matter the most – you! Your ratings and comments are shared with our team who were very delighted to have been able to contribute to your stay. We very much look forward to welcoming you back to JW Marriott Auckland in the near future. Yours sincerely,JW Marriott Auckland
6/10 Okej
Soel
18 mars 2024
Gillade: Renlighet och personal och service
We had a good stay however was disappointed with the fact that the light in the wardrobe was unable to turn off. We had to get a staff member up at 1:00 in the morning and they also couldn’t figure it out so we had to hang the bathrobes over it to try and sleep
Soel
Bodde här 1 natt i mars 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Soel, Thank you for sharing your recent stay experience with us, we will forward your comments to our senior leadership team for further review and follow up to prevent future reoccurrences especially in regard to the light in the wardrobe. We appreciate your feedback and hope to welcome you back to JW Marriott Auckland soon.Kind regards,JW Marriott Auckland
10/10 Fantastiskt
Jame
13 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Jame
Bodde här 2 nätter i mars 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Jame, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
Martin
12 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Martin
Bodde här 4 nätter i mars 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Martin, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
Sebastien
Affärsresenär
12 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Would be best to improve the pool service
Sebastien
Bodde här 2 nätter i mars 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Sebastien, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. Rest assured I have passed on your ratings and comments to our senior leadership team for further review and follow up. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
8/10 Bra
Hannah
Reste med familjen
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We didn't like that parking was not included in the hotel and that we had to pay an expensive overnight fee for Auckland parking on top of the hotel.. the parking we were suggested to go too was not secure.. we ended up parking 1.5 km away over at spark arena carpark...
Hannah
Bodde här 1 natt i mars 2024
Svar från JW Marriott Auckland 2 apr. 2024
Dear Hannah, Thank you for taking the time to review your stay experience with us. I want to thank you for sharing about your experience and I am so sorry to hear that you had a disappointing experience. Rest assured your feedback has been passed to our senior leadership team for further review and follow up to prevent future reoccurrences. Thank you again for taking the time to share your experience and the team and I truly look forward to once again welcoming you back to JW Marriott Hotel Auckland. Kind regards, JW Marriott Auckland
10/10 Fantastiskt
Alicia
Reste med familjen
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and helpful. Everytime I tried to phone the desk I had to call multiple times to get someone to answer. Once we got our food ordered though it came in good time. Hotel was nice, the carpet in our room was older and therfore a bit discoloured/stained, but the bed, TV and furniture was all updated. We had a nice stay!
Alicia
Bodde här 1 natt i mars 2024
Svar från JW Marriott Auckland 2 apr. 2024
Dear Alicia, thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it. Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
Howard
Reste med sin partner
7 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very close to the cruise line port. Easy walk and nice high end area. Convenient to food and shops, easy to Uber around the city.
Howard
Bodde här 1 natt i mars 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Howard, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read you found our location to be at your convenience making your stay with us even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kinds Regards, JW Marriott Auckland
10/10 Fantastiskt
Katsuya
7 mars 2024
Gillade: Boendets skick och faciliteter
Katsuya
Bodde här 3 nätter i mars 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Katsuya, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
8/10 Bra
Duncan Graham
29 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Duncan Graham
Bodde här 1 natt i februari 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Duncan Graham, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
8/10 Bra
Joan
27 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We only had one night and everything was fine pleasant staff, room very comfortable clean. Dinning in was great
Joan
Bodde här 1 natt i februari 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Joan, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read you found our staff provided exceptional service making your stay with us even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kinds Regards, JW Marriott Auckland
2/10 Väldigt dåligt
Kendyll
Reste med familjen
24 feb. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Barely slept at all due to couple next door being extremely loud all night. Didn’t stop for hours, hotel staff couldn’t really do anything. Walls way too thin we could hear EVERYTHING. Wouldn’t bring kids, don’t know what your neighbours will be up to. Room was dusty. Comfy pillows, loved the pool. Left super tired not well rested at all!
