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Recensioner av Holiday Inn Express Augusta Downtown, an IHG Hotel

2.5 out of 5
Holiday Inn Express Augusta Downtown, an IHG Hotel
444 Broad St, Augusta, GA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 504 av 921 recensioner" "
8 - Bra i betyg. 265 av 921 recensioner" "
6 - Okej i betyg. 85 av 921 recensioner" "
4 - Dåligt i betyg. 28 av 921 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 921 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Mikael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Deborah 30 juni 2017
Mikael - Thank you for taking the time to provide a review. I am happy to learn that you enjoyed your visit. We do look forward to welcoming you again. Yours in hospitality - Deborah Sleeth - General Manager

10/10 Fantastiskt

Velma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Natasha Watson 2 maj 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

6/10 Okej

eric john

Did not stay got stuck. Reservatiin cancelled for 1 nite on email. Expedia cancelled entire stay. Had to make other plans. Still looked at propery was nice.
Bodde här 4 nätter i april 2024
Svar från Natasha Watson 2 maj 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Marcus

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i april 2024
Svar från Natasha Watson 2 maj 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Sandra

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Natasha Watson 18 apr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

6/10 Okej

Brian, Hickory

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean hotel. Would recommend this hotel.
Bodde här 1 natt i april 2024
Svar från Natasha Watson 18 apr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Trishcelle

Reste med familj och småbarn, Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
The only issue I had was the pool was dirty and my son couldn’t swim. We did have to wait for towels also. Maybe 15 mins so it wasn’t bad. Overall comfortable and clean is what matters. The staff was on their job. I would definitely stay again.
Bodde här 2 nätter i mars 2024
Svar från Natasha Watson 18 apr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Tony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent staff, very helpful with any requests
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 23 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Will stay here again
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 23 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Anthony L

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My stay was great. Went for a wrestling event. Short walk to the arena. Lot of local attractions on the strip. All the staff was great except one young lady working the breakfast area. She had a real nasty attitude and it seemed like everyone and everything was frustrating her. I spoke to the front desk on the way out and they said they would talk to her. Other than that, the rest of the staff was amazing. Very helpful and courteous. I definitely would recommend the place to anyone.
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 23 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Austin

Great stay
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 17 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Carol

Gillade inte: Boendets skick och faciliteter
Floors were sticky. Towel had stains.
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 17 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Jacob, Tampa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location on the Riverwalk and near the restaurants/bars. Great breakfast and staff
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 15 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Tena

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, staff had great customer service! Great location. Very easy to find. Staying for early morning doctor appointment only 2 miles from hospitals.
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 9 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

SCOTT

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 9 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Hani, Alpharetta

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very helpfull and kind
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 9 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Nathan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very walkable area restaurants amazing theatres plenty of small shops
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 9 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Doina

Reste i grupp, Reste med sin partner
Gillade: Renlighet och personal och service
Check in was great. Staff was very friendly. The hotel is older and needs some updating. Cracked tile in shower. Toilet was not secure. Chair in room was broken. I will say the bed was comfortable which is a plus. We were in town to see a concert, so hotel was very convenient to that. Overall the hotel is okay if you’re staying for a quick visit.
Bodde här 1 natt i mars 2024
Svar från Natasha Watson 9 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Heath, Sumter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property has several EV chargers
Bodde här 1 natt i februari 2024
Svar från Natasha Watson 25 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were on point
Bodde här 2 nätter i februari 2024
Svar från Natasha Watson 19 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service!
Bodde här 1 natt i februari 2024
Svar från Natasha Watson 17 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

veronique

Gillade: Renlighet, personal och service och bekvämligheter
Big crack in the tub/shower. Train goes thru twice at night.
Bodde här 2 nätter i februari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express DOWNTOWN Augusta. Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We hope that you will give us the opportunity to serve you again in the future.

8/10 Bra

Marsha

Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Hai

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

2/10 Väldigt dåligt

Kimberly, Grovetown

Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express DOWNTOWN Augusta. Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We hope that you will give us the opportunity to serve you again in the future.

10/10 Fantastiskt

Slade

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Shana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very friendly and accommodating.
Bodde här 2 nätter i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Quenten

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
They was nice and the hotel was super clean
Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

MICHAEL

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is well mantained.
Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Denise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Janie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at the property were excellent. We enjoyed The Museum. The Riverwalk was beautiful, had interesting sculptures and scenery. However, Walking toward town from the property, many of the shops are empty and in disrepair for several blocks before reaching open businesses, so we felt unsafe walking through that area. We did not feel unsafe staying at the property. There is gated parking and cards for entering.
Bodde här 2 nätter i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

douglas

Bodde här 1 natt i januari 2024
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Winston

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and friendly staff.
Bodde här 3 nätter i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Michael

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Jenny

Bodde här 1 natt i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Kristopher

Bodde här 2 nätter i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Cassandra

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Denisse, Tampa

Bodde här 2 nätter i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

2/10 Väldigt dåligt

Hong

Bodde här 1 natt i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express DOWNTOWN Augusta. Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We hope that you will give us the opportunity to serve you again in the future.

10/10 Fantastiskt

Ira

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

8/10 Bra

Andrea

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Natasha Watson 8 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Fiona

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and comfortable
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Karen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff Parking a little difficult
Bodde här 2 nätter i november 2023
Svar från Natasha Watson 21 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Lester

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had 2 rooms and the person at the check in desk was very acommodating. The breakfast is nothing out of this world but good enough in terms of variety. The hotel is clean and quiet, the rooms curtains however were a bit dirty. Beds were comfortable and the AC worked very well, as well as the in room cooler and Microwave.
Bodde här 1 natt i november 2023
Svar från Natasha Watson 20 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Hans

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place to stay while traveling for work. Highly recommend.
Svar från Natasha Watson 20 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Jackie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was way nicer than the other hotel in Augusta. I will be staying here again.
Bodde här 1 natt i oktober 2023
Svar från Natasha Watson 20 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

2/10 Väldigt dåligt

Ellen, Hilton Head Island

According to the property, rooms reserved through Expedia in the last few weeks are not guaranteed. So we are standing in the lobby while they look to see if they have a room for us. They said this is an Expedia issue and Expedia’s fault.
Bodde här 1 natt i november 2023
Svar från Natasha Watson 20 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express DOWNTOWN Augusta. Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We hope that you will give us the opportunity to serve you again in the future

8/10 Bra

Daisy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Natasha Watson 10 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

10/10 Fantastiskt

Tara

Bodde här 1 natt i november 2023
Svar från Natasha Watson 10 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.