Kendyll
Bodde här 1 natt i februari 2024
Svar från JW Marriott Auckland 25 feb. 2024
Dear Kendyll, Thank you for choosing to stay at JW Marriott Hotel Auckland. I appreciate you taking the time to review your stay with us. We strive to deliver a positive stay experience for all of our guests and would like to apologies for the shortcomings you experienced especially due to the lack of sleep. Rest assured, your feedback has been shared with our senior team for further review. Thank you again for taking the time to share your experience. We very much look forward to welcome you back once again at JW Marriott Hotel Auckland. Yours sincerely, Yevgeniia Mykhailova JW Marriott Auckland
8/10 Bra
Shimizu
21 feb. 2024
Shimizu
Bodde här 1 natt i februari 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Shimizu, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
8/10 Bra
Joe
3 feb. 2024
Joe
Bodde här 2 nätter i februari 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Joe, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
JOAQUIM
Reste med familjen
2 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel no centro da cidade com acesso próximo dos locais de maior interesse na cidade
JOAQUIM
Bodde här 7 nätter i januari 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear JOAQUIM, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read you found our location to be at your convenience making your stay even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
8/10 Bra
DONALD, Wichita
Reste med familjen
29 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast buffet was a large disappointment.
When you pay $46.00 each for breakfast you expect more.
Bacon was undercooked, no omelet station, limited hot selections, I am accustomed to much better at a Marriot property.
DONALD
Bodde här 1 natt i januari 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Donald, Thank you for sharing your recent stay experience with us, we have already forwarded your comments to our team to review on putting strategies in place to avoid improve our breakfast buffet. We appreciate your feedback and hope to welcome you back to JW Marriott Auckland soon.Kind regards,JW Marriott Auckland
8/10 Bra
Shelley
Reste med familjen
23 jan. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Shelley
Bodde här 3 nätter i januari 2024
10/10 Fantastiskt
Mohd Nazlee bin
Reste med familjen
22 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mohd Nazlee bin
Bodde här 2 nätter i januari 2024
10/10 Fantastiskt
Violet Puti Hineaupounamu Sophia
18 jan. 2024
Violet Puti Hineaupounamu Sophia
Bodde här 2 nätter i januari 2024
Svar från JW Marriott Auckland 26 mars 2024
Dear Violet Puti, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland
6/10 Okej
joy
16 jan. 2024
Nice hotel but don’t use the stairs!!
Our 2 day stay was before our cruise. The staff was very helpful and friendly; however; what is alarming to me is that as we often do we decided to use the stairs next to the guest elevators. No signs told us we shouldn’t. The doors to get out of the stairwell were all locked. We were on the 8th floor and had to go down to the very bottom floor. We were not able to find our way out and we ended-up unknowingly in the service elevator; and locked in there too. A hotel employee found us, assured us we weren’t locked in the stairwell meant for guests. He took us to the stairwell for guests; and he became locked in the stairwell. This is a fire hazard!! Not to mention down right scary with no proper signs to warn of the consequences of using stairs instead of the elevator! I hope your hotel attends to this problem promptly. I know after talking to staff this is a real problem you need to address.
joy
Bodde här 2 nätter i januari 2024
6/10 Okej
Catherine
Reste i grupp
14 dec. 2023
Gillade: Personal och service
Staff were amazing and made the stay
room was run down and expensive for what you get we paid $452 no breakfast or parking and standard twin room. Room service is expensive $82 for two eggs bene and a juice
Layout of room is also oddd mirror and wardrobe right by the side of the bed so you can’t utilise it
Bathroom was spacious and nice
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
호텔의 위치가 좋아 선택했고 주변에 쇼핑과 식당등이 걸어서 10분내에 즐비하여 아주 편리하였다. 스마트 티비도 스마트폰과 연결해서 유투브나 넷플릭스등을 시청가능하다.
INSUP
Bodde här 2 nätter i november 2023
10/10 Fantastiskt
YOSHITSUNE
25 nov. 2023
Gillade: Renlighet, personal och service och bekvämligheter
良かったです
YOSHITSUNE
Bodde här 1 natt i november 2023
10/10 Fantastiskt
Dina
Reste med sin partner
10 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff and willing to help
Dina
Bodde här 2 nätter i november 2023
8/10 Bra
Luciano
Reste med familjen
4 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were not that keen with the breakfast menus at all.
Decided to skip it on day 2.
Luciano
Bodde här 2 nätter i oktober 2023
Svar från JW Marriott Auckland 6 nov. 2023
Dear Luciano, Thank you for taking the time to review your stay experience with us. We are delighted to hear that you had a comfortable stay. Thank you for your feedback, we will share your concern with our leadership team in regard to the breakfast menu. We hope to welcome you back soon again when your travel brings you back to this area. Kind Regards, JW Marriott Auckland
4/10 Dåligt
Bee Lian
Affärsresenär
3 nov. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Room in bad condition
Maybe I did not get the renovated room but the one I was in was dated and in a bad condition. The toilet door has started to rot at the bottom. The hairdryer was damaged. The mirror with lights short circuited and it "explored" with a loud sizzle. The toilet is fitted with motion sensor lights and it was really annoying to have the lights switched off automatically when I was on the middle of a shower! For the price, I can definitely get better stay some where nearby. Service was good and location is great.
Bee Lian
Bodde här 4 nätter i oktober 2023
Svar från JW Marriott Auckland 6 nov. 2023
Dear Bee Lian, Thank you for choosing to stay at JW Marriott Hotel Auckland. I appreciate you taking the time to review your stay experience with us and regret to read that your stay has not met your expectations. We are sincerely sorry to hear about the inconvenience you have experienced with the broken hairdryer and the electrical issue with the mirror is below our standards. Rest assured, your feedback has been shared with our senior leadership team for further review and follow up to prevent reoccurrences as your comfort is our priority. Once again, I would like to extend my sincerest apologies for the shortcomings of your recent stay with us and hope to welcome you back again in the future.Warm Regards, JW Marriott Auckland
8/10 Bra
Ryan
Reste med sin partner
29 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very transparent blinds with no curtains meant we were woken up just after sunrise with light streaming through. There was also some sort of party at a building across the street which was extremely noisy with music blaring and people shouting really loud until 1/2am
Ryan
Bodde här 1 natt i oktober 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Ryan, Thank you for choosing to stay at JW Marriott Hotel Auckland. On behalf of the entire hotel team, I would like to thank you taking the time to complete our on-line guest satisfaction survey.We strive to deliver a positive stay experience for all of our guests and would like to apologize for the shortcomings you experienced of transparent blinds and it being extremely noisy during the night. I understand your frustration as getting a good night sleep is a high priority. Rest assured, your feedback has been shared with our leadership team for further review and follow up to prevent reoccurrences as the hotel is currently undergoing major refurbishments which are set to finish in November 2024 with new and improved rooms and facilities. Once again, I would like to extend my sincerest apologies for the shortcomings of your recent stay with us and hope to welcome you back again in the future.Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
Mark
Reste med sin partner
1 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff. Check in and check out was flawless, fast and easy. All staff were very friendly and eager to help. Hotel has had a great makeover and the rooms are spacious, quiet and wellappointed.
We had a great stay overall and we will definitely be staying here on all future stays in Auckland CBD.
Mark
Bodde här 1 natt i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Mark, Thank you for choosing to stay at JW Marriott Hotel Auckland. On behalf of the entire hotel team, I would like to thank you taking the time to complete our on-line guest satisfaction survey. We appreciated your beautiful compliments of every aspect at our hotel and pleased to hear that we have met all your expectations. We have forwarded your compliments to our team and they were so amazed to received such encouraging feedbacks.Thank you once again for sharing your stay experience with us and the team and I look forward to ensuring your future stays with us will be equally or more uplifting. Hope to see you back soon.Kind regards,JW Marriott AucklandKind Regards, JW Marriott Auckland
4/10 Dåligt
Steve Percival
Affärsresenär, Reste med familjen
30 sep. 2023
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I was not up to standard with 5 star hotel, room was small and very average. Bed was very hard, cracked tiles in bathroom, had to be a very small person to close door to toilet, could not walk around the bed, was like being in a caravan
Steve Percival
Bodde här 1 natt i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Steve, Thank you for choosing to stay at JW Marriott Hotel Auckland. I appreciate you taking the time to complete our on-line guest satisfaction survey and regret to read that your stay has not met your expectations.We strive to deliver a positive stay experience for all of our guests and would like to apologize for the shortcomings you experienced of hard bed and cracked tiles in the bathroom. Rest assured, your feedback has been shared with our senior leadership team for further review and follow up to prevent reoccurrences. The hotel is currently undergoing major refurbishment which is set to finish in November of 2024 with new and improved rooms and facilities. Once again, I would like to extend my sincerest apologies for the shortcomings of your recent stay with us and hope to welcome you back again in the future.Kind Regards, JW Marriott Auckland
10/10 Fantastiskt
Andrew
Reste med familjen
23 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hotel was great. The staff kindly arranged a birthday cake for my son at short notice which made his day.
Andrew
Bodde här 1 natt i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Andrew, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are delighted to hear that our team have exceeded your expectations and made you sons birthday a memorable moment at the JW Marriott Auckland. Thank you once again for sharing your stay experience with us and the team and I look forward to ensuring your future stays with us will be equally or more uplifting. Hope to see you back soon.Kind regards, JW Marriott Auckland
8/10 Bra
Stacy
22 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic location and great bar in the restaurant!
Stacy
Bodde här 2 nätter i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Stacy, Thank you for taking the time to review your stay experience with us and we are glad that you have found our location ease convenience to your travel in the heart of City Central Auckland. I am also delighted to hear that you enjoyed your time at the JW Lounge Bar. The team and I look forward to warmly welcome you back to JW Marriott Auckland in the near future. Kind regards, JW Marriott Auckland
6/10 Okej
Gaurav
Reste med familjen
16 sep. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Old infrastructure
The hotel had really friendly staff.
Down side was the hotel room.
The room had thin walls. we could hear everything happening in the adjacent rooms. A couple was staying in room 810 during thr last night we stayed, and we could hear them in the night.
The problem was vice versa too. The guy in the same room during the first two nights we stayed was banging on our wall because he could hear our tv which was at 18% of its sound and we couldn't even talk in a casuual sound level because he could hear us and complained to us about that.
Gaurav
Bodde här 3 nätter i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Gaurav, Thank you for taking the time to review your stay experience with us and I apologize for the shortcomings you have experienced during your stay such as the loud noise levels of other guests. I know it must be really frustrating and I apologize for that. Your feedback and comments have been shared with our team as the hotel is currently undergoing major refurbishments which are set to finish in November 2024 with new and improved rooms and facilities. Once again, I would like to extend my sincerest apologies for the shortcomings of your recent stay with us and hope to welcome you back again in the future.
10/10 Fantastiskt
Sarah
Reste med sin partner
14 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything within walking distance
Sarah
Bodde här 2 nätter i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Sarah, Thank you for taking the time to share your stay experience with us. We are delighted that you have found our location ease convenience to your travel in the heart of City Central Auckland. Thank you once again for taking the time to review your stay experience with us. We hope to see you again in the near future at JW Marriott Auckland.
10/10 Fantastiskt
Jeetesh
Reste med familjen
10 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a good short stay…. Didn’t get the opportunity to use any facilities but the breakfast was great
Jeetesh
Bodde här 2 nätter i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Jeetesh, Thank you for reviewing your stay experience with us and we are delighted to hear that you enjoyed our breakfast buffet at our JW Kitchen. We are saddened to hear that you didn't get the opportunity to use hotel facilities. However the team and I look forward to warmly welcome you back to JW Marriott Auckland in the near future.
10/10 Fantastiskt
JIAXIN
8 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
JIAXIN
Bodde här 2 nätter i augusti 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Jiaxin,Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.
10/10 Fantastiskt
Mukta
7 sep. 2023
Mukta
Bodde här 1 natt i september 2023
Svar från JW Marriott Auckland 1 nov. 2023
Dear Mukta,Thank you for taking the time to review your stay experience with us and if there's anything you would like to share please do not hesitate to let us know. We are greatly appreciate it.